Great people to deal with. Ordered me a 2022 Polaris 570 sportsman trail edition

Made appointment for service, dropped quad off several days early. Had a check engine light on, speedo didnt work and ran rough. They called and said it needed a full service and new air filter, they found the speed sensor was dirty and had cleaned it. I agreed to the service. They also changed the spark plugs I had just put in prior to bringing it in. Called and said it was ready and running good. I asked if they test drove it. Said they would. Picked it up, did a test ride around the farm. Speedo quit working and check engine light was on after less than a mile ride. Called and left a voicemail that is promised to be returned before end of business... Must be working late tonight. Basically got a $300+ oil change.

Talked to them on the phone and they said that my parts would be there today. Not so much. Got a lame song and dance. Went to Village Motorsport of Grandrapids. Much better.

Dropped off an atv I just bought from a family friend. Told them to go threw it and tune it up and replace any screws or anything missing. Im up north trail riding and I go to clean the air filter and their is only 1 out of 3 screwed in. So dirty air has been getting sucked threw those holes.

Was fun looking around then bought a couple helmets. Was a good shopping experience

I made an appointment to drop my bike off a month out, dropped it off on the scheduled morning, didnt hear anything for a week, called and said that he will get right on it. Few days later i picked up the bike and paid my bill. Instead of rewiring a sensor for me like we discussed, the worker taped it up and said its good to go. The owner did eventually return my money but what a hassle for a simple fix. The communication was awful and the service is the worst Ive experienced. I even had a few friends say the sales service has been bad as well as of within the last few months. Ill take my toys to performance motorsports next time, they seem more dedicated to their service.

Nice service. Will help with simple repairs.

The whole team at Village MotorSports are the best. Their customer service is nothing like what we receive in most places these days. They went out of their way from finding the equipment we wanted to fixing a manufacturing problem that was no fault of their own. Highly recommend them from the sales rep Brock for purchasing, service manager, Will, for his handling on our problem, the parts department for getting our additional parts quickly to the gentlemen who picked up and returned our 6x6 Can-Am Defender. We thank them all for their great service.

No pressure sales and friendly staff

Great customer service from both the parts and service department. Will and the guys in service did a great job getting my sleds taken care of and ready for the upcoming season. Eric has been very helpful with getting the parts I need for my recreational vehicles. Best dealer around!

I cannot say enough positive things about Village Motorsports Holland. The team is 2nd to none. I purchased a brand new 2016 Ski-Doo Renegade Adrenaline for my wife from them in April 2016. The G.M. Shane is very thorough and prompt whenever I had questions on anything. The experience was very quick and actually enjoyable. It only required minimal paper work. My experience was so good that I decided to pull the trigger on a spring order 2017 Freeride 137 for myself Village Holland was the place I would do business with. Ive since ordered accessories and parts and what not and both Shane and Aaron (in parts/accessories) are always more than helpful. Every visit or call or E-mail to the Village Holland team is always enjoyable. I will be doing all my future business with them only.

The salesman was very friendly very helpful and very honest no hidden cost. I know where Im going when I get my next bike

Disappointing to say the least. Went in today all intentions of purchasing a new side by side. They couldn’t be bothered to let me test drive the vehicle making up excuses claiming first cash deposit 500$ or fill out credit app. I offered credit app they said they have no idea how long to get a response come back Saturday. This was New Year’s Eve during the day they simply didn’t want to work. Happy to take my business elsewhere. Brock Neesom more interested in finishing his lunch than selling me a utv.

I have always had good results when taking my snowmobiles to get repaired. They are always been friendly in the service and parts department I would recommend them.

Had the parts I needed worth the drive from Comstock park.

Very Helpful!Had Every Thing I Needed!

Village Motor Sports provided us with useful information, and helped us to find the best UTV for our family, a Polaris XP 900, for a fair price. Ian was helpful and professional at explaining the features of the vehicle and gave us some excellent safety tips. We would recommend this business and Ian, for buying your next toy.

Best service and sales team around . They went that extra mile to make my all around experience great.

So far so good, had the only XRS I could find so we will see.

