Best buying experience of a used car ever, thanks to Dom our salesperson and Rob in finance. They held the vehicle for me almost 8 days because I was out of town because of work. There were some safety issues with the vehicle and they fixed it and one issue even after I bought it that they gladly fixed. You want to be treated fairly and like family, go see Dom and Rob ...... oh and they have a specialty coffee bar there and Dom always treated my wife to a free specialty coffee . THANKS AGAIN DOM AND ROB, BLESSINGS !

This was by far the best car sales experience that I’ve ever had. We worked with Jeremy. He went above and beyond to help us lease our Chrysler Pacifica hybrid. He was knowledgeable of all of the car features and took the time to walk us through every single detail. His level of customer service Made me feel like I was purchasing a high end luxury vehicle. The dealership was also top notch including free made to order smoothies and various coffee beverages and snacks. We picked up my car on my birthday and there were beautiful birthday balloons inside. It’s the small details that make a difference. This dealership and the staff seem more like family. I would highly recommend it and would purchase from them again.

I had an initially positive experience buying an 07 300c from the Crown location on the Northside. They allowed a third party to inspect it and negotiated fairly based on some issues found with the AC. Unfortunately the used warranty they sold me ended up repeatedly wasted due to incompetency in Crowns repair shop over that AC issue. They replaced the compressor 3 times before I gave up and went out of warranty to have Bell Tire fix it properly which ended up being $2,000, and its worked great without any compressors blowing up since. They also failed to fix some issues with the front suspension clunking a couple times until I had Bell Tire check it independently, and they still didnt fix everything found there. I wouldnt mind recommending their sales team but skip the warranty and take your car elsewhere for maintainance.

Awesome experience! Out of state buyer I contacted Crown interested in vehicle they were very responsive. Sam was my sales rep she sent me videos of vehicle and gave me easy direction as to best way to buy from another state. Sams communication was great! There were no gimmicks no bait and switch the numbers and experience was legit. They even got me a better rate then I had from pre-approval. Definitely recommend!

This was the second vehicle we’ve purchased from Crown Motors. Our salesman, Dom, went above and beyond. This vehicle was an unexpected purchase for me as I was an an accident at the beginning of this month and lost my beloved Wrangler. Dom was very patient and understanding during the entire process and his communication skills are phenomenal! Facility and service department are immaculate. My new vehicle was detailed, washed and had a full tank when we arrived to pick it up! We are very happy and will be returning to Crown!

John the parts manager is awesome! I had purchased towing mirrors for my Ram 1500 Sport and had the service department install them. After installation, I found that they did not have all the features of my stock mirrors.This is where John the parts manager comes in. He looked them up in his system and found that there was nothing available (they did not make them at this time) that would prevent me from losing factory features while adding towing mirrors. He went out of his way to make things right for me. Thank you John. And Crown Motors should thank John for earning a lifetime customer.

I was pleasantly surprised! The sales reps were friendly and didnt push us into a vehicle. Sam greeted us and listened to what our needs were. She is sweet, funny and sincere. We will definitely be back when its time to upgrade again! Rob in financing was also great to work with. Thanks again Crown Motors!

I had a great experience at Crown Motors. Extremely friendly and helpful sales and Financing team, Jeremy and Rob, got me the exact car I was looking for at a great price. They worked hard to make sure I received the best possible rates, service, and experience. Their care seems to be long term and I will return here for my future needs. Thank you!

Love my new jeep!!!! Such an awesome color

Jerry Miead is a first class sales person!! From the minute we shook hands I knew I could trust him to make the best deal possible on a new Jeep Gladiator. He exceeded expectation!! I would highly recommend this dealership to anyone looking for a new or used vehicle!!

Thank you to Jerry Mead for making our car buying experience as painless as possible. The staff is knowledgeable, kind and professional! Go see Jerry for a great car buying experience!

The team at CROWN MOTORS in Holland Michigan was very professional. Jeremy was our sales rep. He was very knowledgeable and listened when we told him what we are looking for in a new JEEP. Jeremy and the team at CROWN MOTORS did a fantastic job at getting us our new JEEP. Jeremy took the time to go over everything, set up Uconnect, and reassured me if I had ANY questions he will be there to answer them and help. So professional. So easy. So fast. Yes, I would recommend this facility. I LOVE the new JEEP.

