Would totally give 0 stars, the lady working had the doors locked at 10:40 when they opened at 10. She was very rude and killed my vibe I didn’t even end up getting my new phone. She was in a terrible mood and took it out on the customer before me and us as well. I wouldn’t recommend this place they are very rude and I had to bite my tongue !!!

The two people working today were extremely helpful to me when I went in today. Needed help transferring from old phone to new. really appreciate their help & friendliness!

Ally ROCKED! I went in the store near closing time and I was greeted immediately. She knew what I needed, found it quickly and took care of me and my son. She was knowledgeable and friendly. Id go here again just to do business with her again.

Purchased a new wall charger om 06/05/18. I have always avoided non corporate Verizon Stores in the past because of the level of service but this one is very close to my business so I took a chance. Charger failed four days later. At the time of purchase the employee scanned another item because he could not figure out how to give me my 10% off accessories discount. I visited store today to exchange charger for a new one and explained to employee on why my invoice had a different number on it. He verified the defective part and then gives me a phone number to call . I told him I was told to return to the store with any problem and he said they do not do warranty returns there? He was very uninspired and lacked strong customer service skills. I have been with Verizon for over 30 years (Air Touch Cellular days) Maybe time for a change?**** Update. 6/20/18Their consumer advocate department reached out to me and assured me that a store associate would contact me to resolve issue. I was contacted by Connor and he resolved my issue in a very timely and professional manner . I received a new charger. I have changed my review from a one star to a 3. I will give this folks another chance and hopefully I can give them a 5 star after my next visit.***** Update 01/02/2019I stuck to my word and gave it another chance. I am extremely happy with the customer service from Mike & Shawn.. I got hooked up with my new LG40 and love it!!!! Changed from 3 to 5 STARS!!!!!!!!!!!

Arris did a great job for me. The other clerk made no attempt to fix the problem and told me I needed a new phone. Arris came over and fixed my phone in a couple of minutes! This guy was great and needs to be promoted! The other guy was friendly but had no knowledge. Would recommend the store to everyone. Thank you Arris for saving me from buy a phone I didnt need!

David was very helpful. As a senior I appreciated the fact that he was patient but not patronizing. I will not hesitate to see him if I have any issues.

Wish I could give this place 12 stars! The employees are so kind and helpful, and make even coming in to pay my bill a pleasant experience. Definitely my favorite Verizon store to go to!

Excellent service! Ally was very nice, and helpful. Set me up with a lot of stuff, for a very small amount of money.10/10, would buy a phone from them again.

I have had great service from this store everytime I have visited. Unlike the corporate stores locally which have left me frustrated and unhappy (2 stores at 2 separate times), this store helps solve my problems. I recommend this store to anyone who wants great customer service, where they work for the best deal for what the customer wants and needs.

Amazing service! Helpfully, funny, and smart! The three gentlemen you have working are great! Ryan and Cohner make the store a fun place to be!! Didn’t mind my wait while they activated my new phone! And they helped me turn my old phone in for accessory fun!!! May the force be with all of you!! #nerdsunite

I go to this Verizon store all the time to pay my phone bill and for questions on my phone. The service is great; the guys who work here are efficient and friendly. I highly recommend this store.

Fast service and patient with customers...great job all of you

Cohner helped my mom and I today when looking for phone chargers. He was very friendly and let us know about a great deal they were having. We will definitely be coming back!

Great and prompt service. Very knowledgeable of the product and services. Thanks Devin!

Devin was by far the best and fastest. He answered every question thoroughly and I got out of there quickly with my new phone!

I was given a spin job today when I came in with a problem with my phone.Needless to say I won’t be going back there.

Wife got a new phone yesterday morning and our service was very enjoyable. Staff was knowledgeable and extremely helpful.

Micheal was very helpful. Had to switch to a new phone and he set it up...activated it. Didnt have to do it online. Very helpful and pleasant to talk to. Will go here again.

Shawn was very knowledgeable and helpful about the different phones, deals, and packages offered. He was very helpful throughout the whole process of upgrading to a new phone.

Our store manager, David A. made the process of upgrading my phone easy and painless. He also found ways for us to save some money with the upgrade.

Friendly, helpful and efficient. David was great! We always go to this store for our Verizon needs and have never had an issue.

I didnt purchase anything from the store but Kaila and the store manager (Cant remember his name) were fantastic. They helped answer the questions I had and were like able and friendly.

