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Houston Home Appliance Repair
8379 Sorrel Dr, Houston, TX 77064, United States
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Houston Home Appliance Repair
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Ka
Review №1

Fernando is awesome! My husband called late last night and left a voice mail and he responded to him super quickly. He was able to diagnose the problem and provide us with the solution in a timely manner. He truly knows what he is doing. Super knowledgeable. We are definitely going to recommend Houston Home Appliances to all our family and friends. We really appreciate yall! Thank you again!

Cr
Review №2

My gas dryer wouldnt spin. Fernando came out and fixed it promptly. He even gave me an opportunity to vacuum it out before he sealed it up again. Great service and he was in and out within the hour. I will call whenever any of my appliances isnt working.I am very pleased.

Bi
Review №3

Integral Appliance Services is great! They were on time and very cordial. They fixed our LG Gas Range at a very good price and they do honest work! Thank you for the great service!!

Kh
Review №4

We had Fernando to service our washer that had draining issues. He was able to diagnose and fix the issue in record amount of time. I appreciate him arriving on time and his professional demeanor. I recommend Houston Home Appliance Repair!!

Ba
Review №5

They were quick & honest! I will DEFINITELY use them again!!! Thanks guys for doing such a great job!

BO
Review №6

Really glad I called this company. So my Samsung refrigerator went out on me. Had been acting funny for some time. The freezer would freeze off and on and the fridge would barley get cold. Today, Its like I have a brand new Appliance! Thank you guys so much!

Me
Review №7

Fernando and his team were amazing! Called Friday afternoon for a request to service my dryer - explained what was going on and he had an immediate answer on what needed to be fixed. Super communicative via text, showed up on time Monday afternoon and was in and out within 20 minutes. Great service for a great value!

Bi
Review №8

I shopped around specifically being picky about customer service, responsiveness and other consideration details when I ran across this company. 100% yes. I will refer this company and fernando. He was very attentive and quick about answering all of my questions. Price is very fair! He got it done quick and effectively. He made sure it worked before he took my money. He informed my husband and I on a lot we didnt think to ask about. And he was friendly and professional. I will definitely let all my family, friends and whoever else this may concern know about how great Houston Home Appliance Repair is. Thank you!

Ca
Review №9

Houston Home Appliance Repair is the BEST go-to repair company I’ve ever had to hire. Responsive, knowledgeable, courteous, fast, and very competitive pricing. You can look around more and expend energy, but no need. I’ve called them a couple of times now for different items and never any letdown. I’d call them again anytime and I’ve given this same advice to all my friends and family.

C
Review №10

I manage 8 group homes which equals a lot of appliances, I have been calling Fernando to repair washer dryers stoves etc. for several years now.. He is always punctual, professional and get the jobs done quickly. I highly recommend his service which is nothing less than top notch!!

ur
Review №11

This was my first time using Houston Home Appliance. Exceptional Service. I had a horrible second time experience with my usual appliance company after going through four days of on/off cancellations to be told they could not confirm a tech. I found HHA online called them and they were able to come out the next day. Not only did they fix my 19 year old dryer (drum would not turn needed a belt) Mr. Fernando was on time and completed the work less than 20 minutes. And the charge was very easy on my budget. THANK YOU Mr. Fernando! Give this company a call for your appliance repair needs!

Fr
Review №12

Emailed service request at 1:33pm and received a call with 10 minutes-and technician Fernando was at my home literally with 30 minutes of the call. He totally disassembled my gas dryer in order to clean dust and dog hair that accumulated and caused the fuse to fail. Fernando was professional, courteous, and speedy-he knows appliances. The repair was inexpensive and saved me at least $750 from purchasing a new dryer! I highly recommend Houston Home Appliances!

Jo
Review №13

I called around town looking for someone to come check out and repair our oven at 8:00 am on a Saturday. Called Houston Appliance Repair and Fernando provided the most professional, quickest, nicest, response home repair service we have ever received. Within 30 minutes of my original call, my oven was fixed!! Crazy fast. He had the parts needed in his truck and everything. Thank you Fernando very much! We will definitely only call you guys from now on.

