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Used Surfboards Hawaii
762A Queen St, Honolulu, HI 96813, United States
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Used Surfboards Hawaii
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Fo
Review №1

Excellent service. The guys were super helpful working with a budget. They steered me away from more expensive boards to make sure I got a board that suited my needs. Highly recommend visiting them.

Ye
Review №2

Awesome place for used surfboards and new ones as well. Huge variety of different sizes and needs. Board accessories and wax are really good. Beginners or pros - must check it out !!

SH
Review №3

Great selection and friendly staff. Got me set up and out the door with a good deal on a couple of new boards! Highly Recommend

Ma
Review №4

This place is amazing! Alex was so much help. My husband got a great deal on a used surfboard. Alex boxed it up so we could take it with us on the plane back to CA and helped us get it to fit in our tiny rental car. I recommend this shop if your looking for a good deal and friendly people.

St
Review №5

Botchy repairs. I had taken a couple boards here to get some dings and cracks repaired. The first one had its ding repaired but when I went to pick it up, another new dent had somehow appeared. The owner was cool and offered to repair that free of charge but that dent happened after I had dropped the board off. Eh, mistakes happen. When I took my second board in for a repair on the rail it was very unprofessional. It was my main board to ride and had one pressure dent from my back foot. When I go to pick it up I notice theres another unfamilliar pressure dent beside the one I had embedded. I dont know who he outsources to but its like a game of Russian roulette. I would not recommend board repair services but its not a bad place to buy used boards. Plenty of options for versatile surfing styles.

St
Review №6

The owner was great super knowledgeable and patient. I am a first time ocean surfer and he took the time to get the right board for me and my kids highly recommend.

Ca
Review №7

Great selection, friendly and expedient staff + owner (Alex). Just needed a decent board for a week and they had plenty of options all at good prices.

Ma
Review №8

Really cool people here. Theyre really trying to help you, as their first priority, not sell you something. The prices and the consignment system is also super dope. Highly recommend.

Na
Review №9

Went there to get fins and and leash for a board we recently bought there. I didnt bring the board and needed fins and a leash. The staff were super nice and helpful. Even went out of there way to explain stuff and ensure we got all we needed. Our daughter wants to try out surfing. Definitely going back there for more surf related stuff. Go check them out. Thank you.

Ma
Review №10

Large selection of boards. The staff is very helpful and friendly. Will definitely buy more boards from them.

Ot
Review №11

Had an amazing time! We came here for our honeymoon when they had their old location and the owner took real good care of us. They ship to the mainland too! This time we bought a nice paddle board to keep here on the islands. Always nice to see their friendly, surfing loving mascot Kaiser, too!

Su
Review №12

Super knowledgeable! Great prices!

Ka
Review №13

Great selection of boards. Ranging in quality and price. The people there are super helpful and really the Aloha spirit. Most boards come with fins, and they give you free wax with your purchase of a board which is nice.They have a dog that roams around in the store. Super nice and friendly. I just have sensitive allergies, so I kinda couldnt linger around as long as I wanted to as a result. While some would like this type of home environment. Wasnt super convenient for me. Hence the 4 stars instead of 5.

Br
Review №14

Great shop with a massive selection. the Owner was cool and super helpful in selecting a board that was right for me and my level of surfing. Im only on the island for a few months and so being able to buy a board and then have the shop sell it for me (for a reasonably small fee) when I leave is totally awesome.

Ch
Review №15

This place is a surfers or aspiring Surfers Paradise. The customer service was amazing. Education was willingly given to educate our purchase. Everything has great prices with a great selection, no matter what you are looking for. I would suggest this to anybody that wants to Surf, thinking about surfing, or just want some wall art. I will be showing again.

Ja
Review №16

Best store in Honolulu. They helped me buying a used beginner surfboard and repairing another one and selling it! They are fast and effective. The communication was super good!

Am
Review №17

I had a great experience here, Im not a surfer but I came in looking for a quality used paddle board. Everyone in the shop was knowledgeable and they had a great selection, they helped me pick one out, even loaded it into my car for me. I did inquire about surfboards to learn on and they had some suggestions without being pushy. Will be returning and recommending to others.

