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Station One, Inc.
1 Palmetto Pkwy, Hilton Head Island, SC 29926, United States
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Station One, Inc.
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RO
Review №1

The mechanics were vigilant to accomplish the fix on my car. Found issues and exceeded expectations. This is one of the cleanest shops Ive seen in Hilton Head Island. And service was phenomenal. I know I just found the best mechanic on the island. Those guys deserve top rating and I thank you for being great team. Owners need to give these guys a raise.

bc
Review №2

Had an emergency situation with our Suburban and stumbled upon this service center. Clean and organized shop, all staff extremely polite and pleasant. They were able to fit me into their day and quickly repair my vehicle. Highly recommend this business if youre in need of vehicle service in Hilton Head.

Jo
Review №3

Great service. Drove from NJ to Hilton head for vacation and tire was losing air. The guys at Station one took me right away, fixed in 15 minutes. Friendly, great service. Anyone need car service in HH highly recommend.

Pa
Review №4

Good service and good prices. Its worth the drive.

Mi
Review №5

The crew at this business went out of their way to accommodate me even though they were already fully booked. Everyone was friendly, courteous and took very good care of m vehicle. A very professional group of folks.

Ra
Review №6

They installed and balanced tires that we purchased online and not only did they do it fast, they were also really affordable and great people to deal with

La
Review №7

Friendly and clean. Fast. They did not recommend things I didn’t need. I specifically asked about a couple of services and they said I didn’t need to do them yet. I appreciated their honesty.

PH
Review №8

Tires mounted and aligned always friendly service

Sh
Review №9

The staff was friendly, and worked in my car for an oil change. It was completed in a timely manner, and the prices are fair. Highly recommend Station One.

Er
Review №10

Best place I’ve had work done on my 2019 Dodge Ram 2500 ever. Steven & Ken are the most friendly & professional guys in the business! They got me in right away for routine maintenance on my truck. I received 3 calls updating me on when parts arrived & on my estimated total. Hands down the best work at the best price. I highly recommend station one for anyone’s next vehicle repair, just as I was highly recommended to them by my gf’s Father.Look forward to seeing Station One soon!

Ro
Review №11

I am new to the Island and needed an oil change. Went to Station 1 without an appointment, but they were able to get me in without a problem. Ken was a pleasure and to sit in a clean waiting room was a nice added touch. Got in just in time as they also found I had picked up a nail in my tire which was repaired and off I went. They with one visit will be my automotive pit stop.

le
Review №12

This was the ONLY place in Hilton Head that was able to help us when our tire blew out. We are from out of town and no other tire places could get us a tire without us extending our trip by 3-5 days. Ken was an amazing, helpful, and courteous. One of the FEW people we met in Hilton Head that still knows what hospitality means. We would be stuck (literally) without Station One! Highly recommend!!

Ja
Review №13

Honest, knowledgeable, extremely friendly & dogs are allowed!!!

di
Review №14

Head an alternator failure on my last day of vacation. The owner Ken took the car on a Saturday, with a very short notice . Great guy, honest and straightforward. Didn’t make any promises that can’t keep . Luckily a local store had a replacement part and my car was ready to go later the same day, with a 24 month nationwide warranty .Usually some repair shops try to take advantage of a situation when you are in hurry and have no alternative. Not here .A sincere thank you to Ken and his team .

C
Review №15

Very informative, helpful, knowledgeable and all around nice staff. Bonnie is by far the best employee that I have ever encountered at a tire shop. Thank you for great service and help. : - )

Na
Review №16

We arrived from out of town looking forward to a few days on the Island when our starter died. Luckily AAA recommended Station One and after a tow there, we were up and running within a few hours! They were amazing. Super fast, professional and reasonably priced.

To
Review №17

Great staff, professional service, clean waiting area.

Mo
Review №18

Station one is my favorite go to gas station I always stop there for coffee in the morning

an
Review №19

We are sitting outside waiting for AAA to unlock our car. Picking up after hours and we cant get our vehicle. I hope you left the key in it at least.

Ri
Review №20

We have all of our cars serviced at Station One. The service at the front desk with Joe and Jerry is awesome. They are both very helpful and treat their customers with professionalism.The service technicians do an excellent job. The station is kept clean at all times. No one likes to have to spend money servicing automobiles, but at Station One, everyone works to make your experience a pleasant one.

