Service is fantastic from end to end. The man that sold me the mattress was very kind and patient and was able to help me get a mattress and bed from Sunday to Monday. The 2 men delivering the mattress and setting up the bed, fantastic, fast and very respectful. I would recommend Mattress firm to anyone needing a mattress!! Superb service!!

First time purchasing a mattress & first time shopping at mattress firm. Speaking of first time, I happen to meet an employee, named Ricardo working on his first day. My girlfriend and I walked into the store with a specific mattress ready to be shown to him and he immediately recognized and guide us where it was. He also answered all the questions I need to make a purchase quick & easy especially when you are on metered parking. He was very friendly and shows us what we wanted and that’s it, everything was smooth with financing as well. Also If you have Ricardo work with you, you will expect a similar positive experience. I’m sure Hoboken’s Mattress Firm has amazing employees. Ricardo has helped my girlfriend and I with everything! Looking forward for a positive experience with the delivery & mattress. So far so good! Keep it up! Thank you Ricardo & Mattress Firm of Hoboken!

Nicholas helped my wife and I with everything! He made us feel comfortable in the store - and answered all of our questions and went above and beyond in fulfilling our needs! He was kind, easy and not pushing to sell us anything. Working with him was quick, fun, simple and efficient. I even had to make an adjustment to my order, and it was NO PROBLEM. If you have the chance to work with Nicholas at Mattress Firm I am positive that YOU will have a positive experience. THANK YOU Nick!!!!!M&A

What a great shopping experience at this location! 100% recommend. Nick was super knowledgeable, kind and easy to talk to. My husband and I enjoyed walking into the beautifully displayed store and being able to seamlessly shop for a new mattress!! Thank you Nick for taking the time to help us, it was a pleasure!

First time purchasing a mattress on my own and so lucky that I was able to get the help from Nick, who is super friendly and knowledgeable. Gold star to Nick and will definitely come back in the future

Very great service. Came in and Franklin greeted me and let me take my time picking out and trying many different mattresses with no rush. Very great negotiating as well and understanding. The rest of the staff was also extremely helpful when I was asking about the different bases they offered. Definitely will recommend to anyone new to the area looking for a mattress.

Michael at Mattress firm in HobokenN.J. went above and beyond! Greatservice ! Purchased a mattress from thestore and found the staff to be helpfuland knowledgeable! They had a goodselection of mattresses at varyingprices. They found me Exactly what Iwanted at a great price! I woulddefinitely recommend shopping here!

New mom just had a baby 2 weeks ago, Since my boyfriend and I got home from the hospital sleeping has been difficult and much harder so we needed to upgrade our mattress and bed size.We came to mattress firm Hoboken on a Monday afternoon and had such a great experience, Nick was extremely helpful on helping us find what we need and got it delivered + setup in our home by Wednesday afternoon, we are so so happy and couldn’t be more thankful.

Michael is very professional and always responds very quickly even for return request. He makes our purchase experience very smooth! Definitely recommend!

We had a great mattress experience! Michael was so helpful, knowledgeable and easy to work with. He helped us find a mattress we are so excited about. Definitely recommend!

Phil did an awesome job helping me pick out a mattress. He had no problem laying each one out to make sure I picked one I was happy with. Great customer service. I walked out with a mattress in less than 15 mins with an awesome discount. Shout out to Nick too 😝😝😝!!

Nick was very professional and helpful throughout the process. He paid attention to my needs and tried to find the best suitable mattress for me. Hes also very patient. I would definitely recommend this store to my friends if they need a mattress.

Very knowledgeable sales person who showed us a wide range of mattresses and knew all the facts about them. Understood our price point and showed us above and below.thank you!!

My wife and I were very impressed with the store manager and very happy with the outcome of the sale.

Ronnie, the sales person who helped us was really knowledgeable about his products. He listened to what we needed and made very smart suggestions. The whole process was stress-free and I felt I got the best mattress at the best value. It was truly a pleasurable experience!

Nick was very courteous and helpful a pleasure to do business with!

Thank you so much Ron for the amazing customer service you provided. I found the perfect mattress that fits best for me and thanks to you for giving me the proper knowledge of what I needed after giving you a list of what exactly I was looking for. Oh, and I couldn’t forget the two day delivery. I was impressed!!! Thank you again, for the premium experience!!!

