SERVICE AND STAFF ARE AMAZING! Even though they convinced us to spend 10x more then we wanted we loved talking to them and getting their opinions. Will always return to this location

Stress relief candles are nice. Look for sales or they are way too expensive

The staff at this location was AMAZING yesterday! Stacey, particularly, went completely above and beyond to help me and insisted that people need a little bit of kindness in their lives these days. Her help and kindness almost brought me to tears and I will 100% return to this store and recommend it to everybody I know!

Love the option of shopping here and not having to go to the mall. Great customer service and an excellent implementation of their COVID strategy.

Well laid out- keeping people apart- fully stocked. Had the tiny hand sanitizers too

I will say this is the worst bath and body works I have ever been too! They like making up their own rules and not caring about the customer one bit! The last time I went in I was first greeted so kindly until they realized I had a return! Suddenly on the kind smiles and friendliness was gone and they suddenly treated me differently! The store manager is the worst even when I have brought up their website which states the company policy she likes to follow her own rules! I WILL NEVER go to this store ever again!

A huge shoutout to Staci who helped me and my young daughters today! They wanted to buy me a birthday present without my help, and Staci helped them for at least 15 minutes to pick the “perfect gift” and helped them count the prices and even offered them a discount code so they stayed in their budget. Then they even got it all wrapped up too! Such a friendly, clean location overall. But today the staff really went above and beyond! Thanks again!!!

Service is excellent as always. Went in for hand soap and candles. Great sale prices, but the selection of fragrances has gotten way too sweet and fruity the past couple of years. Not everyone wants their house or skin to smell like sugar.

Great boutique and excellent employees.

Not much to choose from. Everything is very expensive, but service is great. Thats why I rated it 4 stars.

I went in for specific items that were in sale, staff was helpful. When I went to check out it didn’t seem to add up correctly so I questioned the total and was told it’s correct because the computer automatically does it for them without reviewing anything so I left with my purchase. I looked at the receipt as soon as I walked out, and sure enough it was definitely not right. So I went back in and showed the same lady that it was not correct and she refunded some of my money. When I thanked her for her patience with me, she just looked past me and called the only other people waiting to check out while I was still repacking my bag on the counter... first time at this location and unsure if I’ll be back or if I’d rather go to the mall.

This particular one lacks in customer service. I notice it them most with what I believe to be the manager. At first I thought it was just the day, but over and over again I have returned and had the same. Arapahoe Crossing and Southlands have excellent customer service but this one definitely lacks. I only stop here if I am absolutely forced to in order to avoid driving way out of my way.

Racist and unhelpful. When I walked into the store I was not greeted by any of the 5+ staff members on the floor, however as I walked around looking for the items that I wanted, I heard staff greet 4 other people that walked in right after me. By this time I had 8 candles in my arms and was looking for a bag. I walked right next to a staff member who looked right at me struggling, and smiled, looked me up and down and turned her back to me. I had to walk around her to get to the bag, and then placed everything on a nearby table to load the bag. Another shopper had several candles in a carton, she asked a staff member if she could hold them while the customer continued shopping. The staff member pointed to a display table and said, You can put them there and just hope noone takes them, then she turned and went to the other side of the store. At this point I put my bag down and began to leave the store, I could not believe the lack of customer service and rudeness. Two employees near the front window watched me walk out and one said, have a great night!! in a very condescending and sarcastic tone. She then turned to her fellow employee who laughed, whispered and pointed in my direction. I will never go back to this store!! I was prepared to make over a $100 purchase, but will gladly take my business elsewhere

What can I say? Its Bath & Body Works! Who doesnt love this place? Although the parking lot to this location is always a clustered mess, the store is always clean, organized, stocked & the staff always greets you & theyre very helpful & courteous.

Limited selection, but easier than going to the mall. Convenient quick stop when I need to replenish my body wash and lotion supply.

Love this place. The sales team is always helpful. I like that this company is kind towards animals in their testing.

Awesome, helpful staff. Great products, their essential oils line of spray, lotions... amazing!

This is a really wonderful Bath & Body Works. Easy to get in & out, and the employees are always so very nice & helpful.

The staff is always nice here. The store is small so sometimes going on line gives you more variety but its nice to have it in the neighborhood.

I love bath & body works! I love their selection! The aromatherapy is my fav!

A friend asked one of the staff something and she was rude and unfriendly. She didnt even let her finish the questions and the staff just kept saying Yes! Yes! Yes! Like shes in a hurry when theres no other people at the store except us!No greetings and no assistance.. Anyway, we wont be coming back at this store.. Southglen BBW has a better customer service compared to this branch.

Great service and I genuinely love their cologne.

This place is awesome. Great services and good prices.

The store manager Whitney is amazing! she is so friendly and helpful she is also knowledgeable about all the products! I will shop here again because of her!!!!:)

Nice product assortment! Friendly knowledgeable clerks!

If I could give this place no stars I would!

Very helpful staff. Guys, dont be afraid.

Love this location no busy mall traffic and employees are super nice

Great service. Well stocked.

Horrible staff, unfriendly and UNPROFESSIONAL

Staff at this location is always super friendly!

Lovely lovely lovely from the staff to the products.

Staff is polite, convenient location and super clean

The Highlands Ranch store is the best!

Friendly helpful staff.

Nice associates and love the candles

This place is good, but damn is it expensive

Love this place

Friendly and helpful

Good but expensive