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Devon Self Storage
12285 Felch St, Holland, MI 49424, United States
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Devon Self Storage
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Mi
Review №1

Mario was very helpful and showed me a couple of units, I was able to get a free month. Thank you Devon Storage!

Bo
Review №2

I was welcomed by the happiest lady ever! Beyond helpful and knowledgeable about everything! I appreciate how quick and efficient she was and man i swear her energy was contagious!

So
Review №3

The check in process was easy and seamless. I didn’t get the lady’s name but she was helpful and knowledgeable. Great service!

Ma
Review №4

Rabecka was incredibly helpful and getting a unit in a rush with a great promotion. As the manager she is very responsive and quickly gets back with you about any questions or concerns you have.

Je
Review №5

Rebecca is really good at her job she explained everything really well and got me into another storage unit would recommend her always

De
Review №6

They are an incredible company to work with!Very personable, professional & helpful.After comparing prices & value they were the best choice.

Mi
Review №7

Watch out for all the extra fees and dont forget to bring your homeowners insurance when you first sign up or youll be charged even more that day... customer service is not the best .. nice unit though

Ta
Review №8

Becky and Casey are Amazing they had me signed up and showed me the best unit to fit my needs!

br
Review №9

Casey was amazing help with showing me units!

Da
Review №10

Becky was very professional and helpful, she is truly an asset to your company!!!!

Sh
Review №11

From the moment we arrived, we were highly impressed. Becky was warm, inviting as well as very informational. Excellent customer service! Definitely 5 stars!!!!!⭐⭐⭐⭐⭐

Du
Review №12

Great secure place to come and lock up all your stuff, I just cant seem to find a better place for your home belongings you just cant seem to fit. great rates, great friendly staff and above all an amazing secure storage facility, I feel like all my stuff is safe and secured 24 hours A-day 7 days a week.

Ad
Review №13

Casey was amazing, very informative!

Li
Review №14

Rebecca was helpful and very pleasant!!

Lo
Review №15

The units look wonderful. The customer service is out of this world! The promotions given were great.

An
Review №16

Rabecka Shaffer who is manager at Devon Self storage makes the process super easy & convenient for you. She walks you through the process making it stress & hassle free . I very much appreciate her help & kindness. I am happy that I chose to work with Devon Self Storage .

Dy
Review №17

Mario’s great!

Ji
Review №18

Professional and personable. Perfect experience for me. Thanks for the attention to detail and for taking time to show a unit, allow me to drive my vehicle in (to make it sure it would fit) and to go over the gate operation. All with a smile.

Da
Review №19

Updated:Oops, should have been 5 stars!Service was great!

Ge
Review №20

Wonderful service! Polite and accommodating.Been with Devon for over 2 years..... Wouldnt use any other

Gr
Review №21

Excellent service, great customer service and customer care. Thank you.

Ma
Review №22

The service I received was incredibly polite and professional when I came in with some questions. The manager got all of my needs taken care of and found me the perfect solution for my problems. I would definitely recommend coming here!

Mi
Review №23

It was super easy to get a storage unit and didnt take that long

Ma
Review №24

Super friendly and helpful staff

Za
Review №25

They are very personable and willing to work with you! Ive had units here in the past as well as now and its very clean and well taken care of

St
Review №26

Good faculties, well maintained. Expensive!

ch
Review №27

Very friendly rapid and thorough explanation of the facilities

fr
Review №28

I’m looking for a place to store my stuff&Becky was great she was very helpful&answered all my Questions definitely considering about using you guys.

Al
Review №29

The assistant manager was covering while the original manager (month off October) and wow! I am so glad I met this women, I sadly do not remember her name! She was very friendly, and got me a storage unit fairly quickly and made sure my pass code worked. Her service to me was unforgettable. It’s the little things. She constantly checked up on me as I told her my situation on why I needed a unit. She continuously gave me lots of useful advice and options FOR my situation and was just so caring. Such a sweetheart. Storage is storage. The service is what makes me happy that I chose to storage with them. Gated. Security cameras. I feel safe.Only downfall is if you’re a night owl, like me, there are restricted times for you to access your storage which is 6AM TO 10PM. No 24 hours access.