Da
Review №14

We just purchased groceries and noticed that the refrigerator was not cooling After reviewing several DIY videos I searched for a professional. I called a different vendor and left a message. After an hour with no response I went to the next name that popped up. And what great luck! Fernando answered and said he would be here today. He quickly diagnosed the problem (corroded copper coil) and had everything working in short order. Fernando is extremely professional, reliable and reasonable. I highly recommend him.

E
Review №15

Fernando did a great job. Came to diagnose the problem quickly, ordered parts and made the repair promptly. Very responsive if you had any questions

Ka
Review №16

We had a terrible experience with this repair service. The technician said on more than one occasion that he didnt have all day to diagnose the problem. Horrible way to treat a customer because he certainly wasnt there for free. .Wouldnt recommend them.

ch
Review №17

My refrigerator compressor died out on me and I looked around for a good repair person. After finding only one place with a sizeable review base near me I sent an email to Fernando. He was able to arrive the same day on such short notice. He worked very professionaly and was very courteous. His pricing was also very reasonable. Really appreciate the other reviewers on helping me decide on Houston Home Appliance Repair.

Ja
Review №18

Excellent service call them if you ever need them very friendly service & fast

jo
Review №19

Fast and Professional service. Thank you Fernando for my fridge repair.

Ro
Review №20

I am so happy I met Fernando through all of the positive reviews I saw on google. I had 2 separate people come out before him that were trying to jip me out of my money. One guy told me $600 to fix a valve on my stove. Another one told me $200 and asked for a $100 deposit! He held onto my deposit for almost 2 weeks claiming he was waiting on a part. Luckily he returned it after explaining to him my personal issues me just moving here from California. After that, I went google searching to find an honest repair man and took a chance on Fernando...He not only didn’t charge me for an inspection fee he also made sure when he arrived to show me what was honestly wrong with my stove before he did the work. Come to find out the job wasn’t as hard as the other 2 made it out to be. It was a simple fix. He charged me $145 for the job. A win win because I saved money, got my stove fixed, and met an honest repair man! I am lucky to have found him . Thanks Fernando and God bless

Ky
Review №21

Fernando came out on a Sunday to help fix my refrigerator. He was on time, quick, knowledgeable, and I would recommend him to anyone with appliance repair needs.

Da
Review №22

I called Fernando to come out to fix my refrigerator he was literally here in 10 mins. He was very professional and knowledgeable and did great at explaining the issue. He was quick and prices are definitely reasonable. Thanks for excellent service.

Mo
Review №23

Their webpage says they repair dishwashers.... I call and the first thing they tell me is they dont do dishwashers.🤔 I need them to do better and update their website!

Ma
Review №24

No one showed up

Ma
Review №25

I put in a website request on Sunday evening after my freezer started acting up. Fernando emailed me back within a couple hours asking about the make and model. I emailed him back a picture and we setup a time for him to arrive the next day between 11-3. He called about 11:30 and said he was on his way. He arrived, quickly diagnosed the issue, had the part on his truck, charged me a fair price, invoiced me from his phone which allowed me to pay via Google Pay rather than try to dig out the checkbook and the freezer has been running cold ever since. Responsive, professional, no-nonsense. From the time I reached out to the time it was repaired was less than 24 hours. I will definitely call him again.

La
Review №26

Fernando was great and very knowledgeable about the appliances! I appreciated his honesty and advice.

er
Review №27

Scheduled time was from 1100 am to 3pm. At 3pm I get a call from the technician stating that he was going to be 1.5 hrs late, after I told him that was not acceptable he made it to my house by 4pm. The technician tells me that my floors may be scratched and he says I dont have the plastics needed to protect the floor. Again, he services refrigerators all day and not only comes late but unprepared. In order for the refrigerator to be serviced, he had to move it and angle it which he is unable to do so alone, he asked me if it was ok if he called his buddy, I agreed. Forty five minutes later, a second technician shows up and they are able to move the fridge.The technician tells me the refrigerator has a leak and can put freon but does not guarantee me how long it will last; a conversation occurs regarding his recommendations (eventually i will have to replace the refrigerator), I agreed for him to refill the freon as I was desperate and only need to buy some time to figure out what I need to do later. Once the service is complete, he tells me I would normally charge $180 but since I called my other technician it will now be $250Not only did the technician lack professionalism by being one hour late and calling me last minute but also shows up to my house unprepared to move a refrigerator safely. I was taken advantage of and was obviously overcharged. The technician also NEVER informed me in the process that I would be overcharged.I DO NOT recommend these people to anyone. They are free to go in here and say what they want about my review but I am an honest and hardworking person and only stating the facts. It makes me sick to meet people like them who take advantage of people.

