Called the store tonight to see if they had an Eagle Rare 10. I didn’t even finish my sentence or say what I was looking for before the person answering the phone simply said said we don’t have any. Will definitely take my business elsewhere. As a customer in Oregon we have the ability to see a snapshot of bottles in stock within a store. I can understand that you are tired of answering countless calls about rare bourbons during “bourbon season”. Maybe next time let me at least tell you what I’m looking for and finish my sentence before you say you don’t have one of supposedly 17 bottles in stock.

Regular customer: I purchased a vape product from their store and it was non-functional. Requested a replacement of the same product and was told they wouldnt take it because I didnt call and they dont guarantee they work. No where is this mentioned or visible in their store. Not sure whats the difference between going in the store vs. calling. Paid for another one. Same thing didnt work so I went back to get it replaced and was told to shut my mouth by the owner while being polite the whole time. After years of going here Ill be taking my business else where. Horrible customer service.Please note the cashier was very nice. The owner on the other hand was very bitter about the return and insulted me in front of customers. Never in my life have I been treated like this in a store.Product was pulled from the shelf after my second visit. No refund was given still. Im left to deal with the manufacturer.I expect a poor response to this review. Look how she treats everyone that leaves a bad review. Calls them names, no respect, very unprofessional.Absolutely mind blowing.

I used to go to this place regularly, in both locations. However, an older woman there has been so rude to both her staff and customers that I quit going to avoid the turmoil. I took great care when I used to go to avoid all eye contact and never ever say a word.

I called and the lady on the phone said they had E.H. Taylor... which I had been looking for months (im not going to illegally pay secondary prices). I asked if she could hold it for me, which she didnt have to say she could, and I would have understood. I gave her my name, and told her Id be there in 20 minutes. When I got there, she pretended like she never had E.H. Taylor and acted as if she never got my phone call. I validated the phone number I called which was in my history was her store, and it was. They just blew me off and acted like it was no big deal... it might not be, but customer service is kind of a big deal to me. If you dont have something, dont claim you do, and if you dont want to hold something for someone, dont claim that you will. Ill not be shopping here again, there are plenty of more helpful locations within driving range that Ill give my business.edit: the response below makes no sense... how can two people call for the same bottle and both be told that youd hold it for them? That is BADD!!!

Love this location! They have huge selection, and its laid out well. Even have one isle for local spirits. Always helpful, fast, friendly service!

Nice people. Well kept store. A little crowded with all the goodies. But over all OK.

Spent 1000s here as my local spot only to get lied to and pushed to the curb today. Will find new store to support.

They were helpful is finding what I was looking for but couldnt remember

They have an awesome selection! They have a whole aisle dedicated to made in Oregon liquors. I go to this liquor store exclusively.

My wife and I have been regular customers of Aloha Liquor for over 20 years (going back to their previous location). Today I purchased 3 glass bottles of liquor and after they ringed me up, I asked for a bag due to the awkwardness of hand-carrying the 3 large glass bottles. They wanted to charge me 5 cents (and the young cashier was polite) - fine, except theyd already ringed me up on a credit card (before is when they shouldve asked about a bag) and I rarely carry loose change in these days of credit cards. I mentioned that Im a regular customer, to which the older lady (owner?) - who, by the way, doesnt wear a facemask - replied with, theres the door - are you kidding me? This is how you treat a very long-time customer? I see over a dozen liquor stores close to us on Google maps. We vote with our wallet - goodbye Aloha Liquor.

It’s funny to read the reviews. The old lady (possibly owner) is a mean old grouch though. Haha, every time we are there we try to have small talk and make her smile. It doesn’t work. It became a game between my husband and I. Luckily liquor store customers don’t need to worry about reviews. They will go anywhere for booze. Us included.

Although the new location was a little different,.I agree that the move was necessary and certainly more accommodating than previously.

This is a small store and slightly cramped, but a person can find almost any type of liquor imagable. The staff is helpful and somewhat curious.

Customer Service and Cashier was friendly and fast

*I had not written a review but here ya go.10/15Laughable response from the owner.Im in with another bad person? Im so curious about this, I literally cant stop laughing.Lousy customer service from older woman wearing a mask incorrectly. I dont have to care about how you feel about me, you dont pay me for a service. Youve lost customers because of this attitude and will continue to lose customers for the same reason. Take the health and well being of your customers seriously even if you are incapable of providing a decent attitude.