Just dropped off my seadoo to get winterized tried calling the service department a bunch of times and left messages never would get back to me finally went there and called right before I came and watch the dude ignore my phone call sitting at the service department desk!! Doing nothing so if youre trying to call to get any service done dont even bother cuz they wont even pick up the phone!!!! Or call you back! Ask him just to look at my gauge cluster to double check it wasnt working on my seadoo since it was there to be winterized and he said you couldnt do it because its not newer than a 2010 he wouldnt even look at it for me even though it was there or talk about it Ive been taking my stuff here for a while and used to be good now they wont even pick up the phone!

I had to purchase some oil for my 2017 Sea Doo 4 Tec. I had to change the oil while the jet ski was on the beach because the engine was hydro locked. I went first thing on Monday, July 6th (since it was closed 4/5) and told them make and model and they sold me the oil and filter I (supposedly) needed. I changed the oil 4 times to get the water out, then took it to my local (Metro Detroit) dealership to check things (after I got it running and off the beach). The dealership in Detroit area called and told me I was sold 2 stroke oil (instead of 4 stroke). Village Motor Sports SOLD ME THE WRONG OIL Not the end of the world, I called them (spoke with Will who said he was the GM) and said he’d make it right. I just asked for a refund for the oil that was wrong. (Not the $200 extra it cost to flush the wrong oil out). I’ve left him 3 voicemails and he hasn’t called back. So much for lip service. I thought it was reasonable to ask for a refund. Instead they’ve ignored me. Very unfortunate they can’t help make effort to resolve my concern. Bad service.

So I was headed to this dealership to buy an ORV sticker on Wednesday. I had to make a Michigan left to get to the dealership. I was using a new trailer to haul my Can Am atv, and didnt realize how unstable it was while making a turn. Long story short, it tipped over with my atv strapped on and both were upside down on the shoulder of the highway, directly in front of their store.Desperate to get this turned back over and off the road, I walked over to the dealership, and found someone in service to see if they could use the fork truck to set back over and bring it in. He told me he would get with someone. I then see someone get on the fork truck, and spend 5-10 minutes moving things around. I track down a second person to ask for help, only to have him disappear as well. you could literally see my accident from their shop door. I waited another 5 minutes with no one coming to my aid. I walked back to my truck, and thankfully two great individuals stopped to help, and already had it flipped back over, and were strapping the atv back down. I was ignored by dealership staff for over 20 minutes in an emergency situation. Had they come to help me, they would have minimally gotten the service repair (probably close to 3 grand, as the parts I added up are over $2200, or they may have had the chance to sell another machine. Despite wanting to haul this any further after that miss hap, I was damned if I was going to give them my business as they didnt act like they wanted it. I hauled this out of my way to take and leave at another dealership (Peacock LTD in Baldwin) rather than go there. I even tried to call for the general manager in Grand Rapids only to get put into a phone loop to express my concerns with that staff. Definitely will never even consider this place again

Great experience buying parts for my motorcycle. Staff was very helpful making sure i have every thing i need. Only downside to buying parts from a dealer is the incredibly high price compared to aftermarket online parts.

Checking out the atv think I wanna buy one!!!!!

Ian was fantastic to work with when we bought our ATV. He was very knowledgeable and not pushy. He was able to answer all of our questions and got us set up with exactly what we wanted. I was very happy with the customer service and we are having fun with our new ATV as well :)

Had one bad experience there but they made it up to me. The staff is friendly and willing to help. Must have had everyone in the place ask me if i needed help at one point while i was waiting for a tire.

Was told my money wasnt good enough for them to work on my Sea-Doo engine. Told them thats fine Ill take it elsewhere. Take your money elsewhere and dont give these guys any business.

These guys found me a pretty rare 2016 Victory Magnum X1 Stealth in a hurry. They beat a competitive offer by a reasonable amount. The bike is Awesome! Their service department has been great thus far. The General Manager has been very accommodating seeing I have been having issues finding the proper bars for my body type and am not the easiest of clients.

