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GameStop
18033 NE Evergreen Pkwy Suite K, Hillsboro, OR 97006, United States
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GameStop
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Ju
Review №1

This is an amazing location. I have been a customer of GameStop for over a decade and this location is my favorite. The store is very clean & organized with a great staff. They know the products very well and are very enthusiastic about gaming. Whether you are shopping for yourself or someone else, if you let one of the associates know the genre and a couple game examples that you enjoy, they give great recommendations for something to try or even something to pre-order that is coming out soon. It is definitely a helpful, friendly, and clean location. Even after moving to a different city, I am more than willing to drive the extra hour just to be a customer here.

Ka
Review №2

We’ve been to this location a few times since moving here and every visit is great. The store is spacious and updated and they have a decent selection of games, collector’s items, t-shirts, and PC gear. Bret was also super awesome and helpful when we traded in our old Xbox. The people here are helpful and seem to know their stuff. I highly recommend this location for your gaming needs!

Ja
Review №3

For the gamer this is a candy shop. Need more employees better selection better deals. At this moment youre able to find quite a lot of games at pawn shops and private party sales cheaper than GameStop selling it on their forefront.

C
Review №4

I believe his name is Bret? He works there and hes extremely polite and makes being there fun. Hes answered my questions and helped me make proper selections on games, cards and even a few Pokémon toys.

Ta
Review №5

Nice and clean! Not crowded! Employees extremely nice.

Ki
Review №6

The people who work here are very helpful and its always air conditioned. I love their selection on used DS and 3DS games. My only gripe would be the hours this location is open but I know it cant be helped.

Ca
Review №7

Always been my spot staff is great they need a raise

Da
Review №8

The newer staff are very knowledgeable and willing to help out with questions on any store item. Very friendly!! I will be switching my homestore to this location.

Br
Review №9

Kudos to the manager for patiently answering all questions over the phone clearly. Sometimes businesses just gets annoyed when you call them and ask them questions. The employee, Kyle, is a really cool guy and great to talk to.

Al
Review №10

Clean store, friendly and knowledgeable staff.

Jo
Review №11

I have been going here for 10 years now. The GameStop POWERUP REWARDSPRO account is valuable if you buy lots of games, systems, controllers, equipment, etc. Its only $14.50 a year and you get the Game Informer magazine every month. This location, the clerks have always been courteous and helpful to me and knowledgeable. They dont do repairs--any serious gamer knows Authorised Manufacturer or void your warranties. They always have a great selection of used games and items, as well as new release. Prices are fair enough; Ive never left disappointed.

Iv
Review №12

Seeing A lot of improvement and excited what the future holds for GameStop 🚀 also ordered something and got it super fast

ً
Review №13

Trash service, the staff is hella rude. don’t waste you time go to a different game stop smh.

Do
Review №14

Nice employees ! However, I gave a two star because this location advertises pre-owned games on the wall with the cases yet they don’t have them in stock. That’s very confusing. I’m not sure if they are selling the games without giving the cases or what. But I’m very disappointed because my kids were all disappointed since we tried getting two other different games that was on the wall and they didn’t have. This has never happened to us in the other location we just happened to drive by this one. Won’t be back here again.

do
Review №15

Purchased a new game yesterday from the Evergreen location. Once getting home and attempting to play the game the disk was so scratched up the game was unreadable. Even after attempting to wipe the smudges off the game still couldnt be read. Once I brought the game back to be returned the store manager was the one who sold me the game and processed the return yet had no answers on why they are selling damaged disk as new. Needless to say I was very disappointed in the quality of service at this location.

Ta
Review №16

Competitive prices and great customer service.

Pl
Review №17

I cant say exactly how many times weve been there but its a lot! Its sort of the local Gamers heaven and we all know what they have at GameStop but this store has some great employees and I would give them high marks for being helpful and theres a lot of demo games in here as well. If you go there stop at the pizza place across the parking lot or the sushi bar to the left where youll get a great meal!