Mi
Review №28

They came to my home on very short notice. I have a freezer that was having issues.I previously called Bill Anderson of Bill Anderson Service, an appliance repair man that was referred to. Bill told me it was the computer on the freezer. He did nothing to it in the way of testing compressor, coils, computer or relay...then told me to buy another one after he quoted me more than half of the of cost to replace the computer and that wasnt even the issue of a the freezer. Good thing for me I questioned his judgement since he did not test any part of the freezer to confirm that was the issue.I googled and found Fernando who owns Houston Home Appliance. He tested the compressor, coils and relay. He immediately noticed the relay wasnt kicking on as it is supposed to. The other parts all were tested and working properly. The first guy Bill encouraged me to replace the freezer.I would recommended Houston Home Appliance Repair. They did a good job for me and saved me the cost of a new freezer.

Bi
Review №29

I will not recommend this company because they have very poor customer service. The repair man that came to my house was so rude and was yelling at me. I was so humiliated. I called the customer service center to report. They took my information and never returned my call.

Ma
Review №30

I’m so happy with the service that was provided by Mr.Fernando. He did a complete inspection on my refrigerator for FREE!!Mr. Fernando was very kind and gave us an honest answer as to why our refrigerator wasn’t cooling. He knew exactly what was wrong and what he needed to be fixed right away!I definitely will be recommending him to family and friends!Thank you!

a
Review №31

Fernando was excellent. Service was quick and efficient. He was very knowledgeable and friendly. Fixed my washer in no time! Will recommend to everyone I know.

Ra
Review №32

Fernando did a fantastic job. He was very professional and responsive. He explained the part that was defective, and fixed my refrigerator in no time.Highly recommended

Mi
Review №33

Fernando was superior. I had called my usual repair firm but was told they couldnt service me for three days. Fernando came that afternoon, found the problem immediately and had our refrigerator working in minutes. highly recommend.

Ci
Review №34

This co. Is very honest and does a fantastic job. And is always on time. Shows You step by step what they are doing. I will definitely recommend them to fix any appliance that needs fixing.

De
Review №35

Fernando was great - very professional and friendly. Arrived on time and performed troubleshooting and explained the part that was defective, replaced compressor same day.I recommend him very highly.

My
Review №36

Had the defrost thermostat replaced.My tech returned my call promptly, listened to me explain the situation, explained the problem to me and how it could be corrected.He then quoted a price and scheduled an appointment. The tech arrived on time, completed the repair quickly and kept the price quoted. He was professional, polite, knowledgeable and efficient.

Ro
Review №37

Came promptly and was very knowledgeable about our refrigerator. Fixed the problem quickly and we were very impressed with his work. Would highly recommend Houston Home Appliance.

Ra
Review №38

Fernando was great. I originally called another company that was going to charge double! Fernando came out the next day and told me what was wrong, and let me know only one part needed to be replaced not multiple as the last company was trying to charge me for. Thanks so much for the honesty and good work.

Pa
Review №39

I selected this company after reading online reviews. Fernando responded promptly to schedule a time. He came over, on a holiday no less (my refrigerator crapped out on Labor Day), and quickly diagnosed the problem. He returned the next day with a new compressor. Installed the new part. He even replaced a corroded section of copper coil, which still worked but wouldnt have for much longer. Needless to say, my refrigerator works as good as new. Fernando seems like an honest man. At no time did I feel like he was trying to rip me off. He took the time to do the job right. He didnt charge more for repairing the copper coil. He certainly deserves your business.

Ji
Review №40

Fernando did a good job. Explained the details of why our KitchenAid washer was not filling with water. I recommend him very highly.

Sh
Review №41

Fernando quickly returned my phone call. Once he arrived he explained what he was going to do and the reason for it breaking. He was very friendly and helpful.

