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Hickory Ace Hardware
3347 NC-127, Hickory, NC 28602, United States
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Hickory Ace Hardware
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Mi
Review №1

The cashier last night was SO helpful, friendly, and had a wonderful sense of humor to boot!She went above and beyond to offer suitable options when I wasnt even sure exactly what I was looking for. I learned that they could order a specific part to accommodate my needs at no extra cost to me.

Al
Review №2

Great .little store...prices are a little high

ha
Review №3

Not a bad place to find parts.

je
Review №4

Convenient location and super friendly staff. They always ask if you need help. So much nicer than going to a big box store. Glad that they are now a Stihl dealer.

Na
Review №5

Very knowledgeable and had exactly what I wanted at a great price.

Ju
Review №6

Love this place and the post office the lady Janell is super sweet and very helpful

Do
Review №7

Went to post office, everything clean people nice and helpful

ro
Review №8

Good plece to chopping, anything and post office too, good friendly people.

Do
Review №9

Nice, clean, organized store. Staff is always helpful & welcoming. Best of all they have U.S. Postal station in store. Saves so much time, distance, parking & busyness not having to go to town to the main USPS.

Ja
Review №10

Fantastic folks! Beautiful store!

Jo
Review №11

Very friendly staff and willing to help

Me
Review №12

Treated awesome every time. I wish we could bring back more stores independently owned or run by families. I cannot stand the big chains that treat people like another number. Also this store reopened our Post Office and its so pleasant to ship from a friendly environment. I would use Ace any time over the big ones in town. Saves my time and gas and Im treated respectfully. Keep hiring great people Ace!!

De
Review №13

Staff is friendly and helpful. Everyone was wearing a mask. They have so many things and are much more than just a regular hardware store. They have a seasonal section with unique fall and Christmas items. I cannot wait to see what they get for Spring! They also have a post office in the back of the store. The store manager was very nice and helped me load my items in my car! THIS is why I love and support local, family owned businesses!

Ex
Review №14

What can I say ace is the place. Employees were really friendly there and it was laid back.

Je
Review №15

I was skeptical at first when I realized the Post Office was inside an Ace Hardware to use for my business packages. But—wow,The lady that works that Postal desk is BEYOND kind and my packages get scanned in right away and never get lost compared to using the downtown Post Office. I love this Ace and their amazing staff.

Ke
Review №16

Nice store. Great staff.

Na
Review №17

This is a really nice store. Ownership changed and the store is doing alot better. The store was revamped and redesigned on the inside. The staff are really friendly and the store is really easy to navigate.

Pa
Review №18

Waited for almost 15 minutes for someone to help me in the garden center. No one came out. Had to go back to the front of the store. Was going to charge $43 for a flat of Pansies, which is $5.99 for a 4-pack. Ridiculously priced. Left without flowers and frustrated. Bought flowers elsewhere for $14 a flat, which is reasonable everywhere else in Hickory.

Ta
Review №19

Very friendly and helpful!

Ca
Review №20

Love this Ace great customer service and great people

Lt
Review №21

I was looking for a particular light bulb that the big box places only carry online. Unfortunately they didnt have any in-stock but they placed an order for me.

Bo
Review №22

Great staff. Very helpful and nice. They will take the time to get u exactly what your looking for.

mi
Review №23

Had what I needed after scrounging through. Cost was not the best but options were limited so all in all a good stop. I was able to complete my project. 👍

Se
Review №24

Best price on propane refills, so much stuff in store. Its just fun to look around

Jo
Review №25

Way over priced. Travel just a few miles more and save $$. I understand the convenience but you are pricing yourself out of business and taking advantage of people. Don’t be stingy, just be fair and competitive. Home Depot is 8 more minutes....

Da
Review №26

Very good service

Ba
Review №27

Employees are always helpful to assist me in finding what I need. The store has so many things in such a small space.

Tr
Review №28

Those people there are so nice great customer service everybody is awesome and they’ve got a post office in the back, made me feel like home

Ti
Review №29

Loved it! Very helpful staff as well as being courteous.

Pe
Review №30

People were friendly stores clean and well stocked I would suggest anybody that needs anything from a hardware store visit Ace

Ke
Review №31

Friendly staff! got pretty much everything you need!