Ma
Review №18

First of all, poor selection of games/items, this has got to be the barest GameStop I have ever been to, in multiple states. Second, the store lead, who is a female with short hair and glasses, is unfriendly and looks as if she doesnt like her job, poor customer service. As a Iraq veteran, I felt employees like these should gear themselves to happily be helping their customers, as we give them business. Would rather drive to other GameStop branches to give them business, instead of this particular one. Other staff are okay, except this particular store lead. Have never encountered an unhappy GS employee, until this one.

Ga
Review №19

Worst experience I have had in a gaming store. The employees are always rude and lethargic, and they never have anything that they advertise. If you are thinking about coming to this store, don’t it is a HUGE waste of time.

An
Review №20

The store itself is great. Employees are fantastic and helpful and some of the best customer service I have seen.The issue is the company. Why am I driving 15 minutes to pick up a game to bring it home and download a 50GB game, then I could just buy it from microsoft on the store for the exact same price and download it anyways? Game discs now are a permission to download, not a data holder. Sometimes the discs are cheaper which can be nice.It gets an extra star for the collectors items. Jt is hit or miss though, sometimes they have $500 worth of stuff I am drooling over and buying, other times I walk out empty handed. It seems to be random and has limited selection on any merchandise having to do with new games/movies, or the cult classics where most people buy gear from (e.g. Star Trek, Fallout gear is now limited, Mario, Zelda, Halo, Call of Duty)

Wi
Review №21

Masks required but half the customers didnt have one on. .. 8-6-2021 and now Im dead as of 8-6-2021 5 stars

Je
Review №22

Amazing and thriving among these tumultuous times.

Su
Review №23

The gentleman that helped me was super awesome in making sure I got what I was looking for.

Ja
Review №24

Nice staff

Ke
Review №25

Displaying items they dont have in stock is a waste of the consumers time. I went to best buy bought what gamestop didnt have as well as a new gaming system

Mi
Review №26

Do not go here! The costumer service will rip you off and don’t know what they are doing.I bought a game for $20.99 THEY CHARGED ME $20.99 NINE TIMES! PLUS 35$ FOR PROBABLY THE PERSON BEHIND ME! CALLED THEM TO GIVE ME MY MONEY BACK THEY SAID TALK TO THE BANK ABOUT IT! Don’t go here unless you wanna get scammed out of your money!

Mi
Review №27

Bad service how do you not have controllers in a gaming store. Might as well we out of business!

Jo
Review №28

Clean, organized and just got a great new layout to the sales floor. Happy to report the employees are super cool and on top of everything I needed help with. In and out without any problems. (Note that it wasnt very busy)

Je
Review №29

Bret is hands down the best. He was very helpful and nice. My family and left happy.We had a issue with the older lady that works there and Bret was very nice about it. We will return forsure

Du
Review №30

They have cool games for a fare price

Ch
Review №31

The staff are great. They deserve a raise.

Is
Review №32

Bret and Evan kept the store open extra late to help me trade in my games and finally get my own copy of Borderlands 3! They were jovial and efficient, giving me renewed faith in Gamestop as a whole. Thanks guys

Li
Review №33

Kind employees. Didn’t find what I wanted but they sure did try to help me find it.

Za
Review №34

The employees here are easily some of the nicest GameStop employees (and even people in general) that Ive ever met. You can tell instantly when you walk in that they care about you more than they care about going home. They love their job!Always quick service and excellent help! Able to find great deals when I didnt think possible!

re
Review №35

Always a great place. But starting to miss the game guides for some of the newer games. Whats up with that.

Is
Review №36

Staff was helpful and respectful. Really good prices and deals. Quite a couple cool plushies and merch for us gamers too.

Ju
Review №37

There are lots of high quality puzzles and games. We go there for D&D and Magic the Gathering supplies as well. They have space in the back for games, and the staff is friendly and knowledgeable.

Ti
Review №38

By far the cleanest and most organized Game Stop I have ever had the pleasure of visiting. The staff is extremely insightful and brings an unprecedented level of guidance and professionalism. Visit and see for yourself!

