This was my first time visiting Insomnia cookies and I asked for recommendations so I gladly asked to purchase two chocolate chips, 2 macadamias and 2 others plus I saw their delicious brownies so I also ordered 2 of those. Then to my surprise they were handed to me for free for being a first time customer. Ofcourse I left a good tip. When I got home I was not disappointed at all. Surely coming back for more!

Cookies are legit. So tasteful, so expensive tho. I went to hoboken branch, parking is problematic there. You can either park elsewhere and walk, or use the curbside pickup option. Although they don’t have designated parking spot too park, If you can pull over, they are cooperative and bring it to you ASAP

These cookies are amazing. I wish I had milk at the time of ordering but they do not disappoint. Freshly baked.

PROS: Obviously the cookies are amazing here and the service is nice to you and fast. They keep the place clean and its all reasonably priced too. Lastly, its open till 3am which is the best time compared to other bakeries.CONS: Its out of the way of other bars so you have a nice little walk you have to go on in order to come across it. Its very tiny inside which doesnt allow that many people to eat in it.OVERALL: I recommend coming here as long as youre in the area and you want to eat on the go

The staff is friendly and helpful. Got the 6 pc classic cookie box. Their cookies are really fresh and you could tell they’re freshly baked. Literally melts in your mouth. This location apparently is mostly packed with a huge line in waiting, esp on weekends. They are moderately priced. Would definitely recommend it.

The cookie we tried was good.. my first time here.. we got white chocolate, I just wish they had the chocolate chip that people mention.. $2 a cookie is a good price.. I would try again for the chocolate chip..

Best cookies Ive tasted, quite exprnsive though.

Insomnia cookies have really good options for cookies. The hot and fresh cookies is melts int he mouth so smoothly.I have tested all the varieties and I love them all.If you are sweet lover and loves to have cookies, must visit this place.

Hands down only place serving warm, and freshly baked cookies late night, unfortunately they sell out by the end of the night on some varieties. Theres usually a longer line and now with COVID-19 only 3 people in the store at a time which I respect. The staff is pretty chill and helpful. If by any chance youre visiting and theres macadamia cookies in stock...try them!

Great cookies... questionable service, i think the person behind the register said two words to us. Went there around 9pm, hardly any ice cream left. Glad we didnt leave it until later. On the plus side, the cookies were pretty good. Also, if youre expecting the TikTok experience from the Philly speakeasy location, this aint it. The store is tiny with zero ambiance.

The perfect late night snack to get delivered, hands down

Have been visiting this store for quite sometime and used to like their product. Bought one today on the night of 14th Feb, we picked it up from store and started eating at home and my wife bit into a small metallic part!!! Looks like a screw, not sure if this was in the cookie or the ice cream. If a screw could end up in the food, not even sure what else could be happening behind the scene.

Get the smores cookie! If you do nothing else, get the smores cookie.

Im hooked to these cookies .. they are so soft and warm and another good thing is they are so affordable! Im going back for sure.

Great little spot, for coffee, tea morning paper, etc. The service excellent.

Found this little gem after taking my daughter out for some pizza for her birthday. The smell of warm cookies and an equally warm greeting immediately get you excited sit down and try what they have. Jason was very friendly and made my daughters birthday a very special and unforgettable one. I tried out the White Chocolate Macadamia Cookie and it was absolutely delicious. The cookie had a slightly crunchy edge with a soft, chewy center. I will definitely be returning here and getting one of their Six Packs.

Insomnia cookies were really good I got a mixed box of 6 and every cookie was delicious. I even was able to warm up the next day and they were still gooey! 😋🍪🥛Only down side was the long line. To avoid make online order.

Good cookies sandwich

Ordered from here 3 times, each time delivered incorrect order. This last offense I waited 2 hours for my second replacement order and it was still wrong. I’m sure it’s just cookies to you all but it would be nice if you could just get the order right and try to care about how people spend their money to support your business. Im no longer supporting Insomnia Cookies TY for someone else’s cookies.

Went there late night around 10 they had no more ice cream but chocolate and limited cookies. Honestly prefer Bang in JC style of cookies which are a bit thicker. These are thinner and more crisp overall not bad but not amazing so 3 stars it is.