Mi
Review №30

Always a wonderful experience renting here. Becky was extremely helpful, and was a ray of sunshine on a very cloudy day.

Sa
Review №31

I suddenly needed to get a storage unit. Using Devon Self Storage was an AMAZING experience! Walked in the door and walked out with a unit, in less than 15 minutes. I got face to face costumer service. And exactly what I needed for a great price! I am thankful to have found Devon Self Storage, and will be referring more people! Thanks for the great costumer service and help!

Ju
Review №32

BECKY HAD GREAT CUSTOMER SERVICE!!

Kr
Review №33

Easy check in and very clean/secure.

Lu
Review №34

Wonderful service, knowledgeable and friendly. Very clean facilities and honest rates

Sh
Review №35

I am having the absolute worst time with my movers, who with NO NOTICE told me I need to take possession of my goods tomorrow (after I just paid $350 for 30 days of storage), or pay a fee.Suzanne was so friendly and helpful, she even had me smiling by the time I left there. So very helpful!! I cannot thank her enough!

Ca
Review №36

The lady at the front desk was very nice and was able to answer all my questions.

Ch
Review №37

Rebecca was awesome so helpful and overall great... We almost caught a snake but much to her dismay it got away lol she is good at her job!

Bo
Review №38

Very helpful and kind staff! It was quick and easy for all my needs. Its a safe and great place to store all your goods. I run my own business and I recommend Devon self storage to keep your stuff safe and dry!

Lu
Review №39

Most well kept and clean property in the area. Fabulous staff that goes above and beyond for every tenant! Highly secure with no problematic issues! Very Satisfied! Keep up the great work!

Ab
Review №40

Chris was super friendly and helpful with getting me set up with my storage unit. The facility is nice, fully gated with cameras etc. I feel confident my belongings are safe there. Would definitely recommend!

Ly
Review №41

If your looking for a clean place with excellent management this facility is the best! I had a unit for years there and have no complaints. Will go back if I ever need a storage unit again!

Review №42

Amazing service and wonderful attention from Becky Shaffer

Sh
Review №43

Just paid for a storage unit today and we had such good customer service. They showed us multiple units and answered any questions we had. They made sure we had all the supplies we need for moving as well. Plus, first month of rent free !

Ro
Review №44

Such nice people to talk to. Clean units. Easy in an out. Great price

El
Review №45

I’ve been a repeat customer and never had a bad experience here. They are always giving discounts and helping you out!

Fr
Review №46

Very clean unit and Suzanne was very helpful at the desk. Took me back to the unit and made sure everything was complete with paper work and made sure all my questions were answered. Also loving the first responder discount! Thanks again

An
Review №47

Very polite, professional great service and price..

La
Review №48

Lady at the front desk was very helpful and courteous.

Jo
Review №49

Wonderful service! Premises very neat and clean.

St
Review №50

Rhonda was so helpful. I had many questions and was under stress having to move and store things quickly and swiftly. Thank you to Rhonda for being so helpful and going the “extra mile”

Mz
Review №51

Great customer service. Love the security of the lot.

Da
Review №52

Extremely friendly and kind. Great experience!

Je
Review №53

Very friendly, great price. Very clean facility.

De
Review №54

A welcomed change of ownership and management.Friendly helpful office manager.Timely monthly reminders.Affordable rates with property insurance.I am satisfied customer.

Ri
Review №55

Great service an wonderful people glad I went there you will be too!

ro
Review №56

Suzanne was awesome. Friendly and efficient. Facilities are clean and organized. Highly recommended.

Mi
Review №57

Really expensive

Ph
Review №58

I had a great experience ! Suzanne who helped me was great. Very informative! And was extremely helpful! Thanks Suzanne! You were a big help on a short notice we

Me
Review №59

Super friendly staff. Was able to get unit right away and she explained the bill and everything I needed to know about getting access very clearly.

Si
Review №60

I stopped by yesterday while in town, I literally haven’t been in almost 9 years! Suzanne assisted me and helped me with every I needed. I appreciate the great customer service.

Za
Review №61

Great service, and facility. The site manager is nice and very helpful. I do wish that this site was 24 hour access like others around, they have the means with security. I would recommend, because they’re simple, and affordable.

Ab
Review №62

Great customer service, very responsive to my needs!