Glenna and her staff are wonderful. They are knowledgeable, efficient, and always kind. I love how clean the store is, and enjoy her vast selection of local spirits and CBD products. Can’t forget about the freezer with ice cold vodkas and fireball! A wonderful convenience not found at all stores. The crew there really go above and beyond to make you feel welcome and appreciated for your business. With all prices being the same in the state, it’s the customer service that keeps you coming back!

Love their whisky collection. Found some that I have been looking for a while. Nice big store and does focus on maintaining some social distancing even with narrow lanes

I will never shop there again, I was treated with disdain as I stood 6ft away from the checkout stand since one woman was wearing her mask on her chin. She then taunted me and harassed me asking if I was afraid of her. She does not know my story and as a business should at least have some respect.Edit- not false at all. In July getting grey goose for my husbands birthday. Other woman tried to be polite but you kept trying to egg me on. I do not need to be treated that way when Im spending my money at your store!

These ppl sooooo afraid of proper mask wearing and giving this woman heat are waaaay out of line and completely hypocritical. If you’re so afraid of catching covid STAY HOME!! I have been a constant customer of this establishment and everyone here ESPECIALLY this lady are beyond nice and accommodating. I love this place and the ppl serving our community that work here. God bless.

Great place to get your favorite beverages!!!

The elderly lady that works behind the counter at this liquor store is not enforcing social distancing rules. While waiting in line, a patron came within two feet of my husband and he told the guy to back up, and the worker yelled my husband and said dont talk to my customers that way. Are you kidding me? Were we not customers? We spent $50 bucks in this store but WILL NEVER BE BACK AND IM REPORTING YOU TO WASHINGTON COUNTY FOR NOT FOLLOWING THE SOCIAL DISTANCING RULES. Based on other reviews it seems there is a pattern here. Hmmmm.In response to your response....it is clear how untrue your statement is based on a lot of reviews that are similar to mine....your reply is null.

Hello,I have been a customer of this establishment for the past 13 years, but in light of my recent experience with the owner; who has demonstrated rude behavior with her unapologetic remarks and attitude that no customer should need to endure. As a Mexican American I can say I felt racially discriminated on more than one occasion and it will be the last. With the above mentioned I want future customers to be aware.Sincerely.Ex-Consumer

Friendly helpful service.

GO ELSEWHERE! The old lady that works there, possibly the owner, is beyond rude. I bought $100+ worth of liquor and they bagged it all in one thin paper bag. I asked for a second bag so I could split the liquor up or double bag it, but she refused. When I stated that the bag was going to rip, she rudely stated youll be fine. The bag didnt make it my car, luckily I didnt break any bottles. There are so many liquor stores in this area - dont waste your time here.

Employees dont follow or enforce covid orders regarding mask wearing, then harass customers who do

Great staff and nice selection; as always.

Great selection, friendly staff.

Great selection, helpful staff. Was looking for a gift and they had lots of great options.

The biggest made in OREGON selection I have seen. The store is gorgeous compared to others, with more stock and helpful staff. I looked at the other reviews and someone is coaching people to post, must be an ex employee or competitor. This store has always been a top of the line one with great help and a darn good owner. I call her MOM because she has always been helpful and calls me Ma-am and says thank you and pretty please. I will always return to this store.

Great selection and prices. Friendly staff.

The staff at Aloha liquor was very helpful!

Great service and good selection.

Fast easy and convenient. Not an liquor person they have wine. The girls there are so friendly and fast at check out. The variety is endless its bigger than most liqour stores and they are near a commonly used road so you might have traffic but i love the service! Price is same as most.

I love this place . Dont want to go anywhere else so many cool things Ive never seen

Never shopping here again! My husband and I went in today for our favorite rum. It was on sale, so he grabbed 4 bottles and then realized the only baskets were near the door. As he walked over to grab one, the older owner lady that all these other reviews are talking about asked aggressively, Can I help you find something? in an unfriendly tone that clearly meant I see you and think youre trying to steal. We found that pretty offensive and uncalled for since thats where the baskets were, so we decided to take our money elsewhere and put the rum back.On our way out, she stopped me and demanded to look in my purse as if Id somehow put the 4 large bottles in my little handbag instead of back on the shelf in plain sight.We remember incompetent service from this place before they relocated but hadnt yet encountered it at their new location. We were hoping theyd changed hands. Since alcohol costs the same everywhere, these places have to differentiate themselves by their service - and this place is a how-not-to-run-a-business primer in action.We headed straight over to the one on Cornelius Pass and had a wonderfully pleasant experience - and were inspired to buy a few more bottles than we intended to out of spite! Cheers!

