Peter Son in Sales was great. I gave my requirements to over 5 dealers around Houston, and he is the only one that listened and found what I was looking for. We agreed to a fair price up front ($4k less than my closest dealer). He kept me informed all along the way until my vehicle arrived (2 weeks early!). Jorge in Finance listened to me as well, and gave me exactly what I wanted in terms of extended warranty and service. He was very patient as I ran through all the small print on the contract. Super experience! Ill be looking at AutoNation again in another year for my next car.

Muhammed Jawed was very helpful and courteous. He quoted me a price better other places. No hassle with him.Due to the car shortage, I had to put down$2000 deposit and waited for the car to arrive. I ended finding a similar car at a different dealer that I could drive home immediately. I called Muhammed to cancel the order. He responded kindly and I received a notification for the refund within the hour. I highly recommend this place if you shop for a new car. No nonsense questions like what Is your budget, how much can you pay a month…

My reviews has paid off!🙌🙌They have improved their auto care service 🙌🙌VERY PROFESSIONAL, CARING, ATTENTIVE!I am very impressed!I can not find my last review to update or delete.I see new faces on car care services. This is a plus.When buying my cars everyone is very professional and caring and very helpful! That was definitely 5+ ⭐️⭐️⭐️⭐️⭐️Now their service has improved a whole lot! 🤩I am very proud to say where I bought my cars and service them!

Great service!Had a very peculiar issue with my Tacoma Vehicle. After all it was resolve.Justin, and Steven were patience, attentive, and professional.Definitely looking forward on future maintenance at this specific location. Recommend.

Evacuees from New Orleans. My 2018 Toyota 4-Runner due for maintenance requirements. From the setting appointments at the same day within 2 hours my car was check accordingly. Mr Hector the service advisor is a very professional individual and knowledgeable about the extended policy I purchased from my 4 Runners. Changes oil and alignment completed. Then car washed to a shining star. I’m pleased with the orderly manners that it takes place during my AutoNation Toyota Gulf at Houston, outstanding atmosphere and very cleans. I’m satisfied when I drove out the place. Kudos to Hector team for a superb job on my 2018 Toyota 4-Runner. Thanks.

I purchased a new to me vehicle Thursday night from another dealership, and the key fobs were not programmed. The other dealership couldnt get me in for service until Monday, and I was going to have to miss work to take it in. On Saturday morning, I took my car to AutoNation since it was still under warranty, and Pablo got me set up in the system and had a tech look at the keys. He reprogrammed the keys, and I was on my way in a little over an hour! Everything was very clean and professional, and Pablo was SUPER helpful! My new car is SO much better now that I can just use my thumb to unlock the door! Will definitely bring it back here for service, and likely buy my next Toyota here as well!

Once we established the main point of contact and they understood my directives, things went smoothly. Mario went above and beyond as he met me on a day they were closed to deliver an item that was forgotten. Great customer service. Vehicle was in great shape as verified by my personal mechanic.

Thank you to Francisco, for giving me the best sales experience I’ve ever had. He went above and beyond and got me the best first time buyers deal. I highly recommend him 11/10 👍🏼

The management team and the GM went above and beyond to help turn my awful experience around. I would recommend Autonation Toyota anytime.. Mr Child’s and his team are outstanding.

We experienced the smoothest purchase process with Terrance as our car salesman. I came in that morning knowing I wanted a Toyota - Terrance explained all the bells and whistles on the 2021 RAV4 to my husband who was passenger, while I took my future car on a test drive! The kids love it, my husband loves it, but most importantly, I LOVE IT! This vehicle is our THIRD purchase from Auto Nation Gulf Freeway within 15yrs!

Great service dept! I drop off my Toyota and took the shuttle to work. I received a text that they were done an hour later. My coworker worker drop me off during lunch and I was impressed. They did oil change, tire rotation and washed the car. This is the first time coming to his dealership and I would highly recommend on their service.

Jorge Longoria was wonderful in helping me get the vehicle I wanted and helped me stay within my budget. Very happy! Love driving my car. Will definitely return!!!

No problem making an appt. for our Jeep Wrangler Unlimited Sport for her Engine Oil & Filter change. The Technician named Saul who performed the service on our Jeep did an Outstanding JOB.

I bought some parts for my 03 MR2 Spyder. Bought them online at very good prices and picked them up with no issues. In and out in 5 mins.

