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CD Exchange
12465 James St NW, Holland, MI 49424, United States
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CD Exchange
Comments
Gi
Review №1

What a fun store.You can listen to old tunes or new tunes and without spending an arm and leg.They also have movies.

Mi
Review №2

Friendly and helpful staff. Lots of movies and CDs to choose and a few video games.

Ro
Review №3

Great place. Awesome staff

Mi
Review №4

I often visit the Muskegon location. I was going through town and decided to have a look around.Thier Genesis selection was a little lackluster. It was mostly sports games.I did find a season of the Simpsons I was missing.The buy three items get a fourth free deal is a great value.The staff was friendly and attentive. The store clean.

Ma
Review №5

Dishonest business practices happening at this location. Employee changing already marked price at register, after I said I wanted it . Owner had a month to give me a call back.

Ca
Review №6

Always has everything you need for gaming at the lost prices in town. Very nice staff! Been my GO TO for over 13 years

Ze
Review №7

Great selection of movies/music/video games from classic to modern at good prices. They have game consoles in good refurbished condition as well.

Ga
Review №8

They have a great selection if games, movies, music and posters.

Be
Review №9

I was not impressed with your sevices. My husband and I visited and I grew up in Holland, it was the first time ever being in your store.Not a single employee welcomed us or asked if we needed help looking for anything. Very unwelcoming.Wil defintely not be back.

Ju
Review №10

Best collection of used cds in town 👌

Th
Review №11

Absolutely love going here! I have been buying and selling here for a few years. Games, systems and movies. Their selection is awesome, and always changing as they take in new inventory. Very nice people and very helpful. The prices they offer for your old games and systems are fair. And Tucker (golden retriever) is just a doll! Highly recommend this store.

Na
Review №12

Nice place, very good prices, and helpful, friendly staff.

Na
Review №13

Its a dive however the merchandise is awesome and the help their was great!

Da
Review №14

Pretty disappointed I cant recommend this place anymore.If health is a concern: employees generally wear masks around their chins or not at all.Zero respect for their customers, or the local community.Zero care given if you or a loved one has struggled in the last year with Covid-19.If you dont know anyone who has, this might be the place for you!

St
Review №15

I have been shpping here for nearly all of my technological needs since I was young. Everyone there is kind and helpful and meeting the store pet Tucker the Golden Retriever was a real treat. I think I would appreciate it more if they had more options for video games, however the prices are phenomenal and I will continue to shop here.

To
Review №16

Very helpful. Above and beyond. I love the main guy who works here. Hes the best service ever

Ji
Review №17

Willing to help and great selection on just about anything.

Au
Review №18

Ripped me off and they were rude af dont waste ur time

Ja
Review №19

Great product and friendly people.

Br
Review №20

Love you guys and your dog cant wait to come see you

St
Review №21

Stopped in on a Saturday night. The atmosphere good, people shopping but not too busy. I picked up some CDs and some records. The CDs were great, the records were very dusty and well-used - no inner sleeves, etc. But once I washed the records, they played great!

Br
Review №22

Always a great place with good prices. Buy 3 get 1 free.

Ro
Review №23

These guys have always been the best. Great prices, knowledgeable staff. A trusted name in electronics for years.

Am
Review №24

Very friendly staff, always helpful. Great selection of products! My family loves shopping here!

Br
Review №25

I love see the exchange it is my favorite resale music shop DVD shop by all of my music and my DVDs there and we recommend to anyone definitely worth the trip and not a waste of time whatsoever come on down itll be worth it :-)

Ad
Review №26

Wonderful people, great prices, and a good selection... What more could you ask for!

Ja
Review №27

Game are priced at ebay prices. Not a great selection. Store was not very clean or organized.

J
Review №28

Very nice staff, very efficient and reliable return system

Mi
Review №29

Very friendly and knowledgeable staff! They have almost everything you could look for. If they dont have it, they will help you find it somewhere!

Ro
Review №30

I LOVE this store. They even get rid of any scratches on my CDs. Music is VERY important to me. Ive been listening to my favorite music while going on drives at night since age 16. I LOVE 1980s and early 1990s! Ive got my favorites from here like: West End Girls (1986), Shout (1985), The Look (1989), RELAX (1984), Johnny Hates Jazz (1988) and so many more...way too many to list here!Adding later: To the owner...lol...I LOVED your hilarious replies to all these whiny losers...talking about peon levels of price differences. Your reply to Rios about learning English OMG I was laughing half an hour when you said thats an interesting concept! Keep up the great work and I LOVE your store...I grew up in the best times for music and movies in the best country on earth! Your store brings me so much happiness via music.

