I called American tire company for a quote on a couple tires. I spoke with Ray and he was one of the most helpful people I’ve ever spoken on the phone with. He took the time needed to assist me and didn’t try to rush me off the phone. He was very polite which is hard to find these days. Thank you Ray!!

These guys are locally owned and have the Best Customer service in Kapolei for commercial and civilian auto needs!

Ive only been here for a couple flat fixes but so far I really like these folks. Will definitely try them out for other service when I need it.

Was bummed because I hopped a curb and ruined my tire on my car. Visited the Honolulu location. Raquel gave me a quote for 2 passenger tires and set me up with an appointment, same day in 2 hours of talking to her. Just an hour after dropping off the car, she called to say it was ready. Great efficient service and told me to come by should I have a flat or to rotate tires should I need it. Mahalo gang!

Great customer service. Came in because I saw a nail in the tire. Rep pulled the nail but it didn’t pierce the tire so they double checked with water and found a leak in a different place. Very friendly and they were able to take me in right away.

Amazing Service and Great people. A family run business that has always helped me with great customer service. I use American Tire for my small business with a small fleet of commercial vehicles as well as my own personal cars. They always say what they are going to do, and within a very reasonable amount of time. The roadside assistance is a great resource as well as being open a couple evenings a week so I dont even have to lose a day for basic maintence and repairs. Best shop in town!!

Great experience, expert car repair, fast service with knowledgeable employees.My car is like new!!!

It was good, had to only wait 27min. Was expecting 45min wothoit appointment. I actually really appreciated the efficient service.

Rina and crew is awesome... great, seamless service. thank you for accommodating me and my vehicle.

Best tire/repair shop on da island

This was my first time purchasing tires... All four (4) of them. I called around and was shocked at the total cost to put tires on a BMW!! American Tire Company to the rescue!!! Thanks to Moani for all her help. Ands Mahalo to everyone who took care of my car...

Quick, helpful, and cheap. My 3 favorite things.

Great and Quick Service !Much Mahalos !

Great people and customer service!

Great service, staff is friendly and efficient. Had a screw in my tire, I was in and out in 40 min.

Inefficient and rude go elsewhere. I had an appointment for an oil change at 9:15am; they didn’t actually start until 10:30am, and did not complete the work until 11:30. They told me hey just going to rotate the tires 15 more minutes, and half an hour later oh there’s pockets on your tires so we couldn’t rotate (which in my mind shouldn’t have taken 5 minutes to establish), then ok going to be done be right around with your car 5 minutes, and 20 minutes later still no help. The front desk lady was VERY rude, I was like hey I am in a rush have an appointment and she is like well, what do you want me to do about it? Guess I shouldn’t have expected her to pretend like she cared or anything. Bottom line, ignore the 5 reviews written below by employees and family members and pay attention here this place is terrible.

Best service on the island.

In and out with family atmoshpere.

Awesome fast friendly service

I dont remember why I went there

Great Service

Love it and great people

Tires, service, timely