Bought my Canam Ryker back in January. Paid in full cash. They messed up paperwork with SOS. I’m still waiting on my License plate and registration. They continue to give BS excuses. Over 90 days without my property. My bike has to sit. No reimbursements. Nothing. Worst experience ever! I paid in full and have been treated like it’s a joke. Will never recommend them to anyone. Poor quality service. Buy somewhere else.

We recently purchased a couple of ATVs from Ian at Village MotorSports in Holland MI. We have never owned ATVs and Ian was awesome - explaining everything we needed to get started and making sure our buying experience was excellent. Very efficient, knowledgeable, friendly. We will definitely be doing more business with them.

We purchased a new Polaris 110 ATV for our daughter. Ryan was our salesman and was fantastic. From initial contact to the walk through we had a great experience. Thank you Village Motor Sports you have a new customer and we look forward to adding toys next year for mom and dad!

I purchased a new sportsman 570 from Village in Holland recently. Ryan Stutz was great to work with. Absolutely no surprises, and Ryan treated me with respect. No high pressure sales. The machine was perfect. I absolutely would buy another machine here. No surprises and treating people with respect goes a long way.

After comparison shopping between 3 West MI dealerships, I settled on Village Motorsports Holland for the purchase of my Polaris Sportsman 570. I couldnt be happier. Paul beat everyone on price and topped it off with outstanding customer service by following me through every step of the purchase process. Paul even responded to voice messages and texts at night! After the purchase, I was personally introduced to the parts and service staff. I did have 1 minor concern after the purchase that was resolved quickly by Josh and the service staff. Ive already recommended Village Motorsports to several of my friends and colleagues! Theyre top notch, and theyre LOCAL! Thanks for the excellent experience, guys!

Been talking with village since December to get the new FZ-09, they took good care of me and my family, friendly place to do business with. Paul Sake was my sales person and thankfully was willing to put up with all my pestering while we waited for my bike to come in, looking forward to doing future business here.

I just purchased my first new quad runner from Village Motor Sports, a 2017 Polaris 570 Sportsman. Jordan and Paul were awesome to work with, very knowledgeable and made the process as pain free as possible. The delivery was quick and easy, they even helped me find the best rate on my ATV insurance. I would highly recommend Village Motor Sports for all of your ATV needs.

Love dealing with Village. They treat you right. No hidden fees. They know their product and do their best to get you into the toy that works for you at the best price.

This company delivers excellent customer service from start to finish. We have purchased our personal watercraft machines from this dealer for the past 10 years. They have always provided a first class sales & service experience and we wouldnt consider working with anyone else for our needs! Thank you Shane, Ian and the rest of the team in Holland!

Great people alot of help

This is the second ATV Purchase i have made at Village Motorsports and I have yet to be disappointed!! These guys know everything about the different models and are extremely helpful with questions. I would highly recommend stopping in and talking to one of the amazing sales guys before you buy from anyone else! The price was right great, the selection was great, they had it ready to go when I wanted to pick it up! keep up the good work guys!! thanks Jeff Block (2017 Polaris Sportsman 570 and 2013 Can Am Commander 800)

I just purchased a new Polaris sled from Village motor sports in Holland and was the best purchase experience I have had in years. This was much more than a transaction to me in the way it was handled and how i was treated! Special thanks to Paul Sake for going above and beyond for an outstanding experience & one that set a very high mark for customer service..Thanks to ALL of you!!Brian

I would like to accurately rate this place. Looks very nice on the inside. I just spent 15 minutes standing inside seeing employees. However, no one acknowledged me or spoke to me the entire time. I was interested in purchasing a personal watercraft but since I could not get help I am going to head somewhere else. Im driving to Babbitts in Muskegon I guess

Great location staff seems extremely busy but withn a timely matter.... The service department lacks knowledge of snowmobiles would not recommend their service.

Thank you parts department

Very helpful and informative salesman. More then willing to go the extra mile. An amazing first time buying experience. I will always go to village Motorsports for my Yamaha needs!

Great Dealership! Very friendly and personal staff! Family owned! Great selection of products, and staff is very knowledgeable.

I went to Babbits first. I would not recommend them. Tried Village Motorsports in Holland after. Was helped out by Paul S. Got me what I needed. Was very helpful and did not pressure me. Would highly recommend them!

