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Wise Vision
334 Washington St, Hoboken, NJ 07030, United States
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Wise Vision
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Vi
Review №1

Very good place. Great customer service and the doctor is great too. Theyre very coordinated and organized. Seamless process.

Mi
Review №2

Amazing service with great staff. It was the best experience from booking the appointment to purchasing a frame all around. OD was great and knowledgeable. He answered all my questions and explained everything in detail. Adrian and Brioche( sorry If Im not spelling it correctly) was super helpful.They even offered me free ratina imaging which usually cost $40.Simply amazing people!

kr
Review №3

It is the best place. It was my first time contact lens experience and Dr explained everything in detail and he has so much patience and Adrian showed me how to use lenses and it was really helpful. Great team.

Bl
Review №4

Everyone was very professional and friendly.The doctor explained everything to me throughly and made me feel comfortable.The new office is beautiful!

Je
Review №5

I have been a patient at Wise Vision for a couple years now. They provide great service, and their new location is beautiful! Shay checked me in and made the process quick and easy! Highly recommend!

Am
Review №6

Extremely friendly staff. I felt so comfortable the entire time. They were also super quick and efficient. I did not have to wait at all which is something I’ve never experienced at an eye doctor before. I am so happy I chose to see them for my vision needs.

Se
Review №7

Wise Vision is the best eye care provider in/around the NYC area. The examinations are always thorough, and while I can be a bit of a baby when it comes to eyes, Ive never felt uncomfortable. The retail team is great and truly care about getting you into the right pair of glasses. Plus, they always keep a budget in mind as opposed to other shops Ive been to which focus on upselling.I moved away from Hoboken last year and miss a few local shops. Wise Vision is at the top of the list.

Ca
Review №8

One of the best experiences I’ve had from a service perspective in general. Staff is extremely helpful, thoughtful, kind and eager to help resolve any issues or concerns. Couldn’t be more satisfied with my experience.

Ha
Review №9

Very thorough exam. Clean and up to date equipment. Helpful staff. Dr. Neil was a professional. Would certainly recommend to friends.

Ol
Review №10

Its an awesome place if you want to get lenses or eyewear, staff is very polite and helpful, Eddie replied very quickly on all my questions and I placed the order even before others replied on my emails. Lenses were ready for pick up in 3 days and the price was twice lower than the quote I got from another supplier. Very happy with the service!

St
Review №11

The employees at Wise Eyes are top notch and very friendly. From the moment you step in the door they are welcoming, accommodating and knowledgeable. I highly recommend a visit.

OP
Review №12

Got the job done. but dont go in an emergency as they take weeks to get the glasses ready.the customer service is great... until youve paid, after that good luck getting them to answer any questions including when theyll be ready or getting a copy of your prescription. theyre the type to send you a receipt instead of your prescription to make it inconvenient to go anywhere else. very cheeky.definitely not cheap.

Ka
Review №13

This was my first time being here and I went based on reviews and the reviews were on point. This is a great place, the doctor was phenomenal very informative, and extremely friendly staff. I got contacts and glasses and they broke down everything to see what would be the cheapest option. I originally was scheduled to be seen at 12 but because my husband was being seen at 10 am they were able to move me up . And we were both out of there by 12. Definitely recommend this place

El
Review №14

Without fail, in the few years I’ve been going to Wise, I’ve been met with unfailingly competent, efficient, friendly, I-didn’t-know-service-like-this-still-existed service. Never an eye-roll or an attitude that you’re being done a favor- even when you’re being done a favor. Just the opposite: everyone I’ve dealt with has been professional, knowledgeable, engaging, and down-to-earth: no phony over-solicitousness, either, for which I’m very grateful. I’ve recently moved out of state and their good service followed me up to Maine with a final shipment of complimentary lenses they could just as easily have “forgotten” about. I’ll miss having Wise nearby- I so highly recommend them.

