Very good customer Service!!! Thank you
The staff r lazy I asked for help n they respond was what u see is what we have they didnt tried to look or help went to another store and got what I was looking for.
Best place for doors and amazing customer service
I waited at the counter with my merchandise and called for help several times finally someone who was very happily laughing with another told me to wait, I looked around for a couple of minutes and no one came so I called out again and the same person responded sounding annoyed so I waited a few more minutes and called out again this time they didnt reply so I left about $300 in merchandise on the counter and walked out. TERRIBLE SERVICE
Excellent selection and customer service. Very well situated and very organized and reasonably priced on everything... Highly recommend
If you come here Expect no customer service employees are lazy they don’t wanna get up and help you find anything worse ace hardware ever
Very helpful staff. The Nachon family is outstanding, known them over 30 years. Very well stocked store. Love the quick in and out,. Highly recommend.
Very nice place to shop for a variety of items
Excellent, old-fashioned customer service that goes above and beyond. I now have a new preferred vendor in Hialeah!
Arrogant woman who works there discriminates against non-cubans and acts like she owns the place. I was next in line and someone came through the door and stood behind me, she ignores me and starts talking to the man which says I am in front of him. She completely ignores the fact he said that and continues to try and service him. I left. They used to have great service when they were simply Nachon Lumber.
My second work in US 1998. Never forget how this family provide a job for who just arrived from Cuba and teach me how to drive a forklift before a tried to drive a car. God Bless your Family and your BusinessThanks!!!!
The best service I have ever experienced!!!
I went to return items purchased at another ACE Hardware location and I was told they do not take returns. When asked if they followed ACEs corporate return policy, they said they do not follow their policy as they are a franchise. They set their own rules. According to them, the owner died and Pricilla, the GM, makes the decisions. I will contact ACEs corporate to check if this is true. Not good customer service.
Great selection and service, very nice and proffecional,.
Not good place dont have everything you need
Good customer service
Overly priced and located in a not so good area
CUSTOMER SERVICE CANNOT BE BEAT!!!!! THESE GIRLS ARE AMAZING!
Nice products
Good personal
Talk to Cindy...
Good attention and very assorted
Excellent service 👍
This place has a terrible customer service by phone, I bought some parts online and I put this store for collection, and the parts never arrived, and when I called to ask a lady with very rude and very spoiled answered, she said that she did not She knows nothing and to wait for the pieces, that she is not there for that, and to call another number and this has been 3 weeks ago, and when I call she gets upset because she always has a bad attitude, TIP:FIRE HER !! This woman is driving away customers, these types of people come home with a bad attitude because it bothers them to work!
They have what I need in structure and good and good service. Prices
Excellent
Excellent hardware store
There is everything a hardware store offers and a good price
Excellent attention very kind the cashier
Good place to buy materials.
Many products that are not available elsewhere and good service
Excellent assortment of hardware products !!!
Too expensive everything since they changed owners everything is very expensive since you can not buy there please visit other places before
What you need from hardware store here is going to find it.
Magnificent attention, trustworthy people.
Ive never gone but I love this place
Excellent
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