Great experience here!! Got the best deal on a bunk bed! The ladies Jessica and Fany were amazingly professional and polite! Will recommend!
Fantastic Business Excellent customer service was able to get an awesome deal on a bedroom set thanks to the wonderful lady Jessica who helped me.
This store has many good deals.I cant complain at all.I would like to invite you to buy mattress and furniture
Jessica was my sales lady and she was excellent with knowledge common non-pushing took time explaining everything to me and getting me the best finance. Yes thank you I don’t really know photos are
RUN DONT WALK AWAY FROM THIS PLACE!!! :(Update. I would recommend abt electronics online for furniture. Better pricing, free delivery all the way to Houston.PHOTOS DONT LIE BUT PEOPLE CAN. REVIEWS CAN BE FAKE TOO. BELIEVE YOUR EYES, SEE MY PHOTOS. I bought a sectional 1 year and 7 month ago. I love the comfort of it. It seemed to have a solid frame. The material seemed thick and tough, but now 1 year and 7 months later the material is decomposing rapidly. See the photos. I called and they said they could help me fix it. After seeing the pictures, they say there is nothing they can do. $1800 for what is now junk that cant be fixed. No help from the seller. I wish I would have seen a post like this before I went into the store. Look at all the fake views with 5 stars and it’s the only review. Could be store employees writing them all.
I had the best experience at UR Home Furniture. Aislan greeted me and my family upon entering. She was kind, friendly and helpful.I told her what I was looking for and she showed us numerous models for us to choose from within our budget. She was extremely patient with us and I really appreciated that. She not only got what we were looking for- she also got us more items and the price remained within our budget. I was also very impressed by the vast selection that was in store and actually IN STOCK!Checkout was a very smooth process. Clarissa and Alexus were so sweet and the process was easy and we didn’t have to wait for a long time.I give this store four stars because of Aislan, Clarissa and Alexus. We were treated like family.ALSO DELIVERY WAS SET FOR THE NEXT DAY!I will always shop here because of these three women and the kindness that me and my family were shown.Tonya M.
5 Star.... Ur Home Furniture had great prices. Lots of Inventory. Last but not least Julio (salesman) helped me and my wife find a nice King Size Bedroom Set for a great price. Thanks Again Julio 👍🏾
Horrible furniture quality and they cannot keep appointments. Ashely and Rania are super awesome. I’ve been dealing with damaged furniture for 2 months now that was purchased in July. To make matters worse they are no longer keeping the promise of fixing my product that they said they would fix because I left a review.
Worst experience ever. Wow the manager no education. Please don’t Sign anything, don’t PAY for anything until you see what are you buying. If you are trying to avoid a headache don’t visit this place. BE CAREFULI just left this place and believe me they are evil.God help them by changing they heart. Life is good. 🙏🏼
Surprisingly Great Furniture! Not like all the rest, unique pieces you won’t find every where else! Julio was very helpful and got us some great discounts! Highly recommend!
Our salesman Julio was very professional and helped us find exactly everything we needed to furnish our new home. He got us approved with no problem. I enjoyed shopping with UR Furniture. The selection was great and the prices were excellent. I would highly recommend UR Furniture and I will return for any home needs.
I had the pleasure of working with a beautiful sales lady by the name of Karina. She was so helpful when it came to my home needs. I went in unsure of my decisions and she was patient and kind. I walked out of there confident in my choices and my place is truly beautiful. I could not have done this without the help of Karina. I was so pleased with her eagerness to help I have already referred other family members to go purchase from UR Home Furniture. I really appreciate Karina taking time and working with me.
The guy that helped me named Manny was very very very helpful. They also have very nice products and they were very patient with everything. ⭐️⭐️⭐️⭐️⭐️. Prices are very good and low for alot.Thank you UR HOME FURNITURE.
Mr. Mani is the best seller of this store. He has an excellent customer service. Today is my 4 time buying furrniture with him. Best prices in houston
Julio was awesome in helping me find exactly what I needed. He also offered me a good discount since I purchased so much. I highly recommend going there
An ad led me here for a dining table set. The set was $1,300 but marked down to $799 for the holiday. I went into the store and asked to see the set in person. I noticed the tag on the table said $1,099 so I asked the saleswoman if they were honoring the ad pricing. She said she had to call and see. She walked away on the phone, so I went and asked the personnel behind the desk on the computer. She asked to see the ad on my phone, so I showed it to her. She was unaware of it, but I asked if they would be honoring the pricing since its literally what led me to their store. She asked a man standing next to her and he replied, Oh yes. That is cash pricing only. I was prepared to pay cash, but the ad didnt state that, so I asked where that was indicated on the advertisement since there was no fine print. He didnt answer. I didnt spend my money there. Went elsewhere and found out it was a manufacturers sale...the table was $749 for them - I bought it for $799.