Ry
Review №15

I’ve moved 30miles away and still make a point to go to them every year. Amazing staff (very few changes in my 6 years) they always make sure I get everything I need plus some. I’ve had glasses/contacts for 20+ years and would/have recommended them to everyone I know.(side note, I’ve also never given a review before but that’s how much I like these guys/ladies)

Do
Review №16

Very pleasant and greeted me by my first. Made me feel like they knew me for years. Appreciate the service. Looking forward to my new specs.

Je
Review №17

Super friendly and knowledgeable staff! Not pushy salespeople like other places I’ve been to. I will return!

Ha
Review №18

The Wise team and owner are extremely knowledgeable, helpful and resourceful when addressing your eye care and eye wear needs. Their warmth, professionalism and efforts to customize your experience are part of what makes an otherwise transactional process more pleasant.

Fr
Review №19

Dealt with Eddy, nicest guy in the world! Will go above and beyond to achieve the highest level of customer satisfaction. Extremely knowledgeable, friendly and professional. The location has a great selection of eyewear to choose from and outstanding promotions worthy of your business. Highly recommend!

ar
Review №20

BEST OPTICIAN IVE EVER BEEN.Fantastic customer service, special thanks to Ed.I had problems with my perscription and the simply did another pair of lenses, no questions asked, unlike some other opticians around.Highly recommend and will come back undoubtly.

Ka
Review №21

I had a great experience at Wise Vision. The technician and doctor were both friendly and professional. I had a thorough exam and learned my previous lenses were over the prescription. I can’t wait to get my new glasses and definitely recommend Wise.

Vi
Review №22

Great new location...modern vibe.. and the newest digital equipment to do eye scans.. very cool stuff!!

Ba
Review №23

Crystal and Veronica are AHH-mazing!! Go here!!!!! They really want you to have the best vision you can! Wonderful service and all around super kind humans! Best doctors appointment I’ve had in my 29years. Go go go!

Va
Review №24

What more can I say but omg I am so grateful for this place! The people here are marvelous!!! I had the pleasure of meeting Veronica a great worker and definitely knows her stuff about glasses and eye care! This place definitely goes out there way to make sure your welcomed and given the best of the best! I would most definitely recommend coming here for all your needs!

Ke
Review №25

Nice shop and good optometrists but no service after you pay.

Mi
Review №26

Wise has been great. Last year they made me an emergency pair of glasses (I almost always wear contacts) after I got pinkeye. I just recently went back to get an eye exam and they we also great. They are a very friendly local business and I highly recommend them.

Ka
Review №27

I love this place ...very high end professional and quick! Everyone is friendly and very helpful!

Ch
Review №28

Great experience from the exam to picking out new glasses! Highly recommended. Friendly and helpful staff

Je
Review №29

The staff was super friendly & answered and explained every little thing with the utmost detail. The offices were clean and everyone was extremely professional.

NY
Review №30

Walked in to see when I could get appointment for eye exam. They shuffled some things and told me an hour but instead for me right in as other customer was late. That’s optimal efficiency. Eye exam was photo of retina and pressure test. Was fitted for new contacts and they gave me some to try rather than my old ones. Very good service and friendly people and fair price $200 for eye exam with contact exam

Er
Review №31

Rude and unprofessional staff named Crystal. Not doing business with them ever again.

Ph
Review №32

We haven’t been to this place since we were lil kids. I couldn’t believe it was still there. The staff was so so nice & the dr was great!!! It’s was such a friendly place I’d definitely go back I definitely recommend the Optical Vision store.

As
Review №33

Went in there with my cousin to look at frames and a miserable girl named crystal gave us the worst attitude. Stay away from that place. Very bad customer service.

Sa
Review №34

Excellent practice with great staff.

El
Review №35

My daughter and I bought had appointments. Everyone was so nice and helpful. The doctor took his time with us answering all our questions. My daughter was fitted for glassed and they also took as much time as she needed to decided what pair she liked. I couldnt have been happier when I left the store.

yo
Review №36

It was my first time there yesterday and customer service skills were 10/10. Everyone who I spoke with (the receptionist, the lady doctor and the salesman who helped me pick out my glasses) were super helpful.I have to say as well that the doctor not only was she nice but educated me on many things and it was super cool. I would recommend this place 100%.

