Big 5 in lone tree is Awesome!! Friendly, professional staff!!! I went to get my kid a pull up and dip bar for his birthday and when they didnt have it In the back the nice lady sold the display model to me with a little discount!! Two thumbs up π π for Big 5 !!!
Grew up with a Big 5 right near me in Los Angeles. Years later, you still cant go wrong with their selection. Theyve outlived most other big name sporting goods stores. π
My dad loves to buy his extra wide walking shoes there. Good selection and good prices.
Greeted right away coming. Bought a new sling shot very well priced.
We went in looking for toddler soccer cleats and couldnt be more happy. There were several sizes and color selections available at a very reasonable price. This store also has a little of everything: biking, clothing, camping, water sports, etc.
Faith at the highlands ranch loc was absolutely amazing she went above and beyond to ensure we were satisfied. Faith is a great example of how customer service should be. Thanks again Faith!!!!!
Great selection with a little bit of everything! The employees were super friendly from the moment we walked in the door until we leftπ We will return for sure.
Very clean & nice staff. Easy to find what you are looking for and well stocked
Really nice staff and the store was very organized. I was easily able to find everything I was looking for
No complaints, They had what I needed and held it for me until I came to pick it up.
Dirty, disorganized, and poor selection of almost everything.There are much better options nearby.
Very good store and you are usually greeted stepping through the doors, unless of course theyre busy. Other than that, I usually find what Im looking for.
They have good coupons but read carefully there not what they seem. Other pricing is only fair.
Everything is a great deal especially the clearance deals. No bowling gear... Cant get all the sports :(
Is great sporting goods store good prices
This Big 5 is the best one in town as far as Im concerned. Best selection of goods and most helpful employees.
Great selection... horrible service
Friendly staff, good place for outdoor gear.
I needed a bunch of stuff to go snowmobiling, they had everything for great price.
Very unprofessional. Very little knowledge about products. Seemed like everyone running the facility is very young and very inexperienced in the work force.
Great store for a lot of those outdoor needs. Today was my first time there and will be going back for the deals and the quality gear. Better than other places where Ive gotten my hiking gear.The staff alone was great and helped me above what they needed todo.
Very nice place to shop, very friendly, good at their gob.
Cheap and cheerful! Really good selection at great prices.
Boots and more... What can I say. Good deals at Big 5.
Well stocked, friendly staff and found items I could not find anywhere else in Colorado!
Nice store, it has every sports stuff in it.
Helpful staff.
Nice small store, but they have everything you need. I needed a pair of athletic sleeves and they had different colors and sizes
Sales people greet you when entering and offered to point you in the right direction if needed. In my case, its exactly what I needed. Got my tennis balls and checked out quickly.
Absolutely great selection of all Sporting Goods at one could need for anything from camping and hunting all the way to baseball and softball. Great Value outstanding sales deals and superb clearance section for tennis shoes love shopping there.
Great place and great help from employees.Will go back to Big 5.
Love this store. They have lot of stuff on sale most of the time.. Very friendly staff. Though they do not have a wide selection of shoes they always have something for me to choose from..
Very good little sports shop. Friendly, knowledgeable staff and some great daily deals on a pretty wide variety of sports. The shoes are okay - didnt see the top of the line that some other stores carry.
Always great customer service.
They have ammo, and knee braces. Friendly staff. Clean and well stocked
I love shopping here! There are so many good deals and the staff are so friendly!
This is the first place I go for every hunting fishing and sporting goods item that I need, such as tennis shoes. I probably bought 30 guns here in my life, from rifles and shotguns to air rifles. The staff is usually young and very super nice and willing to do whatever you asked of them, spending time and showing you different things. They will always give you the lowest price if you ask, for instance if something is not on sale you simply asked when it was on sale last, and ask them to give you that price and they have never turned me down yet in all these years. Great place, the way businesses should act!