Da
Review №32

* attentive informativeknowledgeable staff* prompt customer needs staffdelegation

An
Review №33

Good price on propane. Friendly staff.

De
Review №34

Always quick and effective and have what I need

Ba
Review №35

Helpful people! I had no idea where items were kept, so a very nice young fella helped me find what I needed and I was on my way. Glad to have this store close by in our community! It really does come in handy so a person doesnt have to drive so far into town for hardware supplies!

Am
Review №36

Great customer service

El
Review №37

Cashier knew exacting what I was inquiring about and took me right to it. Also love that they have the find the Elf thing going on.

St
Review №38

I went into this store to pick up a small item this morning. I am a recently retired physician. Employees are not wearing masks despite recent state mandate.In Hickory NC we currently have over 1,000 cases Covid-19 in a county population of 150,000, and cases are rising exponentially. Our 74 year old next door neighbor taken to hospital 2 days ago due to low blood oxygen levels from COVID-19 infection. Family does not know from whom he picked it up. He began to show symptoms only 3 days before hospitalization. He may not survive.COVID-19 may be picked up anywhere at this time in our county. It is inexcusable for store management not to protect customers, AND co-workers, from possible asymptomatic transmission by employees.I will not again use this store until management policy has changed.

Pa
Review №39

Very courteous and helpful

Ri
Review №40

The Stihl man is an excellent tech.

Su
Review №41

I love this store! Staff is so friendly. I love that I can meet my hardware needs as well as visit a post office all in one stop. A cashier named Gwen was so friendly and made me feel welcome! The new lady in the post office is so friendly and carefully explains all procedures and options!

Ly
Review №42

Nice people great Service

Jo
Review №43

Very helpful customer service

Ci
Review №44

I like the store, the check out got little clustered no one 6foot apart.

Ro
Review №45

Nice and clean store. We were helped right when we entered and had everything we went there for.

al
Review №46

Love going to this Ace store. People are extremely attentive and know what they are doing. Nice to go to a hardware store where you still get service and individual attention, unlike Lowes and Home Depot where the customer service people know so little about their products and provide so little help to the customer. Love the old hardware store experience you get at this store!

Am
Review №47

Nice staff, mostly knowledgeable or willing to ask. Love the way new owners have rearranged the store. Its cleaner and easier to find items. Im glad the post office is still available too

Su
Review №48

Needs more done with the nursery. Opportunities in fall and winter are being missed. Plenty of evergreens, fall plants and potted plants like amyrillis, followed by pots of early spring bulbs like crocus and snowdrops

Cl
Review №49

Not very helpful.

Da
Review №50

I always like this Ace, and the guys never laugh at you for not knowing. They actually are the helpful hardware folk.

Da
Review №51

90% of the time I can find various items that you cant find at Wal-Mart or Lowes plus a convenient location and near me, employees are very helpful and friendly.

St
Review №52

Got my first baby chicks from this Ace this spring!! Very healthy birds that have turned into good laying hens this summer. Can get good quality feed for my girls there, too. Very friendly, helpful staff as well!

Ji
Review №53

Excellent as always! Buying bird seed, 20 lb. Bag, employee pointed me to a 40 lb bag for same price..great customer service..

Ne
Review №54

Great service and nice folks

Sa
Review №55

Very expensive. Ferguson Ace in Cherryville is way better.

Al
Review №56

Employee were not wearing masks, to protect their customers from COVIR -19

Ad
Review №57

Best hardware store in Mountain view

Mi
Review №58

All Ace Hardwares were like this one, you wouldnt be able to find a parking space to go in and do your shopping, I cant find a part that I want I just stopped in to Ace and they surely will have it up to now. It always surprises me and I always say I should have went there first.

Ta
Review №59

Very friendly, helpful and quick staff!

An
Review №60

SUPER NICE PEOPLE. LOVE TO GO OVER TO THE STORE. THEY ARE SO HELPFUL. ALWAYS HAVE WHAT I NEED.

Ge
Review №61

Huge Ace!! Especially liked the hand made White Oak Birdhouses (near

ma
Review №62

One more christmas item marked off the list

vi
Review №63

Clean, nice employees, but a bit over priced on most of their products. Will shop there only if I have to .

