I have visited this Shell many times for gas and snacks. Their snack supplies are very good. Snacks span all different types of food (ethnic, healthy, unhealthy, etc.). They have a large selection of wine and beer that is always kept fully stocked. Gas prices are ok. Not the cheapest and the gas pumpers are not always super attentive. The cashiers have always been nice and courteous.
August 14th. A day of a birthday. Everything had been going badly for them, all day it seemed, and they were obviously stressed out. And on their birthday even!However... they still met me with a smile and an aura of willingness to provide good customer service. I always have good experiences at this location. I could get my gas n things elsewhere, but I enjoy the atmosphere the staff provides. As for the stressing birthday cashier? I bought them a pack of their favorite flavor. Hopefully their day was improved by a customer as mine is always improved by their quality customer service.
This afternoon (Feb 12 2020) I walked into this shell (275 Se Baseline) and asked to purchase 2 lighters. The guy at the counter asked to see my ID, so I handed it to him. I am 20 years old and have worked in a couple different gas stations and know the laws for the selling and purchase of tobacco and tobacco products. The clerk asked the manager how old I had to be to purchase a lighter. The manger states that he cant sell lighters to anyone under 21. This is false. I attempted to explain it to him and he waved me off in a non-chalant, yet rude, manner. According to the ORS it is illegal to sell tobacco products to those under 21. While this is correct, the ORS also states that products used to burn tobacco are prohibited to be sold to those under 18. The law on the sale of lighters was NOT changed when the sale of tobacco laws were revised. Overall, not a good experience. I believe it is a managers job to treat customers with respect and not wave them off. It is also a managers job to know the correct rules and regulations and train their employees with CORRECT and true knowledge. Next time I walk into this Shell I expect to be sold what I ask for, since it is LEGAL and to he treated with respect.
Read further for my 3 star review..... Lets face it, sometimes its just the people that work there at this time 12/2019; the staff has changed and are much much more down to earth. 3 star review from last year: Staff is touch and go, sometimes theyre a little rude... Ive watched staff profile other customers as they walked in the store, sad. Clean and fairly priced all the same.
I come in almost daily for a fountain Dr pepper. Staff are all pretty friendly. One of the ladies on swing, I feel like were staff/customer besties! I cant remember her name... Or if I ever asked her name! I always hope shes on shift. Or I get in trouble if I havent made it in on her shift in a while.
Good prices on gas, and wonderful people. There is a fairly decent selection of food, beer, necessities and such, in the connect mini-mart. I choose to go here when I need a couple of quick items, and will occasionally stop by just to say hi.Bottom line-decent prices, great people...awesome mini-mart!
The owner of the place was there. he was a jerk and I had to put 5 cents on my card for a bag that they already gave me. the owner is a jerk and the place always seems sketchy. I wont go back...
Friendly family run Shell Station. Some of the staff have worked there for years. Good selection of snacks, beverages, and things you might have forgotten at the store.
Really nice people,I go there pretty much every day and not just for gad
There always seems to be a able body and thrift in and out.
Great place for uh matter of convenience
Its a gas station . Maybe the should turn it i. To a bikini gas station bet u it would be pack 24/7
Friendly staff with a convenient location.
Great prices!
Clean and quick service
Staff is friendly and really care about the regulars here
Nice employees