My experience was great. Manny helped me to find what I was shopping for. He was very helpful and made sure I was happy with my purchase.
Great store. Good deals and many nice stuff to choose from. Really nice bed room sets Ive brought a set for the whole family. And got a lot for less. Sales person was patient and very friendly
Good selections to choose fromWonderful customer serviceFast delivery!!!I’ve been shopping with them for years!!!The manager Karina is amazing!! The older guy there and Anna are very patience and super helpful. You will definitely get the best deals.
Julio had excellent customer service. We been looking for living room furniture for a while, but Julio fought what we needed in our price range in a short time. The store was clean and welcoming.
Customer service was excellent through my entire experience. From when I came through the door, all my needs and questions were met. They had exactly what I was looking for in stock and all services were offered including delivery, set-up, and financing. The furniture that I purchased was error-free and included all pieces that were needed. Everything was very quick and efficient! Thank you Manny for everything!
Me and my wife was riding around to different furniture stores looking for a new dining room table. Stop by UR Home Furniture and found a nice table for a great price. Well be back
Thank you mr. Jose Solis for taking time of your bussy schedule to resolve my issue below. You showed your experience, knowledge, respect, and education. People like you is what makes a company successful resolving customer issues in a professional manner is the way to do it. People like you do deserve to be on the front desk at all times.education, respect. And knowledge will always gain respect of people.Where did Karina the manager got her education? My furniture was delivered damaged. I was blamed for the damage.the manager Karina very unproffessional as a customer service.inspect your furniture before delivery man leaves.avoid a headache. Dont buy from this place
Very professional, humble, and nice employees. Nice furniture and a decent variety. We are happy with the furniture that we got.
I found the perfect bedroom set and mattress for a excellent price. Julio was great! He took time to understand what I was looking for and helped me find it. I would recommend anyone to go see Julio if you need new furniture.
Ive always bought my furniture here at UR Home Furniture with Manny, and Ive never been disappointed. They take care of me all the time, take their time to explain my options and Ive never felt rushed. Get your next furniture from UR Home Furniture and ask for Manny.
Ana was GREAT! 100% customer satisfaction, she had all the patience in the world as I waited for my wife to decide what she wanted through phone! Haha definitely recommend the place and please ask for Ana!
I would definitely recommend Ur Home Furniture!The customer service and sales team were amazing and efficient and very knowledgeable.Awesome experience!
Customer service at this location is just great! Manny assisted me in everything he could and he is very knowledgeable! Location highly recommended!
Came in today looking for a King size bedroom set and Aislan found the bed that fit my personality. She was very honest and helpful with purchasing the mattress. Overall very professional.
It’s was a awesome experience with Julio, he was very helpful, and worked with my price .. I recommend him and UR home furniture
I came in a couple days ago, Julio was my sales person immediately when I came in he assisted me. He showed a couple good couches and a couple minutes later he showed the one I fell in love with. He was super friendly and helpful be sure to ask for him when you go in !!! Everyone was so understanding and helpful recommended this place to anyone they do great business
The service and attention from Aislan was incredible. I will be going back and purchasing more furniture from her. Her product knowledge was above the roof.
Everyone was great Ms.Clarissa and Mr.Manny where excellent best customer service they give you many options to choose from Mr.Manny calculates everything for you before you head to pay and they have a no credit leasing option with a great company They got me approved within 10 minutes and completed my checking out process and application within 20 minutes great store and great nice caring employees all together I highly recommend going to this specific store and location
Ordered my first bedroom set from here (online) and I am glad I did. The staff was very responsive if any questions or concerns. Delivery guys were extremely careful with my furniture, made sure my order was correct. Very friendly guys, very fast too. Only thing that was a tiny bit inconvenient was that since I paid with my husbands card he had to be here upon delivery, name on ID and payment info had to match. Sure I understand it’s to protect the customer but my husband had to leave work a little early for that. My bedroom set is beautiful by the way :) thank you guys ! Keep up the good work
My wife and I had such a great experience shopping here the first time two years ago when we needed a new mattress we had to go back here, the staff is so friendly and the prices are great and quality furniture!! My wife and I cannot wait for our new King Size Gel mattress!! Will definitely return again and I never do reviews good or bad but this company deserves this review
Julio provided amazing customer service and we were able to receive our furniture on the SAME DAY and at an amazing price! Super satisfied!
