If you have the money to pay for unexpected repairs, this place is fine. I really like the customer service workers that this shop employs, everybody is very nice and thorough. However, I have to leave a 2 star review due to the fact that twice now i have brought them my car for service to be done and something completely out of the ordinary went wrong. The first time i understood, maybe it was just a huge coincidence. But after my most recent visit (alignment and transmission service) my car magically wont start. Keep in mind i have owned my car for two years and i have NEVER had an issue with it not starting. I feel like im being taken advantage of. I will not be going back. Its a shame too because i really like the shop and have been getting my oil changes here ever since i purchased my car. Cant trust them any longer.EDIT: the owner of the company has fully addressed the problems I had with my service and I commend him for that. I left here with a bad taste in my mouth and he really seemed to care and he more than made things right. At first I said I would not return, but with customer service like this, I think I may have to reconsider. Thank you Tommy for taking care of me.

I brought my car in on Friday for a general checkup. Today, when I drove it, it started to overheat even though it has coolant in it. It has never overheated before. Now I have to bring it back to get fixed again and am without a car for work on Monday.Edit: Im changing my review to 4 stars because they were willing to work with me to fix the car promptly and wrote off the extra labor on a temperature sensor that broke. I appreciate the professionalism!

Maplewood Auto is Outstanding in EVERY way possible. They always go far beyond the call of duty, patient with elderly customers, thoughtful, kind, Honest, really truly the BEST! You never have to worry that above all, your automotive service will be performed with the highest due diligence, respect, & professionalism. The entire crew & owner at Maplewood Auto are FLAWLESS in my estimation! Thank God for Maplewood Auto…they are definitely an Exception To The Rule! HAPPY CUSTOMER!!

I’ve been taking my vehicles here for years and every time I’m very thankful for the honesty and guidance I’ve received. Excellent work always and a very kind staff. Car sounds great and back on the road in a short time! Thanks again!

Maplewood Auto is the only place I will ever take my car!Very professional and courteous. The guys there are super friendly and call me by name.Prices are very fair. You don’t ever need to worry you are taken advantage of. Estimates are given before any work is done, and it usually ends up being cheaper than stated.I’m not sure of everything they do there on cars, but whatever I have had done I have no complaints.Absolutely love taking my car there because I know it is in good hands.

Always extremely kind, thorough, and honest in their work! They always work hard to finish the job quickly so I can have my car back on time. Even when their schedule is booked, they have gotten me in the same-day on several occasions. I appreciate them!

This is a classy place. They have a stellar reputation, and they gave me excellent advice even though they were giving up my business to Crown where I started.

They exceeded my expectations with kindness, professionalism, and honesty and got the job done when they said they would!!

We have been getting our vehicles serviced at Maplewood Automotive for over 15 years and they have always done great work for us. The staff is very professional and personable. They take great care of their customers and the vehicles. If we ever had any disappointments with anything they took great care to make things right (That may have happened once in those 15 years).

GOOD SERVICESTAFF WELL TRAINED

All of the staff at Maplewood Auto are very professional, thorough and friendly. They take the time to explain what is wrong with my vehicle and what needs to be repaired.

Ive been bringing my vehicles to Maplewood for about 5 years now and Ive always received incredible service. They always make sure that I understand the work thats being done to my vehicle and try to identify the best and most cost effective way to do any repair. 17/10 would recommend going to Maplewood for all of your future car work!

Maplewood Auto has always been the shop of choice. All my family and coworkers agree, go to Maplewood if you want it done right. Thanks for your hard work!

The front desk team is great. Always easy to talk to and do a great job explaining the issues of the vehicle. They are a dependable team to work on your vehicle to keep your family safe.

I have been using Maplewood Auto since a friend referred me about five years ago. I drive hybrid vehicles exclusively and they have been amazing to work with! As a single woman with no car expertise, I always feel respected and valued. They take time to educate me and have always given me honest advice about priorities, costs, and safety needs. The very first time I used them, I couldnt pick up my car in time to pay them and they trusted me to return at a later date to pay! That kind of trust is unheard of in the car repair business! And their prices are great values! Very great practices during Covid to keep their employees and clients safe. Theyve helped me make decisions and have kept my 15 year old Prius running wonderfully even with 230,000 miles; I believe theyll keep it going to many more! Ive tried several other repair shops in Holland over the past 30 years, but Ill never go anywhere but Maplewood now. I cant tell you how strongly I recommend them.