Ri
Review №31

Great place great deals

Ja
Review №32

Very reasonably priced, & very friendly staff. And its a local business that should be supported.

Ga
Review №33

I recommend coming here before spending to much at a franchise like GameStop.This place is AWESOME!The selection was great and the customer service was AMAZING!We walked in thinking we were going only be able to afford 1 maybe 2 good games and walked out with 6!!We had just purchased a gaming console from a yard sale and the guy behind the counter asked if he could check it out for us. I said sure and he cleaned up the harddrive and memory for us and even found out a game already existed on the console. He made sure the console worked properly and did all of this free of charge!! He was very knowledgeable about the gaming system and each model. He was also super friendly and wasnt looking to rush us out the door. Which is never the case anywhere else. Especially when you have 3 kids in tow and 1 of them is a curious 2 year old.I appreciate local businesses like this for the dedication they put into every aspect of their business.

Da
Review №34

Love this place. You never know what youre going to find. Ive found CDs there for $8 that cost $50 on Amazon. I try to go only a few times a year, because when I do I spend a ton of money. Love this place.

Ti
Review №35

Was looking for a out of print record they had it awesome. Media too excess. Good place to shop

ma
Review №36

I love this little Holland owned shop! They always have the most fairly priced stuff. They will be 5-15 bucks cheaper then any place in the area. Their customer service is great all the guys there are very great. Always a great experience.

Ja
Review №37

Great place to shop, staff here is efficient, you lose 1 star for a few reasons, if Im coming in to sell something I dont need a staff member telling me that the item is useless and wont sell keep the useless part to yourself and kindly refuse the offer. Secondly this is the primary reason why I cant stand buying video games here, I dont know whos idea it was to put such a awful price tag sticker on the game cases its highly unnecessary theyre difficult to remove and if not removed correctly they will damage the case. Stickers can lessen the value of items so take this into consideration and please find a alternative solution.

Ma
Review №38

Amazing selection of movies and video games.

Ja
Review №39

Good finds there!

Ri
Review №40

Went to find a wii controller at multiple places and found one here at a good price

Ka
Review №41

James Slagter steals every chance he gets from you! Anyway chance he can he will hoodwink and he has no qualms about doing it to you Eric. He’s done it since the day he started there in July of 2017. He’s a thief! Always has been. I finally got away from him and I honestly can’t believe you haven’t caught him. So I’m telling you. James is stealing from you DAILY! Any day he works he is stealing from you. Just being a good business woman. You should know. He’s a no good.

Am
Review №42

Great place to find used games, offers a lot more then anywhere else for used things.

Je
Review №43

They gave me a very good price for the items I was selling. Much better than the other place in town... thanks guys..

Mi
Review №44

Greatest used entertainment store on the lake shore!!!!!! All around.

Ma
Review №45

The guys here are so helpful. We didnt end up buying anything, BUT they did give us a bunch of tips and things to look out for on the product we were looking for. Thanks guys!

Jo
Review №46

Great selection & excellent prices for used movies. Helpful employees. Database with movies (unlike some resale shops). Buy 3, get 4th free on movies.

Je
Review №47

I absolutely love the staff! Great variety of movies and games!

Ra
Review №48

Love the environment. Staff are friendly and down to earth! My son loves to go there for games. Huge selection of used games, movies, records, CDs, etc.

al
Review №49

In reading these reviews I would agree with the good ones. I have always treated these gentlemen with respect. From their help with anything I need. Always willing to talk through any question. These guys unless busy which they will mention. Have been a great resource. Buying or selling they always remember me either over the phone or in person. Like said earlier give respect to get respect. 5 years and counting better than the rest. Better prices and always willing to beat the competition. So all of you rude people stop getting angry with the fact you are not the center of the universe. Keep it up guys, this is a great place.

An
Review №50

Nice store. Has more of a mom and pop feel compared to some of the area stores. Prices are more than fair. Decent selection of games. Lots of great CDs to choose from if you like music. Will be back for sure

Mi
Review №51

Great selection and price

Aa
Review №52

Love this place very much. My Girlfriend and I come here a few times a month to browse to selection they have. They get new movies in all the time and it leads to fun cheap date nights. The staff is always nice and will happily look up movies to see if they have them in case you cant find them yourself. Highly recommend.

Do
Review №53

Staff very helpful and knowledgeable. I was in and out in less than ten minutes.

