user
Excel Frame & Front End Service
8613 Daffodil St, Houston, TX 77063, United States
Appearance
Excel Frame & Front End Service
Comments
Su
Review №1

Marvin and everyone is wonderful! Communication is great throughout the whole process and I felt extremely informed and welcome.

Ta
Review №2

They are professional, service is impecable, timely and highly qualified. I have been there a few times and quality of service is consistent. I will not go anywhere else. I highly recommend them.

Ke
Review №3

Honest guys, excellent work in a timely fashion I am a customer for life

He
Review №4

Had an accident a couple months ago where another car hit the front left bumper on my car. I found this body shop through my insurance All State and they told me they were certified to work with them. WOW! Really couldnt believe what my eyes saw when I picked up my car, it was just incredible how beautiful they left my car. Really thankful with Marvin, Steve and all the staff that work there, they really know what theyre doing. I would definitely recommend you take your car to them in case you need some body work done. Here are some pictures of the before and after from my car so you can judge yourself but personally I love how it looks now more than ever. Amazing place!

Ca
Review №5

Excel always does an excellent job! I am always extremely pleased with their work!

De
Review №6

Awesome service. Truck rides much better.

H
Review №7

Excellent service. The work done here has been very good. Would not hesitate in recommending this business. Thanks!

Ma
Review №8

I had a unique situation with my car and called Steven at Excel for advice. Steven had me bring the car into the shop where the issue was diagnosed. He went above and beyond to resolve the problem for me. Excel is a first tier enterprise. Steven and his team are ultimate professionals - honest, helpful and capable. Their shop is immaculate and the work they perform is excellent.I’d give them ten stars if possible. If you need professional assistance, auto repair or body work go see these folks. They will exceed your expectations.

Bi
Review №9

Marvin and Anthony were wonderful when it came to my situation. I was rear-ended and I had to go through the other drivers insurance. This was my first time going through this and Marvin explained in detail the expectation going forward. Marvin outlined everything that was done and his crew did a wonderful job to my Honda Civic. I fully recommend anyone to come here for their services.

Le
Review №10

Marvin & Anthony were a great help definitely coming back.

Ar
Review №11

I was rear ended and was having a difficult time with the responsible partys insurance. I chose to use my personal insurance, Allstate, and Excel Frame & Front End Service was on their recommended list of shops. After getting my car back, I understand why. Throughout the process, Marvin provided a constant stream of information. He kept me up to date with the progression of the repairs and was even very helpful concerning next steps regarding the insurance process. When it came time to pick up the car, the work that was done was flawless. No evidence of the accident could be seen. I highly recommend Excel Frame & Front End Service.

Es
Review №12

Was very professional and kept me inforomed with all the process of my vechicle repairs.

Mi
Review №13

I am definitely one of those people who don’t know a lot about cars so I always worry that someone is going to scam me. I did not feel like that at all with this team. I brought my car in on a Monday and picked it up on Friday morning. Not only did they take care of the damage on the outside but they made sure everything underneath was damage free. Super nice people and excellent work!Before and After Pictures.

Jo
Review №14

Steven was incredible to work with. I have a 1995 Jeep Wrangler yj restoration project that I am doing. Steven helped with with the frame replacement and many other upgrades that were needed. He communicated with me often. Explaining what was needed and why. He help educate me. I could not be more happy with how it turned out. I will be going back to him for all the other parts of my restoration that are still needed. Top notch job. Great company and people.

Jo
Review №15

Had been to three other shops prior to coming here, all had confirmed frame damage. Excel stuff was helpful and gave detailed explanation of the real issue. Quality work.

Ar
Review №16

Great service. Very professional

Jo
Review №17

I was a bit suspect of how many good reviews this shop has (most mechanics dont get good reviews due to the unwanted/sudden expense of the situation).But I must agree, they do outstanding work, that exceeded expectations. I have an old Bronco that Ive worked hard to restore, but still has many flaws. Not only did they find the issue I brought it in for (with the loud clunking noise, coming form a not common problem), they also fixed more than expected issues with my body panels and hood. Marvin was outstanding in explaining the work that was done and the very fair price. Also the work was done faster than expected. I highly recommend this shop.

