The moment you walk in the door your acknowledged and the staff is very helpfull. Talked with them and told them what was going on and they guided me to a solution. Wonderful place, I will be going back!
So far service has been fantastic at Foot Solutions. I went in looking to get shoes that dont kill my feet. I found a pair of tennis shoes there that I can wear comfortably which hasnt happened in over a decade. I just went back yesterday to have my feet 3D scanned so I can get custom orthotics.
After efforts following the doctors orders we realized her plan was not going to work. Scott came up with an insert and recommended a pair of shoes that he felt served the purpose as to what might work with the doctors recommendation. I can even put them in my favorite shoes and they work great. The feet arent getting better but Foot Solutions has made my life so much better walking. I need shoes to walk so this has made me happy.
The best shoe store hands down. Always friendly, courteous, and professional. I always go there for the best shoes and service. I recommend them to all my friends.
I have gotten several pair of dress shoes for work and tennis shoes. The staff here have always been very helpful in getting me in the right ones. Would definitely recommend you check them out if you are in the need of comfortable shoes for any season.
Genuinely caring staff. Answered my questions and understood my needs.
I am always pleased with the professionalism as well as the friendly and knowledgeable staff at Foot Solutions. They are eager to help me with finding the perfect footwear for my feet. From sandals to boots, they have always provided me with well-fitting shoes.
We arrived in Hickory around lunch time and we met a lady on her way to lunch but instead of leaving she attended to us right away and explained the process and the mechanics of their footwear! We highly recommend this place! It was well worth the trip!
Hadnt realized how much previous pair had finally seen their better days until Foot Solutions fitted me with a new pair. My feet, legs, and back are sooooo much happier. This IS the place to get the perfect fit with the perfect shoe for you
Love my new shoes! Really needed supportive walking shoes and a new comfortable pair of dress shoes. Found exactly what I needed here with the help of Scott and Christine. Both people very professional, friendly and helpful! I will definitely go back to them for help in the future! Thanks Foot Solutions for making my feet happy!!! 😊
Excellent customer service and their recommendations have greatly alleviated issues I was having with my feet.
This was my first visit to this location, and was definitely pleased with the quality of the service AND the staff. Very knowledgeable, so I feel that my path to walking without pain is definitely an attainable goal in the near future. You may initially think that it is a lot of money, but you cant put a value on your health.
They were friendly, very helpful, and took the time to listen to my issues. They discussed options and choices thoroughly and patiently waited for me to decide. I will return every time I need help with choosing the right shoes for me. I highly recommend Foot Solutions Hickory!!
I have been a customer for many years. I am pleased with the service and the products that I receive at the Hickory store. The lady who usually helps me is always very helpful and friendly.
I bought several pairs of shoes from Foot Solutions years ago. It was a great experience and the shoes were great. The owner or manager assisted me in that purchase. Hence the 3 stars. Would be 5, but my more recent experience turned out not so good. Earlier this year, I went in to purchase a new pair of athletic shoes from Foot Solutions. I wish the staff had paid more attention to my needs. The owner/manager were not there. 2 months after my purchase this year, I learned that the Brooks shoes sold to me were for those who overpronate, but I supinate. I actually needed a neutral shoe. This was only learned after I ended up with an internal foot injury (on the outside of my foot) that required a costly CT scan, among other things. When I went to purchase some inserts recommended by the podiatrist, I was evaluated at a different shoe store and found out I was wearing the wrong shoes. Now of course there’s the whole thought “well, they are just trying to get my money”. That thought is long gone now. The difference is really obvious now that I have a neutral shoe. Now the shoes from Foot Solutions may not have caused the injury, but I can’t imagine they were helping me. Sadly, only 2 months after spending $130 at Foot Solutions, the shoes were already starting to show wear on one side of the heel. Specifically, the outside corner of the heel. They sold my daughter the same shoes. I’m a bit suspicious of why we were both sold the same shoe. She hasn’t had any issues though, so I hope she has the right shoes for her. When I purchase shoes here again I will require only the owner or manager assist me in finding shoes.
This place is worth its WEIGHT IN GOLD. I was wearing a single pair of Dr. Scholls for a year straight. They informed me about how Soles expire, and provided THE MOST amazing and comfortable Soles I have EVER worn. I work in excess of 12 hour shifts on my feet in the restaurant business, I CAN NOT overstate how value their soles are.