Best car buying experience Ive ever had! The GM, Michael, and my sales rep, Judith, were professional, knowledgable, genuine people and they helped me get into the truck of my dreams! From the start to the finish of the process, I never once felt pressured or had any of the typical negative feelings associated with buying a car. They really went above and beyond for me, and I walked out of the dealership feeling extremely satisfied. I would recommend this dealership to anyone, and will be referring my friends and family here! Thank you Michael and Judith!

Judith was my salesperson, and she was amazing! I’m a picky person, and kinda hard to work with..lol but this never changed her attitude towards us. She remained professional, and was available for all questions and concerns at all times! I will definitely be back when it’s time for something new!

Ask for Hector when you need service. He it is the best!

The customer service is poor. There is no communication between the service advisor and you. I dont recommend Paloma or Luis. Paloma will probably transfer you to someone else if she is your service advisor.I took my car in for service on Monday. They drove it 30 miles to diagnose the issue. They could not fix the issue that day so I told them I would bring it back Tuesday. On Tuesday, I drop the car off to Luis and assumed the issue would be fixed that day so I left and waited for a call. I never received a call or a notification that they were going to keep my only transportation to work. I called AutoNation Tuesday to check on my car and no one answered.Wednesday, I call multiple times from 10 AM, 11:53 AM, 12:36 PM, 3:12 PM, 4:04 PM, 5:20 PM. Not a single service advisor picked up the phone to take my call and give me a status of my vehicle. I was being pushed back into the call queue, ignored, and sent to lines with no voicemail setup. I checked my GPS location of the car and 12 miles were added from 8:53 to around 11 and then was left in the garage.Thursday, I still did not receive any calls regarding the status of my car. I checked the GPS location of my vehicle and it sat in the garage all day until I arrived in person at 4:00 PM. I see both Paloma and Luis hanging around and I get ahold of Luis to get an update. He tells me that the car has been ready but he wasnt sure if I wanted them to keep it to make sure the issue has been resolved. I tell him my documentation and he then hurries to hand me my car and keys without an invoice of the work done. I then move my car aside and go back to ask for the invoice that he did not want to give to me.I should also note my new car smell is spoiled with a dirty oil smell and the issue was not resolved.

AutoNation Toyota Gulf Freeway was Awesome!Judith Ruiz was very helpful with my purchase of my NEW RAV 4 and she even help me get the most out of my trade in.Ask for Judith she is very helpful and extremely patient!I highly recommend her, she will make the process go smoothly.Thank you so much Judith!I would also like to give Thanks to the manager Mike Child and the Finance Guy Ivan Verde.Great Team Work!

This was the first time I’ve had a positive experience at a dealership. Rachel and Abid made the process smooth and quick. Will gladly do business again with this dealership.

👌SERVICE YOU CAN TRUST!🔧Took my 97 4runner in not knowing why it wasnt starting. From the beginning Felipe listened to my concerns as I explained the issue. He was very friendly and very quick to make sure I knew I would be taken care of.After the diagnosis it ended up being the starter. Immediately, Felipe called to keep me up to date, making sure I understood the issue and how much it would be. 🙌 He made my experience simple and easy.The whole service team was friendly and welcoming. From the moment I walked in I was greeted with smiling faces, one in particular named Carson.😁 He helped me find the person I needed to talk to and helped me find my car after it was finished. All around great service team, would highly recommend to anyone.📞To top it off I got a call from the Service manager Anthony 2 days later, checking on me, making sure my vehicle was running smooth. Great experience! 😁👍Fantastic job!🙌

On our way to Houston for an Astros game the radiator in our 2017 Highlander began leaking. It made it to the game but dumped all of its fluid in the parking lot, needing to be towed to AutoNation Toyota Gulf Freeway for repairs. Thomas and the rest of the service department did everything they could to get us back on the road and back on our vacation as quickly as possible, including Thomas coming in on his day off to work the ticket. Very much appreciated!

This has always been my favorite place to get my Toyota serviced. You get quick service from the Service advisors. I highly recommend Automation Toyota GulfFrwy.

