They went above and beyond to research and help assist in making the correct choices on sales of cards. Daniel spend countless hours researching and making sure a fair deal was done. Could not be more impressed with customer service and professionalism of this place. They also know their craft better than any store of its kind.
The store itself is pretty decent overall, clean and okay prices. But the customer service is definitely lacking. A employee accused me of filming the cases and gave me sarcasm. “Do you have any questions or are you just going to film the cabinets?” I told him I was not filming I was showing my girlfriend the cards behind the counter over FaceTime. The whole time I was shopping I felt like I was being watched even though I did nothing.
Awesome staff!! Very helpful and friendly. I live 30 minutes away and it is well worth the drive. Definitely check this place out. Great selection of retro titles. Good pricing on games and a good selection of magic and tabletop games. Stop in if you are in the area! Make sure to call if you are from out of town though because I drove the whole way just to find out they closed early one day.
In addition to the LoZ Wind Waker shop theme for ambiance, they got packs of magic cards all the way back to what was available in 2010, and singles for every major tcg
Love this store! The guys who work here are great, and the prices of MTG singles are excellent.
Amazing selection of games and consoles. Went there recently and found a Sega Genesis and Sonic 1 for 35$ in total. Amazing deals and the staff is also very friendly and helpful. Would recommend, especially for people looking for PS2/Original Xbox games
Staff are always helpful. Convenient location right off the highway. Prices are reasonable especially for a local business. What more could you ask?
Video game pricing is a bit high but they got a good selection of tabletop games and friendly staff
Retro Games, MTG, and tabletop games!Great atmosphere! Friendly and knowledgeable staff. I highly recommend stopping in and seeing the selection if you are a collector of retro games. They might not have everything, but they have a good variety.They also have a great selection of MTG and tabletop games.Definitely check it out if you are in the area just make sure to call and ensure they are open because the hours have been posted incorrectly before and I wasted an hour of driving.
Great selection of video games, the person working the register is very nice!
Clean and well organized gaming store. Mostly tabletop stuff, but still plenty of classic and modern video games as well. Definitely worth a visit.
Went in for a box of new product, and they were out. We stayed to shop for singles, but the fellow w the green hair was unfriendly and off putting toward my wife so we will not be spending our gaming dollars here. Shame. The store was well kept otherwise.
Chill spot for anyone who likes DnD amongst other cool activities!! Highly recommended for those looking for peaceful atmosphere. A secret library of adventure. Magic the Gathering every Saturday with a good group of folk. Check it out, dont turn from opportunity to learn something new!!
Not what it use to be, it became less about retro games & more of a magic: the gathering hall. As a business perspective it may have been good but its no longer a place for me to shop. Their selection of retro games has been significantly decreased, its like theres more tables for playing cards than actual game racks. The quality in their games are below average & mostly in poor condition. If youre looking for a place to play Magic: The Gathering or possibly other board games then this could be for you, if youre a retro gamer seeking games I would not recommend it.
Knowledgeable just not enough product to sell for consumers to buy.
During Covid:They are properly and kindly enforcing all rules regarding Covid. Still taking in games, systems, and cards! Always a good, changing selection.
I didnt find what I was looking for, but the guy working there was very friendly and helpful.
Always find just what I need for mtg. Great customer service as well
A wonderful store with very knowledgeable staff, and a great place to come for tabletop role playing. The facilities are very spacious and well equipped. The staff helped me get hooked up with a group to learn 5th edition D&D, and the group was very welcoming and helpful for a new player with only experience with very old editions (first edition AD&D from the 80s). Had a wonderful evening playing with a small group on a very creatively modified published adventure. If I didn’t live in Chicago, I’d definitely try to join the group regularly. I have not found a store near me with anything like the service found here.
I drive 30 minutes every week past multiple other game stores just to come here. The staff are friendly and welcoming and they work to create a store environment that reflects that. When gaming events are held, its a great place for both beginners and competitive players. The best gaming store Ive been to. Period.