I have had foot and ankle problems with pain for the most of the last 5 years, sometimes with significant edema. I have experienced tremendous relief with the sandals that the knowledgeable staff recommended. I feel that I can walk more normally and my ankle pain has diminished at least 90% over the course of the day. Of no little significance is that I feel that I can wear dresses again without looking like a big mess in my lace up shoes.Im glad I had this opportunity to speak out. I had been intending to let Foot Solutions know of our great success!
Great experience. First time I went. All staff was attentive and very helpful. Felt like I had been a customer all my life.
Went into foot solutions for the first time this weekend in need of a good workout shoe to fit my foot’s needs. Christine was able to give me fantastic advice and service.Left the store with one of the two pairs she picked out for me, and will most likely go back and get the second pair so I have a second pair to switch out every other day at the gym.
I hate to share a one star considering everyone elses experience but here goes. I went to the store and had my foot measured and fitted for walking shoes and insoles. They were great, kind and courteous. Placed my order for a shoe they didnt have in stock. After about 2 weeks I had decided against the insoles so I called the store, left a message, to ask if it was too late to cancel and if my shoes had come in. A lady called me back asking me my name, if I had paid for the shoes, what shoes were they, etc to which I asked if she had my order? She responded with not in front of me and that they had gotten a shipment in that she hadnt gone through yet, so maybe theyre in there. And she would call me back.Havent heard back from them since. Maybe the shoes are on back order??Edited review..Scott and Christine made everything right. Love my new Brooks!
Thank you for my diabetic shoes, my feet appreciate your shoes and i do exactly what i needed. From . M.N.👌👍🙂😀🐎🐴🐘🇺🇸🦁
Scott and his staff have been extremely helpful with my purchases.I highly recommend them to everyone!
Just had the best experience with Foot Solutions Hickory. They helped me get the perfect shoes after my recent foot surgery. The staff were wonderful. I highly recommend Foot Solutions in Hickory, NC!!!
Very friendly and knowledgeable staff. Recommend without hesitation or reservation!!!
Pleasant, knowledgeable clerk wasnt pushy. Product (Oofos flipflops) solved my aching heel problem. Reasonable prices for a specialty shoe store. Selection of Oofos was limited. I left happy with my purchase and remain happy that way.
As always, I was treated with the upmost respect and professionalism.Thank you Scott and staff.
Christi was very helpful in finding shoes for my husband and me. I now have the most comfortable shoes Ive ever had in my life!
The people at Foot Solutions were very helpful and understanding about my foot problems. They assisted me in choosing a GREAT PAIR of diabetic shoes and offered advise.I will be returning to order more footwear.
The staff was patient and professional. They introduced me to the current state of my feet. Then they gave me many options to try. I became aware of possibilities to support my foundation platform. My experience at Food Solutions made me feel I had missed a lifetime of being properly informed about my own feet. I left walking on air.
Loved my experience with Foot Solutions. Staff went above and beyond. So far Im living my new shoes...all 3 pair. Thanks so much and my feet are starting to be happy again!!
I cant wear plastic or vinyl shoes bc I am sensitive to them. I know I will find real leather and leather insoles here. Ive bought several pairs of shoes from them. Their staff is very friendly and will work with you to find the right shoe style and fit. Highly recommend.
Very helpful and friendly. I like my flip flops very much. The tennis shoes makes my feet burn when I walk.
Wonderful service. Even though they were short staffed and other customers were in the store, when it was my turn Christine took the time to listen to my concerns and problems. She measured my feet and took the time to explain why I was having my problems. Thanks.
They work with you to get the right pair of shoes to fit your feet. Im very satisfied with my experience.
Show an appreciation of customer time and safetyalways customer time in mine
Great personal touch and informative.
This place is amazing and the people are the best . Thank you so much
Scott & his staff are always at the top of their game. I have been doing business with these people for well over 10 years — THEY ARE THE GREATEST — THANKS!!!
Everyone was very friendly and knowledgeable. I will definitely be back. I love my new shoes!
These people are friendly and professional. They explain why they recommend the shoes after hearing what your needs/concerns are. No pressure salesmanship, just professional and courteous help.