Nick is amazing! This was my first time buying a mattress. And though I was nervous and a bit overwhelmed, Nick was so amazing. It’s always good when the person helping you knows what they are doing . And you can tell Nick knows what he is doing and is very passionate! I couldn’t have asked for a better person to have helped me. I walked in there for a mattress, and came out with so much more than I can ask for . Nick was so pleasant to work with, he made the process so easy and relaxing ! I would recommend everyone go to this location and ask for Nick. Customer service was above and beyond !!

We just bought our second mattress here and the service was incredible both times. Ronnie was the nicest guy. He hooked us up and saved us a significant amount. Mostly he was just great to work with. As someone in sales and who hates to be sold, he was one of the best. Thanks Ronnie!!!

Went to the store this morning and found Ron to be very accommodating. He took his time explaining all of our options and the benefits of each mattress.Having made our selection, he worked with us on pricing. We’re delighted with our purchase and the level of customer service.

Ive received excellent customer service, my sales representative took time to make sure that what I purchased is perfect for me. I didnt feel rushed to make a decision, I do recommend to anyone needing personalized help in deciding what to buy, to go to Hobokens Mattress Firm. Youll be glad you did.

Lots of great help at the Hoboken store! Patient people who did not pressure. Nick really helped us work with our needs and budget.

We were looking for the right bedding solution due to some recent lower back pains. Must applaud Nick for his patience in understanding what we need and recommend specific items based on that. Without that expert guidance, this search can be very overwhelming.Following the purchase, the service all the way upto final delivery and setup was disciplined, one-time and completely hassle-free. Thanks to the full team!

Nik was very helpful. Amazing person. Great store for good mattresses!

We were looking for a great deal for a good sturdy king mattress. Store Associate Ronnie was a blast to work with. He explained everything, was patient and knowledgeable with our questions. He took his time explaining and listened to what we truly wanted. Aside from great manners, he was sweet and funny.He made our purchase experience easy and successful. Truly appreciate such workers.

Ronnie was excellent. He took the time to walk us through all the brands, styles and technology. Very knowledgeable. Great experience.

Great exp working with Nick from Hoboken NJ store. He knows his job and helps you find the exact mattress for your needs.

Nick was extremely helpful and we overall had a great experience doing business with him.

I had a great experience!Since the moment I walked in the treatment was excellent. I recently moved to a new apartment and I needed a bed ASAP and I was definitely not disappointed. Nick (one of the sales representatives) took care of all my needs, from the perfect comfort of my new mattress to the point of making sure I got my bed by “today”, literally.I thought I wasn’t going to be able to get it delivered by the next day but unfortunate situations made it look like it wasn’t going to happen, but Nick worked his magic and he delivered my new mattress to my apartment himself! I can not be more grateful.Definitely recommend the place! Great service and very involved staff.

This was the most Extraordinary experience I’ve ever had in a mattress store ..Nick the sales person was extremely knowledgeable and knew Exactly what I needed.He guided me through step-by-step with extreme patience and expertise ..All I Can say if you ever need a mattress go to Mattress firm, ask for Nick and you will not be disappointed...

Nick is best at his job. Great experience 👍 👌

We couldn’t be happier with our experience at the Hoboken Mattress Firm. Ronnie Williams was among the most knowledgable, personable and helpful sales agents we have ever experienced in any store. He made the process so simple, and I’m thankful not only for the purchase but for the process as well. HUGE kudos to Ronnie!

We all need good sleep. So when I went hunting for a good base for my already dreamy mattress I purchased from Mattress Firm last year, I knew exactly where to look. Nick provided outstanding customer service. I can’t wait to get a massage and dream good in my new bed. 4 stars because the first base stopped working right after the warranty was up; hence my search for a new one. However I have a much better warranty and a great new base. I’m very happy.

Ronnie (aka Ronzilla) was really great & chill! He answered every question I had, and really helped find a mattress that would be best for me. They have varied samples of queens and kings ranging from low, affordable prices to luxurious prices. The whole thing took about 15-20 mins. I’d recommend checking it out!