Vi
Review №37

So I was sitting at my friends house and my sister hands me a wise vision cloth, mind you through out my entire life I never really used a cloth to clean my glasses cause I never had one but once I cleaned my glasses with this cloth it literally took my breath away like I was really able to see. 10/10 RECOMMEND

Br
Review №38

Dr. Papaiya was great. Very straightforward and easy appointment. Would totally see him again. Didnt feel like i was being sold on anything during this trip to Wise. Very helpful as always.

Ki
Review №39

Great Office! Wonderful staff a good experience. Veronica was great with assisting me and answered all my questions very professional!!

Ka
Review №40

Professional, competent, informative, honest .. driven to solutions. I have been going to Wise for probably 30 years and have never been directed correctly or been disappointed with a product!I had Dr. D yesterday was was great. Helpful, realistic..excellent experience

Va
Review №41

Visit was quick and seamless. Doctor was friendly, informative, and patient in listening to my concerns/answering my questions. Staff was helpful in pre-screening for the appointment and adjusting my glasses. On previous visits - the staff was determined to help me find the frames I was looking for that didn’t seem to exist. They even did some research after I left and e-mailed me additional options.

Ad
Review №42

Everybody there is great! Customer service is off the charts.I am thankful they are here in Hoboken!

An
Review №43

Absolutely wonderful experience. Came in with my father and Eddie was very friendly and accommodating. Very knowledgeable and professionally.

Vo
Review №44

I moved out of Hoboken in 2019 but continue to come back to Wise Vision for my annual eye exams and for all my contact/eyeglass needs and will continue to do so. Wise Vision is a local family business, where they treat you like youre local and family. :) Eddie the owner is kind and wonderful and it shows not only in your interactions with him, but also in his staff whose faces are still the same in the 5+ years Ive been going. The eye doctors Ive seen have changed 2x in my history as a customer, but each time Im impressed with the new doctors knowledge of my eyes and history and now just trust Wise Vison will always attract the kindest and Wise(ist) doctors for the practice. Would highly recommend Wise Vision to my family and friends. :)

jf
Review №45

Courteous, attentive staff; prompt service; excellent selection of frames.

Be
Review №46

Could not be happier we switched to this shop!!! My 10 year old is desperate to get contacts and the fine folks at Wise is helping us make this happen. This is a team of people that cares about their clients!We had a great initial phone call with Kristina on the team who was warm and friendly and knowledgeable about how our insurance would work and the whole process for contacts. When we met with Dr. Derdova, we found her to be kind, patient, and genuinely caring. She is working with us to find the perfect contacts for my son. My son had a contact training session with Javier, who was beyond amazing - patient, friendly, encouraging - just the perfect teacher. And the whole staff was watching as my son finally had success in getting the contacts in - everyone erupted in applause! Just a wonderful experience all around.Thank you!! My husband and I will be switching to this practice for our vision needs as well. We are so happy we found you all.

Pa
Review №47

Loved coming to them for my annual eye exam. They were incredibly pleasant. More importantly they were incredibly thoughtful with walking me through the rebate process for contacrs and giving me documents and an envelope to request for the rebate. Ive never had such a seamless and wonderful experience at an optometrist. Im definitely going to them again (even though I live in Manhattan)

Kr
Review №48

My husband and I had a contact crisis, and we moved away from Hoboken so we were reluctant to go back for contacts since Im pregnant and may be high risk. The owner was so helpful and understanding and ordered the contacts we needed, realized they would take a while to get to us, and found a way to get them to us quicker. This was really above and beyond service and we really appreciate it! Our experience in the store was really great too.

Gr
Review №49

Super friendly and professional staff are knowledgeable but not pushy. A great experience, I highly recommend!

Jo
Review №50

Attentive, Friendly, prices are excellent great experience overall.😃👍🏼 Thank you, treating my mom with care.

