Have tried to use this place three times. They have been nothing but rude even when we showed up at 9am to see if there was any way they could get us in. Snappy, irritated, told us not to waste our time getting alignment done without even seeing our car. So ridiculous.

Amazingly accurate wheel alignment. Very impressed with everything about this place, from the first contact to driving off. Excellence is always noticed.

Bunnie and Lambert are outstanding. They fit me in despite there tight schedule. I liked there service so well I had them do my entire front brake job.

Great service and honest. Lex Brodie’s told me I needed an alignment and said it was super off. That’s it. Went to Wheel Alignment Hawaii and explained what they told me. Bunnie was really nice and checked the alignment for me. She actually took the time to explain the numbers and showed me my wheels. Turns out my alignment was only off slightly but all the numbers were in the green. Will definitely return again for service when needed.

Always gotta get our new tires aligned and Bonnie is the best!

My tires were falling apart and I needed to get them replaced and aligned. K & J got my tires installed same day and I walked over to Wheel Alignment Hawaii and was able to get the new tires aligned as well. Service was done fast and owner/operators were knowledgeable and friendly and they called me right when the work was done. My car now drives straight and tracks like new. The last alignment at a different place wasnt done this well, there was still play in the steering wheel, so I found Wheel Alignment Hawaii, and Ill come here from now on.

The best auto shop ever. Hard working staff that always gets the job done. Super happy and satisfied each and every time. They are the best in Hilo, Hawaii.

Definitely recommended as the most reliable alignment shop in East Hawaii! Ive taken my vehicles (mostly 4x4 trucks with lifts) to various places around the island and always had trouble with the steering wheel crooked or the vehicle still pulling to one side. Wheel Alignment Hawaii has always been able to get things right the first time, they have fast turn-around time, and they are reasonably priced. I recommend them to my friends too. Aloha!

Customer service poor. The lady had a hard time with herself due to my smooth beautiful chocolate caramilized complextion. The client before me was rescheduling their appointment for the same service as I. She offered the client an appointment for a couple hours later on that day . Client declined because they wouldnt be able to come back same day. So, they reschedule for next day.As I waited, I thought okay. I could do couple hours later? The lady mood changed once it was just her and I. She try so hard to not ignore me, she didnt want to serve me. I kinda got that and was uncomfortable too. She finally was over herself and asked me what sevice was I in need of. She quickly responded appointments are booked for next 3 weeks. Not realizing the client before me was offered same day appointment for later on that day. He was requesting same service as I which he declined. I didnt argue or asked about the appointment for later on that day. We both understood I wasnt welcome due to the color of my skin. I thanked her for her time and left. Again, I took my money to Firestone where I was welcome and got great service. Im not bitter at the lady. I feel sorry for her that she has issues to deal within herself.

Called 5 times on different days during business hours, nobody ever picked up. I left 5 messages and only got a call back 24 hrs after the last message. They said the wait would be 2 weeks...also, theyre closed on weekends and after 5:00 on weekdays, what auto repair shop is closed for the times that working people can bring in their cars?.... This is not a well run business, they could do so much better with proper administration.

I take my car here for my Safety checks and my Servicing and whenever I have problems. I love their reliable and honesty service! Dont forget to say hi to friendly Hatchi....

Great shop, up front, honest and great work! Thank you!

Mahalo Bunnie Haimoto for taking care of my Truck❤️

Dont get me wrong, they do good work. Its the attitude that sucks. The butch needs an adjustment.

Straight ahead! A must go for auto steering!