Oh
Review №18

Great place to get awesome deals! I have been to most of the surf shops on Oahu and Used Surfboards Hawaii beats them all. Alex, the owner is super helpful and down to earth. It doesnt matter if he is dealing with a beginner or a pro surfer. He devotes the same amount of attention and respect to everyone. I will always come to his shop for my surfing needs! Keep crushing it Alex :)

Jo
Review №19

Large selection, friendly, and good advice

Sa
Review №20

Excellent board selection! Easy to browse through their extensive selection of used and new boards.

Ky
Review №21

Great shop! Friendly and helpful staff. No one is pushy and they have a large selection of boards

Se
Review №22

Best selection and service on da island!Rob Machado told me I need an 8 foot gun for my home break and they had my dream Rawson board for the right price! Thx Utah family! Fins and leash prices cant be beat not even by online scalpers! Best brick and morter family owned business around!

Mi
Review №23

Very ethical, friendly, and informative!

An
Review №24

Awesome shop. Great customer service, lots of boards and great prices. After looking around and letting Alex know what I was looking for, he made some recommendations. I ended up with a 7 Torq Chancho. Best recommendation ever. I love this board and couldnt be happier with the purchase. Its exactly what I was looking for and everything about it is perfect for me and the type of waves Im surfing. Used Surfboards Hawaii is going to be my go to surf shop. Everyone there is super friendly and its fun to shop there.

Je
Review №25

Braddah Alex was awesome. Helped me buy a new board. I recently moved from BI to O’ahu and needed a new board for town and country. Appreciate local businesses and highly recommend you shop them 😊😊😊

Ti
Review №26

Great service! Didnt even purchase anything yet but the service and information given by owner is second to none. Tons of boards there to fit anyones needs.

An
Review №27

Awesome place and quick and easy service. Parking right in front of the store. If youre a beginner, they will help you with everything, including placing the board into your car. Ask for tips on where to surf.

Ro
Review №28

My son and I went into the shop yesterday to buy a board. Alex was super helpful and patient and helped us get what we need to hit the Northshore this week.Could not recommend this shop highly enough. Heaps of boards at varying price ranges to suit everyoneWill definitely be back next time we are in Hawaii

La
Review №29

Friendly staff not to mention a LOT of boards.

S.
Review №30

Very good board selection and great staff. We sent our boards from Oahu to JFK and Alex’s support was outstanding. The boards arrived safe and sound and packaged as if these were his boards and not mine. He really cares. One of the best spots I have visited to get a good board and advice.

Ho
Review №31

Great place to find that perfect used board within your budget.

th
Review №32

The owner is always there, hes super knowledgeable, and respectful. Told him what I wanted and he didnt try to sway me, he just told me the pros n cones of the size I was going for at my level of skill. He had EXACTLY the board I wanted.

Mi
Review №33

Excellent service and great selection of boards. Staff and owner are friendly and knowledgeable

St
Review №34

Alex handles each transaction with care and attention. He has a wide selection of boards. Excellent customer service.

Mi
Review №35

I dropped my surfboard off here to have a ding repaired after visiting Oahu. They repaired the ding and shipped it back to Florida for me. The repair was excellent, the board was shipped very quickly, and best of all it arrived in Florida professionally packaged and completely undamaged. The owner and the other employees that I talked to on the phone were all very friendly and efficient. Great service!

Jo
Review №36

I’ve bought and sold multiple boards here. The customer service is out of this world. No matter how busy the shop is they take time to make sure you find the exact board that’s right for you. Twice I’ve told Alex exactly what I’m looking for, he disappears into the back, and comes back with the perfect board exactly as I described. Zero pressure sales environment and overall a great experience. I would recommend it to anyone.

Ma
Review №37

Alex! Awsome kine dude 👌 Great customer Service 👍 Excellent quality Craftsmanship and just an all around pleasant experience every time Im there! 🤙 Mahalo my braddah!

