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Ba
Review №1

We got a couch made in the U.S. delivered in 30 minutes. Awesome! The couch cost less than a lot of the foreign stuff and its better quality.

Ca
Review №2

Personalized service. Good selection with fair prices, Courteous and knowledgeable Staff

Ma
Review №3

I visited the store today and bought a beautiful couch. Although I am excited about my purchase, it took at least 30 minutes to speak to someone, about 10 minutes to get their attention back, and an hour to complete my purchase which took 2 people to complete. They were disrespectful to my fiancé and I, and my hard earned money. Quality and selection are wonderful, but the service is absolutely unacceptable. I am looking forward to receiving my piece of furniture, but would not recommend the store due to their lack of appropriate customer service.

Ch
Review №4

My Husband and I went to Image Furniture to purchase a living room set and had the most AMAZING experience. We weren’t greeted at the door with a “pushy” salesperson. We were greeted with a warm welcome and extreme professionalism from Amanda. She was very helpful and patient as I walked through the store at least 10 times before making my final decision. The entire transaction went smoothly from beginning to end. The Manager was also fantastic! Thank you all for the wonderful service and wonderful furniture. You definitely have customers for life!

Sa
Review №5

Image furniture is a wonderful place to buy your furniture. The honors are real down-to-earth and very helpful folks. Pricing is reasonable and they are very welcoming.

La
Review №6

I had researched a few other furniture places before going to Image Furniture Store to basically compare prices, style and selection.The store has a variety of furniture for all levels and occasions.When we arrived at the store, we were greeted cordially and allowed to browse through without hassle or pressure.At the same time help was offered and and the sales person, Ross, was very helpful and knowledgeable.He helped us choose the pieces we needed and provided some great advice on what we were selecting.I have been to many other stores but Image Furniture Store by far has the better service and selection I have experienced.

te
Review №7

This was a very good experience for us. Very nice store and Ross was very kind, knowledgeable and helped us so much. He did not pressure us or stick to us like some salespeople do. Even though we did not purchase any furniture from them we will definitely go back. Thanks for a great experience!

De
Review №8

Staff very helpful and friendly. Very good selection and many costume order options. We found prices to be reasonable and comparable to other furniture stores.

An
Review №9

I bought a leather futon-style couch for my guest room. It was expensive for what it is (~$700) and it is garbage. The photo attached is the back of the piece of furniture from when it is in the upright position. It tears it up and creates tons of foam pieces all over the back. It is not even close to big enough to sleep an adult when in the laid down position. And it is uncomfortable. Their policy does not allow returns even when you order from their catalog and the furniture is junk. I have bought furniture from them before, I will not again. I now have a very expensive, junky piece of furniture!

J
Review №10

Great customer service and quality furniture. Have owned the power reclining couch for 7 months now and its as good as the day we bought it. They even matched a price that was over $200 in savings.Delivery was smooth and timely even for a heavy couch going up stairs.Would definitely recommend and do business with again.

Ga
Review №11

Fantastic service! Not overbearing, but very helpful when needed. This stores availability for customization made it very easy for us to find the perfect sectional couch. Will definitely go back for future furniture!

Da
Review №12

We recently moved to the Houston area and soon after we started looking for a house and good quality furniture to go with. We visited different places and finally came across Image furniture. They had similar pieces with even better quality and better prices. Their customer service and personal attention was also spectacular, not in a hurry to make a sale. It was our first time buying from Wess and Ross at Image but we would definitely recommend it to anyone looking for a great product and great personal service to go along with. We would definitely buy here again. Thank you guys

Jo
Review №13

Every time we shop for furniture, weve learned to start our search with Image Furniture Store on Cypress Creek Parkway and Glen Erica. Its uncanny how we have always found exactly what we were looking for—in the fabric and color and dimensions we want—on the floor. Even more amazing is that they usually have it in stock at their warehouse. The staff at Image Furniture are friendly and helpful.