Ha
Review №39

The staff here are really helpful and take their time ensuring not only that you get the product(s) best suited to you, but also that you get the best possible deals in terms of pricing. They are more than happy to answer all of your questions and actually suggest RELEVANT products when you voice your interests.Additionally, they offer excellent pricing on used games with a return/exchange policy that ensure that you arent stuck with a disc that doesnt work.

Ch
Review №40

Great customer service. I bought a defective control and brought it back and got it exchanged with no problems. Definitely going back for other gaming needs

Ri
Review №41

This store is the best! The staff always gives amazing customer service and today they helped me with a return. I go out of my way to visit this location because of how they treat their customers.

Br
Review №42

Good place to find some cool games. Prices arent always the best but they have a good selection and lots of fun things to check out.

An
Review №43

My son is always able to find the games & consoles he wants, very friendly & knowledgeable service!

Kn
Review №44

Customer service here has been by far some of the best Ive had with any Gamestop and Id definitely recommend going here for any purchase

Ch
Review №45

Staff are super rude, if you go to any gamestop dont go to this one lmao the drive is worth avoiding these horrible workers

Jo
Review №46

One of the best GameStops. Large store. Good selection. Great staff.

Al
Review №47

Terrible store. Terrible company. They manipulate shoppers and employees in order to earn money and don’t care about your well being if it will cost them a sale.

wi
Review №48

Awesome selection of anime and video game figures/statues. Also have a decent selection of used games. Managed to find an xbox360 game there that I couldnt find online.

Di
Review №49

They dont even test used games, sold me 3 that didnt work.

Pa
Review №50

Yes, service can be slow but thats because they take the time to actually engage with the customers. My kids are autistic, into video games, and no matter what questions they have, the staff treats them with respect. The staff even know us on sight and by name, so no, I dont mind waiting a bit.If you want fast food service, go to another, impersonal, cog I the machine place. If you want people that actually take the time to work with you, youre at the right place.

ho
Review №51

Good store overall but like any GameStop theyll try to sell you on the power up rewards too much which can get annoying

Je
Review №52

Knowledgeable staff and pretty decent stock of new and used games. The staff are pretty standoffish with very few exceptions, though

Vi
Review №53

Good place to buy games but beware that new games are sold open, i.e., with no plastic cover and no pristine conditions for the game boxes (even the inner warranty and dlc coupon cards are bent from being stored in a small bag behind the counter). So if you are a collector you have been warned!

Be
Review №54

Every time I go in Im treated like a friend. The staff are always polite and empathetic. Best of all its great to talk games with such a groovy group.

Jo
Review №55

Quick service. Friendly helpful staff

Jo
Review №56

Trash service. Go in store for help, told to contact customer service. Thanks!

Na
Review №57

This Gamestop is great! They have all the games, accessories, figures, collectables, etc. that you could want. Plus it seems like this location might have replaced the manager recently, because there has been a very positive difference in how youre treated in store. Its now very enjoyable!

Vi
Review №58

Awesome store many fun collectables to choose from recommend a visit if your near.

Ju
Review №59

This has got to be the biggest Gamestop I have ever been to. The store was a little shaken up at the end of the day when I arrived but the staff was tidying up for closing and it was still very clean looking and I had no problem finding my title. Furthermore the whole staff was very friendly and helpful. I would recommend this location to friends.

gr
Review №60

Had the game I wanted for $6 compared to $20 online lol love it

St
Review №61

Most Employees are awesome and helpful, one or two might chat your ear off about games/products but this only shows they are pretty passionate. Favorite gamestop to visit.

Jo
Review №62

I like the stonk

Te
Review №63

Wish they had more selection on games. They are pretty overpriced, even for a used game and you can get them cheaper at Best Buy or Amazon. Otherwise I just come here for the nearby location.

Ma
Review №64

Pretty good selection of games although they dont give much for your trade ins.

Da
Review №65

The staff here are typically very helpful. I have yet to have a bad experience here. Sometimes they can get behind and lines may take a while but they do a great job managing with the staff they have.

Ma
Review №66

Very experienced and fantastic service! Great prices.

Ra
Review №67

Helpful staff n has sales.

