I needed to rent an oxygen concentrator for a short time. Staff is very friendly and efficient. Even stayed a little late to give me time to get there and rent the machine .Equipment was new and wonderful.I would use them again, and or, recommend to friends.
We couldnt be more Happy with Synergy Healthcare! We were here for the weekend and just needed a chair for a few days. We called and they were very helpful and went out of their way to make sure we got the chair we needed and to our delite the chair was well maintained and in good condition. The staff was very courteous and professional and I cannot stress enough....they went out of their way to help us!!!! I would recommend them for any of your health care needs.
Fantastic service, I gave these guys a call and explained the problems I was having with another DME and Robert said he would get me taken care of by Friday and he showed up with my supplies and showed me properly how to use them. Theyll get my business from here on out.Thanks everyone at Synergy Healthcare for getting me the stuff I need so I can get to getting better.
So, I didnt actually go inside. I was googling medical supply stores in hot springs. There was one I had called befor calling this place and they were rude. The lady was snippy so I hung up.When I got to the Google page for synergy, they had a really cool online messaging portal where I was able to communicate with the staff, an Aaron in particular, who was kind and understanding. They were able to send a man out to my second floor apartment and fit me with a brace for my fractured spine. It really was a huge blessing, as those stairs scare me when im not injured.This man, a certified physical therapist whos card reads Leon.This man was funny, personable, knowledgeable, and respectful of my body and my space, given the fact he had to fit me with a setup befitting a paratrooper with chest straps for support. Really he was truly a professional. I could see inviting this man to a family dinner as an old friend, like super kind.When it came down to the payment, they let me know they would run my insurance, and worst case scenario they would be able to work out a payment plan, which in todays economy is so wonderful. Other stores DO NOT offer the services you receive here. I will never go anywhere else for my medical needs if this is their basic day to day operation. 100/10 starsThey even accepted my insurance!!
Robert Bukowski is amazing. He went above and beyond to help us out and we were so far from home. Thank you so much!!!!!
My wife and I are on vacation and I left my CPAP mask at home in my So Clean. We got online searching for someone that might be able to help. My wife reached out to Robert Bukowski and he went above and beyond to help us.
Great place. My husband had an injury right before our family vacation and although the store was closed. A worker came out to assist us. It was fast and easy.
Synergy has been absolutely perfect for my needs. I so want to thank them for their caring heart and professionalism. I could not ask for more caring, sincere staff.
Great company to work with! Met up last minute (on a Saturday!) with me to get a wheel chair. Due to an unforeseen injury we needed a wheel chair last minute and they accommodated. It was very sweet! Also the price was not bad at all!!PSA!! Side note though I had trouble finding them, bring from out of town but for future visitors they are a green building a little further back then the other buildings. (I called when I could not find them and they gave great instructions and were so sweet about it!)
Aaron Lynchard was very nice and extremely professional. When I needed help with my equipment a few days after getting it he came back without hesitation to show me how to use it again. Thank you very much.
Great company to work with. Excellwnt customer service. Was able to really help me out in a big way.
Robert was very helpful and knowledgeable.He made the change very easy for me. Very personable.
After calling several medical equipment stores trying to rent a scooter or electric wheelchair for a trip to Lake Catherine State Park I called Synergy. I told them what I needed and that I would need to return it on a Sunday. I really didn’t think they would be able to help since I knew they would be closed on Sunday. Amber told me that she would call me back in about 20 min and she would see what they could do. She called back in a few min. and had called the state park to see if we could leave it at the visitors center, which we could. They delivered it to my campsite right when they said they would. They went above and beyond!
Helpful friendly staff good place to go for your medical supply needs.
You guys are a lifesaver you made it possible for me to take my mom on a family reunions that she has been missing for many years
My experience has been amazing. I love this company
The best explanation for using the equipment and genuine concern and patience !!! Thanks so much for taking great care with me!!!!!!!
Great and friendly company to setup your cpap supply. Thoroughly explained everything very well.
Robert created an excellent experience.
Aaron and Robert were so informative, knowledgeable, and helpful. Made my decision and purchase so much easier. Would like to thank this company for the excellent customer service and speedy results!
Locally owned and operated by healthcare professionals. Synergy is the best new medical equipment company in town! Occupational therapists and nurses on staff to ensure all your equipment needs are being met.
Just wanted to share that weve had a great experience with Leon. He was extremely helpful, knowledgeable, informative, and of course professional. We definitely recommend Synergy Healthcare LLC.
We were visiting from Oklahoma and left part of my husband’s CPAP at home. Tom(?) was very helpful in finding us a replacement part.