Took my 2020 Tundra for a maintenance/tire rotation/alignment/tire&wheel balance. Everything went smooth. Mechanics here are always putting in great workmanship on my vehicles. My service provider, Pablo, always makes sure my vehicle is on time and that I’m satisfied with my visit and I never feel uncomfortable having a conversation w/him. I also never have to ask Pablo to have my vehicle washed after a task was performed on any of my vehicles as well. As long as people like this continue to work here, I will keep returning for my services that need to be done on my vehicles.

Overall my visit was great, Mario is great! I ended up going with a Camry. I am very happy will return here for my next Toyota.

Great service from this dealer. They did multiple inspections to my van before heading back to west coast. Thank you very much! you guys are awesome from scheduling an appointment until they service our van.👍👍

I bought multiple vehicles from this dealership.Parts department treat me like you are a criminal.consumer services is I received was very bad. I will never buy a vehicle from here again in my lifetime.

Very friendly place.Nice people working there. 👍

So this place has an online ordering for parts to put it on will call theyll charge you $5 its OK cuase Im saving $30 in the part. Order was placed Wednesday I came Thursday at 3pm and they tell me part is not ready and if I wanted right now parts cost $100 more just because the guy will stand up and pick it from the back. So now I need to wait for an email waiting to confirm my part is ready even knowing that the part is there and they’re willing to sell it right now for $100. If I have shipped the part 2 days delivery was $20 more and still will be faster and cheaper than picking it up from the dealer? When did a discount became a restriction?

Best Toyota dealership in the city! They work with a high level of integrity and always do the right thing.

Another low value experience. Every time I call I get transferred to a department, that department answers transfers me to another department. In which that department hangs up on me. Seems like phone etiquette is lacks at this location. I have not been impressed since I bought my car from. Here 3 years ago.

If I could give zero stars I would. I went on my days off two weeks in a row and couldnt get my oil changed. The oil pan plug was stripped and possibly cross-threaded. So, I was told to come back the next week in case the threading had to be repaired. I return the next week. I was then told if it is too bad the oil pan may need to be replaced. They take my car and five hours later was told they were afraid to try to force off the cap. They did not have the oil pan plug or an oil pan if it had to be replaced. I told them I could go over to Auto Zone and get an oil pan plug. Further, if the oil pan needed to be replaced the cost would be around $1000 including the labor. I finally told them to give me back my car and I would never go there again.

So glad I chose AutoNation Toyota Gulf Freeway to order my 2021 Toyota Tacoma TRD Pro. I’ve never ordered a vehicle from the factory and had many questions about the process. The salesman Mike Smith made the whole experience smooth and easy to understand. He explained the ins and outs of the ordering process along with presenting me various ad-ons without forcing me to come to a conclusion. Mike kept me well updated while my truck was going through the loop, from the moment the order was accepted to the moment it arrived on the show room floor. I appreciate Mikes no BS approach to selling. Give me him a call if you plan on ordering any Toyota vehicle, you won’t regret it!

I was awaiting a call so I could pick up my registration and license plates. Never got one. I called but only once got an answer and was directed to their automated answering system which only loops over when you make a selection. I left a message with my info for a call back. Still waiting. I finally went to ask in person and they nonchalantly asked me to park in their service lane and they installed them. Other dealers have had the courtesy to call. And they answer phone calls.

I want to thank you Jose for making my maintenance experience as painless as it could have been.I would recommend you to any and all my friends. Thank you so much

Mr David was great he had my car toll to be dealership they had it fix in less than a week.David was very attentive & he was just awesome.

I recently took my car to the service for a warranty claim. It was a horrible process. I took it there because my car is a Toyota and also my warranty was with autonation obviously it had to be faster. But it was not like that. In fact my car was like a month. I was waiting for the inspector and they were communicating so slow with me. When I was waiting for a part, they didnt have a tracking number. The lack of communication and the broken promises of this Toyota agency, make me not want to return to take my vehicles for maintenance. Sad with the customer service that even the manager gave me.

The sales staff was fabulous, answering questions and keeping me informed of the status of my order. I took some time deciding which Model, but settled on a RAV4 Prime. I placed my order on May 10 and picked up the vehicle on Sept. 10th. There is a lot of anticipation waiting over 4 months, but my sales person kept me updated about where my car was in the world.The finance side of the deal left a bad taste in my mouth. I sent several emails with spread sheets directing how I intended to finance the SUV.These were ignored and on the final day my credit unions requests for specific information were ignored and delayed for over 4 hours. Finally a heated phone call and some very direct emails prevailed and the deal was financed by my credit union, but not before I threatened to pull out of the deal.