Br
Review №54

Ive been coming here for the past 14 years and its always been a great place for finding retro electronics and games of all types. Its a lot of fun to just look through everything theyve got because it changes so often. You never know what youll find!

Ri
Review №55

Everyone that works here is always in a fantastic mood, tons of good deals, and a good environment. Id even come here over gamestop just because the employees are so good to me and my friends. 10/10 awesome as Hell.

Ka
Review №56

Great movie selection it is my go to place! Staff is very helpful I ask them for help all the time and they are always more than willing to help me find the movie I’m looking for! Go here like 6 times a month and they normally have what I want!

Ie
Review №57

He knew his knowledge about Mario games😊

Om
Review №58

Best shop in town. A must see Holland staple. Phenomenal attentative Staff and stupendous selection of products!

De
Review №59

For a modern store this place has a gentle Mom and Pops feel. There is an atmosphere unlike other chains where you dont feel pressured and there are probably fewer bean counters behind the organization, just people like you and me! 😊

Ch
Review №60

Ive been a frequent customer for about 20 years. For me its always been a go to place when looking for reasonably priced video games & accessories, CDs, and movies. Super helpful staff, and owner. I deducted one star because of how trade ins seem to work at times. I recently brought in a almost brand new game with stellar reviews that a new copy everywhere is, and will remain $59.99 for some time. It wasnt even in the system there yet, only being a few weeks old. It was on sale for a couple days at best buy for $40 when Id gone in I guess, so that brought the trade in value down to $15. Its $59.99 everywhere still, best buy included. I do understand mine was a used copy, and youre trying to run a business. It still felt insultingly low for something you can turn around, and sell for 2 times what you paid for it, with that price even being one of the cheapest used copies in existence. I could turn around, and sell it for 3× what was offered myself. Its happened on more than one occasion, and reminds me of why people joke about trading things in to gamestop. Even they though at the time of writing this, are offering $27 cash for it. Regardless, Ill never hesitate to recommend CD exchange, and do so often. Its a staple in Holland, and its basically a life-hack to check what they have before going to the big box stores. Youll more often than not find exactly what youre looking for, and then some!

Be
Review №61

This place is the best. I almost always come out at least with what I wanted and usually more. If they dont have what I was looking for then they always offer to take my name and number in case a copy comes through. The guys are super helpful and unless they are obviously swamped they always take the time to answer questions. I always recommend this place to my friends. Keep up the great work guys!

Go
Review №62

They got a wide section of video games and retro games, as well as consoles and a surprising amount of anime

Da
Review №63

Excellent service and great prices. Friendly staff

La
Review №64

Fantastic store and people. You can go buy a ton of stuff for cheap. Use it until you have had enough, and sell it back. Great service and value!

Jo
Review №65

You will probably be disappointed if you are looking for records here. They are all lined up on the floor under the cd racks, so crawling on the floor is required. I came across a number of classic titles I would have bought, but they were in poor condition. Worn covers with plenty of scratches and scuffs was too common. Pops, clicks, skips, and constant noise are not fun if you want to enjoy the music. I would suggest they learn what to look for condition wise when taking them in and dumping all the junk, then make a nice section with standing bins to flip through. A well curated selection would attract more record hunters and probably boost sales once word gets out. You may have heard that vinyl sales have overtaken CDs recently, so the market is out there. Otherwise, the staff was helpful and honest. There was also a decent selection of retro games.

Gr
Review №66

So Im new to the area and I checked out all the local gaming places over the last few days. CD exchange, disc traders, GameStop all had their perks and would all be worth going to. I would recommend these 3 to fellow gamers. Anything else in the area I visited was not worth it. Good selection here on games and music. Im not a music fan but if you are this and disc traders are worth it. GameStop was good for new gen games. CD exchange and disc traders have good retro items as well as the newer stuff.

Za
Review №67

These guys ROCK! I am a continuous customer, and I love there selection. They are always there for you when you have a question, and they hook you up when you spend money. I have been going through their doors for about 10 years and I cant recall a bad experience.There products are guaranteed, and the customer service is top notch. Thank you guys for being the best buy,sell, and trade store ever! you blow your competition out of the water.

Jo
Review №68

My familys favorite store! We have to stop everytime we pass by. We tell ourself we only going in to browse, and we always walk out spending at least $60, because of the amazing selection and prices. The staff is very friendly amd helpful. Keep rocking it!!!

Za
Review №69

Very unsatisfied with cd prices. You can buy all the stuff cheaper on amazon even after shipping. These guys want more for used then some of this stuff is new. If you cant wait theyve got a good selection. But if you can just go on amazon.