Ja
Review №18

They did an amazing job on my Mini Cooper when I was rear ended. Had my car back within a week, and was kept in the loop with its progress every step of the way. Couldnt be more happier

Al
Review №19

I put an unfortunate dent in my car and took it to Excel to get fixed, and the service was right on point! Steven the manager worked with me and gave me the best price he could offer for the work that needed to be done. I needed the damage fixed in a time crunch because I travel far for school and they were finished before the time they told me and WOW it looks like nothing ever happened.. very impressed with the timeliness and work! I will be back for any and all work!

As
Review №20

This is the best place! I usually only use dealerships, but I will use Excel for now on! Marvin is a good, kind, and fair person, and he and his staff did an incredible job! Very professional and I never once had to call them, because Marvin kept me well informed and they do incredible work!! Highly recommended and highly knowledgeable!!!! They’re the best!

Ab
Review №21

Best collision place in Houston. No one knows more than this place how to do alignment. Just make an appointment before you stop by and you will be impressed with the service and quality of work.

An
Review №22

The men were very nice at excel and they did great work to my bumper. My only con is that the communication about the quotes are poor. As a woman who knows nothing about cars was sent a quote via email. I read one price on the email but because i didnt see the pdf i was completely caught off guard by the actual price when the car was ready. When i first dropped off my car, they never went over the price to confirmI was just told to sign papers. I blame myself as well for not asking. I was then accused by the owner of lying about my knowledge of the price. I was told you mean to tell me you thought we would do all that work for you for 165.00? I was completely hurt and instantly upset to tears. Embarrassing as it may sound i actually was ignorant to the fact of parts pricing on cars because this was the first repair i ever personally took care of on my own. Men back home would always help me out that area. Being in a different state I realized i should have done better research and asked more questions. I felt taken advantage of and depressed because i ended up having to pay so much money during Christmas holidays unexpectedly. Christmas unfortunately became a bare one. The owner did work with me on the payment and i appreciated it. If not i would have definitely been without a car for awhile. Just better communication for the female clients would be a plus. Confirming pricing in store would be a plus. Other than that, they do great car work.

De
Review №23

This place is the best! They were recommended by Clear Choice. I knew I could trust them to take good care of my Lexus RX 350. Beverly was very cordial and helpful. Marvin was awesome! He kept me informed and had to do a lot of research to find the right parts.My car looks new! I hope I never need to use them again but I definitely will and I highly recommend them.

Jo
Review №24

Great work and great employees. Excellent at working with insurance companies as well. I will always come here in the future.

Su
Review №25

For years they have taken care of my vehicles

Ti
Review №26

I had to choose a shop in the Allstate network after an 18 year-old hit me, and Excel was a stab in the dark based solely on reviews. I now feel really lucky to have had them repair extensive front-end damage. I was amazed to see a car that looked new, after being heartbroken for weeks over the accident. A few weeks later I started hearing a strange noise under the carriage, and took it back. A technician checked it out thoroughly and couldnt find anything. The manager told me to bring it back the following week. They were apparently very busy then, but the owner took pity on me and checked it out himself straightaway. He got behind the wheel, drove a few feet and immediately diagnosed what would have stumped most mere mortals in the business. This is one of those instances where experience really matters I imagine. He had them fix me up and sent me on my way, a happy woman. And the issue was likely not even accident or repair related. Again so glad chose I this place, it was a pleasure dealing with Steve. Would highly recommend!

To
Review №27

I found these guys online and decided to give them a try due to the positive reviews listed here. The attention to detail these guys give to the repairers they perform is first class! I highly recommend and will use them again.

Yo
Review №28

I was very happy with the service and frame repair I received here. The office staff and owner are very courteous, professional, and excellent communication. Great price for the amount of work I received. Will be coming here next time I need some body work on my cars.Update: Minor cosmetic misalignment of their repair from a year ago. Brought it in, and they fixed it right away, no charge. Awesome, they stand by their work!