It was really cool seeing old games and consoles (and some newer ones) in one area! Plus, some of the consoles (from what I remember) had less of a price then when it has originally released, which was awesome! They also had a variety of board/tabletop games and a couple shelves of Funko Pops. Overall, this place was great!
Im at this place at least once a week. The place is well kept, clean, and friendly. They go out of their way to encourage and support the community that has grown up around them, that comes in to play and have a good time day after day. And we keep coming back because its a wonderful shop with wonderful staff.
Its a clean store and if you are into magic then this would be a great store for you. However, Im not into cards Im into video games. This place is definitely not great for the gamer. Many more options for the gamer at the other Holland stores. Staff was very nice here
Very well organized lots to choice from
Verry helpfully and not pushey an buying a product
Dan helps out with everything he can while Im there. He gives me a fair deal through trades and an enjoyable time while Im there. The store is a comfortable place to be on Wednesdays, and its a great time to be with all the people I recognize. Incredible place to be, and one of my favourites.
Not only was I impressed with the store, but the staff is amazing!Best gaming experience I have had in a long time.Well done.
Their desire to go the extra mile to help us nerds is a great thing. From hosting amazing MTG events to having great old gen consoles and games. Best shop in West Michigan hands down.
This store is an amazing place to be. The employees are friendly and knowledgeable about their jobs. Ive never personally been displeased with the service provided or have been given a reason not to come back. It my place of choice to buy video games, accessories and magic cards. Great enviroment and i wish i could give more than 5 stars.
Dan and John are amazing! We bought an original Nintendo from Gaming Warehouse. There was a problem with the set, but Dan and John fixed it quickly. They made us feel important and we walked away very satisfied! Thank you for taking good care of us!
Decent selection of used gaming equipment. Wide variety of games for all consoles. Helpful friendly staff
Service is great. Nice selection of board and video games.
I came here with my brother-in-law yesterday to look for a used GameCube. The sales person offered a discount as the game cube was not operating at optimum volume. There was also a lot of boardgames and invitations to events at the store such as magic the gathering and dungeons and dragons. If I lived locally I would probably attend this place more often as they were very accommodating and friendly.
Staff are friendly, knowledgeable, and helpful. Huge selection of new and used video games and consoles. Definitely the squarest deal in town on equipment trade-ins. A great place to come to play Magic the gathering.
Friendly, knowledgable staff with nice selection of MTG cards and board games as well as classic to current platform games for sale or trade.
Coming here is like going to a friends house. Everyone is super cool and has actually become a close friend of mine. Whether it’s playing magic or just buying a game, it’s always inviting.
Great store, with really good customer service and amazing prices, theyve got all the old gaming consoles and the new ones, and all tabletop gaming too. Excellent staff thats always willing to help also.
As a magic the gathering player, I love this place. It is a great place to just come in and hang out with friends, playing magic for several hours. Dan, Chris, and Devin are knowledgeable and great servicers. They will actually relate to recurring customers. Im always glad to spend a dollar here. They have many exclusive items here regarding board games and DND things that only a few other stores around the area have as well. Just come here over the competition - you wont regret it!!
The Holland, MI store is an absolute pleasure to shop for magic cards and video games. I may not spend a lot of money, they have gotten to know me and have been extremely friendly. Its a great place to shop and play.
Good prices and helpful, friendly employees. Not only is this a great place to purchase items from Magic cards to POP figures, but it’s a great place to hang out to enjoy DnD or other board games. ;)
These guys went above and beyond to help us revive a few old systems. Customer service was top notch not to mention the welcoming atmosphere. I would recommend this store to anyone.
Were to begin? After getting hooked on magic the gathering. It’s like cardboard crack. I took a trip here to see what they had. I was introduced to Dan. This gentleman is a well of information and helped me out a lot with constructing the right kind of deck, to don’t waste your money on this just because it looks cool. And being very patient with a newbie like myself. Which was much appreciative considering this game is like Alice going down that huge rabbit hole.On top of all that they have for Magic. They also have more tabletop games. Prime example D&D which is very entertaining to watch. They carry video games as well which is nice. They are very interactive with their customers. From playing a game with them or just chopping it up about what’s being released in the future. They host all sorts of events from commander a format of MTG(magic the gathering). To modern and standard game play. And the people that have been there for a while are very welcoming of new players. So thank you Dan and Chris for all y’alls help. Much appreciate it. I’ll be seeing y’all again soon.