Great customer service. Good selection at this location. Decent products, not all are top notch so save your receipts for a bit just in case a return or exchange is needed.Sign up for email notifications and youll get great daily deals and extra coupons.
Great selection and great customer service.
Shoe selection is pretty good. The manager was very helpful. Some of the staff seemed nonplus about being there. I would recommend for products and price, not so much for the staff, other than the manager. The staff though was competent just not as customer friendly as I would have liked.
Great, fast service! Staff very helpful
Good prices on some things, more expensive on other things. For camping supplies I suggest shopping around at different stores and coming here for cheap camping chairs.
After 5 or so visits Im very pleased with the warm and attentive service Ive received.
No selection of cross training shoes. I asked the clerk about them and he said that any running shoes would be suitable for high impact aerobics. One of the clerks was sick with a cold and handling shoe boxes. Redemption is generally lower prices and coupons.
Very nice place with a kind staff. They had exactly what I was looking for. I would recomend them to anybody looking for sporting goods. Basically anything sports related you should be able to find here. I would definitely go back If I needed anything. They get the thumbs up from this guy. ππ
Went in before to get a knee brace and and ended up getting a compression sleeve instead. After wearing decided it wasnt what I really needed. This time went in to is exchange and get an actual brace. Exchanging was easy with no hassles. This is by far the better big 5 Ive shopped at.
This store is so much bigger than the one in Thornton! The staff is super friendly. One if the employees has a great sounding voice and is really funny over the loud speaker!
The prices and service at Big 5 are outstanding. I was looking for hiking/snow boots. The employee who helped me made multiple trips to the back room trying to find boots that had an ample toe box, but without a loose heel. He was friendly and helpful and smiled no matter how many times he had to go to the back for a different style. I didnt find exactly what I wanted, but will return to the store as more styles come in this spring.
Went for shoes, heard they had great deals. They are great deals. But even on the name brands, you get what you pay for. Barely even made it 2 months. Couldnt believe it. Wont buy shoes here ever again.
Good prices and products. Lacking in customer service. Cashiers were absent and when one came up, she failed to ask who was in line first and proceeded to begin to help other people who were in a different line. I asked her if someone else was there to help people that were in line first, so she called for another cashier, and a person in the other line told her to help me first because I was there first.
Surprisingly low prices on athletic gear and equipment. Always figured they would be outrageous in price but they really arent. Staff was great and helpful the whole time.
Staff are relatively nice. Very focused on getting their job done. I had an experience which came off rude. But Ill spare this review that reflection. I enjoy what they sell, and will be back for more things.
Prices are great and Cynthia the manager was awesome!!! She went out of her way to accommodate me and my needs!!!!
Always fun to go in to Big 5. Staff is friendly and knowledgeable. One issue is that they were asked to send their snow boots back to the warehouse, but March is one of the snowiest months in Colorado. Got lucky and found a pair.
Im giving it 5 stars because of their service. So friendly and helpful! As far as the actual store goes they could use some updating. For the size of store the selection is pretty good.
Great shoe buying experience. Logan knew his stock and found me exactly what I needed.
We have come here for years but lately it has been awful. The staff are more concerned with their personal lives than they are with helping the customer. Twice we have left because we canβt find anyone to help us. We came back because they have reasonable prices and after helping ourselves (while four team members sat around chatting without even saying hi) the cashier didnβt greet us and as soon as we left he continued his conversation with a coworker. Please make this place enjoyable to shop at again! Customers shouldnβt feel like they are an imposition!
I go here for athletic shoes. Excellent variety and customer service. The price cannot be beaten elsewhere.
Such awesome customer service even in a time like this! Thank you all for being there and helping us out!
Great prices & great staff!
No one asks if you need anything. I came up to the counter to ask the girl for help. She was on her phone and didnt look up right away after I said excuse me. While Im trying to decide between 3 hiking packs I see a group of like 5 male employees shooting the sh**... I was looking at shoes and thought surely someone will ask me if I am finding everything ok, do I want to look at anything? Still no! Oh well, I understand Big 5 isnt a dream job for most so why would they want to go out of their way to help people? P.S. No soap in the bathroom.