My visit here went smoothly. I got oil changed for my Rav4, the wait it took about and hour and forty minutes, I did get there early at 7am. I was pleased with the service.

I Sent all the documentation ahead of time in order to expedite the process. I was still there all day. The Mercedes I bought was missing the Memory Card which works the navigation and, a few other functions of the car. The add for the car says, Turn by Turn Navigation. It should have read, Buy a memory card for $900 and you will have Navigation. Multiple times at the dealer to speak with sales reps and managers. Not a single call back. I wouldnt recommend them for anyone.

My husband and I visited this dealership today with the expectation of possibly purchasing a car. Judith was an exceptional sales person handling two deals at the same time with no lack of personal customer service. We walked in at 8:30 PM and we’re out the door with a car that was beyond our expectations for a price that we couldn’t refuse.There was no hard sale or pushy people I feel that everyone at this dealership went the extra mile today. Even the finance Person was kind and everyone seemed to have more class than most dealerships we have been to. We would highly recommend this dealership and we love our car! Thank you guys again!

Pablo was attentive and a professional. He was there to provide advice and explained what was going on with my vehicle. I will definitely be taking my truck and family vehicles to Pablo at AutoNation in Houston.

Autonation toyota sold my daughter a car with no jack and none of the tires passed inspection but they passed it my daughter put less than 300 mile on it and all the tires were on the wear bars. I guess as a dealer you can illegally pass a cars inspection because you are a deal and a 25 year old girl will never know. Watch you back and your bank acount this deal is a crook and take advantage of a young girl!

Great service! Awesome waiting area! Almost didnt wanna leave! lol

Service guy was great and I have no issues with him. Auto Nation Toyota Service is a ripoff. They tell you all these things that need to be fixed and replaced on your vehicle. Is it because I’m a female. 1. Air filter replaced. Took it to Auto Zone where I can purchase and change it but it didn’t need to be replaced. 2. Cabin filter replaced. Glove box was locked and so I showed service guy they never looked. Informed him I had personally replace it watching a YouTube video. 3. Power Steering Service. I had work done on my car. Fluid was clean and just replaced. 4. Brake fluid flush. This was also clean and I had a second opinion. 5. Coolant flush which I will be getting done else where. The last service required a transmission flush $289. I have a 2010 Camry and have read and researched about this service. I have 157,000 miles. From what I’ve been told, don’t change it.

Great place to get your car serviced, Quick and caring. They take your business seriously.

Went in for a recall on my 2019 Camry. Made an app online with the service dept. I received a confirmation email within minutes. I showed up Saturday morning to drop it off and also requested an oil change. Excellent customer service from the service advisor. I will be coming back for my oil changes and service intervals.

Pablo was a great service provider, he took care of my vehicle. He made sure that I was updated throughout the service process. I will make sure he is my service provider for now on.

I started shopping for a used car Saturday night and found one that would fit perfectly. I received a call that night from Judith who couldnt have been more pleasant to work with. Began to input my trade-in information and received a very, very fair offer. Went in on Monday for my appointment with Judith who took care of me the whole time without ever feeling pressured. The whole experience took about a hour and a half, after that I went home in my new 4Runner. Would definitely recommend working with Judith, thank you!

Jose C., my service advisor was courteous. I received a print out of the services that was performed on my vehicle and additional service recommendations with cost estimate. Overall, it was an excellent experience and services.

The service was good but the wait time is long. I suggest using the free shuttle that they have offer.

If you are looking for expert mechanics to check your car, this is NOT the place to go. My car kept shuddering when accelerating, and it was diagnosed by an independent mechanic. When I took my car to the dealership to be fixed since it was part of a campaign, the mechanics were condescending and lead me to believe that the issue was something different. They even told me that there was no warranty enhancement for the issue. I have learned my lesson, and now realized that Auto Nation does not hire experts. Now we are left paying $1,600 out of pocket since the campaigned has expired.

Great service, David my service advisor, was very professional and helpful. He had me in and out in less than hour. I took my 2020 Corolla for my 15K oil change; they not only changed my oil, they also check a laundry list of other items.. I strongly recommend AutoNation and David in particular. Thanks

I had a great experience! Aziz was great to work with. Highly recommend!