Ch
Review №29

Best front end alignment Ive ever had, they are so thorough its ridiculous I would recommend every person to go for a visit

Ju
Review №30

These guys are very professional. Theyve got a good set of people working here. Steven contacted me with anything that needed to be done and constantly kept me in the loop. A real straight-shooter and I couldnt be happier with their service. Not to mention, my car looked AMAZING when I picked up. HIGHLY recommend these guys! Thanks Steven!

Ja
Review №31

Wow!!! We are novices when it comes to collision repair but Steve, the owner, made our experience a pleasurable one. He was so helpful and communicated with us every step of the way! The repair process went smoothly and seamlessly. Most importantly, the repair exceeded our expectation. No one would ever know it had been damaged. These people are very honest and we would highly recommend them. A special shout out to Beverly for her great customer service!!

La
Review №32

I just had the best experience at Excel for repairs to my Lexus IS-250. I have never taken my car anywhere other than Lexus for repairs until now. Thankfully a friend told me about Excel and I am so grateful. This place is great! I stopped by to show them the damages on a Tuesday around lunch time and received a comprehensive estimate by the time I got back to work. I dropped my car off the next morning and had it back in less than 48 hours looking just like new. I literally could not tell where the work had been done and the price was exactly as quoted. Steve, Marvin and Beverly were so professional and friendly; they have clearly been doing this work for a long time. I am so glad to have found this affordable, reputable car repair service. They went above and beyond in more ways than one, including arranging my rental car. I give them five stars all the way!

Sa
Review №33

Super friendly shop. Marvin kept in touch throughout the whole process of having my car repaired. Repair time was faster than expected! My car looked perfect after. Glad I know where to go next time I need work done. Very knowledgable staff. Thanks again!

Lo
Review №34

We have been taking our cars to Excel for almost twenty years and will continue to do so. Owner Steve, Bev, and Marvin are all top notch. Excellent communication about the repair process and amazing work! On top of that, they provide that sometimes hard to find characteristic: complete honesty and integrity. We wouldn’t take our cars anywhere else.

Du
Review №35

Lovely set of people, Mr Steven is the head but all these staff are very lovely. Mr Steven is not just seating at front desk he is always actively involve in the repairs. They use OEM for their services

Fr
Review №36

Great work, stand by their work

St
Review №37

Steven, Marvin and the guys were all very helpful and do very good work

Ev
Review №38

My family has been bringing cars to this shop for years. They repaired two of our cars, did an excellent job, and charged a reasonable price. Yesterday I went there because the casing from an outside mirror fell off (upon hitting a fence, I should add). They not only put it back on but did not charge anything for the job. Thank you for your kindness and excellent work.

Ro
Review №39

These guys are a 100% class act and take GREAT pride in their work. My wife has a new 4Runner and unfortunately we have gotten to know this body better than I wish...but if I have to need a body shop, Im glad these guys are here! They treat her with total respect when shes there, drive her to the rental car office, communicate clearly, and their work is exceptional. I am EXTREMELY picky when it comes to body work and especially paint. Honestly, I literally could not even tell it was ever damaged when they finished.I would not hesitate to go back or to recommend them. Steve and Marvin are both great and are true professionals.Rob G - Houston, TX

Am
Review №40

This is probably the best shop I have been to in Houston, and with a 13 year old car, I have been to several. I had major damage to one of my car doors (among other things) from an accident, and when I got my car back, it was like new!! Steven was so nice - not even 15min after I dropped my car off, he was already on the phone calling around for parts to fix it. He kept me updated through phone calls and texts over the next few days. The repairs were completed sooner than expected, and I received my car back cleaner than when I dropped it off (both inside and out). Great customer service, no hassles. I think I will be returning for any future repairs! Thanks so much.

Bo
Review №41

I want to thank all the Staff of Excel. They treated me and my Family very well and my car, OMG! better than new. Great high end work. I would recommend to any of my Family and friends. Keep up the good job!! Again thank you!! :)

Mo
Review №42

Steve and his team are the best frame shop in town. I have used him for years and never disappointed. They have the right equipment, training and experience to handle any job. Highly recommend this place.