Weve trusted Maplewood Auto for all of our vehicle care for a long time. They are very honest with the vehicle assessment estimates, friendly service and attention to detail. We dont go anywhere else.

Phenomenal people, expert staff and very economical. We have been bringing our vehicles to Maplewood for many years. They have always treated us fairly and have never disappointed us. Highly recommend.

I believe they are honest, do a good job

My car recently produced a P0016 error and started idling loudly. Suspecting a issue with the timing belt, I set out calling local mechanics to see what the repairs would cost me. Most were unwilling to give me any estimate at all until I brought it to them and paid to have them look at it (which I understand, they dont want people getting upset about the price not matching up later). Some places were more helpful than others, but Maplewood Auto really stood above the rest. Bob was very friendly and helpful over the phone. He listened to my description and suspicions about the problem and went out of his way to get me a general estimate (that ended up being quite accurate). Impressed, I decided to go with Maplewood.Since I didnt want to risk damaging the engine driving it to them, Maplewood recommended West Michigan Towing to me, which worked out well and I was pleased with their price. The repairs were finished on time and my car is running great. I felt Maplewoods price was very fair, and they even helped me with a misunderstanding I had with my power windows, free of charge. Maplewood was also very responsible in regards to the current social distancing rules in effect.I highly recommend their services. Thanks again guys!

Maplewood did a great job to find a new exhaust system for our older vehicle at a good price. Always appreciate their hard work and good service!

These guys just do everything right.Ive used them for my Audi and 20 year old Jeep for several years after my neighbor referred them to me.Joe the owner and Steve make it all happen......and happen right, every time.Quality work at a fair price.

MapleWood auto is very friendly and fair priced. It was our first time going to Maple Wood auto and the reviews match the customer service and fairness. Our car went in for diagnostic work for check engine light on our Acadia and I believe they found the issue unfortunately the light came back on and is still on and I have notified them of the update I believe they will address the issue and get it fixed as I see their possible diagnosis going in the right direction. We will be taken it back here soon.I searched for a place like this to take out vehicles to and so far I am pleased as the GMC dealership wanted to charge me over $2,000 to replace parts and that is not including labor which based on Maplewoods findings would not would fix our car... that would of been a waste of money.Thank you that there is still shops around with great morals, honesty and faith based!

Another great experience! Thanks Maplewood team!

Excellent experience here - staff are friendly, thoroughly explain the work theyre doing and all the options available. Will be back and will def recommend to others. :)

Friendly people. They took time to answer my questions.I will do business with them again!!

Maplewood has been taking care of my cars--and me by extension, for years. Im in Grand Rapids now, and thought I had found a new mechanic closer to home until they royally botched an oil change. Back to Maplewood I go! I trust their service. They explain what needs to be done and how urgent it is, help me understand the function of whatever the part is, and when something doesnt feel, smell, or sound right, theyre able to help me understand the possibilities and take a look at it if needed.

Great service, professional, and expedient work.

Have taken my car there three times now. They are always honest with me, explain things thoroughly and the mechanics are very good at what they do. Its nice to have a mechanic I can trust

They are always busy, sometimes hard to find an empty parking spot... But they are reasonably priced havent had any comebacks..I do tow a lot of vehicles here.

Maplewood Auto always gets my vehicle in as soon as possible, they dont try to fix things unnecessarily ( they tell me if its not a safety issue or if something can wait) there is no pressure. They are helpful if you need a loaner vehicle. Fair prices and honest assessments, excellent work and customer service!

These guys are fantastic! They have pulled me out of a bind several times! They do everything on my truck now from oil changes to everything else! So glad Ive found trustworthy mechanics! They will recommend what I may need to fix next, but have never sold me something I didnt need!

Top rate personal service! Always fair pricing. Very thorough and knowledgeable. I have been coming here for 20 years. Every time we bring one of our vehicles, we get honest, professional, and friendly service.

Ive been going to Maplewood for years and find them to be honest, skilled, and caring. They always check first before doing work, give accurate estimates, and, if money is tight, give you options. I just spent $1,000 there and felt good about it (!) because they took care of so many things (tires, muffler, brakes, oil change). My 6-year-old car is driving like new again.