Never fails with service here at this location. With an appointment scheduled, you’ll still wait over 2 hours. 30 minutes to check in. Another 2 hours and still waiting for the oil change to be done. Glad this is my last oil change I have to get done here. Slowest service ever.

I chose to have my 5,000 mile service check done at AutoNation Toyota Gulf Freeway. The service was fair. Customer service was poor. I had to seek out service person to direct me where to go for appointment. I called 2 times to schedule my 10,000 mile service check and both times I was on hold for over 10 minutes, and hung up. Way to long to wait to schedule service appointment. I choose another dealership for my future service checks.

Great experience when buying, nothing bad about that experience. However, the service department really dropped the ball on me yesterday. I brought the vehicle for an alignment, since the alignment was a little off in the vehicle I purchased. I got to the dealership around 1:45 PM, after driving about a hour to get there since I live near Katy, and after waiting close to 4 hours, after asking several times for ETAs, I was informed by the representative (who was actually very apologetic) that the work on the vehicle was never started! At this point it took everything in me to not explode on the guy, on top of that I had to be at work shortly after. At this point all they had to say is that they could not help me with anything else, and the only option was to wait for the work to be done, which took another hour. In the end, I left the dealership at 7:15 PM! I was told the manager would contact me the next day, but after waiting the whole day, I did not receive a phone call or even an email apologizing for absolutely stealing more than 6 hours of my day and making be late a whole hour to work. I even asked for a quote on some parts and did not ever receive that. Absolutely ridiculous and unacceptable for a brand as Autonation which boasts about their customer service and focus.

Clarence Hill Jr went above and beyond to get me the Camry Hybrid I wanted. He is courteous, a gentleman and communicated with me frequently. I had other dealerships helping me find a car but he was the first person to call me back. Thanks Clarence!

Always been professional and caring. Called me back after a few weeks to let me know my recall part had come in. Easy to make an appointment online. Ive interacted with different staff and everyone is nice and friendly. Very happy with the experiences Ive had here.

Their sales department is top notch but the service department is HORRIBLE. We waited for over 2 hours for an oil change. This was AFTER I had advised them that I was on my lunch break from work and they advised that it would take less than an hour because they were “slow”. I have Toyota care and they called me to bring my car in, otherwise I would’ve taken it to my mechanic who does value my time. My recommendation is avoid this service department like the plague if you are just needing your oil changed and tire rotation.Luis S.

Their parts website is down when you get to checkout, the parts departments offers different prices depending on who you speak with, online lady changes her story as to why the website doesnt work, weve been having issues since the storm even though I told her irs been down for over a week. John said call him back when I asked him to price match the online website then he acted like he didnt remember telling me to call him back if website wasnt up and running later that day. They say the record the conversations but i doubt it since the cant keep their stories straight. Been waiting for over a month for Mr Childs the GM to return my calls. I was going to order over $400 in parts but they couldnt care.

They were efficient and kept me updated from the time I pulled up until I left.

Friendly & enthusiastic Sales Consultant (Mr Vincent)Good priceI love this Dealership

THEYRE VERY COURAGEOUS... THEY EVEN DELIVER YOUR PARTS@ YOUR DOOR.. I WOULD RECOMMEND AUTONATION TOYOTA TO ANYONE💯🤜🤛✌🤣🤣

I have bought multiple vehicles from AutoNation Toyota, Have had them all serviced by this dealer. This last week 7/13/2021 took our Avalon into the dealership for a front drivers side glass replacement as it had been cracked. We had an appointment set between 5 and 6pm but were able to get there at 4:30 pm we had to wait till 5pm to been seen by the service advisor we were assigned to even though there were no vehicles on the service drive. We made it know multiple times to the service advisor that we were on the service drive. The window was replaced and at the time it was cloudy and I could not see the differance till the next day but the dealership did not tint the window as I had requested to make it look like all of the other windows on the vehicle. All tint of windows was done before we bought the car so either the dealer or the factory did the tinting. To me this is a very poor performance on the service advisor and the dealership for not completing the job.

Excellent and honest dealership! Pratik was amazing and was very knowledgeable of all the products and services the vehicles have to offer. I am a very picky person and indecisive as well. He had a lot of patience and was willing to work to get all my wants into my dream car! He also managed to keep me within my price range! What more could I have asked for?! I really couldn’t have asked for a better salesman! Keep up the amazing work!