Foot Solutions always has great suggestions for my problem feet. The staff is courteous and very helpful! If you have foot issues, Foot Solutions is a great place to go!
Extreme pain in my feet,even had already gone to a otho dr. Foot Solutions did more for me than the dr. Awesome people and very nice and knowledgeable!!
Scott and his team are excellentExpert care and service
As always, Scott and his team figured out exactly what I needed!
Very helpful and love my great fitting shoes!!
Have done business their for yearsGreat place
I had a great experience I appreciate everythingVery good Very niceThank you 😊
They were very kind, professional, and knowledgeable. The whole process of finding the right shoes and size for me was excellent. Certain medical conditions were taken into consideration when finding the right type of shoes for me.
Ive been doing business with them for about 10 years always good service and very courteous.
The service was professional and excellent in every way. I will definitely return for shoes in the future.
Foot Solutions Hickory is my go to place for all my footwear needs. Long time customer and I am always impressed with great customer service and inventory selection.
You can pick up or they will ship to your place with no extra charge
I gave it a 5 star because I was happy with everything, i.e. shoe styles, great service & friendly atmosphere.
Great place to buy shoes. Expert sales people who really listen and know how to get you in the best shoe for your need. Dont waste your time at stores that dont have trained people.
Great selection and knowledgeable staff!!
Staff was very helpful and knowledgeable in how the foot is designed and what works best for the individual.
Im disabled and use a walker and every year I go for my diabetic shoes if they see me they open and hold the door for me and also when I leave. Very courteous and professional!
Always friendly, professional and helpful. Shoes are wonderful.
Customer service is always great.
Very professional service and high quality footwear for all sizes...
I visited Foot Solutions in Hickory for the first time a couple of weeks ago and it was truly a great experience. The staff is friendly and courteous - and, they were thorough in their mission to find the right shoe for me. Christine performed a complete foot analysis. She explained the results of the analysis and helped me to make the best choice based on my needs. Thank you Foot Solutions for all of your great work!
Very helpful staff.
Very good service. Your team is skilled in fitting the right shoe. High quality products with interesting style
This is the 3rdpair of shoes they have ordered me and I have to wait till next week to pick the 3rd pair up
The store was well stocked very clean and we were greeted when we entered the door and we were waited on immediately. All the sales folks were very knowledgeable of the shoes and all the products.
Very nice and friendly people. High quality shoes. Made inserts for family members and changed quality of life for them. I highly reccomend this place. Ryan did a great job. Thankful for this place.
I wish I could write a review like so many others and say nothing but good things...but I cant.I visited the store several months ago and felt very disappointed with feeling I didnt get the answers of what type of shoe I really needed .I have a very painful heel spur. A week ago i decided to give them a second try. I went in asking for a specific shoe i had researched and the Manager said yes we sell them. But she never brought out that shoe for me to try. In my opinion she did not have the knowledge to explain to me why the shoes she had me try were going to help my heel spur. I feel I didnt get the knowledge nor did I get someone that had any personality. She never smiled and has a young person greet you when you come in and then walks over to take over. Why not have everyone trained to help you. I left feeling very aggravated and went straight to the other foot store in Hickory where I received the help I needed. He explained to me everything about the type of shoe I needed. I was a happy customer!
I like going there. They are very friendly and professional
Very friendly and knowledgeable staff. Process was easy and effortless. Very happy I made the trip the location. I have already felt a noticeable difference in my feet and stride. The pain in my back and hips have improved just in the short time of receiving my insoles and shoes. My body feels much more in alignment and stable. My overall body feels better. Would definitely recommend to anyone dealing with pain daily.
Very courteous, very informational, measured your feet, checked your pressure points on your feet and suggested better insoles for your feet if needed.
From the very first visit, the staff here are amazing! They devote their attention to you, regardless of how many shoppers are in the store. They are thorough with measuring your feet and watching your gait to make sure you are in the right shoe.They have a great selection of shoes in stock, but if you are looking for a style not in stock, they happily order it just for you. This store is like the shoe stores of old... you get individualized attention, great service and wonderful follow up!
Staff are very professional and helpful. Greatly appreciate guidance on the right type of shoes to purchase based on customers needs. Highly recommend this Foot Solutions.