The team at Maplewood Auto is knowledgeable and respectful. They provide you with feed back on what NEEDS to be done and what can wait. I have never felt pushed to make any repairs. They have been honest and upfront about everything. I recommend this shop to all my friends as a trustworthy shop that knows what they are doing and will not scam you.I will take my cars here for as long as i live in holland.

Trust & HonestyWhen it comes to auto repair shops, two words that you want associated with it are trust and honest. I trust Maplewood Auto because they are honest. It doesnt hurt that every single person that I have communicated with (either in person or on the phone) is incredibly nice.

As always, great service. Recently had a breakdown and had to have the car towed there. They were able to work it in and fix it within 2 days even though their appointment book was out 2 weeks.

MAPLEWOOD AUTO is the BEST!As a single woman, I can always trust Maplewood to do what needs to be done - and nothing more!! I can depend on their judgement regarding needed maintenance with fair pricing. They have been my go to for auto needs since 2003 (and various autos). They are professional, friendly and respectful - I highly recommend them!

These words come to mind when thinking about Maplewood Auto.HONEST: I trust what they tell me. They let me know what needs to be done now, and what can wait a little longer to help the wallet. I used to double check their quotes/estimates but it was a waste of time. Theyre very upfront.COMMUNICATIVE: They call and let you know whats happening each step of the way if you ask them to. They give you accurate estimates and let you know when you can expect to have your car back.FRIENDLY: The staff are all incredibly kind. They have selected their front desk personnel with the same care they select their mechanics and I always feel comfortable asking questions.Do note--theyre very busy due to the great business they run, so plan ahead when possible!

These guys have never let me down. Local and honest, they have given me such great service at great prices.

I have dealt with a lot of repair shops in the area. Maplewood Auto is now my go to! Quality service, friendly and and most importantly trust worthy! You can rest assured if you take your vehicle to Maplewood you will receive the best service for the best price! Highly recommended!!!

Hands down the best auto repair shop in the area. We have a large family with four vehicles (all with 100K+ miles on them). We rely on the team at Maplewood Auto to ensure our vehicles remain reliable and safe year round. I cannot say enough about the great service we receive from the Maplewood Auto team. Definitely a business with a high degree of integrity and care for their customers. The service is always prompt and the prices are always fair. Well continue to rely on Maplewood Auto for years to come!

Maplewood has always been great but especially recently when my vehicle broke down. They took me right in that evening and since I didn’t have a ride home, they even stayed after hours until my ride could pick me up from the shop. Their customer service is great, I’ve been going to them for years and will continue to recommend them!

Maplewood Auto is the only place I take my vehicle for repairs. They are capable, friendly, and trustworthy. I can always trust what they have to say needs to be worked on. Having loaner vehicles is quite a bonus and has helped me out on a number of occasions. Love the service that Maplewood Auto provides!

I have been in and out of the Holland area over the past 40 years. My father in law introduced me to Maplewood when they were at their 32nd Street location. They have become trusted friends over the years. I have been to other excellent service providers, but always wound up back at Maplewood. Theyve gone beyond being simply service providers, they have consistently shown that they value our relationship - and Im not rich. It means a lot.

I had an appointment and was 2 hours late. Oh, how I was surprised when they said No problem. Just leave the car and well take care of it. I told them I had to waitfor the service because I had a lot to do that day and needed the car. Again No problem. Less than an hour later and I was on my way. Thank You Maplewood Auto

Honest prices, quality work, and great customer service

Honest people with competitive prices. Ive moved away from Holland, but still prefer to have my car serviced by the Maplewood team.

Even though they were booked solid, Maplewood agreed to take a look at my daughters car to assess whether it was a serious problem or not. Very comforting to a parent to have honest, flexible repair shop. A real asset to a college town.

I thought it was a great place. I had been there for a repair on a different car and the price was fair. But my recent visit, I went in for a problem I was having with my door not opening from the outside but would open from the inside the vehicle. No new parts were needed for the repair because apparently the latch wasnt pulling a cable, therefore making the door unable to open from the outside. They reattached the cable and made sure it wouldnt happen again. My bill? Nearly $200. ($168 to be exact). I thought that was way too much for taking a door panel off and doing the job that was done. I love their honesty for telling me I didnt need any new parts for my car and was generous enough to check my oil, battery, ect. But really? $168 for labor seems really steep for that kind of job.