Sh
Review №70

Would not accept any of my movies because they had dust on them. I no longer wanted the movies they had no marks. They worked perfectly. The thing is they had dust on them go figure

Da
Review №71

Awesome place! Should have what youre looking for, or looking to sell.These guys have always been friendly helpful and Knowledgeable hereTheyve been here for a long time and this is why! ..... Go here

R
Review №72

Been going since I was a kid, love the atmosphere, fun to just come and chill while checking out albums, games, movies, and theyre sweet band posters.

Ra
Review №73

You did a good job lasting the longest out of other game stores in Holland. I was playing with you earlier 😂

Ri
Review №74

Great deals and a extensive collection of games and music. I really like how they can call if something comes in that you might want

ja
Review №75

I absolutely love this place it has cds used game systems varieties of movies buy 3 get one free u name i absolutely love it

ai
Review №76

Great deals, friendly staff and awesome selection of retro games A++ recommended

Gl
Review №77

Small store but packed with a huge amount of video games, current and old school video game consoles, movies, and music CDs. Staff is laid back and knowledgeable.

Ar
Review №78

Great selection of classic games and consoles. Friendly staff and great atmosphere.

Ra
Review №79

Love this place. I go here all the time. I highly recommend this place to everyone

Ch
Review №80

Love this store . Staff has always been kind and courteous.

Ni
Review №81

I recommend this store over any Play n Trade any day of the week! I bought four games with them; and they gave me the fourth one for free. They were going to give me the cheapest of the four for free, but they decided to make it the most expensive one because the sticker on the cartridge was slightly damaged. I also asked if they had a game, but they couldnt find it in their inventory because it was buried. They took the time over the weekend to find it, and call me the next day to come pick it up. What service!

Jo
Review №82

Very clean well organized and very cheap, pay well for trade-in items

Sa
Review №83

Great prices, selections. Very helpful and friendly staff.

Ic
Review №84

Thank you for the games they are really really really fun.I recommend everybody to go to CD exchange.

js
Review №85

Employees are helpful and I like how organized the store is.

jo
Review №86

Bought several disks...one was discolored when packaged.Was told that I would not be charged for this dvd, because of the discoloration.It worked. And your customer service has gained a loyal customer and fan.Thank you guys. I will remind you of this when I shop again.

jo
Review №87

Great place to shop for new and used game systems, movies, posters...you name it they probably have it. They can get it if you want it also...

Se
Review №88

Awesome little store with alot of variety in Cds, Dvds, and Vinyl. Friendly and helpful customer service too.

He
Review №89

Will definitely come back again

Th
Review №90

Love this place. Friendlier and better service than other similar locations.

Am
Review №91

These guys are great. Low prices and great people

Ba
Review №92

Great store for used video games, consoles, accessories ect. Staff is super helpful and knowledgeable.

Ma
Review №93

I like how friendly the guys at this place are and the prices on some of their stuff is good.

Tr
Review №94

Benn going here for 10 plus years great people and wide selection.

Mi
Review №95

Great selection of used music, movies, & video games. Friendly helpful staff.

Jo
Review №96

Wow. Decent enough selection but rude and staff. Most stores we frequent in larger cities are much more pleasant and less condescending. Certainly wont return.

Ke
Review №97

Id first like to say that I came here WANTING to buy something but the way I was treated when I came in was very unnecessary. And by reading the responses of other bad reviews, the owner doesnt seem to really care and is also rude.I went in today wanting a Wii and to look for some game cube games. I wasnt acknowledged once. No hi, no welcome. Nothing. I was there for atleast 5 minutes, maybe 10. Two workers were there just screwing around on the computer. Nobody else was in the store. They didnt ask if I was looking for anything until after I started heading for the door. They seemed annoyed with my questions and like they didnt want my business.Also, the prices are the highest in town. Go to disc traders and save your money.

Ja
Review №98

Easy way to find movies and cds u love for cheap price.

Ja
Review №99

Great selection, will call you when they get what your looking for in.

Zo
Review №100

Friendly service and low prices

Information
69 Photos
100 Comments
4.5 Rating
  • Address:12465 James St NW, Holland, MI 49424, United States
  • Site:http://cdxholland.com/
  • Phone:+1 616-399-8384
Categories
  • Video game store
  • CD store
  • Discount store
  • DVD store
  • Game store
  • Music store
  • Poster store
  • Record store
  • Second hand store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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