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Advance Auto Parts
1200 N Dixie Hwy, Hollywood, FL 33020, United States
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Advance Auto Parts
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Da
Review №1

Took quite a while to get battery installed though I bought when I was only customer in store.Yet since it was sprinkling and one kid that could do job was at lunch I get it.Super nice young man, truck started like a charm, I left.Got Speed Perks so will be returning soon so as not to lose them!

da
Review №2

Its a quick place to get parts and things for cars

Ev
Review №3

Really disheartened by this location. My car was shutting down on me and needed a battery test. The lady that greeted me refused to test my battery because they only had two people. Come to find out at the next auto parts location i was somehow able to get to that most stores have two people and they are still supposed to check the battery. Utter laziness and not to mention cold to just refuse service for an invalid reason like that. I’m going to avoid this location from now on.

Jo
Review №4

Great staff and great mechanic on site

Gi
Review №5

Very friendly, knowledgeable staff. All male staff that treated me as a female customer with respect.

Ol
Review №6

Very helpful staff

Ja
Review №7

Love this place for car parts for ur budget

Tr
Review №8

Needed a replacement battery, the manager (Erika) was very helpful and informative. Great customer service. Clean shop. I will be going here for all my auto needs going forward, I suggest you do too! Would give 7 stars if I could.

Ke
Review №9

I did a refund. They saw to me immediately, took care of it promptly and helped me look for alternate options. What more could you ask for?! Out in 5mins! Thanks guys

Or
Review №10

Stellar! The guys were very helpful...

ja
Review №11

Just so happened to come across this advance auto location due to I needed my battery charged and I come across this unsafe hazardous steel iron rod sticking out of the ground (rebar)next to the tree in the area where parking is against the store. Also its not just one I saw there was two. I walked by and then noticed it. Any human being could of been struck including myself. Very unsafe.

Ma
Review №12

Get what we need for our two vehicles most often however, do not waste your time calling ahead of time......they have terrible phone manners with customers. But on the upside, they do often times have what we need.

Lu
Review №13

Just so happened to come across this advance auto location due to I needed my battery charged and I come across this unsafe hazardous steel iron rod sticking out of the ground next to the tree in the area where parking is against the store. Also its not just one I saw there was two. I walked by and then noticed it. Any human being could of been struck including myself. Very unsafe.

St
Review №14

Had great help at this store. Compared to my bad experience at the pembroke pines Autozone. The Girl behind the counter went out of her way to help me, with finding a hose to fit my power steering hose that was leaking. She was patient and determined to help me find the hose I needed. I really appreciated all the effort. And the store was quite busy. So many Thanks for all the effort!! Great store good and customer service!!

me
Review №15

Great atmosphere! Staff very friendly and attentive. For sure will continue to shop here!👌👌

Co
Review №16

Good Personnel for finding hard to find auto parts nice people fit hard-headed managers a good people

Ma
Review №17

Very helpful staff located right of of Dixie hwy in between Johnson st and Taft St. Plenty of options for your vehicles needs with the personnel to accommodate majority of your necessities. I purchased a pair of wind shield wipers they were a bit pricey but they were also good quality. The staff assistance in making sure they were attached appropriately was very helpful and professional. I will be going back to purchase more items when I need anything vehicle related.

wi
Review №18

Great! the gentleman was very knowledgeable and helpful.

Gi
Review №19

Super helpful staff.

Me
Review №20

Employee Tony helped me get my car back on the road

Vi
Review №21

Awesome place and well organized staff are very helpful and friendly exactly what I need it great experience Thanx

PE
Review №22

The store doesnt carry the parts for my car, at least for the last few visits.Order online for Spark Plugs order for and staff change order to 1 spark plug.Claiming they tried to call.

Br
Review №23

Five star service is always

Ro
Review №24

The team was very helpful, even though did not have everything I was looking for they made an effort to help me find it.

Go
Review №25

Blank gentlemen who helped me pay was nice; when I asked to use their restroom (paying customer) another guy, Latino approached and answered for the person helping me that it closed now.. no explanation given. Clearly it wasnt.

Mi
Review №26

Go elsewhere, they are horrible

Ge
Review №27

Exceptional customer service . Customers vehicle needs are always top priority .

Jo
Review №28

Great service and wonderful staff! This is how a service counter should be ran! They even go and pick out your oil or air filter for you and make sure the part is correct. The store is clean and organized and the parking is ample, day or night. People spouting Howdy Neighbor, its definitely a great store.