Am
Review №51

I love this place. They are so convenient for me, and everyone who works there is incredibly nice. When my daughter was home from college, and forgot her contacts, they were able to quickly get some contacts for her to use (at no charge). Great customer service!

La
Review №52

Quick, easy, very helpful staff. Great experience

ds
Review №53

Efficient visit and Friendly team!

ya
Review №54

Wise vision are excellent. Highly recommended

Sh
Review №55

I took my boyfriend to get his eyes examined, the staff is extremely friendly and patient, God knows he took hours to pick out his frame. The doctor also took the time to make sure he was comfortable wearing glasses and that he was safe from dizziness and headaches. I definitely recommend wise vision to anyone looking to get their eyes checked or anyone looking for the latest styles in designer frames...

Jo
Review №56

Really impressed with these guys. I had a problem with glasses that were out of warranty and they fought to get it taken care of and had the glasses replaced at no charge. Only place I would go. Staff is extremely helpful and professional.

Ke
Review №57

Great service and knowledge - they always make sure patients are aware of things to watch out for with vision health. They are also following all covid protocols to ensure a safe and healthy environment (temperature screenings, masks, shorter sessions to limit exposure).

An
Review №58

I took my son and I had a great experience at Wise. Staff is extremely helpful, friendly and professional. Amanda was very knowledgeable and explained everything in detail. I would recommend anyone to visit them for their vision needs.

An
Review №59

All my visits to Wise have always been so pleasant. The staff are amazing and really helpful.

N
Review №60

Friendly and humble staff, reasonable prices and good quality products.

ma
Review №61

I walked in looking for a new pair of frames.. Mine were old and I was over due for my eye examined anyways. At first glance I noticed the wide selection of frames through out the entire store! They carry brand names such as Nike, Ray Ban, Burberry, Gucci and many more! I was immediately greeted by one of the staff member who was very friendly. He answered all of my questions in regards to pricing and insurance and I was able to get an eye exam the same day. After trying on dozens of glasses I finally picked one out that I truly loved! I look forward to picking up my glasses in the near future and would highly recommend Wise Vision to all my friends and family! Thank you again Wise!

Al
Review №62

Friendly staff and great service! Fixed my glasses free of charge on the fly ! Thank you

Ja
Review №63

Ouaw!!! after 2 months of battling in another place to get my glasses done the right way I came to Wise Vision and they took care of my problem right away redone the exam and fixe the problem. All the personal their is very friendly and helpful they make a good Team.I am sending my family there from now on and told my friends they would not regret going to Wise VisionThanks to everyone.Jacqueline.

Ia
Review №64

The best service my wife and I have ever had anywhere. Firstly, we had tried to make an appointment together but were unable to be fitted in, was short notice, then a short time later they rung and said they could fit her us in together. I was stunned that they even thought of it. The service is fantastic, they made everything super easy right down to messages when the prescription was ready. The Dr and the rest of the team are the best.. Thanks Guys.

D.
Review №65

Wise Vision has the best staff and most attentive customer service. I had my new glasses less than one month and accidentally bent the frames. Javier fixed the glasses within 5 minutes. While he was fixing them, the staff assured me if he couldnt fix them, theyd replace them under warranty. Glasses fixed, good as new! Great, great customer service & satisfaction.

Re
Review №66

Excellent friendly staff, very helpful and accommodating!

Sh
Review №67

We are going here from last two years. And it was the best. The doctor and the staff all are very friendly and very good. We got the best vision center in our town. Happy to find wise vision in Hoboken.The staff is very helpful in finding the best eyeglasses for me. They explained my insurance coverage also very well. When you go, they will keep information ready to help you. Thank you wise vision 😊

Ti
Review №68

So glad I found this place! As soon as I walked in I was greeted by Amanda – she was awesome and makes you feel right at home. She wasnt pushy, like some other places can be. She helped me pick out a pair of cute glasses and was very patient with my indecisiveness. They have a great selection of glasses, and really make sure your glasses are the right fit for you (with adjustments that you will be invited to come back and get anytime free of cost!!). Thank you, Amanda! I will definitely be back and recommend this place to everyone!

