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Master Pumps & Power
2001 N Grimes St, Hobbs, NM 88240, United States
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Master Pumps & Power
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Ju
Review №1

I hired them to install a blower they messed up every aspect of the install except mounting the blower to the frame. The PTO is leaking and not shimmed right because i hear a slight grinding when i push in the clutch. The carrier bearing mount was installed with only one bolt. The end of my exhaust pipe on my truck was not put back on after the cut it off. The exhaust on my blower was not installed and after i told them about it i had to wait a day for the to rig up some unprofessional b.s.. The first time i tried to use the blower to unload the carrier bearing mount failed, the drive line came apart and banged up the bottom parts of my truck almost puncturing my gas tank. I took it back to them the next day and they tried to act like i hit a rock and refused to inspect the truck or make good on the warranty. I went through Ti the regional manager and Kevin at the corporate office. They both refused to believe me that i did not hit nothing. they wanted southwest trailers to inspect the driveline without even looking at the work they did. I would not let them take the driveline. Instead i took everything to gresham industrial in odessa. Wayne inspected my truck and informed me that the carrier bearing mount failed. These guys could have killed me with their unprofessional work i would not recomend using them for any type of work. They will blame you when something goes wrong and not stand behind their work. SEE PICS!!

Tr
Review №2

Always super good to us. Have the roper parts we need, and great customer service.

Ri
Review №3

Called in to get a price on a roper pump mechanical seal and shift replacement on my 2014 DOT 406 trailer .Sales man told me they was not busy can get me in the fowlling day and said it would take 1 day to get it done. Next I know it took 5days. We took the unit to load some oil. They didnt fix the problem they made it worse .I called the manager he didnt care all he said was to bring it back. I said no cause they couldnt do it right the first time..Beware!!! They should stick to selling parts not replacing them!

Information
15 Photos
3 Comments
3.4 Rating
  • Address:2001 N Grimes St, Hobbs, NM 88240, United States
  • Site:http://masterpumps.com/
  • Phone:+1 575-397-3678
Categories
  • Industrial equipment supplier
  • Oil field equipment supplier
  • Industrial vacuum equipment supplier
  • Pump supplier
  • Repair service
Working hours
  • Monday:7AM–6PM
  • Tuesday:8AM–12:30PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
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