Bought a rzr from them a few weeks ago. You (Ian) made it all the paper work simple, easy and quick. Any questions i had were answered. Couldnt ask for much better. Thank you!

All the guys at Village are awesome! I asked them about getting a brand new 2017 KTM250 in August (most current year models are sold out at this point) and they scoured the state to find me, what was believed to be the LAST brand new 17 in Michigan. I could not be happier with the service I received. If you leave Village and youre unsatisfied, its your fault, you mustve done something wrong!

I have purchased a Polaris Ranger and a Polaris Outlaw 90 from the Holland store. The people where very friendly and helpful. Would recommend stopping to discuss your off road needs

We originally contacted Village Motorsports in May, just to inquire about the 2017 Polaris Ranger XP 1000. Loved that they were willing to answer all questions without being pushy. We purchased our Ranger in July, and wouldnt change a thing the ride is amazing. We dealt with Ian and Shane and wouldnt hesitate to go back to them again in the future. Since we got our Ranger we have family members who will be visiting them as well.

I bought a 2007 Suzuki Boulevard from Jordan. I wanted to have a windshield put on before I picked it up. Jordan made sure that it got done right away and then made sure I got the bike delivered before the weekend.Everyone at Village Motorsports did a great job.

I purchased a Honda snowblower from Ryan, and he was great to work with. He was very pleasant to deal with, and he worked up a great deal. Highly recommended! Thanks!

Great people/salesmen. Very informative. Excellent service.Would recommend village to everyone

I have wanted a dirt bike since I was 8 years old. At age 22 I walked into the Holland Village Motorsports just looking and dreaming about buying a dirt bike. I never though that I would be able to purchase a dirt bike. A salesman by the name of Ian Fowler took time to go through pricing with me on a bike he felt would be the perfect fit for me. Being a person who has never owned a dirt bike he took the time to go through every small detail of the bike with me. And he took the time to answer EVERY question I asked. I have NEVER received such amazing customer service.!! I walked out that day only to come back 20 minutes later to put a down payment on the bike. I can proudly say that I am a new owner of a 2012 Yamaha TTR125. That is because Ian not only took the time to explain everything to me, he made is possible for me to own my first dirt bike. ALL STAFF at Village Motor sports are extremely HELPFUL. As soon as you walk in someone will greet you with a smile! Being a girl and owning my first dirt bike I was a little worried about how I was going to do maintenance on the bike. Aaron the manager of the Parts department assured me that I can contact him with any questions about maintenance for the bike. He made me feel confident in knowing that if anything goes wrong I can call him and he will help! I am so thankful for all the time and effort the guys at Holland Village Motorsports put into making it possible for me to own my first dirt bike!!! I am beyond proud to say that my first dike bike purchase came from Village Motorsports....and I have to say, it wont be the last! :)

Very nice employees but I believe they could use an expansion for more toys.

Plenty of bikes to choose from new and used. Helpful parts and mechanic area. Took 2 days to get a tire, 11 days to get in to fix . Busy place.

My husband and I had such an amazing experience here. We drove over two hours to get here and we are so happy we did. Everything that Paul told my husband was exactly what we got. Never once was we a bother to him or the staff here. We will be using village motorsports in holland from now on and would highly recommend them. Thank you!

Not much of a selection. People were friendly.

Good team of people that can make solid recommendations on units and gear, and dont waste your time giving you the run around. Good timing on call-backs and attention to detail, something lacking in other dealerships around Michigan lately.

When we started our search for a new UTV we visited a few other dealers that sold similar vehicles, but when we met Ian we knew right away that he had the most knowledge about the products he sells. We had a lot of questions and he answered them all throughly and patiently. Never once did we feel he was pushy. He did everything he said he would do and more. Ian, thanks for all your help. We are so happy with our new Ranger 570 and so happy we purchased it from you and Village Motor sports of Holland. Thanks again, Ian!! You did a great job for us.

Awesome place, great service!!! The guys there are very helpful, very knowledgeable. I will be coming back! Thanks for the great 2015 yamaha viper

Very pleased with my experience at Village of Holland. I purchased a 2016 Sea-Doo Wake with Ian and Shane. Good price and a very fast, easy, and straightforward deal. Thanks!!