The owner of this store is an absolute psycho. I am not surprised about the other reviews on this page. I actually worked at this store for a little over a week, and I have to say the way Glenna treats her employees and customers alike, im surprised shes not out of business. I started working for her as a favor, because she seemed to need the help and I was looking for a part time job, just something to occupy some of my time. I am actually family, and I wanted to help out my great aunt, but the things I saw while I was there were outrageous if not to say illegal. I had to leave after only a week of working there.Glenna, the owner, the old woman with painted on eyebrows who sits in the front, keeps the tips of her employees. Legally, both at the federal and state level, that is not allowed. Witnesses have seen her reach into the tip jar to buy a lottery ticket. she says that money goes back to the store and buying things for her employees, but those are lies. she is a bitter, angry old woman who doesnt care about anything or anyone but herself. She also refuses to give her manager the actual title of manager so that she doesnt have to pay her a managers salary. When I confronted her about the tips and asked her why she thinks its ok to keep the tips she started yelling personal insults and kicked me out of the store without paying me.The employees here are so nice and nobody will stand up to her or else they will get fired, like what happened to me. They are all afraid of her.I saw her argue with a customer and kick him out of the store because he had a valid coupon for aloha liquor and she didnt want to honor it. This woman is as dishonest and mean as they come, and I am ashamed to be her relative. Please dont give this business your time or your money. They dont deserve it.In response to the owner’s comment: It shows your immaturity in the way you leave a response to all bad reviews. Typing in all capital letters is quite unprofessional. So is resorting to personal insults. And “bulla-fulla” isn’t a word. You have been sending harassing and aggressive messages to me and my family for months now, and continue to lie to cover up your own shady business practices. Good luck Glenna.

Most people dont think of a little store as a community anchor. This one is, its possible to walk in, employees know their customers by name and will stop and converse (within the limits of keeping other customers satisfied)

Fast and friendly. The hours are a bit limited, but that may be due to OLCC, not sure. Great selection of various spirits at a decent price. Even some good high end scotch selections.

Fast .. knowledgeable.. owner works floor daily. Great local business. Prices are good...wish they didnt have to move locations a while back. Preferred their previous space.

Looking at some of these reviews Im baffled. Ive been to this store a few times and have never had a negative experience. The staff is great, Im not sure who the owner is but Ive no reason to say one bad word about them. Keep up the good work, I will definitely be back!

The liquor was not tainted, and got me intoxicated as expected...5 stars!

Great selection and always a full shelf.

Very nice employees to supply what I wanted.

I would like to thank both of the ladies at the store today. Very friendly and helpful. Thank you for the Yamazaki 12. Much appreciated!!!!

So convenient.

Lovely selection and great staff

Great store! Great selection!! And bob is awalys so polite and very helpful

The people that works their are nice they know their regular costumer.

They have a nice selection of alcohol and are open on Sundays. The staff is a little unfriendly but I figure they are just giving me my space. I would suggest a Hello when we come through the door, at least!

Love this place and the employees. Older woman is the best, super funny and great customer service!

Always a fun environment and friendly service love this place. Always leave smiling. Very friendly staff

Weve been going to this liquor store for over 13 years the people are wonderful very friendly and very helpful. I give them a top rating and encourage people to shop there.

Walked in today and both clerks were at the counter right at the entrance chatting. I look straight at them, even pause for a moment to see if they would greet me....((crickets)). I go about my business, and as Im checking out a man walks in and the older (female with glasses) clerk lights up and says, Hi!!! They exchange super upbeat greetings. I wrap up my transaction and walk directly past the same woman and she doesnt so much as offer a thank you or have a good day... completely ignores me. I mean, its a liquor store. I dont expect special treatment; but social graces with every customer-- not just the preferred customers-- isnt too much to ask. Have some manners. I rarely come in here and I certainly wont be coming back.

Wouldnt sell me a bottle of whiskey that was in stock because I dont shop there enough. Definitely never going there anymore at all.

They always are well stocked

Old lady was horrible! I have never written negative review for a store in my entire life but her attitude made me to write this! The old lady in the shop was very rude! I have never met a worst person like her in my entire life! The store will not get any customers back if the old lady is present! Dont try to treat your customer this bad..better learn manners and how to treat customers well! You cannot run a store with this bad attitude! Karma is awaiting you old lady!!