I purchased a car towards the end of September this year and didnt have any good experience sadly. It took over a week to get info switched to my name from last owner, so there was no record of previous repairs and it still showed an open sale. No followup from sales person Jerry, we had on n off text during the weekend after informing them the car had a break issue. He said he would speak with them first thing Monday morning, still no update monday afternoon - even when we advised by the service department to come in, we came in n they were slow n he works right next to the service deptartment so I didnt understand how he still had no information when I could get this fixed. We had to leave the car there cuz the parts werent in stock so I was told Id get a call when they came in the next day, no call back when parts were received or car was done cuz it was still under the previous owners name. Highly unsatisfied with the customer service and follow ups. Rob in finance helped more with the sale than Jerry but Rob and Jerry both also ignored us when we came in Monday. No apology for not getting back with us about needing service done or acknowledgement we were even there. A week later my mom get a call (had to cosign with me) saying we missed a signature and needed to get that done in an email and when she explained this issue to Rob he claimed he had no idea there was a problem yet we talked to him first and he had us contact Jerry...All I can say is this didnt help my previous notion I had with going thru car dealers. I expected some sort of urgency when I just bought a car and a week later was having issues but that didnt happen.

Disappointed. I went in for an oil change and tire rotation. One of my wheels has a noticeable gash on the rear passenger side. After I get my truck back I noticed the gash was still on the rear passenger side! They claimed the tire rotation occurred, and instead of just admitting that it didnt, they doubled down and said they checked the video and the tires were rotated. I then showed them the photo I had taken of the rear passenger wheel gash before and how it was still in the same location. They could not explain how that happened and agreed to a refund of the tire rotation. I know it was just a $17 tire rotation, but this just shows they dont have any business integrity. I now question if the oil change I paid for even happened.

Great service. Went out of their way to check that my repairs were covered under warranty. Would recommend this dealership to anyone.

Great Service Department! Comfortable and accommodating lobby; I was able to work efficiently on the WiFi while my truck was serviced. Staff was very friendly and professional.

I bought a car from Crown Motors in July from Josh. The overall experience was great and Josh was very respectful, honest, and trustworthy. Working with him made my overall car buying experience less stressful and I felt more at ease in trying to make decisions in regards to my purchase. He was not pushy, and I greatly appreciated it. I didnt finance through their office, and instead went through my own credit union, so I cant speak to that end of their office.

Jeremy Miller is the man. If you need anything l, he will do his best to make you happy. Love my 2021 Jeep Willy Gladiator.

Want to waste your time? Then go here. I was warned before to not go there but I didn’t listen. I’ve never been so mistreated by a group of men before. Made the over hour drive down to be told the car I wanted to see was sold and they never felt the need to inform me when they knew I was traveling there. I was very accommodating with the sales man to work with his schedule but he didn’t feel the need to do the same for me. If you’re a female and want to be walked over by a group of men then this is the right place for you. I will be warning everyone to not do business with this company.

I appreciate honesty. I felt they where very honest and transparent. They worked with me and found they right vehicle for me. Everything went very smoothly. I would and have recommended them to friends and family.

The staff here are awesome they helped me get into a 2020 charger thank you would recommend them to anyone looking to buy a new vehicle

I was very satisfied with my car it’s everything I was expecting I definitely looking forward to shop for another with you guys l! And JEREMEY was the perfect salesman!

I had already done the research necessary to purchase the 2021 Jeep Grand Cherokee 80th Anniversary edition and just needed to find a dealership that had one. Crown Motors came up as a possibility and I am grateful it did. I called and they confirmed having two on the lot so I drove there that day as its getting late in the year for 2021s and inventories are getting low. This is a very nice dealership...clean, customer oriented, taking the necessary covid protocols seriously. Our sales associate Ben was polite and knowledgeable. He didnt hesitate to verify anything he wasnt totally certain of (which was very little) even if he had to chase it down with through the parts department or go online through the dealers portal.