Fixed my van in a timely manner. Great service and great staff

Ended up driving from GR to holland just to get my car worked on here. The staff was very friendly and knowledgeable, and their rates were beyond reasonable. I plan on being a regular customer here from now on.

Always helpful and friendly. So glad to have good service when my car needs it.

Well run, honest, hard working people

Always great service and qualified to take excellent care of my car.

Very upfront about pricing, which i love. They have done a great job every time i have been there. They also have loaner vehicles, which is incredibly helpful when you have an all day repair!

Great job, came out cheaper than what they quoted. Friendly and a lot of trust no run around. Thank you very much.

Maplewood Auto has repaired my vehicles for over twenty years. They are consistently honest and courteous. Their work is excellent. I trust them.

We have enjoyed top notch service from Maplewood Auto, experience, trustworthiness, and fair dealings has been a blessing for my family and our business for many years.

Good quality service and good prices

Maplewood auto goes above and beyond to help out! I have been going to them for over a year with all sorts of car problems and they have been wonderful with fixing my vehicle & with customer service. I highly recommend them!!

We were in Holland for our anniversary and the caliper on our jeep locked up. I called in the morning and they worked us in. They even dropped us off downtown while we waited. Once it was ready they picked us up so we didnt have to walk a half hour to their shop! Excellent service, very kind/polite staff. They didnt even seem to mind that we were from Ohio! Saved our anniversary trip! Only reason I gave them a 5 is because I couldnt give them a 6.

It just cannot get better than this! Honest, professional people with excellent character. A#1+++.

Always better than you expect!! Fast, and done well!’

I have taken my car here for years. They are so friendly and they explain things in simple ways (without talking down to you).

Everyone is extremely helpful and they take the time to explain any issue to you. Absolutely would recommend them!

They do good work and they are trustworthy!

First time at maplewood and now i understand why their ratings are so high! Super friendly people. You can really tell they value their customers!

Fair, honest and reliable.

Another great job !! Thanks guys !! As always I trust your judgement. On April 1st we had you service out granddaughters car for a noisy serpentine belt and lub job. She attends GVSU and I had drive down for the appt. Saying to her you people honest and trustworthy. Theyll do the job right.We expected to pay well over $100. and the bill was less than $30. for a lub job and cleaning the noisy belt. They did mention to her, if that doesnt last youll need a new belt.Again, Thanks for your Honesty !!Bob Prins

Affordable quality service by professionals who recognize that, excellence combined with integrity & personal service is what makes a business successful.Well done guys!

Theyve been the best since we moved to Holland 20 years ago.

Everyone at Maplewood Auto are so Wonderful, helpful and friendly. I recommend using them for your Auto needs!!! Thank you Joe!

Christian based, friendly honest people, were I take my car.

Great place to get your car serviced. I use them for both business and personal vehicles.

I always service my truck here

I run old cars, 7-24 years old. Maplewood has been servicing my cars for 20-25 years. They do the stuff I cant or dont want to do myself, and do it right the first time. I love this place.

Extremely friendly, quick service, and a fair price.

Best Mechanic in all of Holland MI. Hands Down. Good genuine people!

Maplewood is the best! They take care of both your car and you the customer!

Amazing people! That do a great job!

Excellent and courteous service, they tend to be on the expensive side but when it comes to your car and your safety, its worth it. They go that extra mile, checking things that involve your safety.

Very nice people and do great work. Great place to take your imported car - when you get tired of the BMW dealer.

Honest, superior service. Best in Holland.

These guys are great!

Bought tire and rim two days later its flat and rim is bent. They made me pay for a whole set

Could not put my dads brakes on his car; and then charged him 25 dollars just so he could get his keys back.

Other place tried to RIP me off so I took it here and it was worth it

My go to shop family values

Great garage!!!

Helpful and honest car repair.

Excellent service.

For Great work, Great help Maplewood is the very Best inHolland for any kind of work on your car!!!!!!!!!!!!!!

These good are great

The best!

Great service!

Nothing!