I had a traumatic foot amputation and quickly needed shoes that would accommodate my foot and prosthesis. Edie found a shoe that would work. Thankfully there was not much trial and error because the foot was already aggravated. Thank you

My husband and I highly recommend the Village Shoe Store. They went over and beyond helping my husband with his shoes fixing the problem while we waited. They are very knowledgeable and friendly.

Edie was very knowledgeable and eager to help with your custom shoe needs. I highly recommend!

Edie at the shop was extremely helpful and knowledgeable. She did a thorough examination of both my partners feet and gait and my own and provided recommendations that made sense for us. We love to run a lot and are very active and excited to have knowledge to get the shoes. My fiancé ended up getting orthotics and excited to see if it helps her foot pain!

Friendly, helpful employees and owner.Awesome place

I’m so grateful I found this place, I have been suffering severe pain due to my job which requires me to stay on my feet for over 12 hours a day. I have bern using the shoes they tailored for me for a couple days and I have seen great results. I hope to continue see improvements.Thank you so much Edie for your help!

Wonderful, knowledgeable and friendly staff that will provide you with the information you need to make the best decision. I had a great experience and hope to be back again.

First time at the store . Great service, great selection .

I went in to look at their selection of Brooks shoes and was assisted by a woman whose name I cant recall. She had distinctive half-black and half-white hair and went out of her way to listen to my needs and provide in depth education and guidance in finding exactly the right shoes for those needs. Ive seen some lackluster reviews of other staff members, but look for this woman and you cant go wrong.

Edie took 1 1/2 hours to patiently hear my concerns and address my needs. She was very thorough and caring. I drive 35 miles to see her and shop there. The staff are very knowledgeable and friendly. I will be a customer for life!!

This store offers great, unbiased and unselfish service and advice. A real gem!

I bought a pair of shoes from Don who told me if I didnt like them, I had a week to return them. Exactly a week later I brought them back after wearing the shoes twice inside only. He told me I couldnt return them because it had been too long, and then said they had been worn too much.Only after I started to get huffy did he eventually return them. Dont trust their word, get it in writing.

Mr Don is awesome, when my shoes need to be fixed he does a great job repairing them. Communication is key when you want a service completed to your expectations. Z Coil shoes are the best shoes for any activity.

Very friendly and helpful. They have a variety of quality shoes and orthotics for sneakers, low heel shoes, and boots. They are a bit pricey, however, the shoes are well made and should last you a long time, in other words, theyre worth it. They can repair and polish shoes and boots.They also custom make shoes and orthotics for hard to fit feet.Parking can be tricky. Parking in Rice Village can fill up quickly during peak hours. As of this time, there arent any parking meters in front of this shop.

I was quoted one price for my luggage to get fixed and charged another. I was told it would be about half the cost because the main challenge was getting the wheel. I got the wheel from the luggage company and took it in to get it fixed and they only lowered the cost by $5. When I mentioned what I was told, they told me the opposite...the biggest challenge was putting the wheel on so it was going to be $30. I won’t be back. I should’ve went to another place but I didn’t know of another place close enough to where I live.

I took my hiking boot here because the sole was coming loose. The shoes also have a small hole on the side (not all the way through) that I asked if they might be able to put some glue on to keep it from getting any worse. I was shocked when I picked my shoe up and there was a tear all the way through on a spot that had no problems when I brought the shoe in. I am not sure what happened but it looks like maybe they tried stitching an area and that is what made the hole. Needless to say, I will never go back.

Very knowledgeable.

I live in Dallas TX and I called Don and he took care of me I love this place Im loyal to people that are loyal to me he got just what I needed I tell all of my friends to go there

Great service, been having a lot of foot and ankle pain, so glad I found this place!

My z coil clog is a must have . I will always go back...service to the customer is the best. .... Z coil sandals are next

I have specific heavy-duty needs because I am an alpine-style mountain climber. Expeditions can be 2-3 weeks, at fairly high altitude, cold conditions carrying heavy weights for many hours. I have metatarsalgia in my right foot. This creates quite a problem for climbing and especially training. I started working with Edie before my last climb to Aconcagua. She was attentive and worked with me on custom orthotics multiple times to get the best possible results. I use these for mountain boots and running shoes. I made the summit with minimal foot problems—I’d definitely recommend this store.

Service is great when you are spending your money Then if you realize you have the wrong item and ask for a refund.....then service becomes horrible Not just horrible but you get the run around - the manager is out her family is ill type excuses When the manager finally gets to you then the real hassle begins The comments made become incredibly insulting from the staff and the manager has no problem with itI would not recommend them If you are new to needing their kind of service

Ask for Miss GLORIA and get a 20% Discount for Podiatry Construction of walking Boots.

Great service and shoes!

Shoe repair man has no value of customer. Never greets you or smiles. He has a chip on his shoulder. Will never go back.

NEVER take anything to be cleaned or repaired. They ruined my very expensive shoe and then accused me of bringing it in in that condition. Horrible service. I will never go there again.