Awesome job. Needed tires for my camper and was not disappointed. Virgil was very knowledgeable and kept me informed along the way. He double checked on anything questionable before they did any work on the vehicle. Definitely recommend and will definitely go back.
Good fair pricing did their best to help me in an emergency
Great serviceFriendly serviceGreat pricingI would highly recommend muffler Man in Holland mi
Total rip off artist took my car in to get check engine light diagnosed and air conditioning fixed the check engine light was back on before i got my car home ac worked for a day 400$ later and my car is the exact same as before i took it there and of course their response is, it could be several different reasons for check engine light thought thats what a diagnostic was for to rule out what the problem was the lady who answered the phone hung up on me. Way to rip a single mother off muffler man
Great place to get oil change done!
These guys are awesome. I will definitely go back. They worked with me and helped me get my car on the road the next day. They were over $100 cheaper than any other place I went. They also found another issue they fixed while the parts were apart and saved me even more money. Im so happy. Thanks muffler man
So I went to this other place to get an estimate for a muffler repair and they told me I needed the whole ensemble $1289 so I stop by this business to get a second opinion and they got it done for way less than the other place a difference of $1100 I’ll give the best rating for their honesty and service thank you very much you’ll definitely get my recommendations and my business
Done quickly while making me feel comfortable with their ability. Will definitely be taking my vehicle back when needed.
Had to get estimate on whole muffler system as its an older vehicle..!! I already knew what needed to be done as my mechanic had already informed me..!! Top notch honesty is first and foremost with me and they hit the nail on the head..!! Parts need to be ordered so I get to wait a week for them to come in..!! Will update after the repairs are made..!!
Great service and they explain exactly whats going on and actually tells u what really doesnt need to worked on. Honest place
I just love the way they fixed my truck and they are very friendly there also I will definitely be taking my vehicles back there for any work
New struts on our car. They did a great job and reasonably priced.
Marvelous service, treated very good. Owner and staff was very nice to deal with. Highly recommended. Thank you
Everytime my boyfriend comes here, he spends some good money here. However within a week or two he has another issue with the vehicle. I almost feel like they cause the problems so he has to come back. I finally talked him into a NEW mechanic! No issues since. Sorry muffler man, just my opinion. But Not a good look for you... Not the first time Ive heard this about your place either..Update: He had another issue with the vehicle and had to bring it back to you. Not only did you give him fast service, but a pretty good deal. I would like to thank you for the great service this time around.
These guys have been amazing for us! 2 weeks ago we took our vehicle in because the power steering went out. Everything on the vehicle is electronic, so we knew it wasn’t the pump. They took the extra time to dig a little deeper in the car because the diagnostics weren’t registering anything. Ended up being a rodent had chewed through a bunch of wires and some of the wiring harness. Had Jim not spent the time to look, we would have not figured it out. Kuddos to him! Fast forward to the 20th and the car did it again. Couldn’t believe it. We took the car back in and they looked it all over again and it ended up being a squirrel had started chewing again. They quick fixed it up for us today and treated us so amazingly too! Good honest people. Thank you to Jim, Virgil and the rest of the guys that work there! You’re awesome! Definitely go to them for your car needs. You won’t be disappointed!!
As always a quality job at a reasonable price and a timely manner.
Hands down the quickest repair Ive ever had. They were quick, honest, and affordable. I wont go anywhere else if I dont need to.
If you want something fixed,this is the place.. Ive been going to The muffler man for years for my car needs. Each time repairs are in a short time and efficient way.
Good pricing and great bunch of guys.
We were in from out of town and had some exhaust noise. They got us in quickly. Our car was kind of on its last legs, and they were honest and willing to do just what was necessary to keep it going quietly. The high rating is definitely deserved!
Great service and very fast
Difficult to deal with on the phone and worse in person! Not helpful answering any questions when I dropped my vehicle off and rude when I picked it up! Never called with a quote only once it was done and $400, twice what I expected.
Worst experience ever. I called when they first opened needing my window repaired on Friday. The owner told me if I brought it in it would be done by the end of the day. So i dropped off the vehicle at 830am. I never heard from them and it was 1pm so i called. The guy said that he never stated it would be done today . he lied just to get my car there. Then they finished at 4pm so I took a lyft there my debit card wasnt working and my mother offered to pay for it he would not accept her payment over the phone instead he threatend to keep my car until Tuesday morning. Thats FIVE days!!!! I told him i work in grand rapids and need my car again begged him to accept her payment he said no then told my young daughter and i that we werent allowed to sit in the lobby we had to sit outside. I have never been treated so poorly. Luckily my friend came and saved me but Ill never go back there. Later i found out the lyft app I downloaded and took there to get the car did suspicious activity so they held my account . They never stated how payment would go before doing the work and i have paid over the phone at other shops and picked up my car after closeing with no issue before. This was an emergency and couldnt even cut me slack after spending 400 dollars there.