Je
Review №38

This place is fantastic!! the selection is huge and the quality is superb. I have bought several boards from here and never been disappointed. The owner, Alex, is very helpful. This is always the first place I go when I am looking to get a new board.

Sp
Review №39

Extremely great service, Alex and his crew are very attentive and helpful with both finding boards to buy and selling on consignment. Truly a gem of a place to buy surfboards. The old address is still being used by google for some reason, the new location is around the corner to the right from where google takes you and actually has some parking. Made the mistake of going to the old address to sell a board and found a totally different surf shop that wouldnt tell us where these guys went. The service has always been the best here and I cannot recommend it enough!

Ni
Review №40

The owner is very friendly and very helpful. They have a great board selection too. Awesome place. Highly recommended.

Ma
Review №41

You owe it to your own wallet and the environment to come here before buying a new board! The owner was super helpful, pulling out around 15 boards just based on length/width/volume that I mentioned I was looking for. Almost all the boards were right around what I was looking for, for better prices than I could find searching craigslist for 2 months. Before buying ANY board, check here first. You just might save a couple hundred and get a better board.

Ri
Review №42

Although Ive never surfed (and probably never will), I sometimes need surfboards for props or signage. Not only does he have a huge selection, but he has a back room with boards down to $50 that are still very useable. Super nice guy and I wish my dog could do as many tricks as his can!

Co
Review №43

I consigned my board here in December of 2015 when I had to move off of the island. I never got the check once the board sold, then called Alex and asked for an update. He said he had sent it to the wrong address and would resend it. The check never arrived. Ive since emailed and called Alex multiple times and he has stopped answering my messages...He effectively stole my surfboard.I would not recommend using this business. This is simply predatory behavior on behalf of the company, since Alex knew I was leaving the islands and that I would have little recourse if he simply sold my board and pocketed the money.***EDIT: (July 8th, 2017)I received an email from Alex only after posting my initial Google review. He inaccurately responded to my initial Google review and stated that I said things via email that I did not. More disappointingly, he implied that if I did not remove my negative Google review he would not pay me. At this point I do not expect to get paid, but will gladly update/revise this review if my situation changes. I am simply trying to save those moving off the island the same hassle that Ive faced with this company, and feel that public consumer feedback is an important part of capitalism. I replied to Alexs angry email regarding my Google review and have not heard from him since (its now been over a week).

Al
Review №44

Ive bought and sold multiple boards and surf fins here. Love his new hanging inventory and organization. MUCH easier to look at hundreds of boards.As much as I love a new board, its great to recycle and reuse boards, they can be toxic to the environment.

Ma
Review №45

Repairs with color matching were amazing and well priced. Very friendly and accommodating. I would recommend this shop for anyone looking to purchase or repair a board. Stop by!

Da
Review №46

Awesome shop. Dropped my board off when we had to leave island, staff was friendly and check came quickly. Would definitely go here again and recommend to anyone looking for a reliable spot to sell their gear.

Em
Review №47

I was looking through craigslist for a surfboard and had plans to stop at 5 different peoples houses to look at boards. I stumbled upon this shop and was greeted with an enthusiastic Hello and amazing service. I told Alex what type of board I was looking for, where I usually surf and my price range and he was able to pick out several options for me in minutes. It saved me a full day of driving around to look at boards and I was VERY happy with the board he recommended. Im selling that board through him when I move back to the mainland and I know Ill get a fair price for it.Thanks so much Alex!

ch
Review №48

The board selection and staff at Used Surfboards Hawaii make this the best place to grab a board. I was able to easily resell the board and Alex and his staff made the process easy. Highly recommend using USH!

Da
Review №49

Alex(the owner) is very knowledgeable, professional, trustworthy and will go above and beyond for his customers!I have sold countless things on eBay and craigslist for over two decades. I know the process of selling used items and the reassurance needed when you leave something of value with someone you dont know.I was 100% confident in leaving Hawaii and leaving a few boards with Alex to sell for me. Just a few weeks after leaving the island I received my check in the mail for the boards he sold for me. It is very apparent Alex values his customers and cares about the reputation of his business.I recommend Alex and his services!

Ch
Review №50

Friendly and knowledgeable staff.