Horrible place. Take your money elsewhere.

Always great service with high quality selection

Whoever the older lady at the register was, was really super rude. Almost cancelled my transaction except for she refused to pull my card out of the chip reader. Shouldve called the cops but was also embarrassed and didnt want to cause a scene.

Looking for a special vintage. It was not here, but they on line found it and irdered it for me and let me know they other locations nearby that have it in stock. Very pleasant.

I wish less than one star was possible. The younger female with glasses is incredibly rude and distasteful. I will not be returning and i posted the video of her smoking drugs by the dumpsters on 4chan. I will also be building an algorithm to mass report this store to the A.T.F.Edit: i also sent the video to the OLCC. Losing me as a customer will not make a difference, closing doors during an investigation will. Avoid these Cant. Understand. Normal. Thinking. Savages.

Always polite and good service.

They have the best selection in the neighborhood

They catered to my need to poison myself in a legal manner quite admirably.

Awesome place where if there’s something you want and it’s not there, owner will try her best to get it for you!

Always quick, fast and friendly. A little bit strange about their selection of inventory; I often must go elsewhere because they do not stock some relatively-common items.

Owner of this liquor store was very very Rude. Ive been patronizing her business for over 12 years. On sat I was treated like a criminal. She knows what she did. Ill keep my coin and shop somewhere else. Meanwhile, I will pass the word to all I know to stay out of her store. When the police arrived they acknowledged theyve had problems with her in the past. I can see why now.

Very cramped. Parking is limited to 15 minutes which wasnt long enough to find what we wanted. An employee there was an uncomfortable combo of overly helpful and argumentative.Good selection but not worth the discomfort of the visit.

Great selection friendly peopleQuick service

My experience has been excellent every time Ive visited so far. Theyve got a decent selection and the customer service is quick and efficient.

Great store. I have been shopping at this store sense they were located over by Safeway. I have never been treated bad by anyone from this store and frankly Im sick of all of the racist bull that everyone cries about every day, grow up!

Better than Willy Wonkas Chocolate Factory! One of the very few places I can find Tincup Whiskey, thank you!!

Great store with a nice selection and helpful staff.

Glenna is fast and friendly,thank u so much for the great service...Great location and lots of smiles...Thank You

The staff is beautiful in making you feel welcome when you come through the front door. Lynn and her associates make sure that the atmosphere is cool, calm, clean & comfortable!

I rode my bike there once to get some booze. She came out of the store barking at me to move it out of the way of the door. (It wasnt even in the way at all).They have a huge selection but take your business elsewhere. Sounds like others have experienced the rude woman that owns this place. Vote with your dollar.

Very clean and approachable as well as friendly. Was in a good location and exceedingly as expected.

Love the owner. Awesome lady.

This liquor store is one of the best mom is a great lady shes not racist call her mom and shell treat you like a prince or princess whoever you are thanks aloha liquor

Good prices and good service, they have some hard to find items that I did not expect them to have.

This is the most helpful liquor store. If you have a question or need help, they are always willing to answer them. You cant beat the service.

Friendly staff, good selections.

Worst customer service I have ever seen! My dad and I went in to buy a few things and the older woman there probably in her sixities was trying to charge us for our three items a more expensive price than what it was supposed to be. When we questioned her she said we wanted a trio and we said no we didnt say that. She accused us of then lying and told us to get out of her store. If I could rate zero stars I would. DO NOT GO TO THIS STORE.

Giving this business one star feels painfully generous.I was blatantly RIPPED OFF by this store at the hands of the manager (a short and incredibly rude gray haired woman). I purchased a clearly marked product for 19.95 only to realize after running my card that I was charged 44.50 instead. When I calmly brought this issue up and asked for a refund so I could purchase something honestly priced, I was told by the manager that it was my error, not theirs and I had purchased the product so good riddance. (The employee and other customers even reaffirmed that the I was correct) She then began making a scene and taunting me. THESE PEOPLE ARE CON ARTISTS.This type of blatant deception and bait & switch tactics are despicable and ANYONE READING THIS SHOULD AVOID THIS STORE AT ALL COSTS!!

Always intently scrutinized when I shop here, and I really don’t like being treated with such suspicion just for showing up.Edit: In response to the response from the owner: Perhaps you should look to the way you treat people before they leave you a poor review, and not as a consideration after the fact.