Wonderful customer service, they break down what needs to get done with a reasonable estimated price. I would recommend this dealership to anyone.

The best dealership I have visited in Houston! They really do understand all your request and the sales person are very much knowledgeable about each and every feature in a car. Our experience working with this dealership was hands down the best experience. Thanks to our representative Terence!

I bought a new Tundra here 3 months ago. I worked with Stanley (stud) on the deal, and work with David S. (stud) on the maintenance & service side. Probably the best experience I’ve had at a dealership. I’m giving 4* because the drop off in customer service and aptitude is drastic after Stan & David.

I want to give Thomas Idele 5 stars.He deserves a nice raise or bonus. He has stepped out on a limb for me. He has evaluated my 2015 toyota camry car issues and has helped me with my insurance company to try and get them to pay for my comprehensive damage. He told me he had a day off and went into work to try and help me figure out if I should use my insurance or extended warranty to get my car fix.I needed to take pics of my vehicle and of the damages and Mr Idele took them for me and forward them to me and I was able to email them to Allstate, so i didnt have to miss work. Thank You, Mr. Thomas Adele for all your help, even though we are still waiting on the Insurance to approve the repairs. A very pleased customer, Yvonne Castillo.

I recently took my car in to get serviced for 2 recalls. The checking in process was quick and easy. They told me it would take them 4 hours and they only needed 3! (On a Saturday no less!) When I came to pick my car up, they gave me a complete packet of suggestions they offered for my older car. I absolutely loved that they didn’t make me sit there and pitch all the suggestions to me they just handed me the packet and sent me on my way! My rep was very nice and informative it was clear if I wanted them to go over the packet they would have. I just didn’t feel like spending my Saturday listening to a sales pitch. I just really appreciated that. They valued my time that was clear!

Good Quick Service. I showed up about 10 Minutes early for my appointment. They told me it would be about an Hour and a Half even though I had an appointment. In about 50 minutes I was done and ready to go.

WOW! The staff made me feel welcome with a completely no pressure sales approach. The whole team was awesome. Robert was very attentive and a true customer service representative, definitely a credit to their whole team.My son purchased his vehicle there as well, and I can honestly say we will be regular customers. Thanks Robert and Autonation I love my 2021 Camry XSE.

I had the opportunity to get a professional and excellent service advisor by the name of David. He explained to me precisely what my vehicle needed and the exact price of the service. This type of service will continue to keep me coming back to that particular dealership. Thank you, David, and keep up the fabulous work.

If you can get them to answer the phone... parts at this dealership are 10-25% higher than other dealers in the area. Oil changes too. $89 for an oil change compared to $60 at other Toyota dealerships. I go to community Toyota or Mike Calvert instead. Outrageous.

Walked into to grab some crush washers for a differential flush. Gave the gentlemen the part number and Javier responded $5 for one which wasnt what I payed last fall.. i asked if that was correct and he responded yes. I left the store without purchasing because that was marked up. I called the parts department 20 minutes later and asked a different employee what the price was and she responded $1.50 which is what I payed last year. I asked why the price was different from a Javier and she responded she assumed i was a shop and not a personal buyer. This isnt the first time this has happened, Ive spent a lot getting oem parts from this dealership but wont be coming back if they are going to keep price gouging.

This was our 6th Toyota we have bought over the years. The vehicle buying experience was great. We were told how AutoNation was all about customer service. And felt it that day. The next day we realized our Brand NEW truck had an ac issue. Rachel our sales lady told us to bring it in this morning. After going around and around with service for 30 mins, because they said we didn’t have an appointment, they had us leave our truck. Rachel told us we didn’t need an appointment because it was a brand new vehicle. Service told us they would only fix it if they could replicate the problem. If I’m sweating while driving 40+ mins with the ac on max there is an issue. If ice is blowing at me there is an issue. We received a call 8 hours later and was told there was nothing to fix. The tech said, we didn’t have the ac set on max and he compared it to another truck. When we showed up and I told them this is unacceptable, they asked to keep the truck until the next morning so they can drive my truck for 30 mins. So now you want to use my gas, put extra miles on my truck and insult my intelligence. Our excellent experience has definitely turned to a negative one quickly. These ppl need to put themselves in the customers shoes. We spent all this money to have a brand new truck not cool us off in Houston in August. And need to have it looked at in the first days of having it. Then tell us there is nothing wrong. Wow!