De
Review №29

Service was great and staff professional

SP
Review №30

Great customer service. The staff was very helpful. I went in to check my car battery and it needed to be recharged. not only did LISETTE do that for me (for free!) she helped me take it off and put back my battery into my car. Very appreciated due to the fact that I knew nothing about cars. thanks slot! :) A+

CL
Review №31

Kyara changed my battery under warranty in 10 min! 🤗

Al
Review №32

The nice young guy at the counter and the young lady were both informative and polite. The young guy offered to put my new wiper blades in, I declined. Bad idea. The young lady came and quickly took off old blades, put on new blades. I was at awe. She was also very informative. I love feeling good about the folks at this particular Advance Auto Parts Store. Thats my story, and Im sticking with it. Lol. 😃😄😉.

Ro
Review №33

Nice place to shop for your auto needs, great employees

Ja
Review №34

Call the store looking for a part 8/16 around 930am and an associate hung up in my face when I did not respond fast enough to his question about my engine size. Very disrespectful. Will be going somewhere else to purchase part.

Al
Review №35

Great service from lissete

MA
Review №36

Katana was very helpful and professional

Ha
Review №37

Counter guys were really helpful however store is lacking inventory

Mi
Review №38

Went in because my battery was dead, I bought it there 5 months ago, the associate tested the battery and showed the results to Lissette the manager and since I had my receipt BAM got a new battery, Thanks Lissette you made my day! Awesome service.

Ro
Review №39

Fast and friendly. Battery tested and replaced in less then half an hour.

YA
Review №40

Great customer service

La
Review №41

If I could have picked ZERO I would have. All I needed was a battery test, as I entered and asked one of the associates behind the counter, he walks over to their cashier, and whispers to him, after which the cashier says we dont do any type of testing as per corporate. Ok, no problem, you have lost my business FOREVER. Strange that an actual professional auto parts store like NAPA did the test, needed a battery. Bought it at NAPA and will always go to NAPA from now on. Oh and by the way everyone I ever talk to will know that Advance Auto Parts is such a trash organization.

im
Review №42

If you want car parts at reasonable prices this is the place to go. Friendly staff and can pick up online orders. A+

Ma
Review №43

I must say Lisette M and Alex should receive a bonus for their excellent customer service. They went above and beyond the call of duty. I was able to drive off with peace of mind after they replace my car battery.

Ro
Review №44

Changed my battery right away thanks

An
Review №45

Excellent customer service, fast and accurate. Liseth was awesome! She knows how to treat people properly.

Go
Review №46

Staff was helpful & knowledgeable

di
Review №47

The guy who helped me was so kind and helpful - I forget his name but he installed my windshield wipers and gave me tips on lunch places in the area. He was from Miami.

Ch
Review №48

It didnt see Mike the associate want to help. They just wanted to send me to a different store.

WI
Review №49

The staff is wonderful. Need help with anything? Ask Christina.

Li
Review №50

Excellent customer service! I was helped right away, and given recommendations on what type of product to buy based on the questions he asked me. He was friendly, quick, and efficient.

Au
Review №51

I had called the store to see if there was car covers available I told the gentleman if he could put one on hold and I gave him my name I didnt ask for his name that was my mistake but when I get to the store I I said theres a car cover on hold for Cindy not one employee in the store knew anything about somebody calling about a car cover nobody even put one on hold but the top it off the employee never even checked to see if there was any car covers on hold I said theres a car cover on hold for Cindy not one employee in the store knew anything about somebody calling about a car cover Nobody even put one on hold but to top it off the employee never even checked to see if there was any car covers on hold And when I asked where the car covers were located in the store all he did was point in the direction That is extremely unprofessional that is not how you treat your customers and a gentlemans name that I spoke with when I got to the store his name was Jonathan G

Pi
Review №52

They always have what I need and wonderful employees that know what theyre doing well

ru
Review №53

Good staff, good service

Da
Review №54

Friendly, knowledgeable workers there to get you back on the road.

La
Review №55

Service was great and very helpful! Jose was a huge help.

Da
Review №56

Best prices and and the staff actually knows Auto Parts👍👍😎

J
Review №57

I thought it’d be nice to have an auto part store nearby but wow what an unpleasant surprise. Not helpful at all. Won’t shop there or at other AA Parts again.

Ca
Review №58

Will charge your battery for free

Ha
Review №59

Got it all,& friendly! You got a problem with that?