Ma
Review №43

They did a great job in my car.. Marvin kept me very well informed of the process and had my car ready before the estimated date. Would recommend to anybody. Thank you excel!

Ik
Review №44

Honestly, I typically dont write reviews. However, I must say that I am extremely happy with this particular shop. I took my Range Rover to about 3 different shops within the Houston area, concerning a noise I was hearing from the front end. I spent thousands of dollars and nobody was able to resolve it. I was at the point of trading the car in, until someone told me to try Excel Frame and Front. The owner Steve was extremely nice and I could tell he had passion for his work. He told me to leave the SUV with him, and promised me he was going to find the noise. He actually did the next day! I paid so little for this, compared to other places I had visited prior that took my money and changed parts I didnt need. I am just grateful!

Go
Review №45

Read the survey.

Av
Review №46

ABSOLUTELY PHENOMENAL! My splash guard had lost a couple screws and I had collected a couple of them and let them know and to see if they would be able to replace extra screws and repair the splash guard. Not only did they repair the splash guard but the couple screws that I had found were broken so they replaced all 25 screws for free! Everyone at this office was so friendly and if I ever need any work done on my car, I will be going here! I still cannot get over how incredibly nice these people were, and they definitely restored my faith in all humanity! Kindest people ever and they do a wonderful job!

Ja
Review №47

Excel exceeded expectations in every way and everyone there was very polite. I brought my Jeep in on a Monday and was told that the work would likely be finished on Thursday, which I thought was a quick turnaround time. I recieved texts and a phone call the very next day, notifying me that my vehicle was ready to pick up. THEY HAD IT READY IN LESS THAN 24 HRS!!! I go back to pick it up Tuesday afternoon - painless. And to add a cherry on top, theyd fully detailed my jeep. Ill definitely be back if I ever need additional work.

Ja
Review №48

Have brought my truck in twice to get work done and each time it has come back better than before. Timely updates and work has been completed on time if not before. Very easy to work with. Highly recommend!

Er
Review №49

The team at Excel Frame is the epitome of professionalism. I recently went to get my Honda Civics passenger side mirror and camera fixed. It was fixed quickly, but after I picked up the car, the camera still was not functioning because Honda had special technology to calibrate it. I brought the car back and they ordered a $1000 part from Honda in order to calibrate it. They didnt ask me to pay for the part they had to order to get my camera functioning, they just fixed it. I will continue to use this business for all my cars needs. They run an honest business and do great work.

Hu
Review №50

Very good costumer service... all around good people. They fixed my truck and it looks brand new. If need to have body work done and your in the Houston area you need to go see the Excel shop they treat you like family!

Cu
Review №51

They worked on my F250 recently. I was very impressed not only with the quality work, but with awesome customer service from beginning to end. Steve gave me a date for return and stuck to it, he went above and beyond to give me updates and send me pictures throughout the process. I would definitely recommend this shop to anyone in need.

Z
Review №52

I have a 1962 Nova that several shops could not figure what was wrong with the front end. I was finally referred to Excel and gave them a call. Steve took my call and I explained the symptoms and he felt comfortable that they could handle this. They coordinated a towing company and got right on it when it arrived. They quickly figured out the problem and fixed it. Steve was professional from the first phone call through the follow up phone call after the repair. Now I can drive my car with confidence that it is fixed right. Thank you Steve!

Je
Review №53

I had some minor damage from being rear-ended and I took my car here. They were absolutely awesome. They explained everything to me and kept me updated, and ended up finishing way before the projected time. My car looks good as new and they have great customer service. If I ever need any more repairs Im definitely going here and recommending it to my friends.