Went there on Saturday at 10:40 and it was closed. Dont know if they are closed permanently or just employees that dont show up on time.

David the store manager took excellent care of me and his coworker Ryan gave me a plus plus plus attention Im very comfortable recommending people to go there

Ryan was extremely helpful and provided wonderful customer service! I would recommend this store and Ryan to anyone looking for a phone or accessory.

Such an awesome place to shop! David and his team go above and beyond every time! Thanks guys!

Bought my new Samsung Galaxy s9 last week- very satisfied with Ryan and David- extremely helpful... made the painful new phone experience more enjoyable- Thanx Guys-

Kayla, David and Ryan were super helpful and friendly and helped me cut 20+ dollars off my monthy bill that I didnt know was an option when I went in with questions about getting a tablet! and they could answer all of my questions and spent a LOT of time helping me. This is certainly my favorite verizon store Ive dealt with so far and Im glad, because this is my new neighborhood. Thanks again, guys.-Al

This store is amazing!! David(store manager) has the best customer relationship skills.

Cohner and David went above and beyond for my fiancé and I. Cohner was thorough, knowledgeable, and made the process of activating a new phone super easy. Well definitely be back for all of our phone needs.

This has been my go-to Verizon location for years; super fast service, knowledgeable staff, clean store, another great experience!

The store owner was very willing and able to help me with a reception problem I was having with my phone. Took time to explain the problem and how to solve the problem.

David and Ryan gave me great service helped me a lot would recommend to my family and friends

David did an exellent job explanning everything. thank you

If it was an option I would give this store a zero. Not only did they quote me the wrong price for the plan I needed and not what they wanted me to get, but the manager David kept interrupting Kayla as I was talking to her and not him.

Awful. I went there because my phone display had gone black, but was still on. Was told my only option was to get a new phone, so i did. went home and the new phone wasnt working, my boyfriend reset my old phone and magically it worked, the clerk didnt even try to fix my phone and apparently didnt even set up the new phone correctly since my old phone was still activated! i went back to return the new phone that i never needed and was charged a 35$ restocking fee. manager was very rude and said there was nothing she would do thats the way it is. bullcrap. im not paying a fee for your mistake. i called go wireless corporate number and was told the same thing. called Verizon, was given a 35$ credit to the account and they were extremely embarrassed and apologetic, and i made formal complaints against both people i talked to. ridiculous. thats not how you run a business!

The store manager and the rest of the staff are awesome, I highly recommend this location.

Everyone was very helpful, answered all my questions. I will do business with them again.

Everyone was very helpful in this store. Gave me options for replacing my phone that died on me.

Manager is terribly rude and disrespectful. Attitude from the start. Bad business. Makes Verizon look bad. I will not be going back to that store

We were having trouble transferring my sons phone number to our account but Ryan stayed with it and got it all changed over...and kept a great friendly attitude through the frustrations of it all! :) Thanks Ryan

Ryan and David were both very helpful. Helped solve all of our phone issues.

The staff is very knowledgeable, efficient and extremely friendly. I would recommend them to anyone.

Lots of help with my new phone and a very nice person to talk to

Great service from connor will be back for the next phone

David and Kaila were above and beyond what I expected. Great knowledge and customer service.

The people are Very Smart and are Very friendly and the Manager is Outstanding

We have exceptional service with this retailer over the years.

I got this place they closed early today is it temporary close Monday supposed to close 7 or 8 it was 6:24 PM

Knockoff phones. Beware. Complete rip off with knockoffs

Manager is extremely irritable and condescending ., not to mention rude

Ally was very knowledgeable and helpful with our purchase of new phones and plans.

Ryan was very helpful the office was clean and well kept

I had postponed updating my phone because it usually takes so painfully long, but they got me out the door with a new phone all set up under an hour....they are awesome. Thank you GoWireless Holt!

Still have Verizon but they are lacking on customer device compared to the past years...

Knowledge staff and friendly not Verizon owned

Was very helpful to me

Awesome! Lindsay is very informative!

Excellent customer

Always friendly and helpful!

Apparently poor understanding of Verizon bills. I was told my bill would be the same with my upgrade, but when the bill came it was $40 more. When questioned, the DISTRICT MANAGER told me what he THOUGHT the bill should be. If you do not know what it is going to be, dont sell the product.

They were awesome!

Under staffed

Very helpful

Very helpful!

Awesome!

Verizon!