First time going to Insomnia cookie tonight. The cookies were very delicious and the prices are very reasonable, not to expensive! I love it. I got the 6 pack for 11.50, milk and a scoop of ice cream and everything was 18. It was a very good experience for me.

Best cookie place I have been to. The workers are super sweet and helped us decide which cookies to get. Cookies are warm and very good. Recommend to everyone! Very polite and made my day :)

Cookies were delicious as usual soft and warm just like I like it . And the deluxe cookies are actually big !

Best baked 🍪 around.

Food was good and the pin a colada was great

My insomnia has been cured! Thank you, Insomnia Cookies

Me and a couple friends always stop by and always wanted to know this one employees name befause of her friendly service and above and beyond effort. She is a true representation of an insomnia cookie perfect employee. Every time we come in (we finally got the name) Aloe makes our night no matter how bad my day is she makes it worth the drive (: also the gentleman first time seeing him but he was awesome made me laugh first time meeting him. As always i recommend insomnia for everyone in need of some late night treats and see ALOE (: she’s the best!!

A few of my friends and I, we were craving for something really sweet late at night and the only dessert place open was insomnia cookies. We went there when the entire city was snowcladded. When we reached we told the dude that were really excited to have it and weve come from really really far. We asked for a 6-cookie box and he ended up giving us more than 10-15 cookies and said dont worry about it its all on us, weve had a bad day and as you guys have come from so far, enjoy it!It was really sweet and kind of him, made our day! Will definitely recommend this place. The cookies were delicious, we ate all of them.

Friendly, clean AND THE BEST COOKIES I HAVE EVER EATEN!!!!

Generic and overpriced. Wegmans has better cookies that are cheaper

Long wait but good cookies, the cashier needs to wear his mask correctly. Understand that it can be hard to breathe for some when wearing all day but I have to wear my mask for about 8 hours to protect my employees and my self. Also there is no social distancing in this establishment. But at least all the other workers did have a face covering on.

Great cookies, they tasted delicious, unfortunately I found a hair in one of them.

Open super late, good spot for desserts. Will make you fat. Im so fat 😔.

Amazing cookies. Great customer service

My first experience with these cookies was in North Carolina and the cookies were fresh, hot, soft, delicious and bigger. Also their customer service was outstanding. Unfortunately the experience with the Hoboken store did not compare at all. Customer service was less than unacceptable, employee rude to customers. I have been able to enjoy the same delicious taste on the following day but today the cookies are not soft. Not sure if this is normal but the cookies bought in NC were still soft the following day.

They have some of the best gluten free chocolate chip cookies. If you eat too many at once you will stay up all night...hence the name Insomnia Cookies.

Everything about this place is lit & it works out both ways cuz I just so happened to work there 🤞🏻🤍👊🏻

*Quarantine Delivery Review*Back in the good old days when we were allowed to walk around at our leisure, I would always pass by Insomnia Cookies and it always smelled so good. Now fast forward to my fiances quarantine birthday. I wanted to get a sweet treat for him so I thought of Insomnia Cookies. I had also tried them at a Yelp event in NYC once, so I knew they would be good. I placed an order for same day delivery and it came exactly when it said it would. We had the peanut butter chocolate, chocolate chunk, double chocolate chunk, snickerdoodle, sugar, and white macadamia nut. My favorites were the snickerdoodle and the white mac nut. The double chocolate chunk was too sweet for me but the sugar level on everything else was perfect. We ate some a few days later (after popping them in the toaster over), and it still tasted great. Next time, Ill be trying the funfetti!

Can never go wrong w/ cookies and ice cream after 1a

Filled with sugar rush, the cookies paired with ice cream is a great combination, and they are all good. Although, it was too much for me to finish by myself.

Hands down to the best cookies in NYC

The cookies are so good! My coworkers use to buy these a lot when we use to get out of work at 2 in the morning! I usually see a long line but I think everyone knows the wait is definitely worth it

Ive ordered from this company 3 times and all 3 times they never sent out the shipment and the 2nd and 3rd were reorders cuz they never sent out the first one .....very disappointed.

Freaking loved it. Warm and soft cookies.

THE BEST PLACE WHEN YOURE CRAVING SOMETHING SWEET. the staff is nice and only place that is open after 12am. Great place love the ice cream and cookies. And for those complaining about waiting or the staff, they do not know what it is to work with customers and mainly entitled and sometimes drunk white people, I would be annoyed too. Also I think they are understaffed sometimes, so I do not blame them, they are just doing their jobs.