La
Review №54

The team here is excellent! I got into a fender bender a few month back and was given a list of options by the insurance agent. The first few repair shops provided, while closer, had really bad reviews and so I said, what else do you have. Excell popped up on the list and they had several stellar reviews. I immediately decided that would be the place to go to. Customer service was on great! Bev if you read this, Thanks! They handled all of the communication with the insurance company and provided me with daily status updates. At no point in time was I out of the loop with respect to the status of my car. Additionally, they advised me very well as to what my repair options would be. The work was excellent. You cant even tell there was damage. As an added bonus they completed the work a few days ahead of schedule.

Au
Review №55

I found this firm after Googling for an Acura-certified body repair shop near the Galleria, Houston. Marvin, the Estimator (and Shop Foreman) looked over the damage to my car & identified what needed to be done very quickly. His estimate seemed reasonable (what needed to be done as well as the price) so I decided to go ahead. I brought the car in next day and Excel Frames owner, Steve, drove me to the nearby Enterprise so i could pick up a rental car. I had a call from Marvin later that day to say that the price of the parts had gone up - a whopping $4. My Acura was ready when promised the following day and the price was exactly as I had been told. I was able to leave the rental car there for Enterprise to come pick up (very convenient!). Best of all - my car looks as good as new again! I am a very satisfied customer and would definitely take my car to them again for any body work. Thank you Excel!

Ky
Review №56

Steven and his team took great care of us and went above and beyond! Very through and transparent with great integrity!! I highly recommend them to anyone in need of collision repair!!

T
Review №57

Simply the best. I have used them at least 4 times in the last 18 years. It is done right, the first time every time. No swirls in the paint or over spray issues. Marvin stayed in contact with me and was very responsive.

Ju
Review №58

Excellent service, great communication and almost spot on on final bill from original quote. Marvin was very helpful before, during and after the work. Provided updates and replied to my calls/emails in a timely manner.

Ch
Review №59

I had some minor body work done and it looks great! They were honest about the time it would take and they did it at a reasonable price. I couldnt ask for anything more. Great job!

Ru
Review №60

I was referred by a friend and found the service unbeatable. Steven was direct and honest with a get it done attitude. The repair was completed in the time they promised and gave me daily updates while being repaired. The rear tail gate was broken and they repaired free of charge! Will definitively use them in the future.

Li
Review №61

They are wonderful people!! Theyve gone above and beyond to help make sure youre well taken care of (even after the job is finished). I am definitely going back there for all of my repairs and maintenance needs.

To
Review №62

Excellent work. Straighten the frame of my 1948 Dodge Power wagon. Work was completed earlier than stated, on cost and kept me appraised of the work required.They even helped me load it back onto the trailer. Great job.

Jo
Review №63

I have taken multiple vehicles to this shop over the years and have always been happy with the repairs and customer service. Good quality, good people.

Na
Review №64

Back in Nov. 18, I was unfortunately the last car hit in a chain reaction accident on 610 W (the guy who started it all was most likely on his phone or wasnt paying enough attention to see that traffic had come to a stop in front of him; he didnt even attempt to break before smashing into the first car). Among other damages, the left side of my cars bumper was split, had a lot of paint scratched off, and had a big eyesore of an indentation. In addition, the trunk was misaligned to the right, couldnt shut without using added force and had some dents on top as well. The left side taillights were slightly cracked too.Fast forward to June 19, I finally get around to getting the repairs needed on my car. The insurance company of the guy at fault recommended affiliated repair shops, so I did what any savvy consumer in this situation should do... I looked up a whole bunch of shops and read their reviews on various websites so that I could make an informed decision.The first shop that I went to was rated highly, but I wasnt received well when I went for an estimate. The next shop was Excel. I was already leery based on the vibe I got from the other shop, but Marvin turned out to be great to work with. We did a tour of the damages, and I was able to drop off my car on the same day. Marvin called in for my rental car, and one of the techs from the shop dropped me off to pick up the rental.During the repair process, I was kept up to date by Marvin, and he has great phone etiquette! Aside from that, one of the best parts is that when I pressed for an OEM bumper, Marvin negotiated for one by working with my cars dealership when the insurance company wanted to go for a salvaged bumper. He also smoothed out some unrelated dings on trunk of the car.When I picked up my car, I was very satisfied with the workmanship! Bumper replaced, dents and dings gone, misalignments were realigned, and the paint was matched, smooth and gleaming! I even went to the dealership where I purchased my car that same day for servicing, and the tech there asked if I had just bought my car o.0I can see why theyre called Excel... because they excel at what they do! Theyre even a certified Honda and Acura repair shop! If that doesnt clue you in on the quality of their work, I dont know what will. Any way, if youre looking for a great collision repair shop, give Excel a shot. From my experience, you wont be disappointed in their work!