Ca
Review №69

One of the most pleasant experiences that I have had getting glasses. They were very friendly and helpful during the entire process, from the eye exam to picking out frames and lenses to receiving my pair. I had specialized needs for very specific features for both the frames and lenses, and with their many options I was able to get exactly the type of glasses I wanted. Not exactly cheap, but I would not call them expensive. Their prices were in line with what is the norm these days for a good pair of glasses. They also accept some insurance plans so that can reduce the price as well. Overall I was very satisfied and will be returning.

Se
Review №70

I had an awesome experience with these guys. They really went above and beyond for me and will be a life long customer as long as Im in Hoboken. Amanda was great too!!

Pd
Review №71

Friendly and excellent service! My son needed nose pads for his glasses, we were in town only for a few days. The staff members were able to help us immediately. Is worth the visit. Make sure to visit them for any of your vision needs. Recommend 100%

Gi
Review №72

I had a great experience at Wise. Staff is extremely helpful, friendly and professional. Crystal helped me with all my needs and explained everything in detail. I would recommend anyone to visit them for their vision needs. They have the latest style on frames and mine arrived as quick as a week!

Gu
Review №73

5 star caliber service from when you walk in to when you leave. Eddie and his staff Crystal, Angel, Amanda & Javier are all wonderful, and care about your best interest as a person. An example of this, Wise Vision & Hearing did not accept my Vision Insurance plan. They were honest about this, gave me pricing on what they could do to lower the costs (with rebates, etc.), and told me what steps Id have to take to find a quality provider covered by my plan. They handle business the way business should be handled, with an emphasis on the person. Thank you Wise!

Mi
Review №74

This place is always been a pleasure to come and they have amazing customer service.

Bo
Review №75

They are simply the best...highly recommended. They really know how to take real good care of the customers.

Ey
Review №76

Very seriously, the best customer service of any business I know. The staff moves quickly, so Ive never had to wait more than 5 minutes. Theyre always kind and respectful, they remember you, and do everything they can to make sure you get what you need ASAP, and at the best price when considering options with insurance.They even have a one-year guarantee policy for contacts. If you order a years supply, but for some reason, you run out a month early, they give you enough contacts to last you through the rest of that time, no charge.They check in to make sure everything is working out with a recent order, and theyll spend personal time trying to research options that might be better for you. Unlike other businesses, its not a matter of what they HAVE to do for you, its a matter of what they CAN do.

Ma
Review №77

Fast and friendly service.

Mi
Review №78

Great Dr but horrible experience with the salesmen -- all they want you to do is buy new glasses and update your contacts, no personal connection. I went in for an eye exam and almost 2 months later still dont have a new prescription for both glasses or contacts, HORRIBLE CUSTOMER EXPERIENCE, I HOPE ALL CLIENTS ARE NOT TREATED THE SAMEwill not be recommending to any family/friends in the Hoboken area

Am
Review №79

Have been here thrice and never disappointed! I highly recommend Dr. Larsen and Dr. Kaurs practice. You can ask them any question about you eye health and they will help you understand and when it comes to lenses, frames Eddie and staff are a gem! They work with you to find the best eyepiece and their policies are very flexible and relaxed in case of returns/repairs.All major eye insurers accepted.

Pa
Review №80

The people at wise vision and hearing are so kind and accommodating.

Ro
Review №81

The best prices on frames that I dont see everywhere! Very exclusive place, definitely recommend if looking to get frames that doesnt look like every one elses. Their contact prices are definitely good too!

Ma
Review №82

Great service every time Ive come in. Eddie was fantastic in explaining everything clearly that comes with getting new glasses. We will definitely be back in the future for other needs. Check them out and youll be quite happy.

La
Review №83

This was my first time visiting this store and it was absolutely wonderful! Making an appointment was simple and quick. The staff is very friendly and helpful and the doctor is extremely knowledgeable and thorough. Definitely recommend!!

Je
Review №84

Ive been coming to Wise Vision for 2 years and have had nothing but a positive experience. Their office is modern and efficiently run, and the doctors are so nice! Would recommend Wise Vision to anyone.