Great selection of local and imported liquor. Friendly service.

Very helpful staff, and great recomendations.

Well stocked and good selection. Fairly new so its got a nice interior and not run down.

Prices are pretty good, staff has always been pretty nice to me, and theres never been a line when I go in there, so transactions are quick and easy

Great experience. Nice, smiling staff. No line.

Excellent

Great owner. Very friendly. Clean with quick service.

Good sized store for its location, great staff, they are helpful.

Great selection of Liquor! Especially the Bourbons!

I do not wish to give this establishment a single star. I have shopped here since I turned 21, It was the first store I bought alcohol from. I shopped here all the time. Now, even though the store is half a block from me I will never shop here again after what happened to me today.Heres the story:Today is my 5 year anniversary and to celebrate we wanted to get some rum and coke. I did not have money to spend in my account so my girlfriend gave me her card, as we have done at this store many many times in the past. I went in and picked out what I wanted and got in line. The line was longer then average, no big deal. There was only one person ringing customers up, the owner was talking to a customer, when she was done she started to ring people up as well. I got her, she asked for my ID which considering I am 22 it makes sense, even though she has seen me at her shop many times, I gave her my girlfriends card, she took one look and said no, I cannot sell this to you since the name on the card is a girls name. She said that it was illegal to sell to someone using someone elses card. Her words were to the same effect of This is a girls name. I cannot sell to you . First of all the gender of the name on the card should make no difference. She made it a point that she would not sell to me because it was a girls name. She eluded to say if a guys name was on the card it would have been fine.I told her that it was my girlfriends card, and that I have shopped there using that exact card many times before, she still said no it is illegal. Which is not true, although my girlfriend is breaking a contract with her card issuer by letting me use it, there are no legal ramifications of using someones card with their permission. Even if I was committing fraud, the blame for using the card illegitimately would be solely on myself.I will not be shopping here again, I will make the drive out to the Beaverton store, they are open later anyway.

I dont drink any more but the owner is a friend of mine.... I went in to get moving boxes for a friend...Stay away from the farmers insurance company in the same parking lot

Store owner would not sell me one of three bourbon bottles listed as in stock on the OLCC liquor search because I was not a regular customer. Apparently this is a normal practice (see other comments below), I just wish I had read that before I went. Hopefully this saves someone a frustrating trip to Hillsboro!

Excellent, very professional

Ive been to this liquor store a few times because its the closest to my house. Almost everytime I go there the workers behind the counter arent very friendly, but they never give me any problems So I just buy my liquor and leave. However, Im complaining this time because it was New Years Eve, and I understand the workers want to get out so they can get ready for the parties, but what they did was just rude. I showed up at 6:52, I look at my android right when I got to the door. They had PLENTY of time to get ready for the parties that night. A large white guy in his late 20s was at the door letting people out, but not letting people in. He wouldnt let me, or the few other people that showed up, into the store. We all questioned him saying we still have almost 10 minutes, and his reply was, It is 7, we close at 7. I told him i know exactly what I want, can I please go in, its only 6:52pm I showed him my phone. He said, it will be after 7 before you make it thought the line. The line had about 10 people. I said, Since when did you start closing at 6:52? His rude comment was, Since I said so. I was appalled and left letting him know Id be speaking to the manager. He said, Go right ahead.A couple days later I called the liquor store and a woman answered. I asked, May I please speak to the manager. She replied, They are not available, may I take a message. I said, no, thats ok, I just need to speak to him, when should I call back? She said, may I take a message. I thought maybe she didnt hear me, so i repeated myself. She again said, may I take a message. I was flabbergasted!!! I said very nicely, what is your name maam She replied, Im not gonna give you my name over the phone, may I take a message. I said, no, Ill try back until I get a hold of your manager. Ive called back once more the next day, but no manager. Im not gonna waste my time with this store. This is the WORST customer service experience Ive EVER had at ANY store. Im going to drive the extra 2 miles everytime I need liquor now. DO NOT SHOP HERE, unless you like to deal with workers with major attitude problems!!!!!

Make sure you grab everything off the counter that you paid for, they sure wont. In response to the owner, it was a Seahawks shot glass when I bought three bottles on Dec 24. If you are going to call me a liar, let me tell your customers- I am a 28 year Federal Government employee with several years working with the Inspection Service and Office of Inspector General. Im not lying about a 4 dollar shot glass.