St
Review №21

Were ready for me when I arrived at the appointment time. Performed the work very quickly and competently. Explained situations easily and understandably. Extremely friendly and helpful. I started using Station One on the recommendation of a friend and they were absolutely correct. I highly recommend them to anyone who needs car repairs.

Er
Review №22

Excellent. It is so reassuring to find a mechanic I can trust. Ive lived on the island for almost 20 years and Joe and his team at Service One are fantastic. They are trustworthy, honest and fair. The do excellent work for a good price. I highly recommend this shop for all of your automotive needs.

Me
Review №23

Station One is always helpful, thorough, and explain services done on my car. I can trust them to do it right at a fair price. Even on times at short notice they get my car back on the road safely and with confidence.

Ke
Review №24

Quick and thorough service. Got an oil change and tire rotation for a decent and fair price. They even filled my gas tank for free. The front manager was personable and kept me informed about my vehicle during the appointment. Would do business here again

M
Review №25

Very polite, professional service advisor. Super clean waiting area with wifi. Great experience.

Ja
Review №26

Two elderly widows found an efficient, honest, fair, pleasant and friendly mechanic that diagnosed a noise and fixed it immediately at minimal cost. So pleased we found them.

Do
Review №27

I have been taking my cars there for three and a half years and have never been let down or disappointed. I have always been treated with respect and told about any and all charges up front.Joe and Jerry are professional, informative, friendly and helpful. I have been asked by friends and family where I take my cars and I have always recommended Station one. Now, they do too and they are happy also.Donald Diamond

Pa
Review №28

If I could give them 10 stars I would. This place is great! Ken, the front office guy is a miracle worker. I got 4 words out of my mouth and he knew exactly what my problem was. Squeezed me in to a crowded schedule and got me fixed and out in less than an hour. Fantastic! I highly recommend these guys!!! Saved our vacation!

Ch
Review №29

They won me over from the very beginning. I went in for a very minor issue. They took care of it and didnt want to charge me anything. From that moment on I knew I had found a mechanic who understood the meaning of customer service, and they werent going to nickle and dime me for every little thing. Ive taken my car there a few times since and they have always been friendly, quick, efficient and reasonable. I highly recommend Station One.

El
Review №30

Always a pleasant experience. I tell everyone I know to come here for service. Honest for sure and quality work. Joe and Jerry helpful and professional.

Ke
Review №31

I was traveling from Georgia to visit Hilton Head when I found out that my number 5 coil went out. I contacted the shop and Bonnie was extremely helpful they were able to locate all the parts that was needed for my car, the mechanic that was there that day also realized some other issues with my car and was able to fix one of the issues for me( I chose to wait until I got home to fix the other things) I am forever grateful for them being able to fix my car, since I came in on a Saturday, I did not have to miss a beat of my vacation

Jo
Review №32

On our way down from GA and one of our front tires started coming apart. We were not aware of the issue other than it seemed like our front end alignment was getting much worse. We Googled shops in the area and found Station One. The guys were super helpful and brought the tire issue to our attention. We were very thankful to get it fixed so quickly and for a very reasonable price. Would definitely recommend this shop!

Pa
Review №33

The place is well run, very professional. Work is for the most part very good. They use the flat-rate book, and dont disclose their hourly rate anywhere on the premises, this in turn, leads to very high labor costs for most repair jobs. However, the work is solid and done right the first time. So if that is what you want, deal with the costs and get good work.

Ro
Review №34

Ive been taking my 2007 Lexus RX-350 to Station One for routine service and repairs since I moved to HHI, about 3-1/2 years ago.I feel fortunate to have selected Station One for auto work because they have always done an excellent job for me at a very fair price.With their high standards, Im sure theyll continue to be an asset to our community.

St
Review №35

Had a significant Tire issue when visiting island. I was at their mercy and the work done quickly and thoroughly. Would recommend them again in a minute and recomend to anyone. Thanks guys, Steven

IR
Review №36

Great service, we got a nail in our tire heading home from vacation. They got us right in and back on the road quickly. Thanks for the great & Prompt service.

Wi
Review №37

I have used Station One about six times over the last two years for my car repairs/maintenance. I have always found them honest and professional, doing quality work at a fair price. I would highly recommend them for your car service needs. BTW, they will often be able to do the work right away as you wait.

Ja
Review №38

Had a battery issue on a Friday around Noon. Called Station One and they were extremely responsive. Worked on issue in the afternoon, very inexpensive fix, and I was on my way home the next day. Other garages turned me away. Station One delivered!

