Left two voicemails, no response. Filled out contact request on website, received email response with a virus-containing email attachment.
Awesome Customer Service! Very Awesome products! I buy all my chemicals from them and they really care for their customers. If your thinking about purchasing a hot tub..I highly recommend Sundance Spas Hawaii.
I have had a Sundance Spa for 20 years. I use it daily and enjoy everything about it. At times when I had problems, Dan was/is always helpful and persistent about finding a solution.Thanks for a great product and outstanding service
Outstanding service, always follows up and fair pricing
Just buy online, customer service is bad.
Easily some of the best service of any kind that I have encountered on Oahu. Dan knows his stuff and is as pro as they come, on time, pleasant, all around good guy. Can not recommend Dan and Sundance Spas enough.
Sadly, its easy to buy a hot tub from the store but when its time for fixing it, the one guy that does it is too busy and in my case sent another guy to fix my tub. The other guy was very unprofessional, show up at my house, had no idea what to do or how to fix it, was going to order a piece but had to go back to the store to do this instead of calling to find out if they had it. He was then suppose to order the part, never got back to me and when I text him back, had no idea who I was. Very disappointed in after sale service. Nobody else ever called to ask me if I was satisfied, very poor business sense
Over charge there customers there never open on time. Bad service and they dont deliver well