One of the best ice cream i have eaten! So creamy and tasty. I highly recommend this place.
Very good ice cream. Customer Service is terrible. Old man started screaming on my son thinking that he’ll run away with the ice cream without paying lol. He also said “you can not have a kids ice cream for adults” which does not make sense since I’m paying for what I want and I don’t want to eat much. If there is an owner, he needs to talk to them.
Great ice creams!! Me and my family enjoyed it!! Numerous fudge options to choose from too. Must visit if you are walking on the streets.
Hey.Must visit place 👍, you like chocolates or not it doesn’t matter. I’ve been privilege to experience of the heritage in such lovely town. It was family trip ad we tried many ice creams and fudges. All were amazing in flavor and tests. It was mouth watering and delicious 😋. I tried tried different ice creams allong with coconut, chocolates and caramel with sea salt was amazing. 👌👌👌👌👌Fudge was little sweeter for me as I don’t have extra sweet teeth. But worth trying it specially chocolates-with sea salt.Very friendly customer service and lovely lady recommend to try couple of different flavors as I ask for.Recommendations and suggestions:Limited seating area but who cares while grab your ice creams and walk around the street and experience such picturesque town.
Best Ice cream hands down. You will not be disappointed at all. I Highly recommend this spot if you want your taste buds to be razzled dazzled.
Ice cream was excellent! Service was great! Only problem was someone hit the fire alarm accidentally and we had to listen to that until the Fire Department arrived. Nothing Kilwins could have done to change that though. Great place for a cool treat!
The best dessert in town hands down! The owners are great and the selection is huge!
So good! My wife and I split a waffle cone with cccd and fudge brownie, amazing! The older gentleman behind the counter was so kind! Try it!
Not bad, although$5 for a candy apple 🍎 isa little pricey. It was good though
It was like eating sugar straight out of the bag. Overpriced sugar! We tried several ice cream flavors and toffee, none of it was any good. The workers also don’t use gloves for anything. They use their hands to directly touch the cones. Come on guys do better.
Great place. I wish they had some sugar free options.
Interesting store with various sweets, candies and ice cream flavors. They even make their own icecream waffles in the store. Pretty crowded in the weekends, especially during afternoons, though considering its location its not a big surprise. Definately check it out if you visit the town.
Every single time I come across this place I tell myself I will not go, but I smell outside and it smells so good I just have to! If youre ever near it definitely get some ice cream!
Less than impressed by this whole operation. The family of 7 in front of me wanted to buy the whole chocolate section so I was made to wait for approximately 5 minutes due to their one check out person. I had one cone to pay for. Mamoos around the corner was much better all around for the same price as this CHAIN! I would recommend NOT going here.
They have some awesome peanut butter fudge. And the milk shakes are perfect for a hot day.
Clutch customer service came through for me with the chocolate strawberry definitely the place to hit up in hot springs
Ice cream in a fresh and crunchy cone made right in situ🥰 we all love it! Awesome flavors!
I LOVE KILWINS I EAT THEM EVERY WEEK EVERYTHING IS WONDERFUL
We only had ice cream from here and it was great! Try the Hot Springs mud, you won’t regret it.
Delicious sweet and cool treats. I had the raspberry cooler, yum.
Ice cream is ice cream and thats great.Whats not great is the fact that one scoop of ice cream costs the same as buying a half gallon back home.
Today out of all days. This place is open still. Its 4:50pm. Just made us two milk iceacream shakes and working hard in their. I admire the older lady and gentlemen and even the young cashier here. I put somethings together for my dad to ship it to him. He lives in NY City. He will definitely love the items i got him because i loved it. Well guys come by and have a taste of icecream or a candy apple or chocolate bits like the one in Matilda the movie. This place was so relaxing when sitting infront around this time. Well done im proud to support this local shop.
Fudge was amazing! Service was great! Store was clean, will definitely be coming back when I am in town!
Love fudge! This place is awesome. Everything is divine ❤
This place is amazing and worth every cent. Everything is hand made and the ice cream is always top quality. The staff are always very sweet,polite and cheerful. I Never mind waiting or the price because the product never fails to amaze
Icecream is always good! They have Candy and other neat gift ideas.
If you find yourself any where near historic downtown Hot Springs do yourself a favor and visit Kilwins. They have the absolute best candies ever and you can even watch them as they make some right in the store. And their ice cream is incredible. The owners are some of the nicest people you can ever hope to meet and offer great service.
The ice cream is delicious...!
Ice cream: amazing. Prices: pretty high
Chocolate peanut butter on top... cookies n creme on the bottom... their fudge is outstanding, also. 👍🏻 the nicest folks run this establishment as well... my wife and I have been to Hot Springs twice now, and this is the second time we’ve frequented this place... does not disappoint. Their turtle fudge is also divine (according to the wife)!
It is a must that i come here every time im in Hot Springs. The staff will let you sample until youve caught a brain freeze lol which is a good bad thing because im so indecisive .. But everything in here is crazy good, you cant go wrong. This trip i went with New Orleans Praline Pecan in a waffle cone it was super yummy! Next trip im trying a candy apple!
Nice staff good service. It’s hard to find Superman ice cream but they have it there! One of my favorite flavors. Would recommend this place. While we did not have any of the fudge it looked wonderful. They had quite a few flavor choices of ice cream and fudge.