Mi
Review №39

Visiting HHI from FL and my tire started wobbling bad. I went to jiffy lube and they checked it out (Steve was great). He suggested I see Joe at Station one. My tire was bad and needed to be replaced - scared it would blow going back to FL. Joe was great... They ordered a tire and replaced next morning (which was a Saturday.). Station one was fantastic and fast. Definitely trustworthy. No more wobbling.

Pa
Review №40

We are a local business with 5 vehicles that we have Station One service. They are timely, very pleasant to deal with, have reasonable rates, and keep us informed of upcoming maintenance issues.My personal vehicle had a dead battery one morning and I called them immediately. They dont do road service but they had a company that does get to me quickly. That company put in a new battery on the spot and had me going very fast. Cant ask for better service than that.Stanton AllabenPalmetto Bikes, Inc.

Wi
Review №41

This is the only place I take our cars for service. Its one stop shopping for car maintenance at half the price of the car dealers with personalized service. Couldnt be happier.

Ka
Review №42

I have been using Station One for all my car needs for over 5 years now... There is no one I trust more to do the job right and for a fair price. They are great people.

Jo
Review №43

I have used Station One Hilton Head for the last seven years. They without a doubt a great service station. They continue to provide extraordinary service and continue in their efforts to exceed my expectations. They service and repair our multiple family vehicles and are completely trustworthy. I do not hesitate to endorse the wholeheartedly.

St
Review №44

Our truck broke down while we were visiting the area for Mothers Day weekend. The guys here saved us from getting it towed and then found the problem within an hour without costing an arm and a leg. This could have easily turned into a bad situation as it was our only vehicle with 2 little ones. The staff here are awesome and we highly recommend them!!

W
Review №45

I am disabled and have been in need of automotive assistance on several occasions with no advance notice. Jerry has been awesome and considerate to find time to take care of my problems.Highly recommended!!

Er
Review №46

Brought my old car here about two years ago and now I have a newer car that needs repairs. These guys are awesome, nothing but the best! They will squeeze you in and get you back on the road in no time!

Jo
Review №47

Great service Station good reputation been going there since 1995. Friendly long time staff and nice locally owned business.

Ji
Review №48

This man charge me double the price for a part that didn’t cost the amount he charge me for it please be aware

Cl
Review №49

Station One takes great care of my car in a timely manor!

Da
Review №50

Had a great experience with Station One. Our care broke down while on vacation and had it towed to Station One. I had diagnosed the problem as a failed alternator, but these guys discovered the problem as a blown A/C relay. While many people could have replaced the alternator and then claimed they also found an A/C problem, they were straight up and charged me less than half of the originally quoted repair. Nice to know that there are still honest repair shops around. Thanks to Jerry and the guys at Station One for getting us back to enjoying our vacation! Highly recommend them!

La
Review №51

My family and I have taken all of our cars here for over a decade and we prefer not to go anywhere else if we can help it. The staff are very knowledgeable and professional and Joe and Jerry provide outstanding customer service - always ready to help and to answer any questions, even if you need to make an emergency stop-in. You really cant beat the price for such quality care.

Tr
Review №52

They were so great... professional and honest!

Er
Review №53

I bring all of our fleet of trucks to Station One and the service is always fast, friendly and professional for a reasonable price.. The facility is kept very clean.. I would recommend them to anybody and I do quite often..

Cy
Review №54

They were professional and reasonable going our of their way to help me including giving me rides home and back while they service my car.

Da
Review №55

This station is great.They found my tires for the best price and were so helpfulI highly recommend you go here for your car service

Er
Review №56

Visiting HHI and hearing an odd squeak/clank/rattle coming from one of my rear wheels, I suspected the worst about the actual problem and being at the mercy of the honesty of the shop. I read the great comments on here, called and talked to Jerry. He said come on by. Joe got me right in, and the mechanic was able to quickly diagnose the problem as something minor and come up with a safe and creative way to stop the noise while the part was ordered. I returned the next morning when the part came in, again no waiting. Honest, clean, professional, fast. Im a fan of Station One.

Ji
Review №57

Service with a smile. Up front about costs and timing and very service minded plus they do quality work.

Jo
Review №58

Ken and Bonnie were a great help to me fixing a frustrating light in my car, everyone there was very friendly and courteous. I will definitely return!!!

ev
Review №59

Excellent, personable service at Station One. I feel confidentthat I have received honest and efficient care.