Ka
Review №51

The owner is amazing! Helped me find the perfect board. Highly recommend for anybody!

Nu
Review №52

Guys where so friendly, that we felt at home. Huge room full of boards. Check them out. Aloha from Portugal

TJ
Review №53

A+ customer serviceA+ knowledgeableA + selectionAlex stayed beyond closing to help us make the right board purchase, set up a car-rack and teach my daughter how to take care of her board. We walked in just to get an idea for the right size, etc. for my daughters first board and not expecting to make a purchase. There was no pressure... he just wanted to make sure we were armed with the right information whether we bought from him or not. He juggled six customers 30 minutes before closing. Thank you also to Hailey for all of her help.

Kr
Review №54

This place & the service was over the top; Very kind and patient with this 69-year-old lady is very stressed however wonderful surfboards wonderful service highly recommend it for buying a surfboard running the support etc. talk to Sam big blue eyes blonde hair wonderful Mahalo

Sa
Review №55

First review on anything... Bought my son a board the other day, right at closing. The owner took the time to go through each board making sure we walked away stoked. He kept it open and the selection was as good as it gets for used. Definatly a return customer and the hospitality was on point. Respect!!

Er
Review №56

Alex, the owner is extremely helpful. Im a newbie and these guys went out of their way to help. Texted them pics of boards I was buying of CL to see if it would be a good fit for me and they were quick to point out the pros/cons. Cant recommend them enough

Le
Review №57

Cool place in kakaako brought a few board from here.

Xa
Review №58

Used surfboards Hawaii helped me really good. Nice people there and do there work really good. You can ask them everything and you get really good service back from them. I’ll really recommended this surfshop to everyone. Mahalo:) for the great services and nice experiences, especially Alex(the owner) in particular.

Be
Review №59

These guys are great. They always take care of us when we come in. I like having several used boards when I go kitesurfing. They always have a big selection of very low priced boards to choose from.

Ja
Review №60

I pop in occasionally, and they have some unique surfboards all shape and sizes. Some of them have great pricing. I go only occasionally because I walk out with a surfboard .

al
Review №61

I give my highest recommendation! Owner, Alex, helped me find a country board tapered to me. He was super patient while I incoherently explained what I wanted. I walked a way with a great deal and exactly what I was looking for.Steer clear of new competitors around the corner, similar concept but less selection, higher prices and uncomfortable salesmanship.

MA
Review №62

Arrived from Gold Coast Australia with my own board, but was looking for a board for my 14 yr old daughter as difficult to hire something that small on North Shore. The guys answered my email immediately and when we went in, there was a great selection. Found a perfect 54, with a lot of volume for small waves. Shes lovin it up at Haliewa. Heading to Kauai on Sunday for a week to Hanalei. Thanks guys, thoroughly recommend these guys, great service. Steve, Snapper Rocks Gold Coast.

Ph
Review №63

I bought 3 Surfboards here today! Very friendly service and the selections of boards is amazing... Also he gave me an amazing price, and the boards there are very afordable!Will take these boards back home!:)

O-
Review №64

Dis place get da kine best board for cheap

Mi
Review №65

I’ve bought a few boards from Used Surfboards Hawaii. Always had good experiences. I recommend this shop to many friends over the years. However, the last time my friend from from Europe wanted to ship a board from Hawaii to Europe and the owner said no problem... So she bought the board, surfed it once, then we go to ship it and the cost to ship was $120 more than the owner originally quoted, he didn’t ship it out for over 5 weeks after we dropped it off, and then the guy would not return any of our calls when we tried to check on the status... no follow up. No tracking number. Just straight up bad business etiquette. Rude. I’m done recommending you guys and will buy my boards elseware. Go back to the mainland or try adding some aloha to your company culture.

As
Review №66

If you want to sell your board, call ahead and describe it, instead of just hauling it there. Apparently the guy did not like the dings on my board and said he could not store it pending sale because the storage space was not big enough. So if your board is anything less than mint condition, call ahead.On the buy side, whatever their website search says their stock includes, is what they have.