Great service! Friendly staff. Good selection of grown up toys.

Nice people

The best place in all of west Michigan! Great selections, they always have a discount ! And they will give 15% for a year on new accessories

Friendly staff, very helpful, not high pressure. Very knowledgable. I would recommend village to anyone!

Extremely pleased dealing with you guys! I dealt with Ryan the whole time, and he is great! Walks you through everything, he is really helpful, he keeps in contact with you through the hole process and goes out of his way to help you with any issues or problems. Which i did not having any problems! Best dealer i have ever bought from! Defiantly will be getting more business from me and i will defiantly recommended it to anyone looking for anything Motorsports related! I walked away with a 2016 Yamaha Raptor 700 SE! Thankyou Village Motorsports!

Not the least expensive in West Michigan, but truly great staff and products.

Ian in sales just sold me a new artic cat 8000 137! I absolutely love it. Service was great and got a great deal. I will be back soon. Thanks again village motorsports.

This place knows what they are doing. Real enthusiasts. They build and deliver. Best purchasing experience without added last minute service charges.

Had the pleasure of purchasing a brand new Ktm 250 from Village Motorsports of Holland yesterday. Shane, Josh, Ian, and the rest of the staff went above and beyond to get me a hard to find bike. Everything was ready to go when I got there and was out the door in 10 minutes. Been racing for 20 years and they are by far the best dealer Ive done business with. Going anywhere else would be a mistake. Tell your friends.

Great place, Sales team is knowledgeable and friendly, on top of that they gave me the best price out of the number of other dealers that I called in west MI. Would highly recommend Village Motorsports if you are in the market for a new toy.

Friendly AND knowledgeable folks.

Friendly staff upfront. Had my quad fixed here last winter for a broken shifter. Required a transmission rebuild cost me over 1,000$. Within months of having it fixed I noticed the shifter was slipping again which was the initial problem I brought it in for. When I called the shop within months of having it fixed stating the same problem was recurring, I got a hard time because it already had been a couple of months since the repair, despite the fact I had hardly used it. Long story short, shifter broke again and my quad is sitting in my garage non-operational.

They were very helpful. They answered all our question about utvs

The team at Village Motorsports were very helpful when we recently purchased our Polaris Sportsman ETX. We appreciated their knowledge of the machine and willingness to answer all our questions. VMS even stayed after hours to meet our availability with busy schedules. We look forward to continuing to do business with them!

These folks are very accommodating. Prompt & professional service for my motorcycle was superior.

I have always had great results from these guys. Paul personally emails me outside of regular business hours to help me find what I needed and Im going today to pick up another ATV. Shane gave me a hell of a deal and I have already bought 2 ATVs and a Seadoo from these guys. They know their business. Never had to wait on anything. Always got a call back asap. two thumbs up!

Paul was a great guy and a lot of help Thankyou for my sled my Polaris 800 assault is a sweet ride. If your looking for a good deal and great buying experience

Very knowledgeable staff. Shane made my buying experience easy and he was very informative on my new purchase. This was my first atv purchase but will not be my last from village of holland. Thanks Shane

One Saturday afternoon I was calling some local shops to get pricing and availability on a 2016 Can-Am Maverick XRS Turbo. I called around to 4 shops, and Ian from Sales didnt hesitate to match the lowest price that was offered from another dealer. He even cut me some slack on the extended warranty that I was fencing about, I didnt even have to ask. Purchased it on a Saturday, they had it delivered to my house on Monday free of charge. To go the extra mile, he responded to text msgs on his personal device to make sure that I was satisfied and taken care of!Plus, a full year of discounts for purchasing through them, on all accessories!They will get all my repeat business. Well done.

Ask for Ryan, he is very knowledgeable and super easy to work with.

I cant say enough about the experience I had purchasing two Sea Doos from Village MotorSports. Ryan Stutz was my Sales Associate. He was outstanding. He was honest and delivered on everything he promised. He was very knowledgeable and trustworthy. He took the time to explain everything to me and would get right back to me with email or phone responses when I had a question.The price was very fair and there were no hidden fees. I will look to VMS and Ryan if/when I have a future purchase like these Sea Doos. Thanks Ryan!