Al
Review №60

Lauren is amazing any question or concerns you have she will go above and beyond to help!

Cu
Review №61

I bought a battery about a year ago and my car started to experience trouble turning on. Store associate Tony R. Was able to find my old purchase history because i didnt have a receipe. He installed a new battery with warranty. Excellent service was done and he also answered all my questions. Sometimes its not easy to find people that enjoy helping others. Thank you so much Tony

ha
Review №62

Nice atmosphere,good food and good drinks. Outdoor dining available. Great for people watching.

Ma
Review №63

Excellent Customer Service .... Our neighbors that live in the area, please give this facility your business ....

An
Review №64

Good service always helpful

Da
Review №65

Have pretty much everything you need for your vehicle. Prices are just a bit inflated.

Ky
Review №66

I needed to change a car battery, it was fast and easy!! Excellent service!!

Ch
Review №67

Lunch time I get my Car needs fix here great Staff really have great Ideas on HOW to Clean the ducts on the car and remove the Odor from the vents

Da
Review №68

Nice people and very helpfull

Mi
Review №69

They always have what Im looking for

Ca
Review №70

Always has what I need for the cars. Everyone so friendly and helpful.

Ma
Review №71

10/10 service Lauren was amazing and deserves credit for being awesome.

pa
Review №72

As always, professional and good prices

Ja
Review №73

Sold me the wrong part costing me double in mechanic fees and one missed day of work costing me another $200.00. There screw up cost me $350.00. Asst. Manager on duty didnt even apologize. I could have had the job done at the dealership for less then what its costing me. Update: the manager got me the correct parts the following day.

Li
Review №74

Helpful staff and they always have what I need. If not, they call around and find a store nearby to hold the part for me.

Be
Review №75

Everyone was very helpful, I was able to find everything I needed online and pick up at the store.

Sa
Review №76

Wonderful customer service by Mr McCorv

Pe
Review №77

Very nice, friendly & helpful employees, But, Their Prices Are Way Too High!

Gi
Review №78

The worst customer service at this time just one guy in the counter with bad actitud and poor knowledge and his workmate watching and doesnt help him... bad very bad for that reason i prefer Autozone

Kr
Review №79

Large selection and great staff.

Ro
Review №80

Courteous and helpful staff help me get the correct product for my vehicle

Le
Review №81

Great people. Very helpful

Vi
Review №82

It was good in an out

Ju
Review №83

Its a well kept store that has a lot of stock and allows you to borrow tools.

Mi
Review №84

If you have a question about your car they will come out to see and try to see if they can help you or reccomend you to see a,mechanic .

Je
Review №85

Good place to buy Auto Parts accept that you have to be patient it takes a little bit they do not have enough workers

To
Review №86

They really know their stuff, the girl behind the counter forgot her name. She was very knowledgeable and they helped me get all the items I neede for my car.

Vi
Review №87

Excellent! Staff are courteous and very helpful. They go the extra mile to help the customer.

Ro
Review №88

They usually have the parts Im looking for and get checked out much faster than at the closest auto zone.

De
Review №89

Great place to buy tools and auto part for DIY projects

Ja
Review №90

Helpful and friendly staff. No complaints whatsoever.

Ch
Review №91

Not much different from other Advance Auto Parts. Except parking lot seems little dirty with oil Marks on ground.

Ed
Review №92

They advertise Free rental tools But reality is they sell them to you Because they are always OUT of STOCK for rental ie Disk brake service tool Even small tools ie a wire cutter needed for 2 minute in their store is NOT available Sure you can Buy it and return it But that is not the point they are VERY customer UnFriendly AutoZone is much nicer and treat you very well

Ju
Review №93

They are always willing to help. Good store

Wi
Review №94

Had what I wanted. Good enough for me

An
Review №95

Good selection on parts, staff not very enthused, okay prices.

Ah
Review №96

Great service great prices

Ja
Review №97

Great service this morning. .. got me back on the Rd fast.

Ra
Review №98

Great service. Dont use seafoam on newer trucks fyi 👍

Ma
Review №99

Very happy with customer service here

Ca
Review №100

Nice Place To Buy My Truck Parts!!

Information
87 Photos
100 Comments
4.3 Rating
  • Address:1200 N Dixie Hwy, Hollywood, FL 33020, United States
  • Site:https://stores.advanceautoparts.com/fl/hollywood/1200-n-dixie-hwy?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 954-929-8901
Categories
  • Auto parts store
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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