The guys working there help me change my phone plan no matter the difficulty. I was changing from Verizon and I cant believe how difficult it was they were so professional and helpful. I have a great phone Im saving 50% a month on my bill and Im extremely satisfied. While I was there they helped every person who came in with the utmost care. I used to get this quality of service at Verizon 20 years ago and have been paying over $100 a month for 20 years and now Im paying roughly $50 a month for great customer service and so far a great plan. Please check them out you can save a ton of cash and get some awesome phones even for free right now. Ayman is the best ask for him!
Great place of business. I love going to this store. Positive atmosphere. Great staff!!!!!
Metro by T-Mobile has gotten Very Expensive and Nickle and Dime you for services.. Among other things, if you want to pay by Dr or Cr Card.. they hit you with a $4 transaction fee.. Rediculous!!
I bought a phone yesterday at metro in holly hill by a guy named Miq, and Ive come to notice that the most important apps have duplicates and now that I think about it, when he got me the phone, he grabbed it kinda out of a drawer under the counter, but I still didnt think anything about it, and then he had like 5 to 6 sim cards just laying on the register and he just grabbed one of those. Me being naive to a phone company being crooked still didnt think anything about it until I got home and saw these duplicate apps hidden and I couldnt make a Facebook. Now Im thinking that he either cloned my phone, hacked it and cloned the sim. I dont know,but I do know that it was a crooked sell and this isnt the last time they will be hearing from me
Excelent service
Well I was having problems with Boost Mobile, lost stolen phone, called thm and guy wanted to charge me full price for a replacement, dont treat a Valued Customer like tht, pay bill on time, 5mos not supposed to be treated like tht, switched to Metro by T-Mobile Great deal switching, Mason treated me Awesome Stylo 6, nice with all the protection $$$ Happy & My B-Day month.
Had a number added to family members account,the 3rd line. I couldnt come in the store for the new free phone for adding my line they refused my free offer for phone because I wasnt in store at time of adding line. Will take my business elsewhere.
The gentleman that helped me switch my service from Boost to Metro PCS was awesome. He was very nice and pleasant to work with. I would recommend this location to anyone looking for new service.The gentlemans name was Hadi.
Ive been trying to call for hours and no one will answer.
The day I went here the guy was working by himself dont know his name because he didnt tell anyone and he was sooooo frigging slow that waited an HR and left to go switch my phone service to boost mobile. So far Ive had better service for same pricing and got a free phone when I switched. But the point is all I went to metro for is to pay my bill in cash and couldnt even do that because I had two People in front of me and the guy working still couldnt get them done after an HR. BTW boost is right down the street and only had one person working and my stop only took 10 minutes to get my service switched.
It was pretty quick easy in and out to pay my bill. But they do not want to fix or work on the phones just sell you new ones. Clean facility salesperson was nice.
I went to pay my bill fast and easy, very good customer service. staff is friendly as well. one of the best store I went to visit and I recommend people to come to this store.
They were so helpful . Answered all my many questions. Very nice to me. Thats important. Thank you
Used to be a good place to buy a phone. I was just in the store a few days ago to take advantage of the metro phone sale. I wanted a Samsung J-7 and they wanted $229 for it. I got the same phone at the corporate store for $121. Dont know what happened, these guys used to follow franchise standards, but not anymore. :(
I was hesitant about switching to MetroPCS. But this dealer has been over the top nice. They took the time to explain the different plans and worked wirh us! Hats off to them!
I came to this store, i upgraded my phone, and they help me setup on phone and transfer all my info to new phone, stuff are patient, polite to me, i recommend everyone to go to this store.
Was informed at corporate venture they would not be abe to provide coverage for my new phone which had a dual SIM. However at this metro all it took was a phone call and I walked out with my new phone working perfectly. Thank you!
I just switch from boost mobile and got two free phones and the employees working in this store help help a lot with my new phones and setup, give me a heart deal on accessories thanks to Jorge,Fernando I really appreciate all the help.
Very good customer service. staff is friendly as well. one of the best stores I have gone to
Scary!! Dont Go!! The area is the equivalent of Watts in the 1960s! I wouldve felt safer in a Lions Den. The saddest part, I do not think the owner cared. He did not seem phased or bothered by the criminals he let hanging around his establishment..big 👎down!