I had a terrific experience at Mattress Firm, specifically with Ronnie! Me and my wife found what we needed efficiently and felt very educated on all of our options. Ronnie was very helpful and professional. We are very happy with our purchase and highly recommend using Mattress Firm!

Very efficient visit and got great savings!

Nick was absolutely amazing. He was so knowledgeable about the product, the differences between them and how to find me to right mattress within my budget!

Ronnie was fantastic! We were looking for a firm mattress and he understood exactly what we wanted. Gave us the best deal too!

Ronnie is very kind and patient to find out what we need. He always smiles and gives us good opinions about different choices. We got a great mattress eventually and were very glad to shop with Ronnie.

Excellent customer service, competitive pricing, and good quality inventory that’s in stock

My wife and I had a great experience at this store working with Nick. We haven’t shopped for a mattress in a while and Nick was very knowledgeable and answered all of our questions. He helped us find a mattress we love. Highly recommend!

The customer service was outstanding. The staff member was knowledgeable, professional and accommodating. Would highly recommend this store

Had a great experience here working with Nick! He was very personable and knowledgable throughout the whole process. He made picking out and buying a mattress very easy and enjoyable. Would definitely recommend to a friend. Thanks Nick!

Mike was very helpful and helped to choose mattress of our needs, provided all information and explained details

My husband and I visited Mattress Firm in Hoboken yesterday and had the great pleasure of working with Ronnie. From the moment we walked in, Ronnie was warm and friendly and very helpful in our search for our very first Tempur-pedic mattress. It was very clear how knowledgeable he was in this space and he made the sales experience enjoyable and such a smooth process. We walked out of the store feeling very confident and excited about our purchase and investment in our good night sleep...and that’s all thanks to Ronnie! We will definitely be recommending our friends to visit Ronnie at their store for their future mattress needs. Thanks Ronnie for being so awesome!

Had a great experience shopping for a mattress here. Make sure you ask for Ronnie, he is the best and very knowledgeable and honest. One word of advice, if you’re thinking about getting a purple mattress, please don’t. If you enjoy sleeping, get a real mattress.

Working with Nick was great! I had a lot of questions throughout the mattress buying process and he was extremely patient and knowledgeable. Very positive experience all around - will recommend working with Nick & Mattress Firm Hoboken to my friends& family!

Would recommend this place to anyone. Great selection of mattresses and very friendly + knowledgeable staff. Ask for Ronnie! He was willing to work with us on price, and very flexible with delivery logistics.

Nick was friendly and helpful! He answered all my questions and I was in and out of the place in less than 20 mins. Highly recommend!

We had an absolutely phenomenal experience. We went into the store knowing we wanted a Tempur-Pedic, but unsure as to what the best option for my partner and I would be. Nick was the representative helping us and he was great! Very knowledgeable, gave us all the insights needed to make a decision, and provide a great deal w/exceptional customer service. I would highly recommend this location and Nick!

Buying a mattress is never fun, but our sales associate Nicholas was great. While we had a good idea of what we wanted, he gave us an alternative to consider and fairy explained the pros and cons. We ultimately went with our original, got a discounted price and great service.

Experienced Mattress Firm location in Hoboken, NJ.Salesperson was Nicholas S Gillens.Purchased Full size bed with adjustable base.Looking forward to having it delivered on Feb 1st.(Posted Jan 23rd)

I had been researching mattresses for weeks. I visited the avocado mattress store front and a sleep number store before coming to the mattress firm store in Hoboken. I was very happy we chose to go to this Mattress Firm store. We met Mr. Michael Esquilin, the sales associate at Mattress Firm, who was very knowledgeable and professional. He answered all of our questions. We were impressed by the Firmcare warranty. There was no prorated fee and it seems to cover everything I was concerned about. Michael went through all of my options of mattress and adjustable bases. I was very happy with the customer service I received during my visit to mattress firm and I highly recommend the hoboken mattress firm location and Michael Esquilin if you are in the market for a new mattress.

My wife and I went in looking for a new mattress and Ronnie helped us out. He explained everything in detail, new technology and what to look for with all the different models. After testing almost every bed in the store and asking a million questions, Ronnie was very patient with us and we made our decision on a bed. 5 stars for our experience with Ronnie.

