The store have an amazing inventory and great customer service.
The girl that helped me was very nice and helpful
Friendly management and very attentive to my needs.
I am very upset with the management of that store! Its frustrating to learn while I am at the register that I have to buy a bag to carry the very items that I just purchased . What is this? Is that what America turns into? Do we not care about customer service anymore? I WILL NEVER GIVE THEM MY BUSINESS ANYMORE. ENOUGH IS ENOUGH.
I love Sallys beauty
They dont put your items in the bag if you dont pay them for the bag . So be aware and the bags are Brown which means are made out of trees which is terrible . I wont be going there any longer its no need I could get items delivered to my door .
This used to be my go to beauty store but it’s just uncomfortable to shop there. I’m a regular and every time I go I’m spending a lot of money. But I’ve noticed employees who’ve seen me shop there many times before (who I greet every time I walk into the store) following me around the store or staring me down like I’m gonna steal or repeatedly asking me if I need help after I say no thank you. I know good customer service When I see it I literally work retail but I also know when I’m being racially profiled and watched under the suspicion of shoplifting. Shopping at this store has become so uncomfortable and it’s disappointing.
Staff was nice! Very knowledgeable and had great advice!
Helped tremendously. Great service!
The place is beautiful! But when I went, there was this one cashier who was really rude and disrespectful. She kept looking at me like if I was going to steal something and that wasn’t nice she was behind me all the time acting like she was stocking items but she wasn’t doing anything. I have no idea why she would think I would steal something. When I got to the cashier there was this woman before me paying the cashier asked for her number to see if she had points but when it was my turn she never asked for my number or anything. I thought she was going to ask but she didn’t when I saw my payment had went through already. I was waiting for her to ask. When I told her about it she was rude and said “well I don’t have a mind to think about that you should’ve told me”. That was extremely rude! I told her she was supposed to ask just like she did with the other lady and that everytime I buy there they ask but she was like “oh well you can call customer service and ask if they can redeem your points”. Sally’s is such a great place and you guys have really nice staff but this lady or cashier whatever she is was extremely RUDE. Hope you guys see my review and help me out because that is pure discrimination.
I was at sally on Friday when I walked in there was 2 ladies there they both asked if I needed help, made me feel so important anyways I think the 1 who helped me said her name Eva she was so nice i had black hair and wanted to do some highlights so but i didnt know where to start so Eva asked alot of questions and gave me alot of tips that i didnt even think of she was very good at expressing the importance of where to start how long and as far as recommending shampoo conditioner and treatment to help me keep my highlights looking fresh thank you so much Eva i know to go to you everytime i go back🥰
Very helpful and friendly staff
Mily helped me get the exact color I wanted. She guided me on the process and was extremely sweet and helpful.
The store manager as well as the salesladies are wonderful!The store manager was super! She helped me solve my #grayhair issues. Very happy.Will keep coming back to Sallys in Homestead.
The girls here are GREAT! OUTSTANDING service. Very organized as well.
I am a customer who applied for a position to work here around 5 days ago. I received a call from a woman who works here, and the following dialogue happened:Me: Ill be right back.Her: Okay.Me: -Has to turn off a background call and returns- My apologies for that. I was hanging up a background call.Her:Okay bye.^ The lady said Okay bye in a rude tone.I took it as her mistaking it as me saying I was hanging up the current call with her. Then I called back, and waited for a few minutes as she put me on hold. She then told me if I wanted to schedule an interview for this Friday.I respectfully told her with no attitude, Im sorry. I wont be able to this Friday. Is there any way I can reschedule for next Tuesday or Wednesday? Then she rudely told me Okay bye YET AGAIN. Im appalled by how she rudely kept telling me goodbye when I was just trying to tell her Have a nice day in a polite manner. I would never shop here again. Awful service.
The customer service was really bad today.
This Sally Particularly Very Organized,,Easy To Find What You Looking For..
No one bothered to help us. The clerk was ignoring us in the store. Wont go back here. Cashier was telling other customers about discounts didnt offer any until I asked. They spent most of their time ignoring us. My mother and I walked out. I will never shop there again.
VERY GOOD TRUE PLACE FOR BUY HAIRSTYLES PRODUCTS.
All shelves were stocked,clean, fast and friendly..
Horrible service. Employees are incompetent and have no idea what they are doing and give horrible information and advice. If you have any respect for your self and your hard earned money go to any other store.
Very attentive, helpful & friendly.
Helpful employees and clean store. This location is smaller than some so they often dont have as much stock.
Very helpful and professional.
Great customer service
Excellence service
Not customer service at all.
Never get a chance to use the coupon.
The people of this sally are very bad to attend and make faces when you ask about something and treat you with differenceToo bad for themAs for the products are very good
I love the store I find everything I want and I am sure that every person who visits it does it, without words with the intellectual author of my hair, thanks to Mili has not suffered any damage
The attention is very good, the only thing I do not see almost the employee Milly she attends us wonderfully and I wish she would always attend me is very nice and every time I get the attention is super pir she
Excelent as always
Sally Beauty very good shop, good quality products, the treatment of the staff that works there of excellent treatment and guidance when it comes to buying my love
Very kind girls always help you
Here you find everything you want and its quality is very good, customer service is with great respect and affection
THE best place I have been able to buy products for my hair! Good job ... they take the time for your questions.
Very good
Off-site prices cater to people who dont save from the industry really non-professional products
A good option