I worked with Bo and he went above and beyond on helping me find the Jeep I was looking for! I am so happy with the service and everyone was so friendly. Would definitely recommend this dealership!

Had a great experience. I was working with Sam Leford and really professional young women that helped us with our purchase. She was informative and let us walk through the purchasing decision. The sales manager introduced himself and worked some magic on the numbers. We were going to look at 3 other Passats that day, but with the great offer, great financing and the reputation we moved ahead without driving the other vehicles. Thanks Mark and Nancy

This was my first time purchasing a car from a dealership. I was excited, had my dad with me through the whole process, and everything went well at first. Then only two weeks after I’d left with my vehicle, my sunroof started having issues. I contacted my salesman, Jerry, and told him about the issue, but that I was going to have it checked out elsewhere. I got it checked out elsewhere (because naturally I was iffy about bringing my car back to a place that sold me a car that had issues in only two weeks), and they quoted me a whopping $3,000! Right after I dropped 4 grand on my car. I went back to Crown Motors to talk with Jerry, and told him what they’d quoted me and he talked with his boss and told me that that quote seemed high. Told me he wanted to get it checked with someone else (not crown) and that he’d call me. I never received a call, an email, nothing. I’m now left with a sunroof that doesn’t work properly and leaks. I find it ridiculous how I put a $4,000 down payment on a car, and have a $3,000 issue only two weeks later, which Crown didn’t seem to want to even look at when I contacted them about it after. I personally never felt like Jerry treated me seriously unless I had my dad with me. I wouldn’t recommend getting a car from here, or working with Jerry.

Rob G. Was amazing! Went over everything really well and keep me updated on the buying process. 10/10 will get another vehicle from him in the future

The service team was great and helpful. I did late drop off and was happy with the service. The person that helped me was nice and listened to my questions.

Stress free buying experience. Our salesperson was Rob G. He was knowledgeable and soft spoken. We would recommend Crown Motors in Holland for your new car. Ask for Rob G.

This was our first time purchasing a vehicle through Crown. We worked with Rob Giacalone. He was very helpful, patient, and professional. We had the pleasure of meeting other individuals during the buying process as well. They were all wonderful to work with.

Absolutely 5 Stars - It just does not get any better. I had the pleasure of working with Rob Giacalone. he is the best in the business. Professional, Knowledgeable, courteous and very responsive. Could not imagine going anywhere else.

Very nice people who got on our problem quickly. We were well informed all along the way.

I needed service on a 1yr old vehicle. I had questions about an upcoming visit and Spoke to Catie to schedule. She spoke over me when I tried to ask questions. I stated I didn’t like the hostility towards me and she then called me rude because I was “questioning her process”. At that point I explained I didn’t work there so I needed to ask questions to get answers. She raised her voice and I had to end the call. Really disappointed in this experience.

Chris Waldie is a great salesman at crown motors, very honest down to earth and knowledgeable making you purchase a great experience. I’ve bought multiple cars thought years from Chris and would recommend him to any one of my friends or family or anyone in the market.

Car has been in the shop since Monday. Was told it would be done on Wednesday. It is now Thursday evening and I didnt even receive a simple phone call with an update.

Jeremy Miller recently helped me purchase my brand new vehicle.Throughout the process, he has been extremely helpful. Hes helped my entire family with car purchases, and now helped me as well. Get in touch with Jeremy Miller if youre looking to buy a car!

My family and I have purchased a couple of vehicles from Jeremy Miller. Jeremy was very knowledgeable when it came to product specifications and recommendations. Thanks Jeremy for a pleasurable dealership experience.

Very impressed with Crown and all the service team from Katie, Greg and Rey for my daughter’s older Chrysler vehicle. My daughter is a student at a nearly college and Crown was extremely helpful and flexible working with our schedules and providing great service and value. We received the same outstanding service and treatment for my daughter’s used vehicle as if it were a brand new vehicle. We will definitely be back to Crown and highly recommend them for their great service, value and trustworthiness! Thank you!

The service is very freindly and professional.I highly recommend Crown Motors..

Amazing experience, very low pressure sales but sales people are definitely looking to help! Will do business again in the future!