The staff has great customer service. They work to fit you with the best foot wear for your needs. They listen to your concerns and work to get you in the correct foot wear! I will definitely keep giving them my business! Love my new insoles and Birkenstocks, they are helping with the bone spurs and arthritis that I have!
Scott and staff are very knowledgeable about their products and were most helpful in suggesting which sandals would be best for me. Very highly trained individuals yet not a pushy sales staff. Were most willing to allow me to keep trying different brands/styles until I was comfortable with my selection. I highly recommend Foot Solutions of Hickory to anyone who likes to be treated as if you were the only customer in their store! Thanks again, Scott and staff..... I will be back for more shoes!
Extremely knowledgeable as well as courteous.
Great place for shoes. Employees work with the customers with their situation. Definitely will return. Thank you.
Always have good shoes that I can wear all day. Their system for checking foot helped a lot to choose the right shoe and insert. They are out of my usual travel area but have worked with me. when I needed a size they didn’t have, they did a shipment to my house since I wasn’t able to get back there in a timely manor. I appreciated that
Customer service was excellent. They take the time to make sure you have the proper shoe and fit. Pricing was very reasonable. I will shop here again.
Very helpful, very knowledgeable-very kind and made you feel good about the experience. My only disappointment was not a great variety of colors in the shoe that worked for me but sometimes having the best feeling shoe is more important than color. They were very friendly and made the experience a good one for someone who does not like to go shopping -especially in a small quiet store. (anxiety/ptsd- usually shop online to avoid people). Thank you guys!
I love this store. I have always found the staff to be friendly and knowledgeable. Foot Solutions goes beyond just helping you try on a pair of shoes. They want you to get the right fit and are very helpful in making sure you get just what you need as far as comfort and style with a lot of different shoe vendors to choose from. I recommend them highly to help you with any type of needs for your feet whether you have gone thru a foot injury as I did, you are diabetic or you simply have a job that you are on your feet a lot and good foot support. They have something for everyone.
Foot Solutions is great. They give personalized service to their customers. Their shoes fit well and they work with the customer to find the best fitting shoe.Bob got a pair of xelero genesis shoes. He has physical conditions that cause him to be unbalanced. He could tell a difference in his balance as soon as he put these shoes on.
Experienced, knowlegeable, and very helpful.If you want to make sure your new shoes fit properly then this is the place for you.
Scott G. and the other folks at Foot Solutions in Hickory could not have been more helpful. I will definitely do business with them again.
Christina helped me to understand what type of shoe I needed for my personal preferences. I have several foot issues and she had a large variety of choices for me to try. I ended up purchasing two pairs of shoes. The quality of the shoes they carry is well known. I selected Naots.
My fiance ordered a pair of shoes and it has been 2 weeks and we had to pay 120 dollars up front and we still have not heard back. Ive just spent ten minuts trying to call the store and nobody knows how to pick up a phone. You would think if you pay for shoes up front they would be at the store within the next few days...guess not
I loved the personal attention I received and the patience of the sales associate!
My experience could not have been better in any way!! Great Folks and Great Products!!!
The great selection of quality products and the knowledgeable people working for Foot Solutions. Nina was very helpful, friendly, and made my visit to get orthopedic shoes WAY better than Id anticipated! I will be back! Dawn Teller
Couldnt ask for better customer service. They took time to be sure the shoes I left with was the best fit and comfortable for me.
After my knee surgery I was very fortunate to have found Foot Solutions of Hickory. They made sure I had the right inserts and shoes Their shoes are the highest quality and very comfortable . I have found their customer service to always be excellent..
Very friendly and knowledgeable staffGo the extra mile to make sure you are happy with your purchase
First class customer care and excellent products.
Best service ever! I will definitely be back to buy more shoes
Great locally-owned neighborhood restaurant offering American cuisine, good wine selection and fresh cocktails! Love the ambience and friendly staff!
I liked the one on one service! The staff is great!
The staff goes that extra mile to make sure you receive the type shoe you need and that it fits you properly. I buy all my athletic footwear here and plan to purchase leisure type shoes this summer.
Sales associate very helpful and knowledgeable, even after many boxes of shoes!
Very good place to shop and buy a new pair of shoes.
Quality footwear and friendly service