While the layout of store and its agents speak immaculate volumes, it was extremely disappointing for my husband and myself to shop around the store for over an hour only to repeatedly hear we dont have your size when inquiring about multiple pairs of shoes. At this point, this was becoming normal to hear while attempting to shop at the designer stores in Waikiki. With my husband wearing a US size 11 in men and me wearing a US size 9 in women, our sizes should not be so hard to come across. However, we were told by multiple stores in Waikiki that the island caters to the Asian population who tend to be smaller than African Americans. One particular store (Armani Exchange) went as far as saying my race didnt start to make a heavy prescence as tourist until after the pandemic restrictions lifted. While they didnt mean to be offensive, it was definitely offensive. Moncler was the only store that was able to order my shoe and get it to me before leaving the island. By no means should this review reprimand anyone but the owners and brokers who felt it would not be discriminatory to think races outside of Asian shouldnt be considered. Waikikis designer stores are definitely body shaming, and what makes matters worse is that I am 511 under 200 lbs. and my spouse is 60 under 200 lbs. We are not above or below average built individuals so why was it that NO STORES had normal sizes in stock?? Oh, Armani states a 31 is considered XL, which flabbergasted me!!!! My 97lb teenager wears a 31. #discriminatory and stereotypical mindset.... Oh, please exclude Gucci, as we were able to make multiple purchases on multiple days.

50% off sale 💰

Update 6 February 20181 December 2019

Its kind of low key, not luxury feeling.

Really horrible customer service from the manager ( tall brunette male) he patronized me like no one else. Wont buy from that store ever again.

Very well-equipped store with friendly and knowledgeable staff.

Best deal in every nye discount 40-70% every year

Extremely dissapointing. Zero customer service. Staff almost seemed annoyed to help us. The African American gentleman downstairs was professional and polite, but the rest of the team seemed unhappy we were in there. Really frustrating as yesterday we bought $800 worth of stuff in Armani Exchange, Waikele and wanted to top it up with the different range in Waikiki, but not with that kind of service. Shockingly bad.

Nice place didnt buy anything but it was a nice place

Ontonio was very very helpfulHe’s got good styling senseHe helped me buy my husbands birthday giftAdam was very nice too being new he still tried to help me alotGreat collection awesome service by all

Awesome service! Thank you

I love Armani what can i say.

Great Manager Marvellous Staff.

Very wonderful service!

Good stuff

Wonderfoul

Friendly staff

Expensive

I liked the price more than domesticThe design wasnt our style.Things were good

I buy this shop every year (^-^) /Up to the second floor, it is quite large, so it is good to have an assortment.

I will buy a lot!The staff are friendlyCall me out at the best timingCozy

Its one of my favourite storesThe suitcase to go was almost empty and I bought what I wore during my stay hereI think it has recently become expensiveAlso, since it landed in Japan, it became less attractive

I bought a Shirt that is not in Japan!

When I go to Hawaii, I definitely go!Places are easy to understand.60% off was attractive! !

It is cheap and popular among Armani brands!

For some reason, Armani Exchange is always selling when I go.

I do not understand well because it is a child.

It is shopping at sale every year. 60% off is big!

I will definitely stay in Hawaii.