When trying to call they pretty much ignored that they answered the phone and started talking to one another and talking about other things and say they werent going to be answering anymore calls while I was on the phone. This was highly disrespectful

I just walked into this place for the first time in nearly 20 years of living here. Walked right out. Customer service person could not even look at me, barely answered my question, and appeared incredibly rude. I asked a simple question.I wont be back here, theres a place up in Lenoir that is on the polar opposite side of treating customers. Guns Too in Lenoir. Remember it. Thats where Ill be going tomorrow.Edit: that same afternoon, I went to Lenoir, walked into Guns Too, and the counter person was outstanding, had the gun I wanted, had kept it on hold for me till I could get there, and was a gentleman all the way.Hickory Pawn and Gun could use a lesson in customer service and basic decency from Guns Too.

Our family has been shopping here for years we love it .they very good people.and good quality merchandise very dependable place to shop

I usually go to Foothills Jewelry and Loan for the purchase of a fire arm. I thought I would give this place a shot. Staff was not friendly and acted like they did not want me in the store. They literally saw me looking at fire arms and would not acknowledge me. Poor selection and poor service. Went down the road to Foothills, purchased what I needed with a staff that wanted my business.

One of the worst places Ive ever beentoThe service sucked the whole time They are hovering over you constantly

For guns this store is meh. They have a alot of used stuff. The prices are high and the selection is weak. Definitely not a go to for a real gun guy.

Kind,understanding people who are therewhen you need them. But dont think theyre foolish because theyre not.

Friendly and Fair pricing.

People are not friendly at all, prices are high, not much of a selection at all, not going to go back thats for sure

Mitch and the staff here are great. Always friendly and helpful. I have purchased countless firearms here over the years. Always treated fairly!

Great outfit to deal with! They had a high-value collectible listed online and responded quickly to my email for more information. Spoke to Mitch and we agreed to a very good price on the phone and it was shipped out quickly (Im almost 400 miles away from them). The item arrived in BETTER than described condition. I wouldnt hesitate to buy from them again!

Fast, friendly and fair. Very professional. Business practices exceed all other pawn shops around.

Love this place Awesome deals & can help.you out of a jam ! Great pricing

Best pawnshop in Hickory. Been doing business with them for two generations now. Best prices for pawn and sale. And reasonable prices on the things for sale.

Traded in and purchased handguns here. Very reasonable. Considerably cheaper than some other gun dealers I visit. Electronics appear to be reasonably priced as well though I havent purchased any.

Great people great prices!!

Mitch is the manager and VERY RUDE..we have taken items there twice he blatantly called junk..yet went to QUICK CASH PAWN n they immediately pawned them no problem. I cant believe someone of his demeanor runs that place! They lose $$ if hes in a bad mood or ready for lunch he will literally turn business away. PLUS QUICK CASH PAWN ON 70 GIVES MORE$$$ AND THEYRE SO FRIENDLY!! I PLACED COMPLAINTS WITH BBB...AND WILL NOT EVER GO TO HICKORY PAWN N GUN AGAIN..DONT WASTE YOUR TIME!

These guys are AWESOME !Really get buys

Friendly staff and really reasonably priced stuff. Always a good selection of TVs, jewelry, and guns.Not really negotiable on a lot of items though and their video games cost too much.

QUICK FAIR AND PERSONAL

Great place!

Great deals on car audio and guns/tools..highly recommend them..great people to deal with!!Rich S.

We will never use them again, first they offer lower than quick cash right down the road, 2nd they are rude and act as if they are police. I went to pay a payment with my military id with my spouses name on it because we share a debit card with his name they refused note dod id had his name as well as mine where im authorized to use, we use quick cash and use the card everywhere with no problem. Anytime I have been there they are not very helpful and rude we refuse to give them any further business of any sort. Would give no stars if we could. Needless to say pulled pawn and will continue to use quick cash from now on.

Kept me waiting and put other customers ahead of me. Then told me one thing on a deal that we had worked out and then changed his mind when it was convient for them.

Bought my Xbox One down there they gave me plenty of extras for the price of just the Xbox One, the controller and cords. They gave me a Kinect and the media remote. They also allowed me to update and test the console at the store. Recommend everyone to go there and buy.

It was nice to see a lot of ak going through there before it was banned

Very friendly, enjoyed doing business with them.

They tryna low ball me when my stuff compared to other places gives me more yall gotta piss off cuz its bad form low balling people

Fast service