Cr
Review №68

Awesome! Everyone remembers your name, they try to give you the best deals, really makes you feel good after walking out of their store.

Ce
Review №69

I go here all the time. Great selection of merchandice and games. Friendly service.

Ry
Review №70

Just the worst. Time for this chain to go under. They are trying to ruin the retro market, too? Yeah, right. Hows that cel phone and tablet business going for you? Overpriced, full of bad information, misleading promises, refurbished machines, and terrible selection. Game Stop is only for people who dont know any better.

L
Review №71

Great place to get new and gently used games, systems and accessories

Cl
Review №72

Make a second trip to get something you could have provided over the phone?Only if a ZERO stars was a option

Ki
Review №73

Great store! Staff is helpful and knowledgeable about the games so they can offer insight on game play to buy a game youll enjoy

Ch
Review №74

A knowledgeable and friendly staff. They will geek out with you about new releases and help you get the best deals.

Al
Review №75

Amazing customer service. My favorite game stop by far.

Je
Review №76

They feed my addiction for video games and I love them for that

po
Review №77

Great selection and helpful employees, all of my games are from here.

Qu
Review №78

Very helpful and better prices than competitors! Caesar is the best

Tr
Review №79

Store is always helpful and has knowledgeable staff on hand. They have what you want.😁

To
Review №80

People were very friendly and helpful found a lot of cool games at a good price

cj
Review №81

Nice staff and okay prices.

Is
Review №82

Staff is super pushy. I always walk in with good expectations, but then run out as soon as staff starts asking snotty questions.

Ma
Review №83

Waiting in long line and girl anwered the phone instead of helping me. Then started helping someone else ignoring me.

Ke
Review №84

Staff are always friendly and helpful. Ive gotten many great deals here.

Br
Review №85

Is always fun to shop here

Se
Review №86

Staff has little to no idea what theyre talking about and have attitudes about the few things they do know, selection is terrible and prices are stupidly high. Amazon is much more convenient and usually a good bit cheaper.

De
Review №87

A kid who stole pokemon Ruby from me in middle school works here 0/10

Mi
Review №88

Easy going, friendly staff!

K.
Review №89

We always go here first for a video game. They may have the game we want pre-owned, saving us money.They also offer the pre-order of games that have yet to be released that works similar to lay-away. You can pay $5 to hold a copy of the game, to be picked up the day it comes out. When reserving, you also receive any pre-order perks that the game may offer. After reserving the game, you may go to the store and make payments, or pay in full when you pick it up.The store is cluttered and a bit disorganized, but that doesnt detour us, because they do have so much stock we usually can find what were looking for. The employees arebalways willing to help and are generally knowledgeable about the gaming world.

Ja
Review №90

Staff here is hit or miss. Half are fast and helpful while the other half clearly dont want to be there.

St
Review №91

Its alright for a GameStop location definitely not the worst.

Do
Review №92

Polite staff. Overall good selection. Wished they stayed open as late as some other locations.

Ni
Review №93

Hardly any focus on games at all, just figures and knick knacks.

Jo
Review №94

Great customer service; was greeted by a clerk as soon as I walked in. I love the game selection and before we walked out we had 2 free Nvidia t shirts great day.

Na
Review №95

This game stop is trash. If you are going to throw money at this company go to the one off tv hw....

Aa
Review №96

Good game store, pretty standard GameStop.

Pr
Review №97

Friendly staff. Convenient location.

jh
Review №98

Dont buy an xbox one here, there all broken. Ive gotten 3 different xbox ones and all didnt work

Jo
Review №99

Great. I love that place!

Ev
Review №100

Great customer service and selection. Weve purchased a few systems from them including a Wii, DS, 2DS, a Tablet, and many games. The used prices were right and they were very helpful in cases when weve needed support.

Information
22 Photos
100 Comments
4 Rating
  • Address:18033 NE Evergreen Pkwy Suite K, Hillsboro, OR 97006, United States
  • Site:https://gamestop.com/store/us/or/hillsboro/2744/tanasbourne-town-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 503-533-9541
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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