Very helpful and nice πππ
I actually found items positioned as clearance but the hot price stickers they had were more expensive than the original sticker that was on there! I sense a bad practice here and possibly another old school chain in danger. Some of the sale items (yellow tags) were good, but the regular merch was priced so-so and some of it was priced exceptionally high. No way would I take a cart through the store.
These people have serious customer service skills. I like them, I like their product variety and I like their prices.
Seems to always have what we are looking for. Prefer to the larger stores.
I ask for the dressing room key at the front desk. The man said that someone would be over to unlock it for me. He called on the intercom for customer service to dressing room. I waited at least 15 minutes for someone to come and unlock it. Nobody came. Finally, I went up to the same guy and told him that nobody came over. He asked the guy next to him that was on his phone to go unlock it. He came over and unlocked it. Neither of them every said anything about making me wait. Customer service? Really?
Very bad customer service. Very incompitant managers and employee s. Very rude. Very unhappy customer.
Absolutely love big 5! Staff is always so nice and helpful!!! I come in frequently since my boyfriend and most of my family are outdoors, hunting, amd fishing people!!! Thank you big 5 for always having a great selection!!! Only this I would suggest is more gun choices.
I can always count on them having a decent sale on top of their already stellar budget pricing model.
A good place to pick up sports equipment at a decent price. Good location, nice staff, good sales
Place was big and amazing I was trying to get equipment for swimming. The cashier let us use two different coupons on one bill. The only thing is that the swimming department is a bit lacking.
They dont have the same shoes as other locations.
Great stuff if you know what you are looking for
No inventory. Asked for youth football gloves. Only one size available L; and 3 pairs on the shelves. Asked for help. Kid told me, yeah, were a bit low on inventory.
Hard to find kids cleats. It was a bit disorganized and when I asked for help, I felt like I was interrupting the girls talking about dying their hair. They pointed and then left us to it.
Good prices when a sale is on, friendly service, and fairly good selection of items for hiking and camping.
Stopped in for ping pong equipment, was greeted at the entry and directed to the product I needed. Appreciated the good service!
I love the savings at Big 5 Sporting Goods! Many of the items are the same ones you find at other sporting goods stores, but for better prices.
Great sale prices and very good customer service!
Good prices all items!
Excellent customer service, big selection and prices are on par.
The manager I spoke with, Patrick, provided excellent customer service. Great place to find what you need for work or sports.
Good prices and coupons make me come back time and time again, selection could be a little better, but overall a good experience
Wonderful staff/ very helpful thank you
A nice alternative to overpriced Sporting Goods places. Has a decent selection of everything you might need for sports or outdoors. Coupons can help you save an additional 25-50%.
These guys dont have the biggest selection of gear around but the prices are great for what they do have. Plus, the service is always helpful and friendly.
Very good service and reasonable prices.
Fine merchandise and selection. Good prices, knowledgeable staff.
Nice alternative to Sports Authority since they closed. It would be nice if they had a bigger selection but it does offer good value for your money.
There are good boots here at good prices & they send out coupons too.
Great prices on sporting goods. Bought a paddle board and love it!
Always friendly, has awesome selection and prices
Csr didnt know how to process a gift card but i always go here for sunglasses they hsve great clearence deals .
I had a wonderful experience here on Monday. Purchased a 1930 Mosin Nagant in wonderful shape with my C&R. The manager Scott and a worker Aron took their time and were extremely friendly. GREAT SERVICE YALL!
Great prices. A bit disorganized, prices arent always marked, but clerks will look up the prices for you. Prices about 10% lower than Cabellas when we were there.
A lot of selection here for all budgets. The staff were really good and it was appreciated.
Great prices on shoes & they even.carry Columbia Hiking shoes with the Omni Grip
Clean store, very organized, great selection and helpful staff. Will definitely be back!