The two gentleman working today were a pleasure. Shopping with two kids can be difficult, they got us in and out of the store and were knowledgeable and pleasant. Happy holidays great store and staff!

Nick Is Great!!! Nick from the Hoboken, NJ location helped my son and I out with a mattress for his bunkbed. Great guy to talk to and prices are reasonable. Didn’t mind paying for anything because sale didn’t feel rushed and conversation felt genuine. My son even called him cool. Definitely would buy from them again. #AskForNick

Ronnie Williams helped us. Very personable, insightful and helpful. He was able to help us save $756 on two mattresses.

I was greeted by Ronnie who was incredibly helpful and very pleasant to talk to. Decided on Sleepys Hush Plush mattress and looking forward to recieving. Would definitely recommend if anyone is looking to purchase a mattress in the Jersey area

Nick was very helpful...his enthusiasm is infectious!

Good store when you are looking for a good mattress !! Nick was very helpful and answered all my questions until the delivery. The delivery went very well and I was informed at each step of the process.

Amazing service today. Super friendly, patient, and helpful. After the demo on the ergo adjustable base it was a no brainer that it was absolutely necessary... so thank you for the upsell!

Great experience overall! Would recommend to anyone in the market looking for a new mattress.

Great experience with Ronnie at Mattress Firm Hoboken. Hes very knowledgeable and helpful. I definitely recommend seeing him if youre in the market for a new mattress.

We went in this week to the Hoboken store. We had a great experience with Nicholas, he was very patient in showing us the mattresses we were looking for, very knowledgeable as well. We didn’t feel pressured to buy, unlike some other stores we have been to.

Felix was incredibly helpful in choosing our mattress, and THOROUGH! He made sure he answered every question and offered all kinds of information I wouldn’t think of asking. Sorry my about my partner with all the jokes!!! We really appreciated all the assistance and I can’t wait to get my new mattress in next week!! Thank you so much!

Ronnie was a terrific salesman! He helped us find what we wanted quickly, presented a few options that fit our needs and we were out the door in less than an hour.

Our experience at Mattress Firm was great! Ronnie was very kind and helpful from the very beginning and made our purchase easy; he explained everything about every mattress type they have and guided us according to our preferences and needs. Overall great! Thank you Ronnie!

I did the entire purchase by text. Felix was extremely personable and professional. We had two sets of conversations and he wasn’t angry when I changed my mind the first time around. When I came back to him we picked right up where we left off. A great experience and I never had to leave my house!

Best mattress. Best staff. Can’t ask more.

Ronnie was fantastic. Great to work with!!

Great deal. Fast service. Took care of everything online after making a decision.

Felix was super friendly and helpful! I would definitely recommend purchasing a mattress from this store. He was very knowledgeable, and we ended up finding a mattress that we were very happy with.

We had an outstanding experience ordering a mattress by phone from this store. Felix was extremely knowledgeable and helpful, and the mattress delivery service was prompt and professional. Five stars all the way!

Amazing experience with Nick. He was able to help me find the perfect mattress within my price range and was extremely accommodating. Best buying experience I have had In a long time.

My assistant is Nicholas. He is a so nice man that I feel very comfortable to shop on the store. He is outstanding and polite. I would recommend him and this store.

Catherine and Nick are great, wonderful experience!

The delivery is not on time!

Ronnie was excellent and very knowledgeable. Highly recommended!!!!

My wife and I were mattress shopping and were helped by Joaquin at Mattress Firm. He was very helpful and very knowledgable about all of the nuances between the Tempur Pedic mattresses. While we didnt end up ordering a mattress from them due to low-inventory of the specific model we wanted, we seriously wanted to buy a mattress from Joaquin. Thank you so much for your help!

Both of the people I dealt with in store we’re very professional, polite and helpful. Can’t ask for anything more. Thanks!

I’m very happy with my purchase! Staff was friendly and helpful and I was able to find a bed that I truly love!

Ok so I had an amazing experience in the mattress firm of Hoboken, not only did I get my dream bed but when I needed other stuff and assistance Felix provided me with amazing customer service and was always helpful. I called Felix a few times with questions and to order other stuff for my bed and he was always on top of it and still is, so if you are mattress shopping definitely ask for Felix he is your man.