Good service and fast. They have trailer tires in stock.
I was leaving on vacation and had issues with my muffler...they got me right in and solved the problem on short notice... saved my vacation...thanks guys!
They were busy but they got my wifes fan right in because of the low hanging tailpipe that had broken off of the muffler. I always take my car repairs to them.
If I could give zero starts I would. Just trying to rob you blind. Would not release my car back to me unless I signed that they didnt damage it when they checked it. When I refused to sign and asked for my car back. The police were called on me... Wth kind of customer service is that....
Professional, informative, caring and quick service.
Great service! Treated respectfully and fairly. Most definitely recommend.
Great group of guys. Good service. My car always leaves in running. So thats a plus.
This is a great place to get car repairs. I have been coming here for years and they have always done a good job. I know enough about cars that I know their pricing is fair. I just dont like working on cars :)They have oil changes under $20 as well. They cant be making money on that so its more of a customer appreciation gesture I suspect.The work is quality. I havent had to go back to get a repair reworked. They always go the extra mile and will call to give you an estimate and confirmation to proceed with the work.Thank you Muffler Man team!
Outstanding service at a very quality price.👍👍
Great service tom was awesome
Dont go to a dealership its a waste of time and money. Muffler man is straight forward and will do a good job taking care of your vehicle. Thanks Tom for also taking care of us.
Excellent forthright service. Great deal for oil change.
Honest, get car in n out,nice 😊 people
These guys are awesome and they take good care of you! Vern always has service with a smile!
Estimate given was overpriced and they didnt even explain why the repairs were needed to be done. I ended up getting a second opinion and got my car fixed the right price and the honest way. I felt rushed when speaking to the technician and customer service was not their expertise.
The work was done well enough. Staff is rude though... Good value for work performed.
Went to Muffler Man to have them install a muffler and tailpipe. Even though it was opening day for hunting and they were short-staffed I had a minimal wait. Very impressed in highly recommend!
Best garage in town. Honest, reliable, and flexible with my schedule. My entire family and I have been using their services for years.
Took care of issue at reasonable cost and no hassle.
The service was fast and professional.
Everytime I come to this location they NEVER have time to look at my cars. Its always days out. Most of the time its drop it off two or three days from now and we will see if we can look at it. Ive even said I need to make sure its road safe to get to Grand rapids and will pay to fix the issue today.. just get a shake of the head...Lets just say Ive stopped by this when numerous times before I started hitting the south side one. But unfortunately that location has now closed.I guess they dont want my business which is fine by meDont even waste your time unless y
These guys are great. Extremely trustworthy, fast and friendly. They provide options on solutions and are typically the cheapest in the short run, always in the long run.
Terrible customer service. Took over an hour to do their free inspection even after I asked them not to do it and told them what the problem was. Will NEVER go back.
The staff are fast and friendly. These guys hooked my truck up with an amazing flowmaster exhaust and even help correct a small issue on the spot. A+ service.
Very convenient service.
Checked my car out for free!! Free quote too! Awesome service!!
I went to these guys for an oil change and am very happy. The last guy I got a oil change from, I got a sticker but no mileage on it. they are one of the lowest cost guys around town.
Man behind counter very professional and polite, had my exhaust leak fixed quickly. My Firebird sounds great. Thank you Muffler Man.
Had nephews car fixed. Coil pack wiring and exhaust. They kept me informed of all parts and the labor seemed reasonable.
Spent a million dollars here fixing my car. Good guys, trustworthy prices
Fast, polite, and top notch service!Will be coming back..Thank you!
Honest and friendly (great prices).
Work was done quickly and economically
Good locat great honest service
Really talented mechanics here
Very pleasant staff
I love it good place nice people
Absolutely horrible went in to get tire rods done. The guy at the front desk had an attitude already went right up to road to tuffy
Honest and reliable. Wouldnt go anywhere else for service.
Fast,friendly service
In and out
Horrible customer service the guy at the front desk was a total dick and not helpful at all. Dont go here go to the muffler man on Washington instead they were great.
Great work
It doesnt always happen this way if theyre really busy, but I was in and out of there in 30 minutes for my oil change!
Great service.
Had to make a run to Detroit and had them fix a manifold gasket now my trucks dials spaz out and had to redo the work myself last time I let my girl find a mechanic
They really did a number on my van I had to take it to 3 deferent shops so I could figure out what the problems were found out that the work they did was the problem and they broke my front grill it took forever just to get them to get me another one and it didnt even look as good as the one I had terrible service .be smart dont use!!!
First come first serve
Honest and dependable.
Great job
Wasnt open Saturday morning Shamrock Motors
Very kind and considered my pocketbook
When I have taken a car, the diagnosis is always free and exact, they tell you the cost and the work is fast and with a guarantee. I RECOMMEND IT TO ALL THOSE WHO HAVE A BROKEN VEICLE