Ja
Review №67

Love this place. I always get some very good boards for a fair price. Much mahalo for the great job

E
Review №68

Great place for beginners to pick up their first board. The owner was super patient and helpful. Ended up picking up a board for me and my son.

Re
Review №69

This place rocks!!!! Got a nice board for a nice price!! And the owner Alex is the best

Ja
Review №70

Alex is very nice and knowledgable. We talked about my skill level and what I usually surf, and he had several boards that would be a good fit for me. Bought one and 30 mins later I was out catching waves. Cant beat that!

Br
Review №71

Great deals, easy to buy and sell. Knowledgeable and fair staff.

Jo
Review №72

0 stars. I contacted Alex the owner, a six weeks ago about selling a surfboard. He said he was interested and that he would also post it on craigslist, he then told me to come down to the shop so he could take pictures of it. I told him that I wanted to talk to him personally about the board because it is an expensive collector board with some history. So we set up a time to meet the following day. Came in the next day, he was not there, very disappointed. So I let his employee take pictures of the board and I left a print out of info on the board to give to Alex, he told me it should be posted in a few days. After about ten days I searched his site, all the categories and craigslist, I did not see it. I called Alex he told me he was busy and would call me right back, but didnt. I continued to search the site up until the time of this review and did not see it. Over the coarse of about six weeks, about six or seven times I called him and said I dont see the ad, he told me the same thing that he would check the site and call me right back, but didnt. After this review came out he sent me a link for the post. He didnt use the info I left for him about the board, the spelling of the shaper was wrong, the price he listed was half of what it was supposed to be.n

S.
Review №73

I really appreciate these guys. Thanks for everything, I couldnt be happier :)

Al
Review №74

Legit guys, very knowledgeable about surfboards, and they even help me load the board to the car.

Da
Review №75

They have a cool program here for surf boards.

CO
Review №76

I thoroughly enjoyed working with Alex and USH to source two boards for an upcoming trip to Mexico. Alex is extremely friendly, professional and knowledgeable. He took the time to really get to know me, my size, weight, experience, abilities and the type of conditions I was looking to surf. He went to great lengths to pair me with the right board (even sourcing a board that was not in his immediate stock), instead of just looking to make a quick sale. He then packaged and shipped the boards out to me at a very reasonable fee. What I like best is that through USH, Alex is promoting sustainable and environmentally responsible business practices by giving good quality used surfboards, that likely would otherwise end up in a landfill, an extended lease on life. I essentially got two awesome custom-boards at a fraction of the price I would have paid had I gone retail or shaper-direct. Plus his invaluable guidance and insight from years of surfing experience – for FREE. Going forward, I won’t buy another surfboard without talking to Alex Utal first.

de
Review №77

Alex is the man! He has so many boards to choose from and provides top notch service.

Mi
Review №78

Excellent place to go for a used quiver...great prices too. They even ship it home for you when you are done using it.

Va
Review №79

So many great choices.

J
Review №80

Great selection of used boards.

Va
Review №81

Best surf shop in Honolulu 👍

Je
Review №82

Excellent service.

P
Review №83

Good service.

Tr
Review №84

Awesome

Ma
Review №85

Love it!

Ja
Review №86

Very friendly service. Got me the board I need in no time! Very knowledgeable and helpful staff.

Fr
Review №87

Great nice shop with lots of choice. Very friendly staff. They also offer excellent options for reselling used boards with a small percentage of commission.

岩橋
Review №88

I bought a used surfboard. Many types are considerably cheaper than other shops. If you want to see a cheap board, it will guide you to the back warehouse. The owner is very kind and nice! I recommend it.

Jl
Review №89

Excellent service, very helpful owner, lots of choice !! Good job for the nice shop!

Information
100 Photos
89 Comments
4.7 Rating
  • Address:762A Queen St, Honolulu, HI 96813, United States
  • Site:http://usedsurfboardshawaii.com/
  • Phone:+1 808-591-9995
Categories
  • Consignment shop
  • Surf shop
  • Repair service
  • Shipping service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–3PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
  • Onsite services:Yes
  • Online classes:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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