The experience was really great . Two visits and both times the staff was very helpful. They guided us and gave us all the information we needed. Special appreciation to Felix ( Store Manager) . He was friendly and gave us his complete attention and support. Would recommend to everyone.

My husband and I just moved from out of country and were buying our first mattresses, Ronnie was not only extremely helpful but he made the process so easy for us we were able to decide very quickly and walk out with 3 mattresses! He gave us great deals and was able to find us one mattress that fit both my husband and my needs. We will definitely be visiting Ronnie again for future purchases.

The bed we ended up with is terrible and we regret our purchase every singe day. We found Jeremy to be very pushy and we certainly wont go back there again.

The sales rep Rueben Fuentes was excellent and was able to assist us and find us what we were looking for at a very affordable price at these very critical times.

I had put off buying a new mattress because shopping for them is always such a bad experience. But from the moment Jeremy and his associate greeted me at the Hoboken Mattress Firm I knew this would be different. I make decisions quickly, and Jeremy told me all I needed to know. I got to lie around on various mattresses for a while and then made my purchase. He was available and helpful but not pushy. Getting the mattress was a breeze. Not only did they keep to the time period (gasp), but you can track the truck on line. And the delivery men were polite and professional and helpful. I cant believe Im saying this: it was great start to finish. And the mattress is super comfortable!

After 20 years of marriage my husband and I have yet to have a brand new mattress. We have had a collection of Hand-me-down mattresses from family members. Finally deciding enough is enough we decided this tax season would be the year to get our very own brand new mattress. We headed out to mattress firm. Very concerned with the budget for this investment and overwhelmed with the mattress world amount of options we went in with really no clue of what we wanted. Jeremy and his coworker greeted us excitedly at the front door and there we were on a journey. A few quick questions and a game plan for what options were gonna best fit our needs was in play. We looked at a few options, talked springs, box springs, pillows, etc. We even tried out a high end mattress after we had locked in our choice just for the fun of it. Jeremy was so knowledge which is so important but really it was the enthusiasm to send us home comfortable. Comfortable with the experience, the budget and the actual product. This overwhelming experience went actually seamlessly. Now we have our first very own custom to our needs mattress and Jeremy could not have been more on point. The choice hits the sweet spots for the both of us and we are definitely resting easy! When they say the right mattress makes all the difference they couldnt be more right! But the right mattress expert is just as important

Great experience very knowledgeable and helpful staff. Excited about the new mattress!

It was excellent service. Nick was amazing and was completely accommodating.

Ronnie sold us our mattress and we couldn’t have been happier with him. He was very knowledgeable and helped us make the right choice. Jeremy was also very helpful and in the buying process. I really recommend this store!

Service was great and Nicholas was super helpful. We are very excited about our mattress.

Jeremy was the best! He made sure I tried out a number of different mattresses, and encouraged me to take as much time as I needed to make a decision. He was very knowledgeable, pleasant, and gave me lots of options without trying to pressure me into more than I needed or wanted to buy. Since I was moving to a new place and needed a bed, he was able to arrange delivery for the day after I moved in, and that was important. I would definitely recommend this shop. Buying a mattress here was a totally positive experience.

This is the place to visit if you’re looking for the best customer service and a large selection of high quality mattresses. Felix and Jeremy are very skilled sales representatives. Thank you for the great service.

Very helpful and knowledgeable without being pushy.

Jeremy helped us to find the perfect memory foam mattress in our budget that fit our sleeping habits. We’ve had our mattress for about a month and we love it! We have definitely noticed getting better sleep since our purchase.

Ronnie was very helpful. He clearly explained the differences between different types of mattresses and we checked every single one until we find what we wanted. Very friendly and professional salespeople.

Good selection, helpful service, quick and easy process. Would highly recommend to anyone looking for a mattress. Felix was also particularly helpful!

I purchased a mattress for grandma and she wasnt happy with it. Mattress firm gladly changed her mattress and our sales person went above and beyond to get grandma her new mattress thank you.

Wonderful customer service. Called in and placed an order. Very informative in mattress selection and excellent folllow up to purchase. Both Chris and Felix are 5 stars! Definitely recommend.