I have placed several orders so far. The reason for the 4 stars is although I have had shortages on certain items they have always made it right or have substituted in place of the shortage. Over all besides maybe some inventory discrepancy they are a really good company to work with and have been very helpful! Would definitely recommend.

We just recently became a Customer with Cotton Connection, right from the start it started with extraordinary Customer Service, Cotton Connection took time to learn about Granny & Grandpas Custom Creations with asking questions, and the right and correct questions about our business. With every order I place, I receive a telephone call, asking if I did order the correct shirts vs my previous orders. When they are out of stock of a item, you receive a telephone with an option of taking what they do have in stock. We have had Cotton Connection ship products to us and we have picked up our items. Both ways our orders have been on time and correct. Granny & Grandpas Custom Creations would recommend Cotton Connection to anyone, the products are great and the customer service is amazing other companies should follow Cotton Connections customer service! We will not change suppliers! Try them out, Cotton Connections we work with Anis, AMAZING employee! Very detailed oriented, Anis knows his Clients. Thank you so much Cotton Connection! We are glad we switched!

Hello wonderful working people I would like to tell everybody who takes the time to read these how great Anis H. Was with helping me from start to finish with my order. He was proactive friendly welcoming just down right a pleasure to work with. His response time to a concern a had about my shipment was crazy I email him on a Friday night to inform him of my issue and before he took his first sip of coffee when the doors to the store open he was calling to fix the problem only to find out it wasnt even a problem it was me simony over looking the product. The warehouse team also did an amazing job with pairing my voice to be neat not heavy and not to many they truly are amazing thanks you guys and epically Anis H. Go check them out yall 🎉🎉🎉🎉🎉🎉Ps. Come check me out as well @ jaez dezignWhere everything is custom made with you in mind

I work with Anis at Cotton Connection frequently and it has always been an absolute joy. I send last minute requests frequently and always have a response the same day and exceptional customer service. Cotton Connection makes sure they know every detail of my needs, gets my order together, makes the purchase extremely simple, and ships off the items. ITS SO EASY! I love working with them and will continue to do so because of the amazing service and sweet employees. Thanks for being awesome Cotton Connection! :)

I’m a new customer as of yesterday and I will continue! Very nice and accommodating team at this facility. Exceeded expectations to include timing! Thanks guys!

-UPDATE-Doesnt matter whether youve spent $300 or $300,000 with this company. You will be treated the same. The same being that they absolutely will not send one pair of socks until payment is confirmed, even if you have spent 300k within 2 years with them. This is a problem because sometimes, you need a product ASAP, yet they will not ship it until the payment hits their account and you send confirmation. Absolutely no incentives to you, the customer for repeat business--something almost all companies similar to Cotton do. This is not to say that they are doing business wrong, as Im sure they encounter a lot of companies who try to pull moves on them.Just be aware of how they will treat you, the potential long-term customer. The prior review still stands.---Cotton Connection redefines customer service. As a small business owner, many big companies/wholesalers treat us little guys with very little priority and unreasonable MOQs. Not the case here. My sales rep was very helpful, prompt, and accommodating. He also referred me to a similar but cheaper alternative they had in stock which lowered my cost and skyrocketed my profits! Coupled with amazing service and competitive prices, I will be doing business with Cotton Connection for years to come!

They have always been helpful to me. I have placed very small orders but each time they treat as though I’m their number one customer.

Great customer service. As a person just starting out in the T-Shirt business I am thankful that they were willing to explain the difference betweens the shirts so that I was able to make the best decision. I will be doing a lot more business in the future.

Great customer service. I called in placed my order and had 3 boxes of shirts at my for within 2 days. Great prices.

Great Company!! I order some T-Shirts from them. The order was shipped same day which I LOVED. Their representatives were very friendly and very helpful. I will be placing another order very soon.

These guys are the best Its a real pleasure to work with Anis!

Great group of guys who really know what they are doing. Weve been ordering for many years and have never had any issues. One call, and they know what to do. As a small business owner, I cant ask for much more.

I Just registered with the company and received a call greeting from Anis. Very helpful and eager to help me with my new business start up.

Order shirts for my church, fair pricing, great customer service, fast service, never had a bad experience.

Good guys,nice products.

VERY POOR COMMUNICATION SKILLS

Soon to be a regular customer 🤠