La
Review №64

Good customer service. Price as expected at a local store. Beats fighting a crowd at Walmart,etc. Still reasonable.

Je
Review №65

Nice people, helpful in what youre looking for. They dont try to push anything on you that you dont want.

La
Review №66

Very orderly clean,good prices, excellent service, friendly sales people great place to shop

Ph
Review №67

Found just what I needed. There was so many nice toys for him an her haha.

Ji
Review №68

Nice store, got what I needed quickly and was on my way

EP
Review №69

Prices ok, a lil higher than normal but convience isnt free

Ja
Review №70

Excellent place for most anything for the d I y

Jo
Review №71

Frendly helpfull workers but they were bought out about a year ago and the new owner has got rid of alot of the stuff i like to buy from there like purina horse feed the feed the know cary is cheaper but the quality is not as good looks like they are know trying to weed out the treager grills and sell pitboss grills that are cheaper brand of grill but they are charging the same price as treager and that is to over priced for a pitboss so cheaper is not always better especially when you are getting over charged for it

Ti
Review №72

Very good selection of screw bolts and other hardware you cant easily get elswhere

Le
Review №73

Good customer service, soon as you walk in the Door!!

Ho
Review №74

Good sale on many items. Friendly and helpful staff.

Ki
Review №75

Always kind & Always so helpful here at Ace Hardware of Mt. View. One time I needed some stuff to undrain my clogged up sink, they were closing. I ran up to the door & they were kind enough to stay open for me to get the stuff I needed & the stuff I needed I can only get at Ace Hardware.. Thanks so much guys !!!

Be
Review №76

Over the top customer service. Shout out to Debbie in the mail/package area and the tall young man who carried my package from the moment I stepped in the door until we reached the back. Always top quality every visit.

Ch
Review №77

Awful store with incompetent staff that didnt greet me at all. They sure did follow me around the store to make sure i didnt steal because, you know, hispanics and blacks are all criminals to them. When i went to check out, the cashier had the body language and speech of a guilty person when I brought this up. I asked to speak to a manager....they dont have one! Never going here again. Maybe its time people shop somewhere that will treat us with respect. All money is green.

Ra
Review №78

Great service and prices. Great people

Ac
Review №79

Just changed my review from 5 stars to 2.Place has really gone downhill. Employees are now rude and you can tell they dont care. They never seem to have what I want in stock anymore.I will now be a loyal customer of Espeys in Hildebran. They actually seem to give a damn about being a hardware store.

Pe
Review №80

Very helpful staff. They have almost everything I need without needing to drive to the big box stores. Just wish they were open a little later and earlier on Sundays

Lo
Review №81

Nice place with great staff. They just reorganized the store too.

Mi
Review №82

Great service in a home town.

Di
Review №83

Great place to do buisness!!!

An
Review №84

Very friendly staff and helpful.

Cy
Review №85

Prices are a bit high but location is great!

Da
Review №86

Ace hardware is always a great place to shop.

Je
Review №87

Nice little hardware store in Mt. View. Nice selection and nice employees. I gave it 4 stars for being a but pricey.

Gi
Review №88

Friendly and helpful staff!

Tr
Review №89

They always have everything I need the only issue I have is none of the employees seem to know where anything is at.

Da
Review №90

These folks are the best they go the extra mile to help and find what you need or are looking for .loveem.

GK
Review №91

Great selection and a helpful bunch I highly recommend it.

Da
Review №92

Helpful staff. Clean store.

Ed
Review №93

Aces good place

Fr
Review №94

Very helpful and friendly

K
Review №95

Good price on propane

Li
Review №96

Great selection & wonderful service

Pa
Review №97

You will be surprised on what you can get hear and if you dont see it ask they can order a lot of different things

Ge
Review №98

Great people. Too bad they have Ace high prices.

Ha
Review №99

Love it and all I need n hardware

Je
Review №100

Always have what i need

Information
21 Photos
100 Comments
4.4 Rating
  • Address:3347 NC-127, Hickory, NC 28602, United States
  • Site:https://facebook.com/hickoryacehardware/
  • Phone:+1 828-294-1022
Categories
  • Grill store
  • Animal feed store
  • Garden center
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:12–5PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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