Do
Review №60

Excellent. This was my first time to Station One and I was impressed with the customer service and the quality of the work. I will definitely return as I have found the best station on Hilton Head!

Je
Review №61

Good coffee!

De
Review №62

Ive been going to Station One for over a decade (through 3 cars!) The service is wonderful, the waiting room attractive and well kept! And...they keep track of when my car needs to be serviced!

La
Review №63

I have been going to Station One for 23 years and have always been very satisfied with their friendliness, knowledge, and service.

Ty
Review №64

I was recommended to station one by several locals and have had nothing but excellent, timely service performed over several visits. I would highly recommend them for all general maintenance and repairs for their affordability, honesty and fairness.

Al
Review №65

Excellent service and reasonably priced. I would definitely recommend.

Bi
Review №66

Im a Local and have a wide choice of automobile service businesses. Station One can be trusted, they have knowledgeable and experienced technicians and excellent pricing.

Em
Review №67

Great mechanics that are very fair and honest about your vehicle! Since I have limited automotive knowledge, I only come here since I trust their judgement and decisions.

To
Review №68

Very courteous staff and clean place. One of the best auto shops Ive used.

La
Review №69

Thanks guys for your continued great service and for giving me a heads up on some service that may be needed soon. Thats why I have been a customer for several years and will continue to do so.

Ed
Review №70

Honest quality work with affordable prices. I take all family cars there for everything but warranty work.A Plus.

Jo
Review №71

Always fast, honest, personal service at a fair price. No need to go to the dealership, where youre just a number and pay much more.

Gr
Review №72

We live here and use them all the time. Honest service, great staff. Definitely recommended!

be
Review №73

I have got my car serviced here for years and great service on car and customer service

Co
Review №74

Very personable, honest, and efficient. Usually a same day turnaround with a heads up about future maintenance tips. Thanks, guys!

De
Review №75

Very pleased.

Bl
Review №76

Station One has taken care of my car for years. Honest and dependable.

fo
Review №77

RIP OFF BEWARE!!! They told me my window motor needed to be replaced for $600 i got another quote and come to find out it wasnt broken at all. They refused to wedge it up for me after quote was done because i didnt do business with them. They made me pay $70 just to get my car back for labor costs. They told me the window would be set back the way it was and it was not. This place obviously tried to take me for a ride and get $$ out of me instead of helping a return customer for years. Window was fixed through another place for $150 and didnt need a new motor at all. GET A 2ND OPINION OR DONT EVEN BOTHER WITH THIS PLACE.

Sk
Review №78

Station One never fails to meet expectations in terms of schedule, estimated price when requested and quality of services. Their staff always treats you like a customer they hope will come back again.

W
Review №79

As always, my expectations were high and were exceeded. I have been using Station One for more than five years for my three cars and these guys are dependable, timely and professional; and oh reasonable.

Vi
Review №80

I feel I have always been treated fairly and professionally. Its the only place I take my car on the island.

Ri
Review №81

This place uses an automated rip off system. I called in for an oil change, checking to see if they had Mobil 1 0-20W, which they claimed that they carried. I sat there for an hour when someone comes in with a case of my oil containing 5 of the six quarts. I get my bill ($152, which is a rip off as it is for any oil) and notice that they charged me for 6.5 quarts of oil. Having changed my oil for years I can tell you that the car always takes 5 quarts. When confronted with this, they claimed that the manufacturer shows that my car takes 6.4 quarts and his people did not tell him any different. This would be true if that were the first time oil were put into the system. Everyone knows that oil remains in the engine when you drain it, in my case about 1.4 quarts. Therefore, if you go to this place it is a guarantee that you will be ripped off every time.

Ma
Review №82

Very helpful, and professional auto repair center.

Jo
Review №83

Excellent service

Jo
Review №84

Great Place!!! NUMBER 1 GAS STATION IN HILTON HEAD ISLAND!!!!!!

Ne
Review №85

Work I can trust done when I need it and at a price I can trust.

Al
Review №86

Worked on my husbands truck brakes in a few hours on July 3rd !

Ma
Review №87

Top notch shop

Information
19 Photos
87 Comments
4.7 Rating
  • Address:1 Palmetto Pkwy, Hilton Head Island, SC 29926, United States
  • Site:http://stationoneinc.com/
  • Phone:+1 843-689-3130
Categories
  • Auto repair shop
  • Car wash
  • Convenience store
  • Gas station
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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