This store is the best store, they always give me deals on pjhone and accessories and they are helpful and polite, i recommend everyone to go to this store.
I love these guys they are always nice and so helpful!
Always get the best deals here with these guys.. Im very happy with their customer service, and i recommend all my friends to come to this METROPCS Store.
I have a wonderful experience at this MetroPCS store they always give me really go deals on phones and accessories.
This Metropcs store is the best store that i have went to buy new phone, they gave him the a great deal on phone and accessories.
This store always give me great deals on phones and accessories and I recommend to friends and family.
Always friendly service Im completely satisfied with their services
Superior service the best ive ever seen they also give you awsome deals and the staff is very knowledgeable
I had a wonderful experience at this Metro PCs store the workers where great help was remarkable thanks to Fernando, Jorge
This store Always give a really good deals on phones and accessories for my phones and customer service a great.
They have great customer service, they give me a really good deal for the latest promotion.
The store always give a good deals and help me and have grest customer service, stuff are friendly to customer.
This always give me a really good deals on phone amd accessories and have a great customer service.
This Metropcs store is the best i have ever been into the staff is helpfull and polite, they always give me good dealers on accessories in buy i recommend everbody to go to this store.
This store have a very good employees they helpfull to their, they try the best to make customer happy.
Good customer serive and store are clean i recommend friends and family to go to this store, they a very good deals on accessories.
Got me going and switch from another phone service was able to port and keep my numbers and i am saving lots of money a month now they took care of me gave me a goof deal on 2 phones so i am happy
They have really good customer service and they gave a very good deals on phones and accessories.
They were so helpful they Answered all my many questions, Very nice to me Thats important. Thank you
Vice nice everybody smiling service went very good thsnks
Staff so helpful, poliet, clean store, answer all question.
This store have a very good customer service and the employees are very helpful to customers
Awesome store ive been to them all and none are as good as the one on ridgewood and mason ferando and hoesa were awesome you guys are the best
Great customer service and gave good deal on phone.
GREAT SERVICE!! Employees were honest and beyond helpful.
Very happy with my new phone I also like the unlimited deal they have
Customer service is very good and employees are patient and helpful to customers.
The employees are very sweet. They will do everything they can and try really hard to go above and beyond to fix what ever they can
They have great customer service and they have me a really great deal on lg stylo 3 plus and got second phone for free.
Good customer serive and store are clean i recommend friends to go to this store.
Was a bit of a wait, but the staff was genuinely polite and helpful. Parking lot is behind the building
GOOD CUSTOMER SERVICE AND VARIETY OF ITEMS.
Maps worked greay
Very good customer service and they are very helpful to customer.
Amazing customer service and great people!
Great store very helpful and friendly service.
Great store very helpful and friendly service.
I have called this store for a couple of hours on Sunday 6/5/16 and NO ONE answered the line. If you REALLY want to improve your bottom line, you NEED to perform as advertised. ANSWER YOUR PHONE.. Youve probably just lost a potential long-term customer. Sad Customer service...........
Very helpful and fast. Bargain for a deal
They have Good customer service.
The employees are very helpful to customer.
Great place got good deals
Clean store good service!
Sorry service would not recommend to anyone.
Good business 👍👌
Great! Polite, Attentive, and wonderful service
Cant beat a $80 a month phone bill for 2 lines unlimited everything!
Its. A. Mehh. . . . . . . . . . . . . . . . ... . . ... ... . . . . . . .. . . .. . .. . . . .. .. . . . . . . . .. . . . .v. . . . . .... . . . .n.n .. .. . . . . . . . . . . . . . . . . . . . . .
Costumer service terrible, return policy thieves, sell China or Japan, and no returns, cheap business, avoid, go to Ormond, good people. ...........
Check your receipts. Staff here over charges
The best, great deals
Awesome customer service
Lots of great deals
Only place I go for my phone
Great customer service
Great place
Ok
Thanks for the help guys!
Knowledgeable and helpful
Very limited selection
Good
Great
Very professional
Rude
Excellent
VERY GOOD AUTHORIZED AGENT OF METRO PCS, EXCELLENT ATTENTION, LARGE PARKING.