The worst car buying experience of my life! The car they sold me was a complete piece of junk and they knew it do not ship nothing from this lot!
Bought beautiful car. Unfortunately many mechanical issues not addressed. Back and forth to their mechanic (sent to 3rd party) who took the easy way and patched only to have worse problems several days later. Vehicle purchased in my opinion was not safe to drive. Work needed conveniently left out of 14 day warranty. Took more than $800 in parts to repair at home with the help of a friend. Forget about going to the brand dealer... Would have cost several thousand! Additionally took almost 2 months and many calls, waiting over 30 minutes on hold just to get my paperwork/ plate transfer. While I got a nice car and stuff wrong would not have affected my decision to purchase, hiding defects and claiming ignorance is not a way to ensure customer loyalty. It would have altered the price I paid significantly. They lived up to the stereotype. :( EDIT: A couple of months have passed and now I notice an oil leak and have to replace tensioner. Getting to be a money pit. OH did I forget to mention Ive fumigated several times and still cant get rid of the roaches?
From when I entered onto the lot I was greeted by Beatrice. Both Beatrice & Eli was very helpful in helping me with purchasing my vehicle. Eli also went above and beyond in making sure I got Insurance that was cost efficient and also worked with me based on my finances. Thank you so much Eli for all that you did. Wishing you and your team continued success!!!
One star for lack of principle and integrity. All I have to say is have everything on paper, since their words are meaningless in the end. When I bought a used Lexus here; the salesman assured me of certain things he’d take care of with regards to the wheels. Logistically never addressed it to the repair shop and left me hanging . Once they get you to sign, it’s all over, it’s party time for them and you get stuck with a vehicle that has warped tires, wheel locks that have missing key, etc. They pride themselves on family owned but really lack the integrity and morality.
Guys were both extremely helpful. Understood our budget & their service was AMAZING!! Would definitely recommend to friends & family. If your looking for straight up people to work with when searching for your next car Ninja Motors is the place to go!!
Our experience with Ninja Motors has been great. They worked hard to get us a financing deal that worked for us and they fulfilled their promise of a door component replacement. They will take care of you here. Give them a try!
Amazing experience. Extremely helpful, honest, respectful a great place to shop for your next car. If your looking for good customer service this is where to go! Would definitely recommend to everyone!
Small dealership with a lot of love. These guys are amazing!!! They work with you to get you in the right loan and real make you feel like you are around either old friends or family. I highly recommend them if anyone one is looking for a new vehicle. Dont go anywhere else it is hard to find an honest car dealership!
I just bought this beautiful car at Ninja motors, The service was EXCEPTIONAL!! My car was shipped on time, looking brand new! For a great price! I love it! It’s the second car I buy from Ninja Motors, I’m hooked! The team is super professional, Pleasant and great to deal with! Thank you for such a wonderful experience!
My experience at Ninja Motors was amazing! I was greeted with a warm welcome. The staff was truly genuine people who were all helping me find exactly what I needed! They treat you like a person and not just a sale unlike so many other places. I would recommend a thousand times! I had the pleasure working with the sales manager named David. And the help of the owner Eyal! Both amazing men! Thank you so much Ninja Motors. From a truly satisfied customer!
I had a great car buying experience at Ninja Motors. My sales man George did a good job helping us through the process. Their manager also went the extra mile to get us the best financing possible. Thank you Ninja motors team.
Ninja Motors had the perfect car we were looking for. The best choice for a used car at a lower price. Friendly staff! Great Managers!
I had a wonderful experience purchasing a pre-owned vehicle. The process was stress free and pleasant. David was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.
Great service!! Would definitely recommend coming here, the employees were so friendly and helpful and answered all my questions. The inventory was also great
I bought a couple of vehicles with Ninja Motors, it was the most amazing experience. I am living in New York and the vehicles were shipped to my home on the promised date. It all went very seamless, took a big headache away from me.
When it comes to that family owned welcoming feel NINJA MOTORS absolutely NAILS it. I recently became a father of 3 and desperately needed myself a good old Mini Van.. yeah I know, it’s cliche. But hey none the less these people got the job done. A 2017 Honda Odyssey I whip that thing like it’s nobodies business. If not for sales manager David Alvarez and his upmost professionalism and making the place feel like home who knows what would of happen. But I had my eye on that Odyssey that for a while now and when I made that phone call and got the great news it was there. It was pure magic from the start, it’s the Disney land of used cars.