Pe
Review №42

I strongly recommend Houston Appliance Repair!! Fernando resolved my problem in a matter of minutes and gave me great advice! If your looking for professional, inexpensive service call Houston Appliance Repair.... they are the Best!!!!

Sa
Review №43

Fernando was amazing! My moms stove stopped working the night before Christmas eve and he came out the next morning on Christmas eve. He arrived almost 2 hours earlier than scheduled and fixed the oven in minutes. He was fast, reliant, and efficient. We will use this company again for any service repair.

De
Review №44

Had a drain pump go out in my washer today. i called and within 2hrs they came out and replaced it. fair pricing with professional and prompt service. i would recommend Houston Appliance Repair to anyone

Be
Review №45

Great Experience fast responsive and good knowledge on the appliance. Fernando was fair and saved the Christmas weekendHighly recommend.Spring Branch area and was here as quickly.

Me
Review №46

I called late on a Saturday afternoon after waiting hours for another repair company when my washing machine suddenly stopped working. Fernando was not only less in his service fee, he was out within about and hour and a half after I called! He determined what the issue was in about 2 minutes, and helped me finish my laundry! He was pleasant and professional & easy to work with...I’ll absolutely recommend him and also call him again in the future!

Jo
Review №47

Called this company for a repair on my Samsung Front Loader Washer. This company (Fernando) did a great job. He was quick to return my calls. No hidden fees. He kept me in the loop and gave me updates as to the progress of the repair. He was very transparent and felt genuinely honest. The total cost was very reasonable, especially with him coming out on a Sunday late afternoon. Fernando called me the next day as a follow up and to inquire about the washer. I thought this was a great added customer service piece to his business. Recommend you calling this company and give them a chance to earn your business.

He
Review №48

They showed up on time. Diagnosed the issue, and, luckily, had the part ready to install. Very fair price for a house call, same-day fix. Great service!

Na
Review №49

We contacted him on a Saturday morning and he was able to come to our apt that same day at the time he stated. We called him to check our kenmore stacked washer/ dryer as It wasn’t heating and he was able to fix it in less than 30 min . Friendly & expertise service . Highly recommend, also affordable.Part & service warranty, & he spoke Spanish !Go to him first before going anywhere else

Ia
Review №50

Called Houston Appliance Repair on a Sunday not expecting anyone to come out until later in the week. Fernando answered that day and came out within an hour and installed our new dishwasher. Fernando was prompt, professional and fair on price. Highly recommend.

Br
Review №51

Fernando was prompt and on time for our scheduled appointment that I made the day of. He was quick, professional and most importantly he charged a reasonable fee to fix my dryers heating element. Thank you so much Fernando for your amazing help!

ma
Review №52

My refrigerator stopped working and they came out the same day and fixed it fast and the charge was very reasonable! I highly recommend Houston appliance repair!

Ch
Review №53

Our refrigerator stopped cooling on a Saturday afternoon and we were about to lose a lot of food. After calling a couple of other places only to be told that we would need to wait until Monday just to make an appointment to have someone come out and diagnose the problem, we called Houston Appliance Repair and luckily one of their guys was nearby and they were here within 30 minutes. Fortunately it was an easy fix and after replacing the compressor relay the fridge was back up and running within another 20 minutes. I was so glad not to have to wait or lose any groceries and not miss any work. We were able to go about our weekend with minimal interruption.

Ka
Review №54

I had a great experience with this company. Best quote to come out and check repairs. The mechanic was able to fix my machine on the spot for a really good price. Will definitely call them again if needed and would recommend to anyone.

Je
Review №55

Thank you Houston Home guys!! Fernando was here within 2 hours and he diagnosed my fridge issue quickly and was fast and professional! Wonderfully priced! Thank you again!

Pe
Review №56

HAR came out in less than one hour! They were very professional and honest. Highly recommend!

ke
Review №57

Very Professional, Prompt and Friendly!! Would definitely recommend his services to anyone. Thank you again for fixing our dryer (about 30 mins or less)

Br
Review №58

Great same day service. Fast, processional, and great pricing. Very reliable.

Le
Review №59

Our fridge stopped working at 4pm. I called HAR; Fernando was here before 6:30 and the fridge was fixed by 7pm. Fair price, unbeatable service.