Aa
Review №63

Great experience, very friendly and helpful

Mi
Review №64

Clean. And run beyond expectations. Great People

Tr
Review №65

Becky did a great job!

lu
Review №66

The lady at the desk was very nice and funny, place and security was very well maintained. Love the place and wouldnt switch to anyone else. I would recommend it to my friends n family about this place! 😀😀

Su
Review №67

The new owners have the office staffed full time now with fantastic people and the place is nicely taken care of. They are helpful and understanding. Dont let the old Felch street sign outside fool you. They are now Devon and they are amazing.

Mo
Review №68

Incredibly nice staff and very clean facility.

Am
Review №69

Super helpful!! Got me into a unit on a Saturday! Answered any questions I had as well.

An
Review №70

Good storage and very clean 😃

Ji
Review №71

I was renting from them for 3 years and had a lot of stuff happening with a back injury and then loosing my home. they have gone above and beyond what they had to do, they are some great people with good hearts, God bless them.

No
Review №72

This place is secure and clean and the management is amazing. I been renting from another storage rental place here in Holland and at this time I have two rental units but, as soon as I can I am moving all of my things to Devon Storage.

Sa
Review №73

Very friendly and informative staff! Definitely recommend!

St
Review №74

Suzanne is amazing! She is friendly and very helpful! She is patient and understanding. Im very happy and satisfied to be a customer with Devon Self Storage!

Ro
Review №75

I was very happy with the place and will come back again

Ro
Review №76

Great place for storage. It was so simple, most of the paperwork can be done online and Suzanne was very nice and informative.

Lo
Review №77

Very clean. Rodent control. Helpful staff. Only reason for 4 stars is they require insurance coverage. I had a storage unit at this location. It was sold from a family owned company to Devon Self Storage. I had no choice but to pay the insurance.

Ma
Review №78

Susanne was very nice and very helpful. She went out of her way to help us. Thank you.

Da
Review №79

Very nice people. Clean with a great special.

Na
Review №80

Reasonable price very spacious and large

Sh
Review №81

Very nice experience and they were very friendly. Loved it from when I first walked in

Pa
Review №82

Awesome customer service! Very friendly! Immediate availability 😊

Ca
Review №83

The office was clean and the lady at the counter was very informative and friendly I believe her name was Suzanne will definitely recommend Devon Self Storage to my friends.

Mi
Review №84

Super friendly, very great service !

Li
Review №85

Excellent customer service. Tiffany was very informative and helpful.

Do
Review №86

Great friendly staff and clean facility. Havent had any issues at all so far!

Je
Review №87

Thank you to SUzanne for being so helpful and getting us all set up so quickly!

Dy
Review №88

Very friendly, made sure to answer any question very clear and easy to understand. Will use this facility if I need storage again.

Yo
Review №89

Suzanne is the best and most informational person at Devon’s self storage vary helpful and knowledgeable I would recommend them for anyone thank you

An
Review №90

Good place, straight with you on fees and no hidden costs that are not explained

Mo
Review №91

Very clean & lots of space, different size units for whatever your needs are. Easy access but secure gates.

Ma
Review №92

Welcoming and helpful staff with a clean and easily accessible property. Comparable rates and there when you need them. Safe and convenient.

ma
Review №93

Very pleasant and informative experience was great got a showing of the storage unit to assure needs are met

Co
Review №94

Great, great service and super helpful considering our unique situation. High recommend!

Jo
Review №95

Good units for a decent price. Needed a storage unit for 2 months and they were easy to work with!

Na
Review №96

Very friendly and orginized and very helpful. Very clean property as well!

Jo
Review №97

Suzanne was great! Storage units are clean and reasonably priced.

Pa
Review №98

Great people and super friendly!

Jo
Review №99

Susanne’s customer service is second to none.

Ge
Review №100

Easy to work with, simple, and clean. Tiffany was great to work with!

Information
32 Photos
100 Comments
4.9 Rating
  • Address:12285 Felch St, Holland, MI 49424, United States
  • Site:https://devonselfstorage.com/self-storage/mi/holland/felch-st//#/units?utm_source=GMB&utm_medium=organic
  • Phone:+1 616-298-3698
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Packaging supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9AM–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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