NEW STORE HOURS 7:30 am TIL 4:00 PMSERVICE IS ALLOWED ONLY AT THE COUNTERIf you are interested in viewing products in the showroom - you must set an appointment at the counter or call first. Showroom appointments are from 7:30 AM to 8:30 AM then again in the afternoon from 2:30 PM to 3:30 PM only. Remember you must have a confirmed appointment prior to coming to the store for viewing merchandise in the showroom.Front Counter service is allowed during the new business hours of 7:30 AM til 4:00 PM. A mask is required to enter the building and during the conducting of business. Please maintain a minimum 6 foot distance while in the building and follow the health guideline during the Covid-19 Crisis.
Great people, great service. 👍
HORRIBLE HORRIBLE! The amount of rude attitude that i received from Marie trying to get a minor issue resolve or at-least get information was uncalled for. The only person that truly had good intention and truly help me in the best way possible was Kevin.
Very good service
This place has everything you can think of for your kitchen cabinets! Huge selection of fun neat new gadgets. Cabinet garage, pop up shelves, pull out trash bins, closet shelving and organizing. Everyone is friendly and knowledgeable.
Anything and everything you may need for your Cabinetry they have. I also have many very unique Im here as well. The staff is more than helpful & every one of them has the most excellent attitude.
Not bad
Great customer service, knowledgeable staff. I got the correct part for a good price. Would definitely recommend this place.
Great customer service. I found everything we need. They have options and great prices. I specifically was looking for accessories for the cabinets and they had all of them. Great for you guys.
I am waiting in the store as I type this. As a contractor time is money for me. I never can come into this store and be served in less than 45 mins to an hr. Whats just as frustrating is that there is so many staff members here and are often sitting behind the counter not serving, talking to each other or just pretending to be busy!?? If you can get past this, then the service is actually really good as are the products. But the wait time kills the visit for me every single time!!
They have the things not available in the big box stores, AND knowledgeable sales staff. If you know what you want, phone in your order to save time at the store waiting for help. (Help is knowledgeable, helpful, but scarce when they are busy )
Horrible! Horrible! Horrible! The worst service of any company I have ever experienced in my life! Ordered some installation screws and fast caps on Dec. 12, 2018, two weeks later received my fast caps, as of today January 14 - 2019 I still havent received my installation screws. I called them and was put on hold and 20 minutes I hung up and called back and was put on hold again and finally was told they would call me back within the hour and that was a week ago and still havent heard from them. This company is toxic, avoid them at all cost, Im a contractor and had to hold off on installing cabinets because of the situation. Im filing a dispute with my credit card company and having this charge taken off. I found another company called E.B. Bradley and they have my orders delivered within 2 to 5 days. I wish I wouldve read the previous reviews before I did business with this company .
I went here with my carpenters discount and was amazed at the variety and quality of products they carry. Very helpful but overtly slow employees, all in all a great place to shop if you have an account discount.
Large selection and helpful service. Have a lot of difficult to find hardware.
Employees are helpful,Store is clean and well organized.Prices are comparable to other stores and in some cases less expensive.
Everybody there is well knowledged of the products great prices on the products
Good stuff, but to slow service, I spend one hour to pay a wood filler.
Best place to go for your hardware needs for custom built thing.
Since 2017 they started working really slow. Now 2018 its worst the lines are an hour wait. Employees dont have any idea what they are doing its a living mess. I will probably dont came here anymore.
Friendly staff and a very wonderful selection of cabinetry accessories.
Be prepared to wait a long time . Even if you have a will call
Huge selection & great customer service!
Extremely inattentive front desk staff. Waited 20 minutes while staff ignored us and attended to customers who came in the door much later. Particularly rude condescending lady at the front desk, will take our business somewhere else. The way we were treated was shameful even by the comparatively low standards of being in the South. Flashbacks to the 1860s
The sales department will not answer the phone nor call you back. You get put on hold for 20 minutes or longer and no one will call you back
Amazing. They have a lot of cool cabinet things.
Gone down hill since Richelieu took over. Nothing but computer problems.
Great attention and nice personal
A very good option to choose specialized tools and accessories
Eesy,outfits dirac
Horrible service.
Not sure what happened to this place, very very slow
Incredible selection, but their management system is very complicated and very very slow.
The wait is ridiculous in this place.
Great products, knowledgeable personal
Excellent service and products
Very interesting
Very slow
Wide variety
Good
Bad service
Good
👍💯
👍🏻👍🏻👍🏻
They have lots of things but the truth is that you need to stand there for at least 1/2 day ... they only care about selling but the customer is not at all and here and in China time is money ...
For those who want to decorate their kitchen
Super slow..no.mega slow late 1 hour and a half.no cheese is worth wasting so much time
This very ugly no tool has a price that disgusts
Excellent. Attention. Very good. Place. With wide. Varieties
Excellent Service That was offered to me by Mrs.
Excellent service
Because I need everything I find it in this place
They speak Spanish