Steve is very courteous and respectful. I know they are on a time limit, but he does not rush me or have that face of annoyance! He is always smiling and answers my questions to the best of his knowledge!It is getting harder to find good customer service ...but Steve reminds me that it DOES exist! Everyone here at SunBright enjoys him! Thanks for all you do Steve!

Steven S. is our uniform man, he is punctual, does a great job and he is always pleasant. He provides great service and always fixes any problems we may have (which are few and far between) this is a great company and we love the service Steven provides!! I would recommend this company to any one!! Thank you for all your hard work!! From the staff at Fisherbilt Custom Haulers

Hector comes by always with a smiling face and a happy greeting to everyone here at Goodyear, he is efficient and hardworking. We are very thankful to have him come and service our facility weekly. Would love some long sleeve shirts for Goodyear at some point !! Thanks for all your hard work.

Hector is our delivery serviceman; he has excellent customer service skills and is very timely. He makes sure we see any pertinent information and informs us of all schedule changes during the Christmas and holiday season. Wonderful!!!

Holt Cat has used Unifirst for quite a few years. We have a great route person in Rafael. Very courteous and always has a smile. He is a hard worker and takes care of our techs uniforms.Carolyn Wright

Hector provides excellent customer service. He is friendly and always has a great attitude! We value his commitment and appreciate his hard work. -Volvo Mack Trucks of Waco

I believe the best customer service comes from individuals that invest their time and show genuine interest in their customers. Steven always has a great attitude and is prompt with our delivery. That is what great customer service is about! #Sunbright

Steven is always smiling, nice and courteous. I truly appreciate the positive attitude he displays while taking care of our business needs!!! Awesome customer service!

Rafael has provided great service and is very helpful and knowledgeable. We highly recommend Unifirst for all uniform needs. Better Texas Contracting.

Rafael with Unifirst has been great! Hes always polite and grateful. He provides excellent service and is always happy! Thank you for the excellent service!

Hector needs a raise because he has shown excellent service. He is fast and knows what he is doing.Genesis Custom Works

Hector is great. He takes care of us, and makes sure we know of any special deals unifirst has. He is always in a great mood, and very friendly.

We have used UniFirst for several years and they always take care of us! Hector has been our go to guy for all our uniform needs. Hes polite, friendly, and courteous. Anderson Oil & Tire in McGregor Tx, will be loyal customers to UniFirst Waco for many years to come!

Adam is our delivery serviceman. Always very kind and friendly. Sure miss him when he takes off on vacation time. Hes a super great guy!!

Route driver Hector P. Is the best route driver. He is well dressed, friendly, professional, on time and attentive to detail. Thanks, Jen

Unifirst Waco has had our business for several years and provide excellent customer service and products. Hector is Our routman hes professional, dependable, courteous. We highly recommend them.

Unifirst is the only uniform company we will deal with. They continue to do what they say and keep our business clean! Hector is always on top of promotions and are needs!

We are extremely happy with Rafael. Hes always prompt, and very polite with a smile!!!!!Curtis L WilliamsRetail Service SpecialistOreillys Auto Parts

I would not give any stars if i could post without one. Absolute worst vendor of any type that I have ever worked with.Our health lab coats are never returned with the same number as picked up the week before. We run short or completely out A LOT. The count they come up with weekly is always different from ours. Office staff is never able to get help without MULTIPLE phone calls and hounding them to solve issues for us.Routemen are always friendly, but if they cant count correctly we have a problem.All in all, it seems the WHOLE operation is shoddy with people who dont care. They dont press or steam tunnel our lab coats which results in rumpled uniforms for our staff. General manager does not get in any hurry to help us or to solve issues. He makes lots of promises, as does the receiptionists, but they are never followed through.We got stuck with UniFirst when our previous service ended their rental side of business. We have been trying to give them a chance for 8 months now and after multiple conversations each month and in-person meetings, nothing is getting better. Payments are constantly misapplied which results in late fees added to our invoices. Always takes multiple calls to get these fixed and late fees adjusted off account.In talking with other local businesses and getting quotes from other services, it seems the majority of the accounts that were sent to UniFirst from Zip have had the same problems.Save yourself trouble, get a quote from Aramark or just buy your uniforms and take them to your local cleaners or nearest Zip Cleaners.