ju
Review №65

I damaged my front bumper and the lower shields. Beverly and Marvin helped me fix these problems with great efficiency and at a fair price. I am extremely satisfied with the results. Strongly recommended!

Da
Review №66

They did a great job with my car & kept me updated with everything and got it done fast! my car looks like a brand new car. Thank you excel!

Ca
Review №67

After a long wait comes long reward this is the place I will be returning to and the future

Ch
Review №68

Great service, kept me informed on the progress of my repair and once they finished, my car looked as good as it did the day I bought it! Marvin was a pleasure to work with, would definitely recommend.

Ma
Review №69

Worked with Marvin - great service! He made the process simple, gave regular updates, and the car looked great!

Yi
Review №70

This place steal stuff. Be sure to look thru your car when you pick up. They stole my trunk cover when I picked up after the repair. They didnt say anything till I found out couple months later. Theres no work done inside, I have no idea why they removed it. When I called, they said they dont know anything and will look for it. They returned phone call stating that they have it. But they still didnt explain the reason for removing it. After that Ive been busy, when I called to pick it up, they said you are lucky that we saved it. Excuse me? If yall dont remove it at first place, I wouldnt need to come get it. This is not a small accessory, it wouldnt be myself take it off my car and left it over there. Because of their stealing action, I had to waste my time, gas, and trip to pick up something belongs to me, I dont think I owe them a thank you! Be sure to look thru you vehicle to make sure all accessories are in place. THIS PLACE STEAL STUFF!

He
Review №71

Its no exaggeration when I say this is the best body shop Ive ever been to, they really have your interest in mind. Steve, Bev, and Marvin took the time to explain the process and walk me through what needed to be done to my car. Im sure I was pest constantly calling in since my rental time was limited but they never sounded put off or annoyed, but rather showed sympathy.Ive had a nightmare dealing with a previous bodyshop (Allied Collision) but they really changed my perspective on how body shops should be.TLDR: Excellent work quality and communication. Will definitely return and already recommending!

Ze
Review №72

They did a nice job on my Mustang. Very knowledgeable and trained staff with great customer service!

ma
Review №73

These folks do great work and are very friendly. Well pleased with the outcome.

Ba
Review №74

Just got my 2016 camry back from this body shop, and first and foremost I must say, just wow! They did such an amazing job, my car was T-boned by a huge escalade which did severe damage to both passenger side doors as well as some damage to back wheel well. They are on point with giving you updates, breaking down costs, and getting you back on the road. Big thanks to Marvin for dealing with the insurance company he fought hard to make sure my car got what it needed when the insurance was trying to penny pinch, so thx for that sir. Great staff, great people great work, look no further if you are in need of a great shop, you wont be disappointed.

Ca
Review №75

These guys are the best and very affordable!

Ri
Review №76

Very professional people and really good service

co
Review №77

Excellent service, great people, recommended

Ji
Review №78

Loved the lasagna

Si
Review №79

Poor service! Called and asked a question on a vehicle of mine and the person on the phone was very rude and terrible at customer service! If talking over the phone was bad I could imagine the service! Smh!

ra
Review №80

Helpful employees here

Jo
Review №81

Best in houston!!!

Al
Review №82

Warm. Satisfied customers

Information
18 Photos
82 Comments
4.8 Rating
  • Address:8613 Daffodil St, Houston, TX 77063, United States
  • Site:http://excelcollisionrepair.com/
  • Phone:+1 713-781-3169
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations