Staff was very helpful and friendly. The lift I rented was missing a pad for one of the stabilizer arms. This was a bit of an inconvenience, but still would recommend this company.

True Taylor rental did an amazing job when we worked with them. We had them bring the chairs for our wedding at a Country Club with a pretty narrow window for setup and takedown and they did everything flawlessly. I never even saw them on the wedding day, they worked with the wedding coordinator and got everything just the way we wanted before we even made it to the ceremony site to check on things.

We rented a tent, tables, and chairs from Taylor True Value, and we were very impressed with their service and willingness to work with us about dates and numbers. They delivered tents to two different locations at the time promised and with great detail. All the people I worked with were helpful and did exactly what I requested. Even the setup guys were reliable and courteous. Thank you!

I used Taylor Rental for my daughter’s wedding. They were amazing to work with. From my first phone call to the many other calls I made, they were always super friendly and helpful. They went above and beyond to make sure the tents and everything else I rented, were exactly what I wanted and needed for our outdoor space. This is a great company and I would highly recommend them.

I called Friday the day before my wedding for a tent because the one we were gonna use got broke by the storm the night before & Artelle was awesome working with. He made it happen. & had the tent delivered within 3 hours of my call! Truly appreciate it. & definitely recommend using Taylor Rental!!

Taylor True Value Rental offers such a wide variety of products to rent! It is a seamless process to reserve the item that you want, pay, pick-up and then return it. All the staff members are polite and helpful.

Great customer service. Quick in and out when picking up and returning items. Everything worked as expected. Will gladly use their rental equipment again.

Taylor Rental was incredibly helpful during our entire wedding planning process. We were originally having our wedding in a different location and then Covid caused us to move it. We were out of their normal radius but Taylor Rental accommodated us and brought all of our tent supplies to our new spot. Every single person I talked with were patient and kind. If you are looking for a vendor that truly cares about their customer’s experience they are the people to work with!

Courteous staff. Very cautious with the install. Tent and other equipment in great shape. Included table covers were perfect-- no clips or tape needed.

Wow. Time and again Taylor Rental and James in particular come through. So hard working and always put in the effort to say “yes” and deliver superior products and service. As a wedding planner, I have to trust who I work with and recommend and I will time and again with this group. James does a site visit and personally is on many set ups. They have quality team members who know what they are doing, are professional and work so hard! Hire Taylor for your wedding or event, you won’t regret it.

We hired them to set up our tents for our outdoor wedding and they did such a good job. They were on time and professional. They set up the tents very quickly and provided all the other items we needed, tables, chairs, lights, linens, dance floor, archway and food warmers. They were very responsive and answered our many questions. I would highly recommend using them for all your party supply needs!

Not a very helpful place. I have a out of state id. Went to rent a equipment trailer. You said id and credit card. Brought that. Then it was oh no out of state id beside the trailer is now broke. You didnt have to lie and say that the trailer is broke. All you had to say is we dont do out of state id. Dont recommend this place at all. This was the store manager that said this. Just know you may get lied too.

They were a lot of help with planning an upcoming wedding! They made suggestions for what we would need for the amount of guests we would be hosting without be pushing us into anything. The contract they sent was very clear. We are looking forward to the big day and will be telling anyone we know planning a wedding about Taylor Rental!

Rented tent and tables in excellent condition. Set-up and take-down was done professionally and on time. Great job.

Very customer oriented and friendly. I made a day-of addition to my order and was instantly accommodated.

Rented a jackhammer and post hole digger. Staff was super helpful in advising me what I needed, tools did the job very well. I thought it would be an all day job and was done in 3 hours. Was even able to get a credit back since I could return it early.

I am very happy with the staff and service of Taylor Rental. I came in the store not knowing exactly what I needed for a project. They were very patient making sure I got the right equipment. They even started my time over because I had a question on how to operate the equipment. If your not the sharpest knife in the drawer when it comes to these kind of things this is the place to come. Thank you Larry Paulson

Great customer service! I’ve rented a wide variety of equipment and spent thousands of dollars from them and every time I’ve had a great experience. I will recommend Taylor Rental every time.

Taylor True Value Rental did the tent, tables, chairs and some of the linens for my open house. They did amazing and it looked great! They set it up while we were away and took it all down the day after. Not a bit of hassle.

Great caring and professional staff. Very accommodating and easy to work with!

WOW. Taylor Rental was referred to us by our wedding planner for tent, table, and heater rentals and we were SO IMPRESSED. James met us for our site visits and had the most positive, can-do attitude. He went above and beyond to find us the right tent size for our unique location; he had a new table built for us to accommodate our needs; he & his team arrived on time for set up and tear down; and really just impressed us all. Thank you James & Taylor Team!!

We had a short amount of time to organize a Celebration of Life gathering to honor my brothers passing. It was the weekend of the 4th and we knew it was a possibility that we wouldnt be able to get what we needed.Not only was the staff sympathetic and kind, they also helped us get the tables, chairs, and table covers we needed in no time. They didnt have anyone available to deliver, but they were helpful in getting us loaded up when we came with a trailer to transport everything.

The selection is great. The people at the front desk and in the back are very friendly. I had a couple of different problems with the heater(s) I rented. During initial consultation the information I received related to what type of a plug-in I needed was either incorrect or I didn’t understand it ( could be my fault). Upon follow up it seemed as though they were unwilling to imagine it could possibly be their mistake. Then the knob was broken on the unit I got and the person at the desk made it sound like one of the repair technicians had just used it at their house (indicating that it actually wasn’t their fault). When the technician came to my property to look at it, he expressed that he used the unit two years ago and not recently. Again maybe this was just a misunderstanding. So in general I still give them a positive rating because of their selection and friendliness.

The item we had reserved did not have a part. We were able to get a substitute, but had to wait a bit. Fortunately my son noticed a part was missing before we left.

Very professional, Always have the tools I need and customer service is great.

Rented tent,chairs,tables, and other wedding related things for my daughters June 19 wedding . We had great communication, quick responses to emails, very helpful on the phone, made you feel like they actually cared .The tent set up crew was great as well .We had a great experience !!

James was so helpful and professional! He has a great sense of humor and we were able to get the items I needed on short notice. The items I rented were in excellent condition and were delivered to the venue effortlessly. Thank you for the great service!

Taylor Rental has been so accommodating with our tent rental for our outdoor wedding reception. We changed plans to host an outdoor wedding rather than an indoor venue, and I was so happy that Taylor Rental had exactly what we wanted available! They have been so easy and quick to work with when getting quotes and making changes.

Quick and easy service. They had what I needed when I needed it. Employees were welcoming

Wonderful experience. Very helpful, friendly staff. Reasonable pricing. Nice, flexible weekend return hours. I highly recommend. 😁

Use them very regularly both personally and professionally. Very good organization!

Great place, with good selection of equipment. highly recommend.

Taylor True Value Rental Holland did a fantastic job for us! They were happy to adjust our ever changing plans and did a great job on the day of our event. I have used Taylor Rental Holland in the past and gladly refer clients to them!

Weve used Taylor Rental for years and were always so pleased with their service and products.

Being a small business owner I could almost open a tool rental shop myself. But on occasion there are expensive tools you need for a one time usage and thats where Taylor comes in. Their entire staff is friendly, provides helpful hints (nice, even if you dont need it) in tool operation and they go above and beyond for the customer. Rental pricing is reasonable but most importantly their tools are in excellent working order. Nothing worse than renting a tool and having to fix it so you can use it. They always have the tool I need as well. They earned a loyal customer.

The people were very informative and friendly. Great equipment

Huge shout out to Taylor True Value!!! I made a last minute reservation and they were beyond accommodating. The entire process from reserving the items, payment & picking up the items was made extremely easy. Everyone was super friendly & the prices were reasonable. Highly recommend!

Super easy, had a great experience w/ Taylor Rental for our graduation party.

Very impressed with the team at Taylor True Value Rental center. Tyce and James were personable, professional and very efficient. Id definitely do business with these guys again!

James,We appreciate your solution focused attitude with superior service and response.Taylor Rental is our go to place.Thanks for being there for us in this tough time.Your team is the best!Michael PietrangeloVillage Inn Pizza

So far so good Im getting married the end of May and they are more n happy to help me out too order stuff

Appreciate these people. They do a great job and always take care of us when we have a need.

Great place to rent what you don’t have yourself. Convenient location and fair pricing. Friendly knowledgeable staff.

Rental went good, do have a large inventory seems like

Great people. I run husky saws and they always have pro saw available for purchase and if not they can order anything.

Great experience! Quality products, workmanship, and service. They had everything we needed to host our daughters wedding in our backyard. They were professional, efficient, and personable. Very much appreciated how they worked with us to create our own beautiful venue!

I have rented a few times and they have been easy to work with . On time delivery no hassle ordeal.

We used Taylor Rental for our daughter’s wedding! Due to Covid, plans changed quickly and often. Taylor Rental was fantastic at helping us adjust and keep things organized. The products they offered were excellent and high quality! Picking up our order was smooth and the guys helped load everything up for us! All around, I highly recommend Taylor Rental!

Taylor Rental worked with us during COVID-19 at a venue in Holland MI as we needed outdoor space to host events. They did an amazing job working with us during a hard time. They were flexible and able to come on short notice. We appreciate the team and the work that they did during this COVID-19 wedding season to help us better serve our clients!

I called to inquire about equipment the customer service representative named James answered the phone call started answering questions as I was going through mid-conversation without warning put me on hold.I assumed it was an accident called back about 2 minutes later and asked him why I got put on hold mid-conversation he said theyre very busy.They are apparently too busy to give customer service to a long time customer. thankfully there are many other rental places in the area and I can take my business to where it is actually appreciated.Good job James you managed to lose a contractor as a customer by your horrible customer service.

Terrible service. Claims to be honest and lies about equipment then stumbles to retract statement and make an excuse as why it was ok to lie. Manager laughs and claims their products are great when she’s never operated one. So sad. Good business lost out.

Phenomenal service

Appreciate kind sales person services.

Simply the best!!! Best crew of employees, Timely service, great rates, clean and updated equipment plus they load and unload their equipment for you! Couldnt imagine going anywhere else! Thanks for the awesome service guys!

Very impressed with the service and kindness of the employees here. Helped me with a dunk tank fundraiser for Hope Colleges Dance Marathon. They were able to help quickly and efficiently with only a few days notice. Highly recommend.

Great place to rent equipment and management is great to work with.

We highly recommend Taylor Tent Rental. We used their services for our wedding reception and the customer service was amazing. The items showed up in great shape and their team doing the setup was friendly, polite, and timely. They handled everything and made this process much less stressful and enjoyable. We got a 20 by 30 tent, table and chairs, trash cans, keg cooler, and various food serving items from them and were pleased with everything. Great company, great service!

Great customer service

Loved our experience with Taylor Rental. We forgot to pick up our generator during store hours and we were leaving down to Tennessee that night for a week. We called their emergency line at 8:00pm and within an hour we got a response saying they would personally deliver the generator to our location so that we wouldnt have to be without it. This is the type of customer service that Taylor Rental is all about. It is the only place Ill recommend for those who have rental needs in the Holland/Zeeland area.

Awesome Service Always!!! Very Friendly Staff and knowledgeable. good prices quick Service. they have just about everything you would need for any type of Job you are doing. Awesome, Thank You Very Much!!!😍👍😘🤙🏿 God Bless!!!🙏😍

No masks? You lost my business. Stop being so selfish.

It was good? Fast and efficient.

Kind, quick, and informative interactions!!

Friendly from the second that I walked in the door to the second that I returned my rental. Professional all the way. Equipment was exactly as expected. Clean and in perfect working order. First use of the season for my rental with zero issues. Would recommend to any Hollander and beyond. A+!

Quick and easy service, $20 to fill a propane cylinder. They do fill to 20lbs vs the cylinder swap places that do 18lbs.

Very professional business here. Happy to do business with them. Got a great deal on a graduation tent for my son. Great day.

This company is amazing! I can’t believe they saved the day. My daughters wedding day was saved by Tyce, Tristen and James! They we’re amazing, came through at the ninth hour. I called and they jumped. I mean in two hours they put up a tent so the wedding could go on. I know they can’t do that every time, me but I am so thankful. 🙏🙏

Ive rented from several places and this store is by far the cleanest, most professional rental store Ive dealt with. All staff was courteous, knowledgable and helpful. I was really surprised that they offered 24 hour service if I had a problem (which I did not). I had 3 weekend projects to tackle this winter and they all required equipment that I didnt own. Of the 5 pieces I rented I think 3 were practically brand new, the other two were more used, but worked perfectly. Well done Taylor Rental!

I rented a man lift from here. When I took it they said it was electric only. Got to the job site and got 40 up when it caught on fire. Called their emergency hot line which is an answering machine. I was stuck by myself in the lift for over an hour at height. Im lucky it didnt crash to the ground. When they called back they said Never use the electric controls, its gas only. I took it back and wanted a refund, but turns out the only guy who can grant such a request is perpetually on vacation.Disappointed a west Michigan business would be run this way.

Great place to rent items from. Ive rented many items from them the past 2 years since moving from Memphis TN. Smooth and easy process....good products, and good rates too!

Our 4th of July weekend wedding would not have been the WONDERFUL CELEBRATION it was without Taylor Rentals. We relied heavily on Taylor throughout the entire planning process and found the staff to be nothing but accommodating and even creative. All of our equipment and arrived in excellent condition. Should we have future rental needs, well definitely be using Taylor again.

Very nice people and willing to help you hard to find these days thanks

Great place, friendly staff, great service.

James was fantastic! Thank you for taking such great care of us. You went above and beyond with the sale if our new mover.

Taylor Rental is always great and easy to work with. Ive used Taylor for a wide variety of things from equipment to event items. They are always a pleasure to work with and very fair!

Have pretty much everything you can think of to rent! My only critique would be that their prices are higher than some of the other rental shops in the area - CDR and Gemmens.

These people were rude when hooking up my trailer and gave me a trailer with a broken axle and wheel bearing. They left me stranded half way to ohio telling me that I needed to pay for it to be towed and fixed the next day. So I also have to pay for a hotel room ?! I have rented from them for years and this is how they treat a loyal customer?

Not it all happy with there Customer Service. Had faulty equipment and still charged me full price. So I guess our time has no value as thy wanted me to call the Manager when it was there fault the Equipment did not work. I think he should calling me after gone there 30 years done with them.

This place had never failed me. They are kind, knowledgable, and efficient.

Hospice of Holland works with Taylor Rental twice each year for large fund-raising events. Staff is always professional, helpful, and thorough - with up-to-date information at their finger-tips. Were pleased to work with them.

Taylor rental and their staff went above and beyond to make sure our event went off without a hitch! Over 600 guests, they fulfilled all our needs.

Large selection of rental tools, friendly staff and competitive prices. They are my go-to rental company in Holland.

Quick and painless visit. Staff is super friendly, helpful, and knowledgeable.

Helpful staff. Great selection of quality products.

Absolutely got an amazing deal for a professional tent for my birthday party!

Easy in easy out. Straight forward pricing.

Fast service. Nice people.

Rented a tractor with tiller. Equipment worked great, they were fair with the price and there were no surprises at the end.

Always has what I need. Very helpfully employees.

Excellent customer service, very polite, and helpful.

I rented a moon jump from them last year-No problems, so I did the same and rented one this year for my kids birthday party!!! Well apparently I got a new one and it was to hard and to stiff for the kids to jump and have fun on it-The kids ended up wanting the trampoline instead of the bounce house. Then I called to complain and the guy basically told me I was wrong that they all tested it out when he got my email/phone call. I even attempted to jump on it and it was to hard for me and my husband to do it!!!!! I will not be going back next year-I will be going else where for a moon jump-oh and the price was ridiculous too-$265-Outrageous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very fast easy service. Couldnt get through the holidays without Taylor rental

I drove by it.looks like a nice building

Awesome place to rent equipment from. Friendly staff

Great customer service

Just went there for chain saw parts. Its in the back.

Sweet place to rent tools

Outstanding service and nothing is a chore

Excellent customer service!

Rates on propane are about double what you can find in town.