Julio and Caesar did an amazing job delivering the furniture. They were in and out and didn’t make a scratch. Great quality furniture too! Thank you all! I will definitely be back
Ana was friendly and helpful from the time we walked in the store. She answered all of our questions with ease and sincerity.
We bought our fireplace at this furniture store we had an amazing service Ana was great we been coming here for 3 years and the manager manny is awesome thank you all we really recommend this store to put some love to your home.
This place is an amazing place to find cheap furniture. When you go ask for Karina she is one of the best sell lady in there. She got your back to help find what you need.
Chris was great. He was funny and helpful. Thanks to him I have amazing beautiful couches and he won’t be in the “dog house” with his wife lmao. He knows how to keep you laughing and make a sale. Thank you Chris for you’re help.
Aislan was very patient with me with deciding what I wanted. Furniture Is very beautiful with a reasonable price. Will be coming back soon. Make sure to ask for Aislan.
The Best service don manny is a good sales person we recomend big time if you looking for nace furniture
Ms. Aislan was the first person I met when walking in and she greeted me with much respect and very helpful.
Nice atmosphere, and beautiful furniture. Got a whole living room set and kids bedroom for a great price.
I purchased a mattress/box spring in May and Ive been having issues ever since. The mattress dips towards the middle. I was hoping it would adjust but hasnt. In July, Ive contacted management through email because she seemed to always be with another customer when trying to reach her by phone. Ive sent pictures of my defective mattress and have yet to resolve my issue (its now mid August). I only received 1 email, stating they were waiting on the manufacturer, whom is off Jensen St. The only reason I received that email was because I called UR Furniture.
Had a great experience here! Bought a bed and mattress. Make sure you ask for Julio. He was very helpful and knowledgeable. We were in and out in no time! Even helped us tie down our furniture haha. Highly recommend checking this place out. 😎👍
I had a great experience at UR Home Furniture Manuel was my sales rep and he was awesome I will continue to shop here
Julio and Kary helped us out a lot and very friendly. We have our brand new home furniture. Thank you very much from the NETTLES Family
Julio was great. He knew exactly what he had in the store and gave us what we wanted. The delivery was flawless. So far, a week later or so, we love the furniture. Thank you!
We had been looking for sofas for a long time. We stop at ur home furniture an found sofas. This furniture has alot of nice furniture. We appreciate Ana for all her help an service. Definitely we recommend Ur Home Furniture and ask for Ana. Erika
Ms.Clarissa and Mr. Manny did a very good job with helping me with my furniture .
Manny and Nancy were great help to me and got me approved love the customer service and positivity !🙏🏽🙏🏽🙏🏽
Manny was a very good salesman. I highly recommend this place!!
Mrs. Nancy made my shopping experience unforgettable! This is my second time purchasing furniture from this location, and Nancy was very helpful, patient and very polite!!!! I will be shopping with you guys again!!!
Aislan was super nice and was like the nicest person . If your looking for a good sales person, she’ll be the person
Manny was very helpful and very professional about showing and explaining everything, they have good quality!
Ana was vert helpful! Great furniture and good customer service
Nancy is always nice I e purchased a few furniture pieces I love it
So I brought a king mattress from here really good selection delivery guys was great. Julio was my sales associate he really knows his stuff was really nice and patient with my family so ask for Julio. The only issue I had was for 10miles delivery was steep. I will shop here again and with Juilo and reccomend to others!
Great Place.. Great Prices!!! Great Customer Service!!
I had been looking all day and was getting frustrated but I gave it one last chance and stopped.. Im so glad I did Julio was very helpful and patient with me. Will be back again most definitely.
Clariza and Nancy, they where bery nice customer service.
Nancy showed me around with a clear knowledge of where everything was and the prices. They have quality merchandise with great prices.
Great place! This is my second time purchasing something from here and I always get a good service and a great deal.
Fast friendly service with great selection of furniture to choose from.
Okay man and was very good I did my five star
Julio was awesome. Out second time there and both times were excellent. If you’re looking for furniture there, ask for Julio.
Mani has always been great @
The staff is friendly and the merchandise is good. I am a returned customer because I was satisfied all around.