Muhammed Jawed at AutoNation Toyota Gulf Freeway is a highly skilled sales rep. It was a pleasure doing business with him.He makes things easy, highly responsive and excellent at generating options to resolve problems. He was very transparent on vehicle pricing and he did not try to up price the vehicles.Definitely recommend contacting him if you want to save time and money....Before knowing about him I went to toyota katy and they wanted me to buy the same truck for about 8k more.Good luck on your purchase!

Jose Campuzano has been my service advisor for all my vehicles, please look for him for great service and feedback.

I purchased a brand new vehicle from Autonation recently and I must say the service was phenomenal. The two dealerships i visited prior to Autonation gave me runaround and did the typical schemes. Autonation got straight to the point since I knew exactly what I wanted. Luis and Ivan helped tremendously, cannot recommend enough.

Mr. Craig Fletcher is the best. He always takes care of his repeat customers. That is why my car will always be serviced at the dealership.

Felipe for service is the man. He gets you in and out, makes sure everything needed for the vehicle gets done. For sales. I recently bought a truck, n the whole process was done fast n successfully, just a few things maybe the sales person or maybe me as the customer should have asked or just been told about the features of the truck n maybe been run down more about of the details. But ehhh can’t complain. Sales dude did alright n just hoping for future reference be more like Felipe in service who just plains takes care of his customers!

Fast no haggle service, will negotiate best payment/interest rate for you.

They furnished a very nice vehicle for me and kept me informed and updated. What can I say, Gladis and Marylin are wonderful people😍

OOF. Go to look at a Corolla - salesman drives it off the curb and I hear it scrape the bottom.then gives me 5,000 less on my trade in than any other dealership I go to, and tells me “I won’t get a better deal.” Got all huffy puffy when I declined the deal. This place is a big ol yikes

I got my car serviced today and Felipe was super helpful. He explained everything to me and suggested other stuff that really helped me. He told me the wait time and i was able to leave out before that. I’m super happy and I will definitely return for future service. Thank you

Mike Smith has been great to me and my family and always tried to find the vehicle we needed and he went extra miles this time as well to get us the 2021 Tacoma with color, and options we wanted. We will go back to him for another vehicle soon. Thanks mike.Reza

This was the honest and easy to work with auto dealership I have ever encountered in my 50 years of purchasing vehicles. The beat the competition by a lot and did not play games, was honest and straightforward with the answers and proposal. The finance team did a great job as well and overall the dealership far exceeded my expectations.

Went to see what they had on inventory. I saw a Ford Edge for 17900. Went inside to and the price changed to 19,900. They said it was a internets issue. I was going to tell them that it was false advertising. They came back with the original price. I have bought a car from the MINI OF THE WOODLANDS and no problems.

AutoNation has the BEST Service Department in the Greater Metro-Houston area.

Things were done as requested and in addition my car got washed. It looked like a new one. The job was well done and I will be back to follow-up as warranted.

Excellent service. Had a list of things to do and they were all done very well.

We were happy with our choice and our purchase salesman was very helpful but financial part took forever. It took 4 1/2 hrs to drive off with our new car

Had me sitting down there for 2 hours for a 5 minute oil change despite of me having a schedule appointment. And cost me way more than the previous Toyota dealership never going back there.persons who came long after me left way before me

Mike you are the best! Thanks for helping me get the car that I wanted and all simple!

To be honest, I have never been in the habit of writing reviews but sales associate Mr. Shakeel Firdous and his immediate superior Mr. Babar made me write this review. I have been in touch with these gentlemen on 3-4 different occasions for buying cars for myself and for my family members. And every time they came up to my expectations one hundred percent. Both of them are humble, courteous and respectful humans and at the same time they are mature professionals with solution seeking attitude who always work hard to give the deal which one has in the mind when coming to the dealership for buying the vehicle. KEEP IT UP.

Mike Child and his entire Autonation Toyota Houston (Gulf Freeway) team EXCELL at what they do. They treat you excellent and make sure to help in every way they can!

Great service! Thomas was very helpful! Definitely going there for next services! Thank you.

My experience with Auto Nation Toyota is above excellence. The team is very service oriented, detailed, well organized, thorough, and customer centered.

Mike Child and his team do an excellent job, service is definitely Five stars!