Turned out to be one of the worst car buying experiences. You would think with them being a family owned business, they would be upfront and honest...I took the Lexus ls460 for 3 separate test drives. No dashboard lights and smooth rides.It wasn’t until i asked the salesman(Joe) to ride with me to Midas on sunrise that the problems occurred. 5 DASHBOARD LIGHTS popped up when i got a 3/4 of the way to the place, which was 10 miles so far... He had no explanation.While waiting at Midas, he sat outside for the whole time smoking, didn’t come inside at all.I stood and watched inside the garage as the mechanic worked and spoke about the car... It turns out the car needed over $7,000 dollars in repair. Even though it was being sold to me for over $12,000 to me. Kelly blue book priced the used car $8,800I was told that at Ninja motors that their mechanics check just enough for it to be on the lot... Some point inspection.When the mechanic gave me the key and inspection i paid $113 for, I felt as if I was betrayed by this salesman and ninja motors company. It was a complete set up.The family business is something that is only welcomed to the workers at the lot, not the customers who spend thousands to get screwed over a few days after buying their “dream car”.I didn’t speak to Joe on that 12 mile ride back to the car lot. I’m sure he knew all the things wrong with the car before the mechanic told me, which he wasn’t present for.While i was attempting to leave the lot he tried to pitch me another offer on the car. They’d fix 2 of 7 major problems on the vehicle and sell me the car for the same price...10% rear breaks, oil leak, fuel pump replacement needed, tires were done, purge flow incorrect, radio skips like a scratched CD, bushings worn...None of internal problems were mentioned to me at the car lot. Don’t trust this place or that guy.As an active member in the United States Airforce, it disgusts me knowing that i put my life on the line for people that would so easily screw me over for a check.
This place and the employees go out of there way to help you get the car you want....
Amazing Service, family owned and operated! Thank you for all your help! We love our new car!
Kind, knowledgeable and get things done ...my wife loves her toyota sienna
These guys are truly awesome!! Joe the sales guy, owner and staff is very professional as they worked with me and my significant other to help find us a vehicle in which they did 🥳🥳.. I’m in love with my 2015 jeep low miles, low payments, great warranties. Even thou I have poor credit and a repo ninja motors live up to there name everyone is approve!! Thank you guys!! I Highly recommend to check them out before going to anyone else’s in Hollywood Fl..
Great dealership, Friendly staff, We will gladly do business with them again.
My husband and I were looking for a good used car and this place had a great selection at very fair prices, everyone in there treated us like friends and made sure we were completely satisfied with our purchase. They made it quick and easy and worked with us on the best prices and financing options. We will be looking to get another car soon so we will definitely be going back!
I had an excellent experience at Ninja Motors. I went in with a budget and I knew what I wanted. Everyone I delt with at the dealer made me feel comfortable and welcomed and worked to find me exactly what I wanted and staying within my budget. I left the dealer with my new car and was very pleased with the attention and service I received. I will definitely recommend this dealer to family and friends. Thank you everyone at Ninja Motors!!!
This guys are the best, took me a while to find a car due to not having great credit but the guys here made it happen got a nice 2016 Toyota Corolla. Very friendly people and willing to help you out the best way they can. Highly recommend!!!!!!
Great customer service! The owner Eli was extremely friendly and helped me get my dream car. I definitely recommend looking here if you’re in the market for a vehicle.
Amazing service!! 100% recommend. Will work with you to find you the car you want within reason.
Horrible experience with these guys. Called to enquire about a listing on autotrader.com, was told that they would send me a copy of the vehicle history to my phone, and did not receive it. Went to look up their address so that I could visit the vehicle in person, and found out their located in hollywood fl. The autotrader listing had them marked as pensacola, fl. Almost 700 miles away. When I called to confirm that was the case, my call was denied twice and on the third time of calling I was told that they are in fact in Hollywood Fl. When I apologized and said I simply wouldnt be able to view the vehicle today, they hung up on me, not even a have a nice day. Would not recommend.
Had an amazing experience they really helped get us in a new truck right away with a fair price could not be happier
Amazing service, found a car in no time and really appreciated the customer service
Small dealership, family like atmosphere. I was very happy with the treatment .I will definitely recommend to my friends and family.Thank you
My sister was looking for a nice and reliable car and we came across ninja motors and they helped her get into a car that she loves thanks for helping her out the customer service is a-plus and it’s a friendly environment thank you guys.
Very Very nice service the managers and employees were very nice to my family.
Very good service and communication!!!! I bought my car and I’m very satisfied!!!!!
Great customer service... Very friendly employees.. In i love my suv..
The best dealer ever never been treated as good as this I recommend everyone to check it out
What the best car dealership in the whole wide world my friend come on down
Terrible Custer service worst!! place to buy a car!!
Worst place to buy a car!!
Awesome work
If I could put no stars I would. Terrible customer service. Not friendly at all. Did not feel comfortable doing business with them.
Simply the best cant say enough good thingsThanks
Terrible customer service!!!
Serbian exselent
A totally recommended place, a nice place I felt at home, thank you very much to the owner for his help and attention. Good person 👌👌