Ive been with rent a center for quite a while and theyve always have great customer service and go above and beyond to get you what you want.
The manager Mike was amazing in helping me after the Grand Haven store was deceptive with my rental agreement and he went above and beyond to rectify someone elses mistake...I will always recommend the Holland branch! Thanks Mike you are awesome!!!
Wonderful place to get items you need. They take great care of their customers! Highly recommend this location.
These guys will always go above and beyond for you and help with anything you need they are just amazing highly recommend if needed to go to this location on Douglas ave
Michael and Adam are amazing people to work with. They helped me out tremendously with what I wanted and also amazing great customer service. Will be back for sure!!!
I have dealt with three different rent to own places in the past 4 years and this location of Rent-A-Center is hands down the best!!! The manager Mike and his crew there are the friendliest and most courteous people. I definitely recommend this location to anyone
Everyone at this location is very nice, great service and looks out for your best interest! Love coming into the store, everyone is always smiling and polite. Shay has helped me above and beyond my expectations with everything I do with rent a center. Thank you for the great customer service, will keep recommending people to go here!
My experience is more personal because when I was working there mike the store manager told to not speak about bed bugs and cockroaches. Mike will do whatever ever it takes for personal gain even if that means blaming other people! Save your money and buy the item out right. The service is so simple a monkey could do it!
Great Customer Service! I Worked With Kelsey And She Made Sure I Got Everything I Wanted With A Reasonable Price! Don’t Hesitate Jus Stop By And Shop With Them!
Awesome team! Very helpful and have been able to see us through some tight spots. Always greet us like family and treat us like friends.
Garbage. Bad experience. Go to walker instead
Awesome staff and management, very helpful ❤️
Mike is a damn good guy and will work with you as much as he can i recommend talking to him or adam if you need to rent anything
The douglas store are amazing people always take care of me . special thanks to mike, adam.vh and Kelsey
Always a great visit and awesome customer care
Been renting from them for years, Mike and the crew have always been good to us. They have always been willing to take care of any problems with the things we rent.
Absolutely love these guys and gals. Never had any issuses with them. They are awesome.
Great friendly service at this location!!!
Used to have no issue with them. Now i had gotten a blue ray player, it had stopped reading discs... And I brought it in to them to get it fixed... That was 3 months ago. I am very unhappy. Everytime we call its always an excuse as to why it hasnt been fixed. Im getting to the point to where I am about to go buy a new one.
Rent a centers an awesome place over there in Holland Michael always do you write and hell try to work with you even if you cant afford to make payments on time all the time
They are awesome and kind. They are great at payment plans. They will work with you.
Very helpful staff. They went above and beyond to give me the best deal for a computer monitor that i have been looking EVERYWHERE for and take time to get to know their customers!
Very kind, polite, hadr worker. Always happy and smilling. Love coming to the store. They always make my day
Too expensive! Nope!:
Awesome they hooked me up with some great deals times were tough couldnt go out and bye new so great job you all thanks
Anyone who expects low prices in the rent to own area is a fool. This manager is spot on and great at his job. If you have a bad experience here it is on you. Honest workers and great staff dynamic. I had hard financial times and RAC was there to have my back as soon as I was on my feet. Not like that other place that seems nice, but has no loyalty to their customers. I looked through their catalog and did not find the computer I wanted. Mike the manager then placed me on Amazon and we found it. RAC Franchise will custom order your item and figure a reasonable price. Die hard RAC customer and this will not change. unless I win the lottery. Great job to mike and staff. BTW BRING BACK RUBY lol
Staff at this location are always helpful
Great service and reliable products!
Great manager. They work with you.But we still miss Ruby 💖
They hook you up and got a great team!!!
Great job
Love this place
Adam was very knowledgeable and helpful
Great deals
Great service