Li
Review №14

Amazing service! Very patient and made sure we got exactly what we wanted. Worked with both Ross and Wes and just really good honest people. Would buy from them again!

Fa
Review №15

Amazing furniture great quality. I went me and my husband and we got the best service ever. I highly recommend this place for furniture!!!Love the store layout its very very nice.Manager Ross is very helpful!!Good luck guys keep up the great work.

jo
Review №16

Well where do I start at Speedy customer service he (Ross) made me at he greeted me at the door within minutes for my arrival.Ross asked me what I was looking for i told him and he gave me some suggestions. Ross customer service was awesome overall AWESOME. Ross worked out my deal and no time and answer all of my questions that I asked. New Furniture go see Ross at Image Furniture on 1960.

Mi
Review №17

Excellent selection, excellent service. Was just starting out looking for a sofa and found exactly what I needed and then some. Delivery men were courteous and professional.

Sy
Review №18

Completely furnished my condo with Image Furniture and had a fabulous experience with all aspects of the sale and delivery. Found management to be most accommodating and delivery personnel courteous, professional and thorough. I found something I liked in one of the big box stores and they were able to get it for me, for much less, so keep it local people and shop Houston business owners.

Ma
Review №19

My experience with Image Furniture Store was nothing short of amazing. They were able to help me the moment I walked in the store. I left a very happy “new” customer. I look forward to doing more business with them. Thank you.

Ga
Review №20

They offer good furniture with good price. They also check the furniture before delivery. Their staff are polite. Hope I can get my bookcase as soon as possible.

Sa
Review №21

Excellent 1st time experience! Walked in and was greeted right away with a smile! She was very nice, helpful, and attentive! The store was clean and easy to get around! Would recommend this store to family and friends!

Je
Review №22

Best service ever! Made buying furniture fun not a hassle! No high pressure, very relaxed and helpful. Highly recommend.

Ka
Review №23

Seen this place by just driving by. I’m rating this place a 1 star because they are very pricy. Was looking for 4 bar stool and when we found the one we liked they gave us a price of 250 per chair which i found pretty pricy so i asked what are there returned policy they say they don’t accept returns and for that reason i only bought one. Because i rather be stuck with one than four for that price. I found the same chairs at 2 different stores for way cheaper i ended up buying 3 of the same bar stools for the price of one and not only that they told me it’s a 2 week delivery and 2 weeks pass by so i called and they said no it’s a 3 week to ship and another week to deliver so i takes a whole month to get one bar stool and i got my other 3 bar stool from different store in 2 days and for that reason i gave them 1 star

Mo
Review №24

Great experience all the way from selection to delivery. The store owner is a great guy. Their furniture is of top quality unlike the cheap ones you get from rooms to go despite high quality their prices are reasonable. We are very satisfied with our purchase and would definitely recommend this store for all furniture needs.

Ma
Review №25

I went in the store after going to several different furniture stores and leaving out empty handed. Wes was a great deal of help and he took his time to make sure we got everything we needed including a discount. I am satisfied with my bedroom, living room, and dining room set

Cy
Review №26

Awesome, friendly staff, great customer service, quick purchase process. This was one of the easiest furniture purchase I have ever made.

Ke
Review №27

Great quality furniture! The salesman, Ross took his time and answered all my questions. I compared their prices to Ashley Furniture and Image was cheaper on many items.

ri
Review №28

Great furniture store, independent, great service, quality furniture at an affordable price with financing available. Would recommend to anyone in the area, they also have online store. Manager Ross takes care of you. Even helped deliver my couch. Top notch act

Br
Review №29

Great service, and top quality furniture. Will recommend Image to everyone we know

Ca
Review №30

Ross, Sam.....thank you for your expert customer service. My experience shopping at your store was outstanding. The quality of your merchandise is exceptional and I know that I will be enjoying my purchases for a very long time to come.

Je
Review №31

Great service. Nice looking furniture. And very good pricing for what we were looking for.

Ke
Review №32

Salesperson very helpful. Can order a wide vary of furniture. Would rate higher if pricing was more competitive.