Cookies are awesome esp. white chocolate. Sometimes you wait a bit longer as this place is usually crowded

I never order these but there was a promo for buy 6, get 3 chocolate chip free. The order goes through, they get delivered, and my receipt says they are sold out of chocolate chip so I didnt get the 3 free. Just my original 6. A notification or cancelation option would be best business practice.

Its a Hoboken thing.. Best fresh cookies ever. Even have Vegan cookie

Its quite small and lovely, the employees were very kind, and I absolutely love these cookies!!!! Theyre very filling, it was worth the 30 minute drive :)

Simply delicious...Their cookies are fresh and mouth watering flavor. A must try!!

Yummy, but very expensive. I guess u are paying their Hoboken rent!! Good flavors to choose from though.

Cookies very big, gooey, sweet, warm, causing ice cream to be melted for sandwich. Very messy and could not eat with my hands.

Only giving a one star because I truly love their cookies but their leadership team needs an overhaul. First of all there are about 20 customers standing outside waiting for their orders and the employees don’t believe in customer service. They roll their eyes at people who come to pick up their cookies.. also, all the people in the back are wearing their mask on their chin, so it doesn’t make me feel safe as a customer. Overall extremely disappointing experience but it’s worth it for their warm, gooey cookies

Peanut Butter and Sugar Cookies all the way. This is my treat to myself and no I am not sharing! But this place is open late so get your own and bring the milk!

This location is horrible. Ordered online came on time and they told us its going to be another 15mins wait. After 15mins we went back in and the people there have no idea of what we ordered. They said its going to be another 30 minutes. They lied to us because its not made yet by the previous crew! After an 1 hour and 45 minutes the birthday cookie was done. DONE POORLY! HALF WAS TOO HARD AND HALF WAS SOGGY CAUSE ITS HALF COOKED!!! This was my son’s birthday cookie (birthday cake) that he asked for! NEVER AGAIN! EMPLOYEES DO NOT CARE ABOUT THEIR WORK! No integrity and too expensive for cookies thats low quality!!!

These cookies are DELICIOUS! You can smell the cookies being baked all the way to the street. The line is always long to purchase, but it is worth the wait. Also, the staff is friendly.

You definitely have to try these cookies they’re soooo good. My favorite were the white macadamia and the s’mores! They follow covid guidelines properly and the staff there was so nice and friendly!! I’m definitely coming back!

Cookie monster himself would say these are the best cookies hes ever had

I ORDERED ONLINE. THIS WAS NOT AN IN STORE EXPERIENCE. Hoboken is closest near me though.My ONLINE order was missing 4 cookies and one of them was all broken up to basically crumbs. The package wasn’t tampered with at all. This was my first time ordering and the CSR rep was outstanding and offered to reship my whole order or get a coupon for 6 free cookies via my next order but her supervisor wouldn’t approve those options. Instead, I had to guess which 4 cookies were missing so they could be sent to me in another 5-7 business days or take a partial refund. I think this was TERRIBLE customer service, especially working in the CS field myself. I was not fairly compensated for the mistake or inconvenience behind the mistake. I’m extremely disappointed as the hype behind these $30 cookies does not match the CS I was given. Make cookies home instead🤷🏽‍♀️

Good place 👍 Nice cookies

Last 3-4 times I’ve ordered from this location the cookies either arrived over an hour late, ice cold or the delivery driver delivered to the wrong building and would refuse to correct the situation and told me to contact customer support. Disappointing, frustrating and a waste of money.Better alternative: Bang Cookies in Jersey City. They deliver on time, courteous staff and no mistakes in ordering/delivery.

The wait times are ridiculous. 2 hours plus. Customer care are very nice but it’s not worth the frustration.

All the stoners were there

Funny I just left this location and wasn’t allowed to pay with cash, because they couldn’t break a 20 even though I had exact coinage. As per the employee they are cashless because cash has covid, but if I had exact bills you would take my covid money? What a joke, lol

Establishment in Hoboken is too small, but great taste of dough.

A favorite among college students, they serve not only delicious cookies but ice cream sandwiches as well. The food is amazing however there are too many instances where the available cookies on the counter dont match what is actually in stock leading to some last second decision making. They also have a habit of blasting music so loud that the cashier cant hear what you are ordering and will ask you to repeat yourself instead of turning the music down.