Just bought the new 2021 Jeep Grand Cherokee L.Thanks to Rob and Ben. This is our 2nd purchase within 2 months from this dealership.

We recently purchased a vehicle from Crown Motors Chrysler Dodge Jeep Ram, and worked with Rob Giacalone. This was our second time working with Rob and he was professional, very helpful and accommodating to our schedule. Will definitely shop there again in the future. Thank you!!

Crown Motors had a Challenger with the options I was looking for (Adaptive Damping suspension/ non wide body). I walked in, said I was interested in this car. Ben grabbed the keys and we went on a test drive. I loved it and decided to buy. We accomplished most of the paperwork that day. I came back the next day with my trade. We were at the dealership about 4 hours over the two days. It was a great experience!Thanks Ben and Jimmy! I love my new car!

Rob was great to work with. Love my truck!

I had a great experience at Crown. I found the exact truck I was looking for at a good price. I drove from out of state to purchase after making initial contact. Nate K was a great salesman who showed me videos of the truck and did a fantastic job with every step. They walked me through all the car features and did a follow up phone call after the purchase. Everyone involved was really helpful, polite and respectful. I would highly recommend.

The team here was so helpful and took really good care of me! Rob and Jeremy are the BEST hands down!!!!

I bought a 2018 Jeep Compass Limited from Jeep dealership on Central Ave in Holland MI. I wait to make sure I am satisfied with my product and service before leaving a review because you never know what could happen the next day. I wish my sales person would of listened to me as far as my concerns/questions everything else she was amazing. I have had my Jeep for two weeks going on three and it’s in the shop for the exact concern I was asking her about and she told me everything is good didn’t find anything wrong. I am lucky it’s certified because it needed 2 updates with the electrical panel and the Auto start thank goodness it is covered by my warranty. But they want to charge us for a fuel flush due to the issue it may of caused build up $145 and I haven’t even made my first payment heck I haven’t even drove it enough to put gas in it more than 3 times. Service guy was nice but we just wish I was heard when I brought up my concern/questions on things. How are we suppose to recommend a place that we can’t get a solid month at least before they are telling us to fix things on the vehicle. Don’t get me wrong I like my vehicle but feel it wasn’t the experience I would recommend unfortunately. I would of hope Crown would of made it right due to the circumstances. Just want to give an honest review 2 stars for now. That doesn’t mean all vehicles have issues just saying be cautious. Disappointed hoping our next purchase of a vehicle where ever is different that’s all.

I have bought a lot of cars in my lifetime from many dealerships. I had terrible experiences, good experiences and a few great experiences. Rob Giacalone at Crown made the experience probably the best ever!!! The sale of my car was mostly texts, a few emails and a couple calls. All my questions were answered and the agreed upon price was outstanding!!! My car is rare, loaded and beautiful, but Rob made it happen. I was looking for this model and contacted about 7 other dealerships. Some lied about pricing, some never returned messages and one actually called me a liar. Rob went above and beyond! He even sent me a personalized video of the car I purchased! I didn’t ask for that! No other dealership has ever done that without asking. If I’m in the market again I will definitely call Rob at Crown! Worth the 6 hour round trip. Thanks again! Please thank everyone at the dealership! Everyone was helpful including amazing finance process and complimentary coffee/drinks!

Crown service department has been great to me over the years keeping my Chrysler 300 & Dodge Durango in top shape!! The quick lube is great with more check points and better service with a great price!!

I had a very pleasant experience buying my new Jeep at Crown. Jeremy Miller was professional and answered all my questions. I’m trusting that the service there will be equally satisfying. Thank you Jeremy!

Jeremy Miller sold me my 2018 Ram witch I am vary happy with. He knew what he was talking about. I had a trade in and Crown was vary fare with me, this is the third car/truck I bought from Crown and Jeremy and will be back when I get ready to buy another. Thanks Jeremy

Phenomenal customer service! Easy to buy from out of state! We were looking for a specific year truck, bed length, and trim, so we had to buy from afar, flew out to pick it up. The photos on the website were incredibly accurate, it was even better in person! Chris kept in great contact with us during the process and was speedy and prompt upon arrival so we could get back on the road for the drive home. He went above and beyond! We were over the moon! Since N.H. puts salt on the roads in the winter, vehicles rust out and dont last as long out here. The body was in like new shape for an almost 4 year old truck. We will DEFINITELY look to Crown Motors for a future vehicle purchase. A cheap one way flight, and a days drive home... WORTH IT :) Thanks Chris and the Crown Motors Team!