Me
Review №33

I relocated out of state and wanted to purchase all of my furniture before I moved so the moving company could transport it for me. I was looking for a particular tv stand. So I went into Image Furniture on a Monday hoping they would have it. They did not have it in stock so they had to order it from the actual company itself and told me it would not be in for a week or so. Because the gentleman that worked there seen how bad I wanted this tv stand they were able to put a rush delivery on it for me. They called me on Wednesday told me it had came in and that it would be delivered the next day just in time for the moving company to take it. Thank you Image Furniture!!

TD
Review №34

Very good selections and excellent customer service. I highly recommend Image Furniture and look forward to conducting future business with them.

Ch
Review №35

Great selection! Great staff! If you are in the market for new furniture, save yourself some time and go to Image.

Hu
Review №36

Very small store. Nice items. Friendly atmosphere.

Bo
Review №37

Excellent price for our couch and love seat and great service. Not pushy at all!

Fa
Review №38

My fiancé and I are sooo thankful for this furniture company! They truly went above and beyond in providing great service to us while trying to furnish our new townhome, while preparing for our wedding. They gave us a wedding gift without being a guest. Thanks to Ross and the management team, our living room, dining room, and bedroom is furnished! Thanks for your service, Ross!

cl
Review №39

This is my second time buying from this store and the customer service is excellent! The furniture, designs, and quality are top tier. I can’t wait to come back for my next piece of furniture.

Al
Review №40

Excellent friendly fast service. Very knowledgeable staff. Ross *****

pa
Review №41

Great customer service. Affordable prices. A must go!

Er
Review №42

Great furniture at a fair price. Friendly service in show room and delivery was on time as scheduled.

Ta
Review №43

I give Image Furniture an A+ stamp of approval. They have always been very accommodating to my needs and making sure I am completely satisfied.

Ja
Review №44

Very good quality furniture, amazing service and the shipment was quick and stress free.

El
Review №45

Great options! If you are looking for something that isnt cookie cutter, you should try this place.

Xa
Review №46

THIS COMPANY SUCKS!!!!!!!!!!!DO NOT DO ANY BUSINESS WITH THEM. THEIR DELIVERY SERVICE SUCKS!!!!!THEY SCRATCHED MY WALL AND CHIPPED IT. THE OWNER TOLD ME MULTIPLE TIMES THAT HE WILL BE TAKING CARE OF THE DAMAGES, GUES WHAT??????HE NEVER DID!!!EXCUSES AND MORE EXCUSES...PLEASE DO NOT DO BUSINESS WITH THEM OTHERWISE YOU WILL GET SCREWED.WORST CUSTOMER SERVICE EVER!!

Ma
Review №47

Really nice store. Sam and Yen are a blessing to work with.

Pi
Review №48

Ross and Amanda were very helpful and great to work with. I look forward in working with them in the future.

Mi
Review №49

The owners are good people and love the quality of the furniture. I recommend this place.

Ar
Review №50

Great customer service! Amanda was great!

Pa
Review №51

Knowledgeable and thoughtful people. Very satisfied.

Cl
Review №52

Repeat customer they have great customer service everyone is nice and friendly they have very good quality products with affordable pricing my family and I will definitely be returning in the future

Ca
Review №53

They have beautiful furniture

Br
Review №54

Nice furniture at great prices with friendlt, professional salespeople.

Dl
Review №55

He truly cared about our business 😍😍😍

Bi
Review №56

Good product, good price, good service

Mi
Review №57

Great place great prices good stuff

La
Review №58

Ive done business with both Wes and Ross. I shopped for furniture several times in the past 10 years and must say that the guys at Image took their time with me and made sure we received our things on time and undamaged.

Ma
Review №59

Quality and fair priced

Ya
Review №60

Took longer to get your furniture

Ha
Review №61

Very friendly & courteous

Er
Review №62

Excellente customer service

Je
Review №63

Okay place

Al
Review №64

Poor customer service.

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