We brought leather blend sofa, recliner set huge set of furniture from UR FURNITURE CENTER ON NORTH FREEWAY @ 1960. HOUSTON TX. OUR SALES PERSON WAS KARINA, THE MANAGER. The condition of this furniture has not even lasted for 3 YEARS!!!WE HAVE CONTACTED & VISITED THE STORE, SPOKE TO MANAGER KARINA ABOUT THE CONDITION OF THE FURNITURE WITH PICTURES WITH NO RESOLVE ..EXCEPT SUGGESTING TO PURCHASE AN EVEN HIGHER $$ SOFA SET!!THIS IS DEPLORABLE & FALSE ADVERTISEMENT ON THE COMPANYS PART. NO FURNITURE SHOULD DETERIORATE LIKE THIS IN THIS SHORT OF TIME EXCEPT IF YOU LIVE WITH WILD ANIMALS!THE ONE PIC OF THE NORMAL CHAIR IS THE ONE SEAT THAT IS IN A CORNER THEREFORE NO ONE SITS THERE.IF WE WANTED MUSEUM FURNITURE THEN IT WOULD ALL LOOK LIKE THAT. BUT WE ARE A FAMILY & WE EXPECTED FURNITURE THAT WOULD LAST & NOT TOTALLY DETERIORATE! WE DO NOT HV SMALL CHILDREN WE TAKE CARE OF OUR HOME.I DO NOT RECOMMEND THIS COMPANY TO ANYONE! THEIR WARRANTY IS BOGUS!!THE HARRISONS
I had an amazing experience in UR Furniture Center. I am new to Houston and needed furniture fairly quickly for my apartment. I was able to get in and tell the associate what I wanted and find it for a great price. I am happy with my purchase and I will be more excited when I get it delivered. The options were great and Diego was super helpful.
They have so many things to choose from. They have some very cheap material, but if yall look around you can find some good stuff with some good discounts.. I love the consumer service ... they treat you super nice.
An associate named Ana was very friendly and kind and give me the best customer service!
Great experience both times I went, Julio helped guide me through the whole process. Would recommend
Absolutely great service! Very
The store is very clean and pleasant. Service all around with great! many deals and options to choose from also cares and deliver for a great price with install
Julio was very helpful and patient with me. Thank you for you services.
Julio was very knowledgeable and courteous. Gave us a great deal.
Really love this place ! Everyone’s so nice and the furniture is beautiful ! Purchase and delivery was super quick and easy ! Thank you !
Julio was very polite and informative! Got me what I needed and told everything I needed to know! Highly recommend!
Quality furniture, excellent customer service and affordable prices. Many options for financing. Big Kudos and Thank You to UR Furniture Supervisor Karina she’s awesome and handles her customers as if they were her own family!
Excellent prices and customer service
Julio is awesome! He got us in and out in minutes. Easiest purchase ever made!!
Employees were very helpful through my shopping. Julio in particular was very helpful in my shopping experience.
Great furniture, best sales person.. 2nd purchase good quality
Julio was great person and patient took is time to understand all my need .
3 rooms of furniture for $1500. They have great pieces & some are kinda cheaply made. You just have to look around to find those great pieces for your home. I did find a replica leather, glass table dinning set. And a very nice huge bedroom set. 0 percent interest for 60 months helps out a lot.
Amazing place, amazing people. I 1st came in 2010 and here I am, 10yrs later, Im back again furnishing my entire home!!!
We bought our sectional and just recently a new bedroom set. They have provided great customer service. Love their delivery guys. Great quality and the sales people are not pushy or begging.
My initial experience with this business was great, however, I decided to conduct business elsewhere due to pricing being more appealing, better furniture quality, and customer experience. I later found that there were drafts from my finicial institute for charges of merchandise that I didnt receive and I verbally and physically informed them that I no longer decided to do business. Currently, theyre reluctant to return funds to my finicial institute and requiring me to pay 25% of the retail price in order to terminate the contract. Also, within reviewing the documentation to find that my signature was FORGED, the manager Carina stated that she attempted to contact me in regards to the purchase, but after reviewing call logs and voicemail, the information wasnt able to be discovered, shipping address was completely incorrect along with the delivery date. Advice, DO NOT DO BUSINESS HERE.In addition, it was also found that my personal information was stored in her personal cellular device.
Employees were very helpful throught my shopping experience Julio in paticular was very helpful in helping me pick out a dining set and matresses.
Great service and easy transaction 💪🏾
This place is so amazing and they have some very nice and good price furniture. Ask for Julio when you go.
Excellent Service! Everyone was so helpful with me and patient while I decided what I wanted. The delivery was great! Love my new bed set.
Great selection of furniture! Great staff, pleasant atmosphere and experience! Experienced one slight ordeal and the manager took care of it immediately!