Jeremy Miller awesome car salesman in town. Hes a very respectful caring, sincere, and very knowledgeable person. For a single mother of three its not always easy, but Jeremy makes dreams happen. Anytime my family needs a vehicle we go to him. I recommend him to anybody looking to buy a vehicle, even if its not a Dodge, Jeep or Ram, Jeremy will make it happen for you! Jeremy provides excellent genuine service ...5 stars!

Great sales and financial group

Salesman Jeremy contacted me about a vehicle inquiry. Had incorrect information about options (color availability, actual transfer case configuration in the vehicle I was looking at). VERY POOR RESPONSE. DOES NOT CALL BACK AS PROMISED. Finally called after this review and wanted to save. I am done with Crowne specifically because of this representative! Moving on... another substandard dealership in West Michigan.Go to LaFontaine, they are honest and get the deal done.

Crown sponsored free oil changes through their Mazda connection. Mazda stepped up and offered the service free to essential employees during these difficult times. The folks at the New Holland location were amazing! Ive been going to Crown for years the Central Ave location is my home service place. Ive referred my son there too. They have always treated me well. The service has always been convenient and affordable. Martina

Aiden (sp?) was great with the oil change and inspection notes.

This was my first time buying a vehicle completely on my own. I knew I wanted to buy a used Jeep and Crown Motors had a vast selection of used Jeeps in their inventory. I think everyone can agree it can be a daunting task and can be stressful when buying a car. With that being said, the Sales Advisor that helped me from the beginning, Brian Quist, made my experience stress free from the get-go. Brian was NOT pushy in any way and was genuinely interested in helping me find the perfect car for my needs and my budget. During the purchase process he was extremely patient, professional, and he stayed past closing time on a Saturday to make sure I could drive my car home that day. I just have nothing but good things to say about my overall experience buying my car from Brian Quist.

Excellent place to buy a vehicle. Bo Moore was a very kind and knowledgeable salesman. Got me the perfect truck for the perfect price.

Very please with my New Jeep Gladiator from Crown! Fantastic customer support from Jeremy Miller and the rest of the staff during the buying and delivery process. Thank you!

Fast, friendly service. Service Dept. did what I asked for (oil chg & ck neurotic airbag light) and the price was very competitive for a full synthetic. The only thing that might be considered a negative is that there were a few other recommended maintenance items that werent noted as if we discussed them, however we did not. In fairness, probably most would require any additional time & an additional appointment. Id guess many people would decline additional work if they were only bringing the vehicle in for an oil change.

Terrific service and sales experience.....highly recommend

Ben, my Sales Agent had me in and out in under 90 minutes. We had everything pre-approved, it was soo worth the hour drive from Battle Creek. Wish every car deal worked like Ben and the Team did at Crown. Will definitely buy from here again!

Rob Giacalone was the most professional Client Advisor I’ve ever worked with. He was patient and incredibly knowledgeable. He gave us information on every option for the Challenger and for financing. We highly recommend him as a person to do business with. Thank you, Rob

Very fair pricing on the vehicle that I purchased. I was assisted by a sales rep named Chris who was nothing but helpful and courteous throughout the entire process. Before I purchased the vehicle, I pointed out some scratches on the wheels, and he immediately set up a time to remedy the issue; no questions asked. My purchase already had a limited warranty, but I was able to purchase additional comprehensive warranty coverage for a VERY reasonable rate. I would absolutely recommend this dealership to my friends and family 👍

The people were great, so knowledgeable, incredibly friendly.

Just purchased a new Grand Caravan from Crown. Bo was our salesman, he stayed late on a Saturday to help us get it. It was a low pressure sales approach, very helpful in all aspects. My wife was very happy with them as well.Update 2/27/21 went in for an oil change, the service department was top notch.

