Amazing customer service and really beautiful products! I had to pick-up an order and was getting stressed out because I couldn’t find the location, but they were so helpful (even if I may have given them a hard time at first with my stress haha). So kind and can’t thank them enough!
On behalf of my sister Lorrine and I, aloha pumehana for the beautiful and fragrant pikake / ti-maile lei packed ever so carefully that we draped around our mothers portrait during her virtual Celebration of Life. When we opened the box at my home in Ohio, and smelled the fragrance of the pikake and saw the fullness of the ti-maile, our eyes filled with tears and our hearts filled with gladness that you were able to fulfill our order, especially for the pikake. My sis added the yarn ilima for the perfect arrangement. From our hearts to yours, mahalo. P.S. - we will recommend Hawaii Flower Lei to all! 09/12/2020
I ordered leis for my sons high school graduation and I couldnt have been more pleased with Hawaii Flower Lei. I was worried about how fresh the flowers would be given that its 90+ degree where I live and the leis would be traveling many miles to get to me.I had no reason to worry. The leis arrived within two days from the time I placed the order, they were fresh and beautiful, clearly packaged with care, and included easy-to-follow instructions on how to keep them fresh until graduation day.Bottom line is that the leis were fresh, gorgeous and made 10 students and faculty members very happy (I ordered the 10 pack). Shipping was reasonable and much cheaper than a flight to Oahu!) I highly recommend Hawaii Flower Lei and would order from them again without hesitation. Mahalo!!
Awful customer service. They don’t answer the phone, just let you leave a voicemail. I have left multiple voicemails with no response. They didn’t have my item, which I understand is out of their control sometimes, however, I have not been able to get a hold of anyone to tell me whether I will have all the flowers ordered for my wedding in two days or not. They did end up sending some of my order a day late, but with a 1/3 of the flowers I ordered with again no communication on whether I will be getting the other flowers or not, or any offer of a refund. I will not be using this company again.
The staff were very friendly and responsive to our recent lei order. We initially paid for Saturday delivery and at their recommendation we elected to have the leis delivered on Friday because Fed Ex isnt being reliable for Saturday delivery. Thank you Hawaii Flower Lei for ensuring our order was delivered fresh and on time for graduation. Unfortunately we were disappointed with the fancy leis, maile ti leaf and haku we received. We ordered the lei trio and on the website it said a Christina lei would be included. This is a specific lei we wanted for our daughter and unfortunately it was substituted with another fancy lei. I realize this is my fault because I didnt provide a week notice and the customer service agent warned they would substitute leis as needed. As the Christina was still showing available on the website I didnt think it would be missing - totally my fault for not verifying. The maile ti leaf wasnt full like the website pictures and the haku was plain and didnt match or look like the beautiful haku on the website. This is a mixed review, but if you arent concerned about specific styles and colors, this place will deliver fresh and beautiful leis timely.
I just wanted to recommend Hawaii Flower Lei for their excellent service. Their lei arrived at the correct destination at the right time, the products were exactly what I ordered, fresh and lovely. I highly recommend them to anyone who wants to give genuine Hawaiian lei to their loved ones.
The Lei may represent love and celebration, but Hawaii Flower Lei represents a professional, pleasurable staff and a product unsurpassed. I had a large order shipped to the East Coast, and every exquisite garland was fresh, fragrant and flawless. Mahalo Jesse, Emily and the entire Team!
Hawaii flower lei is the most highly recommended flower lei company Ive ever ordered from! The presentation is superb and you will not be disappointed with the best quality of flowers Hawaii has to offer! I love ordering from this company and have told all of my friends and family about the Aloha we receive from this company!! Thank you hawaiiflowerlei for making my wedding and my daughters graduation a memory that will last a lifetime!!Many thanks and Aloha!!🤙🌺Natalie
Quick and easy ordering on their website! I often order lei’s For friends and family on the mainland and outer islands for special occasions. Hawaii flower lei delivers amazing lei’s that are on time and sure to brighten anyone’s day. There are lots of different options on the website, which is nice to mix it up. I highly recommend Hawaii flower lei for all your lei gift giving needs.
Absolutely the best!!! I moved from Hawaii to Kittery, Maine. Yes I know..... totally different culture, food, and people. I am so homesick for Hawaii. But i thought of home and ordered leis for my daughters high school graduation. They reached out and contacted me to go over shipping addresses etc.. Thank you Jesse.The leis were delivered on time. They were wrapped and put on ice so beautifully that all the flowers were intact and intrically placed. I absolutely will be referring all these folks up here to your company. Its all in the details and I truly appreciate and thank you for taking the time to make my daughters day special. Mahalo
Valentines Day order delivered to restaurant on mainland in time for dinner with friends. Impressive service with outstanding product.
Ordered wedding lei for a Mainland event with rather short notice. Arrived on time and intact. The lei, hair pieces, and bouquets were absolutely beautiful and made the event so special. Will definitely order from them again.
I can’t say enough about this company and their flowers and their sales representative in particular:Jesse he was awesome he went above and beyond he took care of any issues any problems and he did it all with a wonderful attitude made me smile made me laugh, asset to their company and the world very nice guy all-around and the flowers are wonderful, I ordered them three times for college graduates beautiful beautiful flowers.
I love Hawaii Flower Lei. They have excellent customer service and an amazing selection of authentic Hawaiian leis. They made a special wedding bouquet and leis for our wedding last year in San Diego. They were beautiful and fresh when they arrived. They are just fabulous!
Ordered the white orchid Haku lei and the Mailei tea leaf & white orchid lei for my wedding. We paid for the overnight shipping so it left Hawaii on Friday and was at my house in Pensacola Florida by 8 AM Saturday morning! They were in perfect condition not wilted at all and today is Wednesday and they’re only just now starting to brown. We could not be happier and would definitely recommend them and order from them again! 50 stars!!!!!!!
We ordered loose orchids and leis for a wedding reception in Kansas, following a summer wedding on Maui. The flowers arrived in perfect condition, carefully packaged and on time. We are very pleased!
Beautiful graduation lei pack! Packaged securely and the lei was gorgeous.No fault of HFL, but package arrived 1 day late due to Fed Ex airport delay in Tennessee. Unfortunately, neither company at fault but still late delivery. HFL was very prompt, pleasant and professional in refunding the shipping cost. Even though my shipping experience was rare, I will plan for delivery 2 days ahead of needed date in the future.A pleasure working with HFL and highly recommend. Two thumbs up.
Quick in and out purchase.