Worst customer service ever! Very, very unfriendly!! Rude staff and management! Owner is unavailable. One nice staff member out of four separate interactions. Two staff ladies left passive aggressive phone messages on my daughter, an expecting mother’s phone!! In error mind you! Twice!! Two separate staff members within 4 days!!!Their excuse... miscommunication, miscommunication, and miscommunication!Get it together folks, get FACTS before phone calls to pregnant women PLEASE!!!!!
Love this store so much! Amazing customer service and clothing! Will definitely shop again!!
I got this beautiful swim suite for my daughter and wanted to exchange it for different size. Drove 40min since on google it’s said the store it’s open... and guess what? The store it’s closed on Thursday (regular day). Sorry Sprouts... you should be putting Holiday hours on google and on your store front as well.
I have made a trip to this store to make a return for a friend of mine. I made that very clear to the middle aged woman at the counter. While still chit chatting to another customer she looked though the bag, found the receipt and began to laugh. She looked at me and laughed in my face with another customer. She then took her little “Return Policy” sign and put it in front of me saying “I cannot accept this because it’s past the date.” Ok, I understand that, but there is no need to be so condescending. Just say it’s past the return date and move on. That’s by far the worst customer service I have experienced. Perhaps good manners should be part of training for the entire personnel of this store.
Fun place for parents and grandparents, in my case, to buy quality stuff for budding trendsetters. Aly and her staff are very accomodating.
Love this store! I’m a Grammie, and great Aunt who loves to shop !Always find something I love thereStaff friendly, accommodatingI’m a frequent flyer now !
Incredibly beautiful boutique with all the latest kids wear, shoes, and dance wear. Sales staff will make sure you have what you need or order it for you! Great experience