Ad
Review №85

I like this place, but they really try to sell you on buying contacts and glasses through them, even if you make it clear youre only there to get your eyes checked. Other than that, Ive never had any issues.

Ra
Review №86

The stuffs are so nice. Two gentlemen helped me test my puppy sunglasses to verify its UB proof. Thank you guys!

Ed
Review №87

The staff here is always very friendly and helpful. I had a misunderstanding with them regarding my insurance coverage and the owner, Eddie, called me personally to resolve the issue. I would highly suggest coming here. Ive been going to them for five years now.

Si
Review №88

Love this place. Good people & great service. Would definitely recommend wise vision to anyone. 5 stars !

Al
Review №89

The last time I had my eye exam was over 2 years ago in Jersey City and whatever could go possibly wrong, went wrong and I was out over $600 between glasses and contacts. I finally had saved some money to update my glasses and went to Wise Vision in Hoboken. I had such a great experience at Wise Vision: everyone was friendly and professional; they got me in and out asap; and they have a great selection of glasses. I will definitely be going back there for my eye exams.

Al
Review №90

Family owned and operated business thats been in Hoboken for 3 decades. Doctor Larson is amazing as is the rest of the staff. My high Rx sunglasses came out awesome!

De
Review №91

Excellent staff- clean place

An
Review №92

This shop is expertly staffed, friendly, understanding, and highly ethical. My father has been going to them for decades. I cannot recommend them more highly.

Pe
Review №93

Great doctors! Hands down. However, some of the staff in the front are disorganized. Overall, good place to shop for contacts and glasses.

RO
Review №94

Ruben is a great guy unfortunately he is only on the Bayonne store now.

Ma
Review №95

Not so WISE!I walked in and asked if they could help tighten two pairs of glasses that had become loose. The unwise man behind the counter made me try the glasses and checked what needs to be fixed. Then he asked me, If I had purchased the glasses from them? I said, no. Then he says that he can fix them for me but they may break in the process. I thought to myself what a poor business strategy! I guess he was not listening effectively, intently. I was asking him to help fix my glasses and he was talking about breaking them. I asked him again why would they break? He told me that he cannot guarantee they will not because I did not buy them from them. I thanked the man for his candor and walked out of the shop laughing at the foolish encounter. Had he fixed my glasses, and I would have paid him for it, I would have gone back to them to buy a pair someday.I hope they can build a truly WISE vision and hearing someday!!

Pa
Review №96

I haven’t had my eyes checked for five years and decided to visit Wise Vision for both new glasses and contact lens. I immediately realized that I chose the right people to take care of me. I was first seen by Crystal who couldn’t have been more professional and friendly. She advised me on what my eye insurance covered and aided me in choosing the appropriate frames based on the thickness of my lenses. Then she proceeded to perform the usual vision work up which was quite comprehensive. As a professional, I was very impressed. Afterwards, I had the pleasure of meeting Dr Derdova who couldn’t have been nicer. She was very impressive in her deameanor and expertise. She performed a very comprehensive exam including checking for various potential problems since I do have severe nearsightedness. I would highly recommend her to any one looking for an excellent eye doctor. I normally right reviews, but I was so impressed that I felt it necessary to do so.P Fondacaro MD

An
Review №97

The optometrist was excellent and the end product (glasses and contacts) Im quite happy with. The administrators are pretty reliable, too. But the sales staff are disorganized, forgetful, and sloppy, and not always attentive, though they are well intentioned.

N
Review №98

Great experience, the staff is very nice and helpful. Appreciate the weekend hours

Bi
Review №99

I find it very well behaved, most customer pro vision service. I will always refer my friends here.

Jo
Review №100

I had a great experience. Doctor and staff are great. Very attentive to my needs.

Information
10 Photos
100 Comments
4.8 Rating
  • Address:334 Washington St, Hoboken, NJ 07030, United States
  • Site:http://wisevisiononline.com/
  • Phone:+1 201-792-5100
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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