I love their cookies!! Soo delicious especially when warm!

Vegan cookie was meh

Excellent place for people who have sweet tooth. I love their brownie. Cookies, I like but I prefer slightly less sweetness then what they have. Overall great place. Can be a bit pricey.

So cute, open late, delish, hot from the oven

Ordered 6 cookies at 9:40 pm. At 10:45 called to see the status of the cookies since the tracker said they were still baking, and after 5 minutes of being on hold got disconnected. At 1:15 am, someone who I assume was the driver called but of course I had fallen asleep. Driver left the cookies outside of my apartment building and when I was leaving for work the next morning I found that someone had opened the box and taken 3 of the cookies. This effectively ruins the whole box especially in times of COVID. Customer service won’t even respond to my emails. Do yourself a favor and just get cookies at shop rite. Save yourself the headache of dealing with this unprofessional place of business.

The product is great, but tried ordering from their Hoboken location a couple of times and the service is god awful. The app they use makes the experience difficult from the start, theres always a long wait time and they are nearly impossible to get a hold of if you have an issue with your order (or would just like an update). Very unacceptable service.

The best cookies Ive ever tasted

The cookies are so warm,soft, and delicious! YOU HAVE TO TRY THEM!!

Daaaanger. So amazing here. Super great staff and better cookies.

Always good. Always consistent. Cannot go wrong with Imsomnia Cookies if you want a late night dessert.

The employees there were soo nice !! They’re cookies are so good. 10 out of 10 hands down

Very good product & friendly atmosphere

I loved the cookies! I believe it was the owner who gave us a free box and said if we enjoyed them we would come back and that was enough for him! I highly recommend it. Will be coming back again!

Found the most warm delicious cookies here.. 10/10 would recommend

How have I not been here before?! The Insomnia Cookies flavors offered here are delicious! I ordered the ginger, honey ginseng and the black sesame, and they were all tasty and creamy. The black sesame and ginger had a strong flavor to it, just the way I liked it. Highly recommended! Ill definitely be coming back.

Really good cookies. The fact that you can make them into sandwiches with ice creams just makes them even better. Cookies are made right there and are very good. Deff a good spot to go if you have a sweet tooth even late at night since they close at 3am.

Cookies are great, but don’t order delivery! First time took over 2 hours and second time never got delivered. No direct number to call the store.

I love going here.The workers seem to love working there.Small space, lots of aromas. Super pleasurable experience.

Cookies are absolutely delicious 😋

Ordered at 11:30... Just two cookie wiches. Its 12:30 and apparently our cookies are still baking. So either were about to receive a couple disks of burnt crumbs and a puddle of icecream or were just not getting anything at all. Disappointed and I cant believe how terrible this business is. You offer delivery till 3am, but cant even do a simple delivery at 11:30? 🙄

Sooooo good!

This was the best cookie store I ever went to, better than any restaurant 🍪

They ran out of certain flavors hours before closing time. They closed at 1am, and ran out of flavors at 7pm.

Cookies are delicious! 10/10

The guy hooked us up with great cookie recommendations 👌🏾

They delivered to the wrong address. When I recovered the order, it wasn’t correct. I also ordered via the app. There was no notification of delivery and no rewards points given for the order.

My order was supposed to be ready by 11:45 and when i walked in the store i was ignored. they took so long to address me i ended up missing my train. no to mention the staff was incredibly rude.

Brooklyn keeps there cookies nice and warm Hoboken dosent.

The staff was friendly, and we got in and out pretty fast. The food was amazing. I am not too into cookies, but this is definitely a plus, due to its speed and taste. There are also some new vegan options, which My Vegan friend really seemed to enjoy.

I had the cookies from here. Theyre pretty good, Id definitely go there again, if i was in the area.

Would have given 5 stars of the staff was a little more friendly

Santa would probably have a stroke if he ever went in there. Thats how good those darn cookies are. Its a little far from where I live, but Ill take the drive any day of the week. Employees are also very friendly and cool.Give the guy with the pierced septum a raise.

1. Chocolate chip is 🔥2. I saw dozens of cookies in dump bag outside the store. I really hope you lot arent wasting food when leftovers could be donated.

Cookies are trash - come cold and hard and burnt. Never again.