Crown Motors Chrysler Dodge was the best car dealer experience I have had in a very long time. Chris did an amazing job in helping me get into the vehicle I wanted without trying to push me into something I couldn’t afford. He made sure all the right questions were asked to make sure the purchase went smoothly and quickly. Thank you to the whole team who helped make the process so smooth. We will be back to Crown for sure!

I bought a Jeep Cherokee online from out of state. I completed the entire process online during my downtime at work. Rob Giacalone was fantastic to work with. Pricing was competitive. The negotiations were very straightforward and fair. Rob sent photos and a video of the vehicle and it was delivered one day later. The vehicle is exactly what I wanted. Blown away by the buying experience. The Amazon of car buying.

This is about service, not sales.We love our 2018 Compass but service @ Crown so far is deplorable. Next wk. I will be taking it in for the 3rd time is 4 wks. They fixed the first problem, Thank you ! The next time they didnt & asked if I could leave it over night, I couldnt so we picked it up being partially fixed. Kicker is I had a 8:30am appt. never got a call for an update, ended up calling them @ 3 & they said they were just getting on it...7 hrs. later ?? Picked it up @ 5:00, very disappointing. I e-mailed Brad Siegars (GM) about it with my cell #, never heard from him. To me, that speaks volumes about a buisness. Done complaining & giving my honest review. Hopefully after my appt. next wk. I can give a better review.

Went the extra mile on my service. Much appreciated

Loved working with Jeremy Miller! He talks Straight, Transparent, Respectful, Shows Humility, delivers results, clarifies expectations and keeps commitments. When I went to get my Toyota Tundra, I asked for Jeremy to be my sales guy even though he does not work for Crown Toyota. I enjoyed the experience and came back to Jeremy when a family member needed a new Jeep. I will buy again from Jeremy at Crown because he operates like an open book, no hidden numbers and doesn’t pressure the customer. He is also willing to batt for his customers during negotiations which makes the process a lot more engaging and fun from the customers perspective.

Im usually apprehensive about shopping with any dealership. These guys were absolutely great to work with. I got what I needed and then some. I worked with Dan Vanhouten and Rob Ruger. Excellent folks. If youre going to work with a Dealership put them on your list.

We came from the east side of the state to buy my Unlimited Wrangler Rubicon from this dealer. Top notch service by far! They were a pleasure to work with! Ben made everything go easy and smoothly! Craig and Jimmy were awesome to deal with during the signing process! Highly recommend this dealer and sales staff!

By far the best experience I have had purchasing a vehicle! I had contacted last minute about stopping in and the vehicle was still running and ready to go for a test drive when I pulled in. The service was fantastic, helpful, and there was no pressure at all. Trading my car in was quick and super easy. I could not have asked for a better experience. I would absolutely recommend purchasing a car from Crown! I know the next time I am ready for a new vehicle I will be returning!

I have been at odds with crown about my vehicle for months. It’s only a year old and is having electrical issues and now throwing fuel codes. This last stint, they had it for 5 days and finally I’m having Chrysler resolve the issue. But when I picked up my Jeep, the mpg was dropped down to FIFTEEN MPG! The tech so obviously beat and mistreated my car on his FOUR trips to the gas station. I’m shocked and appalled. When I confronted them...the guy literally giggled and said ‘we had to make sure it was tested properly.’ Then...tonight my child’s father informs me that on a phone conversation with this sane man...he had the nerve to ask our relationship status!!!! ‘Is she your wife or what?’ I cannot believe the audacity of these people. I’m furious.

Jeremy Miller best car salesman in the league. Genuine, knowledgeable and gives great service! He helped me find a car that was perfect for me and my liking. I would recommend him to anybody! 5 stars!

My family buys all there cars from crown and they have always dealt with the best salesman there Jeremy miller. He’s an honest guy. Very helpful. He truly cares for his customers.

We have gone and seen Jeremy at Crown now for our last 2 vehicles. Recently we really put him to work to try and find a specific Dodge Durango and he knocked it out of the park like always! We highly recommend Jeremy and Crown for your future needs!

Scheduling service has been a repeated issue. Have once again decided to go elsewhere.