Started going to regular game nights here when I lived in Holland, now that I live in Byron Center I still make the trip every week since the community is one of the best. Store is always clean, prices are more than fair, and the employees are very friendly and knowledgeable.
Great offers on games. And great trade in values
Great staff very knowledgeable on the subjects of merchandise that they sell
Awsome place and some of the best deals on games in town. Also decent trade-in prices on some things.
This place is a joke! Overpriced and very rude service! Good thing the world has Amazon.
Great people and employees alike. Gave fair prices and even advice on what *not* to buy
I go there every Friday I can for fnm
The Gaming Warehouse is a great place to go for table games. The employees and the regular customers are sociable and knowledgeable.
Used to enjoy coming here, but theyve put in air fresheners in all the locations that cuase me to have migraines. The smell is very strong like cigrette strong and it clings to everything they sell now.
The Gaming Warehouse in Holland is an excellent game store and a great place to go for your gaming needs. Personally I go in for Magic: The Gathering and the staff is extremely helpful and friendly every time Im in. Overall a great place to game.
Had a chance to visit The Gaming Warehouse today and wanted to share my experience!I was very impressed with how clean and organized the store was. They had a very good amount of retro games along with new games and other gaming merchandise. I bought 5 NES games and received 2 free. I also picked up a Sega Master System game CIB for $.49? Yes, under 50 cents. To leave a game store with 8 games that I didnt have for just over $22 was awesome.Pros,Below list prices on retro gamesClean gamesWell displayed and easy to look throughAmazing deals (Buy 5, get 2 free!?!) On used gamesCustomer serviceCons,Would like to see more locations, But with how well this place is ran, its worth the trip.
Great staff who really know there stuff. Prices are fair and a large selection of vintage games. Cool place to stop.
They have a wide variety of games not commonly found in other stores, friendly staff, and a welcoming community for individuals or groups to bring in their own games and enjoy time together.
The MTG community here is great. Knowledgeable staff and fair prices on singles makes TGW a frequent stop for me.
Staff is very friendly, knowledgeable, and courteous. I know I will be back soon. I recommend you stop in.
Come play modern here...
The gaming warehouse is a great place to spend any day of the week at. Whether its commander on wednesdays, friday night standard, or various prerelease events over the weekends, the gaming warehouse is truly a place where memories are made
Super friendly and helpful staff. Reasonably priced games and highest paid trade in value around town!
Lots of board games and used games. They have quite the collection. They also have a gaming area set up for people to come in and play games.
Awesome service. Great selection of games. Also magic the gathering, and D&D available.
Poor board game selection and prices are much higher than you could find online. It would be one thing if they had a unique selection but its all common stuff... At a higher price.
This place is one of few with open arms and a heart of gold for noobs to video games and tcgs. This place and its employees strive to make your experience there and in the games you play more enjoyable. FNM has never been so badass and the people who join us always bring more life to Gaming. They answer any question you have as to video games and tcgs. Thanks guys and keep it up.
I love the Gaming Warehouse. It’s the one plac that I can go and play my cards and not feel intimated by the power of the decks I verse and everyone is so friendly
Was there on 5/22/2018. I wanted to buy some yugioh cards by the box. I had to wait like ten minutes while some guy who looked like he hadnt showered cared more about a role play game going on at the tables to help me. When he did help me i asked how much a box of the cards was. I was told that it was $80 for a box. The box sells on walmart and amazon for $22 plus shipping. Like come on they were the cheapest yugioh cards out that you sometimes see at dollar stores. The other boxes were the same deal, $80 in store but $55ish online. When I told the employee he just said thats ok some one will pay it over time. Kinda a bad business model to hang on to merchandise until someone ponies up big cash. Why not sell to me like $10 more than i can get online. I know they didnt pay $80 for the box. My suggestion for everyone reading this is to go to disk traders, cd exchange, or simply ebay/ online stores. Put this place out of business. Selection sucks, bad service, and bad business practices. Wont go back thats for sure, its a ripoff. Oh and feel free to check the video (store owner) i was there and you can see i am telling the truth.