Hector helps us out here at Stanley Ford McGregor and is extremely friendly. He does a great job!

UniFirst handles my personal orders very well, and Hector (our Delivery Rep) is very professional and he is knowledgeable about his position. No complaints here, thank you.--Kalyn Siebert --

Rafael is the best . Very good customer relations. Always does a great job whatever the need may be. Thanks Steve Winkler Tri County Diesel

Hector provides a great service when there is an issue he takes care of it quickly ! Billy Garrett Mclennan County R&B pct 4

Unifirst Uniform Service has been a asset to Coryell City Water Supply District. Hector takes great care of our employees and our office. He has provided our company with friendly, quality service. He keeps us up-to-date on new products and specials. I highly recommend Unifirst Uniform Service, Waco, Texas.

If I need it, they have it. Where else are you given the cell phone number to your account rep and delivery driver so that your service needs are met immediately. We have uniform needs that change constantly with employee turnover; seasonal weather needs (coats, sleeve lengths, pant lengths etc.); and delivery time changes fluctuate from time to time as well. One phone call and it is handled. This type of service combined with the competitive cost has kept me with UniFirst for 12 years of service. UniFirst has been and will be my contract provider as long as I have my rep - Tommy Miller and my driver - Adam one phone call away. Susanne Nemmer - McLennan County Road and Bridge Precinct 3 Waco, Texas

Always on time and always willing to do what needed Rafael always takes care of brake check

Awesome! I switched over from Zip Cleaners to Unifirst. Rafael has always taken care of us here at KR Motorsports!

Hector provides awesome service! Always comes in with a smile.Corner Store 1334

Rafael, thank you very much for your wonderful customer service and for always coming here to Las Trancas Taqueria on 25th and Waco Dr. With a smile on your face making our day. We truly appreciate having someone like you taking care of our business. Thank You Maria Ruiz.

I want future consumers to know that I for the most part like Unifirst. We did not have any complaints. Unifirst took care of our needs with uniforms. We as a company decided to make some changes as they were needed. Our contract renewed for another five years and im sure it was up to us to remember that. Thats what I want people looking to do business with Unifirst to know. BE aware of the fine print. Unifirst will not call you to let you know its contract with you is almost up and they are about to lock you in for another 5 years. Better yet, when you call and ask what can be done they will inform you have to buy out the contract. Very disappointing and I hope no one else has to experience the same problem we did.

I work at Kalyn Siebert in Gatesville, Texas and have worked there for 4 years. Unifirst has always been great with taking care of us. Hector, our routesman, is very professional and courteous. Its always a positive experience with Hector and Unifirst!

Hector takes great care of guys at the wastewater plant in Gatesville.

Hector takes care of us! Excellent service. - MidTex Truck & Trailer

GREAT SERVICE FROM HECTOR ALWAYS ON TIME WITH EXTRA SERVICE

Rafael Justinano provides great customer service for Freeflight.

You cant ask for better service than what we get with Adam. He is always friendly and prompt. He is truly an asset to your company.

I work at the alon in mcgregor and hector with unifirst has always been very friendly and a very hard worker!cant ask for a better vendor!

Service issues, billing issues. Called to question bills, would never get a call back.

Fast friendly service from HECTOR every week. guy must be a machine!

Do NOT use this company. every week they are short on my uniforms, yet still charge full price

Adam is great. Takes good care of city of hamilton.

Rafael is great always take care of chipotle

Rafael Justiniano is always speedy & nice.

Have done a great job!

Hector is pleasant and does a great job

Good uniform company

GREAT SERVICE