I bought a Pilot from the Honda store and now a year later the new Ram 1500 from the Chrysler store. I worked with Bo and the sales manager, Craig. Both were friendly, knowledgeable and had a sense of humor. Much appreciated! Id recommend this dealer group to anyone.

I have bought multiple vehicles from chris and the process is always easy.... its nice to have a dealership that you can trust and count on. I recently got new tires on my car from crown as well and it was quick and easy process too.... this dealership is highly recommended.

Crown Motors went above and beyond in helping me find a vehicle! I couldn’t be more thankful to Ryan and his team that helped me get into a new vehicle and making the whole process super smooth!

Took my vehicle in to get struts put on and said there was a noise in the front end and they said everythings tight and good, got the car back and the noise was still there, took it in again to get something else done and they said everything was tight and theres still a rattling. Ill just take elsewhere now or just do it myself

Crown motors has great customer service. I have experienced working with Jeremy Miller and he goes the extra mile for his customers. He gives his customers outstanding service and is good at product recommendations and features.

I was talking with Jerry Meade for about 3 weeks using email. I told him what I owed on my car, sent pictures, vin number and the value of the car. Jerry said we should be able to help you. I drove two hours for him to say you need $6000 down and the bank will not finance the vehicle. He never told me in any email that I need $6000 down and the bank will not finance the vehicle.This was the worst customer service that I ever received.

Very honest and personal experience Jeremey actually cares about his customers and will get you the best deal possible! I would absolutely recommend him to my friends and family! If you are looking for a vehicle new or used any make or model go see Jeremy and let him do all the work for you! I promise you won’t be disappointed!

We’ve bought several cars from here have always dealt with Jeremy Miller. An awesome salesman. Goes over and beyond for his customers. Great guy.

A good place to get your Chrysler product worked on with friendly, attentive service advisors!

I always appreciate that I know I’ll be taken care of when I bring my Jeep to Crown Motors in Holland because they make everything easy for me. I recently got new tires and loved how convenient the whole process was, especially because I know nothing about cars and feel reassured that they won’t scam me there. I will certainly return for future car needs!

We worked with Rob to purchase a RAM 1500 to be able to tow a horse trailer. He was very helpful in figuring out the proper specs for what we needed. Rob, with the finance & management team’s help, gave us multiple finance options for the purchase while we were rebuilding our credit.

Great place that goes the extra mile for the customer! Got my car here and they made it really easy and painless. Made sure I was well taken care of. Ask for Rob!

I have bought a lot of vehicles and Crown was the absolute best experience Ive had buying a new vehicle. The prices were competitive and they gave me top dollar for my trade without having to fight for it. Ben was my salesperson and was friendly and knowledgeable and worked to get me the absolute best deal possible. I definitely recommend Crown for your next vehicle puchase!

We stopped in this past saturday to look at a few new jeeps and the salesman Ben was awesome !! He could not have been more accommodating, gave us keys to 3 different vehicles to test drive and encouraged us to take our time. We decided on a Cherokee Trailhawk, drove it home same day, staying past their closing hours to get the paperwork done. As far as our new Trailhawk ? we LOVE it !! Thanks Ben !!

Had a great experience. Ben went above and beyond and found me exactly what I was after. He was also very knowledgeable and extremely easy to work with.

Our family has been very happy with the Dodge Caravan we purchased here. Rob went above and beyond to find us just what we were looking for. He answered all of our questions and made the purchasing process very easy.

THE WORST!!!!!! Been trying to get my navigation system fix since May.....its now August and still cant seem to fix it. Now have to wait till September to bring back to see if problem can be fix... still not a guarantee. Everything seem slow and a joke, wasted so much time here and cannot go anywhere else since theyre the first one to start fixing and had to finish it...which is going nowhere!!

Ben was so great helping is find my perfect wrangler. Everything I could of asked for. Would recommend crown to anyone!

We have bought several vehicles from Crown and always dealt withJeremy Miller. Great service and always willing to help us with our purchase. I recommend asking for Jeremy for your salesman on your next vehicle purchase.

Timely service and professional workmanship... not to mention they have a nice little coffee shop in there while I waited.... I will be back!