Nice place everything u need its there
People are helpful and dont mind if you spend way too much time inside. I run my DnD/pathfinder campaign there!
Kind, patient, and helpful staff.
Really chill place with lots of board games, card games and used video games ranging from old to new gen systems
Good prices, friendly atmosphere, and most importantly: helpful staff.
All sorts of games here with a super helpful and knowledgeable staff.
Bought a used PS3 controller from them and it was completely gummed up with crud, I didnt use it tell after my warranty was up so I couldnt bring it back. The button would literally push down and sometimes not even come back up. I took it apart and cleaned it, and you could tell it was clearly taken apart before and some inside parts were broken. I claim to test these before repackaging and selling them, but thats clearly it the case. Was disappointed in this transaction.Also I personally havent had an issue with employees, but have witnessed some interaction that were very rude and unprofessional. Have seen them talking down to customers as if since the customer doesnt know ever detail about a system or game they belittle them, try to make them feel dumb. Its was disturbing. In all I will probably stop going to this store.
Friendly Staff. Good selection of Video Games and Board Games. Even specialize in MtG.
Got to cd exchange or forgive me game stop
Great game shop. Enjoy their MTG community.
Niche store with a decent selection of older video games and consoles, as well as niche card games and board games.
Great, organized MTG store
They have a big selection of games just not to many that we all want.
Very friendly and knowledgeable staff.
I am highly disappointed in the price of Junk you sell. I paid 9 dollars for a badly scratched game? be more proactive and buffer those before you sell. I will follow up for a resolution, and another review will follow on how it is handled.
Ive gone to the Holland gaming warehouse for years. Great customer service, and fun place to be!
It has used games and systems its still worth the look because u never no whut thay get in some 1 got a turbografx 16 whent that fast its a great system give the place a try different verity of games all the way back to first xbox an playstation 2 games an saga genses games
Great shop! Great Prices!(All games, even Retro.) Always nice and clean,The employees are relate-able and play Most if not all the games, So they understand where your coming from,Ive even had an employee tell me to NOT sell a cherished game of mine! I always come in here with my Fiance and she goes nuts digging through all the old games with me.and one note for Buyers, If you see a game there dont Hesitate! 99% of the time it wont be there and youll have a heartach as you wont see it again for a long, LONG time! I did that with Conker:Live and Reloaded! I came back the next day and it was gone and havent seen another since!
Good people and Awsome prices
Good selection of board as well as video games.
Worst customer service I have ever received. The guy I spoke with today danthe heavier set fellow with short hair and glasses who also claimed to be the manager which I find doubtful because no person in their right mind would hire someone who lacks basic soical skills only to be occompanied by a pompus manner. Belittled me and my boyfriend and we approached him with a good attitude along with smiles on our faces. Love the TGW hate this location,management needs to be reviewed and changed ASAP.
Great selection. Staff is fairly knowledgeable.
Its got a large selection
Its a nice store. The employees are always helpful when I have noob mtg questions.
Just wow. You know how they say describe this place in one word....... My word is overpriced! And they still dont get it. This place was in holland before, closed down, now its opened back up. Do they not just get it?......or?
Magic tournaments? They cover all game, great place.
Rude people. Was greeted by employee but that employee laughed when one of their magic gamers mocked my hair. Store employees were smoking & vaping, blocking front door access.
Wide range of products with really good prices.
The only reason I could imagine anyone going here is for cards. If you are a video gamer like myself go to GameStop, disc traders, or CD exchange. The selection of games at gaming warehouse is incredibly awful.
Friendly store, great place to play Magic on the weekends.
Staff was very helpful and polite.
Great location to scoop MtG supplies.
Great selection and friendly staff!
Friendly staff, and they always have interesting games in stock