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Daltile Sales Service Center
1200 N Nimitz Hwy, Honolulu, HI 96817, United States
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Daltile Sales Service Center
Comments
Ro
Review №1

Very helpful and courteous staff. Thanks!

Ch
Review №2

If youre looking for full slabs of granite countertops than they have a good selection for you, decent prices and decent selection. Dont go here if you want to buy tile or do any work yourself they wont sell you anything. Just FYI. Send a contractor to pick up anything you need. If you have a contractor and you need to pick out tile for your job than they may have what you need so check them out.

da
Review №3

Excellent customer service.

Hu
Review №4

Last month I posted how poor the service was and the entire experience. I’m not a contractor or even a DYI person, so therefore I rely on professionals to assist and help those that want to upgrade their home.They contacted me twice to follow up with my previous post and refunded the missing gallon of thin-set. Although they did not mention the issue of the ripped bag of grout and powder spilled in my trunk, I appreciate managements effort to correct this.Our tile beautiful and their quality of products are nothing short of great. I guess DalTile is for the experienced contractor and for those like myself that had to Google everything the contractor needs due to not knowing anything technical, we shouldn’t be visiting specialty stores like this. Home Depot sells DalTile products and will get my remaining products from them at a premium as I can appreciate Home Depot’s level of service. I don’t feel I’m inconveniencing anyone there and they will take the extra time.MahaloHK

BR
Review №5

Great professional friendly staff.

Da
Review №6

Vanessa, the sales lady walked us through looking at the stone countertop options. She was patient, informative, and a delight to work with.

Ri
Review №7

Great customer service for my complete remodel by a novice tile guy. Carla worked with me to help tile 2x bathrooms and a kitchen. Great work, very happy! Would definitely recommend.

Na
Review №8

If you are looking for help with tile, this is a great place to go. Very knowledgeable people. Be aware that if it is not in stock, you will have to order the materials. Their back stockroom also has sales price items, but they are in limited supply.

Da
Review №9

We got acknowledged but no follow up. There are no prices visible. The tiles ranged from plain to very artsy which was good.

Ur
Review №10

We received prompt help and many practical tips from the very professional sales staff. It was a pleasant and stressless experience, especially since Carla was so helpful and knowledgeable. The staff also promptly answer the phone and fill in for each other. Daltile deserves 5 stars for their well trained employees.

Ga
Review №11

After going there, I ran into good luck, or maybe everyone that visits this professional floors store has that ultimate feeling as my experience with a very personable female, and I am kinda sure her name was Valerie. Well when leaving, I didnt need to go anywhere else....GREAT!

Gr
Review №12

Dal is great, kinda higher priced but they have high end finishes so you get what you pay for which is quality

Sa
Review №13

Always helpful. Had to return some waterproofing, forgot my receipt and they went out of their way to help me

Mi
Review №14

Great service even though I only ordered 1 box of tiles...

JO
Review №15

The place was very organized and clean. I was asked if I needed help just let them know and someone would be right with me.

Be
Review №16

Helpfull and friendly! So far all good

Mi
Review №17

Always ready to service the client and season community.

Mi
Review №18

Terrible phone system. Trying to follow up on a visit where someone was supposed to get back to me and didnt. After endless chain of names and numbers, finally dumped to voice mail. Pretty discouraging customer experience.

An
Review №19

Correct hours for this location:Contractor Desk / Warehouse / Slab Yard: M-F 7am-4pmShowroom: M-F 8am-5pmClosed: Sat & Sun

Il
Review №20

Best service with free monsters

Ga
Review №21

Good service and knowledgable workers

Ja
Review №22

Great customer service and free donuts

Ja
Review №23

Helped me today with sore leg and all.

We
Review №24

Organized and pretty showroom

Ma
Review №25

Great service

CH
Review №26

This was the site of Hawaiis worse mass shooting when this site was the Xerox Bldg.

Re
Review №27

Super

Ni
Review №28

👍👍👍👍👍

Information
39 Photos
28 Comments
4.4 Rating
  • Address:1200 N Nimitz Hwy, Honolulu, HI 96817, United States
  • Site:https://locations.daltile.com/hi/honolulu/128
  • Phone:+1 808-523-3660
Categories
  • Tile store
  • Building materials store
  • Flooring contractor
  • Flooring store
  • General contractor
  • Tile contractor
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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