Ki
Review №60

Fridge was going out, called at 8 am and had Fernando there by noon! SAME DAY SERVICE! Great communication, showed up and within seconds was getting the parts he had on hand to fix it. The ice maker had also gone out too and while he didnt have the hard to find part I needed they mailed it to me free of charge. They also use quality official certified parts that they warranty to give you peace of mind that the work is done right the first time.A++++

Da
Review №61

Same day service and very straightforward. Fernando was honest and only replaced what he needed to on my dryer. He is my go to guy for appliance repairs now.

Ry
Review №62

My washing machine stopped working on a Sunday morning and called Fernando and he arrived at my house 2 hours later. He fixed My washing machine in 35 minutes and he showed me problems and how to prevent future problems. Great customer service and a great guy

D
Review №63

Came out when most places were closed, even though they claimed to be 24/7. They fixed my fridge/freezer promptly. Would call again!

Sa
Review №64

Thank you to Houston Home Appliance Repair for offering great service in a timely manner and awesome pricing! I really recommend giving them a call for any appliance repair!

Ti
Review №65

Fernando is the best, fixed our refrigerator since it wasnt cooling properly. He was able to come out to our home the next morning (since I contacted him pretty late the night before) Great prices, communication and very professional!!!

Ad
Review №66

Couldn’t be happier! I called and he showed up within 30 minutes!! And fixed the same day! They went above and beyond to help me since I was scammed by another appliance repair company. I will be using them in the future. Highly highly recommend!!

T
Review №67

Fernando was great... My washer was fixed in minutes.. Very professional and I definitely recommend his services!!!

Er
Review №68

Owner is hands on . . .honest and fair with pricing....great communication as well.

Ju
Review №69

Great same day service. Would definitely recommend this company.

al
Review №70

Good and Quick Service. Would recommend them.

ma
Review №71

Thank you Fernando for your quick service and great job for fixing my dryer !

C
Review №72

Fernando did a great job . I will definitely use this company again .

Ja
Review №73

My refrigerator/freezer stopped cooling on Thursday night at 7:00 p.m.. I placed a call and had a repairman at my house within an hour. The compressor was dead and I was told he could have everything fixed within a few hours. He installed the new compressor and was gone within 2 hours. This includes travel time to pick up the parts. The following day I received a phone asking if all was working properly. I highly recommend their services as they are reliable and their prices are VERY REASONABLE!

Je
Review №74

Good and quick service, very good pricing well mannered technician came out to my home explained to me the problem I had with my refrigerator and what needed to be replaced and how to avoid it from happening again. Thank you Houston appliance repair my now go to company !

An
Review №75

Awesome service and quick repair. Was able to repair my washer in under a day.

Re
Review №76

Came out late on a Saturday, when the freezer stopped freezing around 5pm. We foundhim because he was one of the only to answer on a Saturday, but Houston Home Appliance Repair is going to be my go-to any day of the week going forward.

Ro
Review №77

Excellent service and on time!! Id highly recommend them

Ad
Review №78

This cant is great they will definitely be my go to company

Br
Review №79

Quick service, estimate on my dryer in only 5 minutes, reasonable price ! Highly recommended!

Br
Review №80

Quick & eager to answer questions.

Ne
Review №81

Great and prompt service! Thanks Fernando!

Jo
Review №82

Thanks for fixing my refrigerator in a hurry

Al
Review №83

Great Customer Service!

Jo
Review №84

HIGHLY RECOMMEND THIS COMPANY Fernando took the time to get our freezer working. Last resort was putting a valve on sealed compressor, it work. Very satisfied with there service. I was not even charged for the extra service nor Freon. THANKS YOU GUYS

jo
Review №85

I recommend it work fast, well done and good price 👍🏽

Re
Review №86

Excellent service, attention and price !!! Definitely highly recommended.

Information
36 Photos
86 Comments
4.9 Rating
  • Address:8379 Sorrel Dr, Houston, TX 77064, United States
  • Site:https://homeappliancerepairhouston.com/
  • Phone:+1 713-574-9799
Categories
  • Appliance repair service
  • Appliance store
  • Microwave oven repair service
  • Small appliance repair service
  • Washer & dryer repair service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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