Got the parts I needed quickly and were courteous

Purchased a 2012 Kymco UXV 500i, when I went to the dealer with my son who was buying a new polaris, the salesman Paul Sake was accommodating and knowledgeable. Im very satisfied with my purchase and would definitely recommend the dealer, the parts department was great also.

Understaffed, it took my over a half an hour to get checked out when I had ordered my parts ahead of time on the phone, overall knowledgeable staff that is very helpful.

Lookin for a Spyker seemed ok will probably buy here

Great experience no high pressure salesman lots of inventory will recommend to any and will definitely buy from them again

I had a great experience with the sales team when purchasing my new Yamaha XSR900, they were very helpful and knowledgeable. Thank you!

Great customer service very friendly people

Knowledgeable parts staff.

I purchased polaris rzr 1000 xp eps from this dealer, the salesman Paul Sake was helpful and knowledgeable. I would definitely recommend this dealer to a friend.

First thing that needs to be said is this is not where I purchased my Spyder and yet their service was impeccable!Took my Spyder to Village Motorsports of Holland, MI for what I thought was same minor warranty work. Frunk was getting water in it, air compressor cycling too often in 1 sec burst, and a ticking noise like an ignition wire short, but the bike didnt have a miss.Frunk seal was replaced, and still had a small leak due to an accessory plug where the battery tender wire ran through. that they tracked down and repaired. Air system had a hose with a small pinhole in it which was ordered and replaced, compressor was checked, and system was re-calibrated through the BUDS system.A purge valve was making the clicking noise, it was ordered on and hoped to have it on for me to get the bike back for the weekend. The part was delivered to the wrong company to disappear into a black hole somewhere never to be found.I received an update from he service manager telling me that the part would have to be reordered Monday, however if I needed the bike for a planned ride over the weekend, they would reassemble it for me and I could take it and bring it back Monday. I knew that this would create a large amount of extra work for them so I declined. (but how many dealers would have even offered?)A new part was ordered again and overnight-ed to the shop, they received it yesterday afternoon. I told them I was having withdrawal symptoms and really NEEDED to pick the bike up last night. Jason the service manager and a couple of the mechanics worked until after their closing time, and then waited for me to arrive to pick it up after they got it completed.Total cost to me was $0.00Wife and I put on a little over 100 miles Tues. night and all is great.Thanks Jason and the crew at Village Motorsports of Holland, MI!!!!

If there was a rating for absolutely sucking at their job I would give it to these people. I dropped of my motorcycle to get a them to fix a spark plug. It took them a month and a half to actually get to it and every time I called they told me it was gonna be done tomorrow. For 6 weeks I went through this song and dance. And once they fixed it, it didnt work and they said it would be 1000$ to make it run! I am working on getting it back which in itself is a process (figures). So all said and done I have a bike that doesnt run and I am out 200+ dollars! Talk about sucking in epic proportions..

Very pleased with the service, did everything they could to make me happy. Even upgraded my polaris 570 eps package when they told me the had green but didnt so i got camo instead. Would go here again.

I just purchased a Sea-Doo Spark 2-Up with a Rotax 900 HO ACE engine from Village Motorsports in Holland and couldnt be happier! I called their competitors first for quotes (Fox Powersports) and then called Paul Sake, my sales consultant at Village Motorsports. Paul gave me a MUCH better deal without any hassle. He had exactly what I wanted in stock, took my deposit over the phone, and I came in to pick it up, the whole process was almost as simple as ordering drive through at McDonalds! Paul had the paperwork ready to sign, took me out to show me the Sea-Doo and explain how to operate it, and I was off for an afternoon of fun in the sun! Ive purchased snowmobile helmets from Village Motorsports as well and had the same friendly experience, I would highly recommend purchasing from them!

Great experience! Very easy buying experience!

Lousy. Tell you on the phone they have the parts you need. Drive there and no they dont have it. Thanks for waiting my time again

Great service and very helpful sales people.

These guys got it going on! Great place!