This truly is a confectionery Shop with wall-to-wall chocolate at every turn. They had everything from chocolate dipped Oreos to delicious ice cream. Their brownie ice cream is to die for! All of the staff was very personable and truly were genuine with every remark. I will give you the example that my son wanted a cookie which they did not have any traditional cookies at the time. Instead of trying to sell me on something else they told me where I could go get a traditional cookie for him down the road. With great people behind the counter willing to separate a dollar from humanity is something to be said for. Great experience great ice cream! I will be back
Guy behind the counter grabbed the candy I ordered without gloves. He then threw the candy loose in a bag with a box of candy pulled off the shelf that had been touched by who knows how many people. Pandemic or not this is not acceptable sanitary standards.
Amazing ice cream shop!
Got a waffle cone, and they didnt put any ice cream in the cone, only a little scoop on top. I also got a kids cone for my son, and he had more ice cream in his cone than I had in mine (which cost more of course).I asked the lady if she they dont normally put any ice cream inside the cone, and she said they dont, and tried it convince me that the cone would break if they did. As if Ive never gotten ice cream from any other place, or scooped ice cream into a waffle cone myself without it breaking.
KILWINS Is A Chocolate Confections Heaven selling HOMEMADE CHOCOLATE DELIGHTS In Hot Springs, AR.Whether your Craving is Fudge. Chocolate Covered Strawberries (DELISH) or Chocolate Covered Cashews, Pecans, or Walnuts KILWINS Has Your Sweets Desires Awaiting You For Pickup. Talk About CHOCODICTION: KILWINS On CENTRAL AVENUE In AMERICAS HISTORIC SPA CITY Is A MUST VISIT.And What A GRrrEAT St. PATRICKS DAY GIFT For A LUCKY LASS TO GIFT HIS DARLIN LASSY.
Packed with people and a bit of a wait, but well worth it!
Definitely not friendly. High prices probably wont be back.
Good but pricey
Delicious delicious and nice customer
No enforcement of mask mandate and BOTH employees wearing masks on their chin. Incredibly irresponsible for food service workers.
While walking on Bathhouse row we decided to stop for a quick treat..... My family & I all picked different flavors and everyones flavor of ice cream was DELICIOUS 😋. The staff was very friendly.
Delicious candy!
Delicious ice cream! It would’ve been better if the gal serving didn’t have a mask so large it kept sliding down to her neck and she had to keep touching the front- bowls for us!
I am an avid Killins enthusiast, making it my priority wherever I may be going, but I was rather disappointed with this location. It was rather dirty, not a whole lot looked to be up to date. The employees appeared rather dismayed at the sight of people in line. One employee asked a man to put his mask on, a good thing, yet the employee making fudge that people will eat, had no mask on whatsoever. Overall, employees dismissive, location was cramped and dirty, and the treats were good.
I purchased an apple and my husband a drink, both were good. The apple was a little expensive at $6.99.
Tasted great. The cutest lady served our icecream. Customer service was great. $4 for a one scoop cake cone was a bit much though. Bought some fudge! It was great!
Ice cream and chocolate here is amazing!!!
Another Kilwans adventure gone right. Im never disappointed with the quality of desserts here. I love their big peanut butter cups, my favorite 😋
Tasty sweets
Best fudge and ice cream in town 😋
I am very disappointed in this place. Everyone really likes it’s deserts, but it’s cleanliness is very bad. I didn’t even need to order anything to know. The worker wasn’t wearing gloves, which is a must in COVID or no COVID, and he was playing in his nose.
Very yummy 😋 ice cream!
Delicious candy apples and Carmel popcorn.
Very good selection...friendly staff ...love the Carmel apples and homemade waffle cones...
Great goodies as always. The people here are SO nice too!
Great little place to cool off. The staff were great and the ice cream was delicious
Fudge is reasonably priced, which is rare from my experience. Delicious!
Lil pricey but always stop in when in town
Best ice cream, caramel apples and specialty chocolates! The owners are such sweet people, really run a great clean shop! Always support them while in Hot Springs!
Phenomenal ice cream
The candy was excellent yet expensive. The line was really long so there wasnt much Social distancing at the beginning of July when restaurants or just opening up again. Worth the wait!
Wasnt run well. Out of stuff. Slow.
Best place to get sweet treats hands down! Everything is delicious! Homemade chocolates, and ice creams, and toffees...its almost overwhelming all the choices. But you must try their home made caramel in whatever form, caramel apples, turtles, fudge! This is where I bring anyone who visits Hot Springs
We bought several truffles that were out of this world!!!💖💖💖
Great candies and ice cream with some unique flavors. It smells so good in there!
Only regret was not getting one of everything! Ice cream was so rich and delicious!
Theyre always on top of every time I visit Spa City I have to stop at Kilwins either get my ice cream or their chocolate-covered Turtles man those things are amazing
Great candy 😁. Good service. Great place for ice cream and drinks. Id give it more than 5 stars if there was more.
Great ice cream spot
Great caramel apples.
Best Icecream in Hot Springs.
Great ice cream with many selections!
Multi scrumptious!
Great place for dessert or just an afternoon snack!! Friendly staff! The best confections you’ll ever enjoy!!
I wasnt impressed with the sweets. They have wonderful selection, but nothing was over the top good that I tried. They do have a wide variety. More of a run of the mills sweets shop (not that common any more). Wouldnt call it gourmet.
Good selection. Friendly employees. Fresh sweets!!
Really good ice cream. They also have other sweets.
Great sweets...long lines
The people that run the place are always there. They are super nice and welcoming. Ice cream and treats are so good! And they make the treats right in front of you.