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Concord Auto Care
15162 Main St, Hesperia, CA 92345, United States
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Concord Auto Care
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Me
Review №1

My truck broke down on my husband last week while driving to work. The part that was needed wasn’t in stock anywhere. Mandy called around nonstop until she found the part we needed! They had our truck fixed and back to us at a great price in just over a week! I would 11/10 recommend them if you are looking to have any work done. Beyond happy with their customer service, they are dedicated to the customer and it shows in their work performance.

An
Review №2

Mandy had her technician swap my clutch and clutch master cylinder in one day and got me back on the road. I would give her a shot if your reading this looking for work on your integra or any car they are honest and fast

aj
Review №3

This auto repair shop is the best in my books and is very helpful and reliable. I had brought my car in before shop opened when open told them what I needed done and before 10am I was back out on the road.

Ta
Review №4

These guys are fantastic. And Mandy who runs the place is beyond even that. My AC broke down on the way to Vegas on a hot August day. Mandy and the skilled mechanics had me back on the road in no time flat. Highly highly recommended. And if you buy Mandy a popsicle as a thank you for their great service, make sure it’s strawberry. That’s her favorite flavor.

Pe
Review №5

They have good customer service and we’re able to fix my car heater quickly! Thank you concord for taking care of me!

S
Review №6

Mandy was awesome. She had my vehicle diagnosed for my original concern and the mechanic found a coolant leak that I was not aware of. Parts were ordered and was done same day. Exceptional work. Would highly recommend for your mechanical needs.

pa
Review №7

My Radiator cracked and they repaired it while I was waiting. They got me right in and on my way as soon as they could get a new radiator. That’s great service folks. Only thing I can say that’s negative is the waiting room needs more comfortable chairs!! Thanks team I made home 250 miles and it’s all good!! 😎

DS
Review №8

They did quick work on 2 oil changes. Honest work with no hidden prices. Pleasure to do business with them.Thanks. Great customer service

Br
Review №9

I got stood up by Pep Boys, made an appointment for 1pm for an alignment and was told the alignment guy was at lunch. Sooo, I called Concord, Mandy was super cool, she said to be there at 1:30. We chatted it up about cars and before you know it my alignment was done and I was out by 2. Super cool people, glad I found them.....my new local auto repair 👍👍👍👍

To
Review №10

First off the mechanic was top notch, very knowledgeable. No BS I will be bringing all my cars here from now on, you dont find auto shops like theirs anymore. I brought my car to the shop in limp mode, I shorted out the computer. Without hesitation he told me that he might be able to fix it without replacing the computer, which was news to me and I used to be a autotech for quite a few years. Most shops wouldve just told me the computer had to be replaced and charged over $1000. They took it in that morning & the next day it was running like a champ. With that kind of issue its usually 3 days before you get the estimate then have to wait another day or 2 for it to be fixed. Mandy was very friendly and professional, which put me at ease considering my car was dead! In total it was way under $500 to fix, and they didnt try to tack on any other work like every shop does. They reminded me of the shops back in the day, friendly fast and not trying to bleed every cent out of me. THANK YOU again Concord Auto, and thank you Mandy for taking care of me.-Tommy P.

Da
Review №11

I would not claim to be a mechanic, but i have done enough work on cars and trucks to know when someone is selling me work that i dont need . Now i am at an age where i just rather not get under my truck and do something as simple as change the oil . So after a couple failed attempts i found Concord auto care, Mandy and the technicians really know their stuff, but you would hope for that wherever you go, Mandy is the person that made the difference, explaining options and charges without compromising quality or safety . Auto work is not cheap, nor should it be, we are in 5000 lbs of steel traveling 50+ miles per hour, is saving 20 bucks on a break job worth the risk ? I dont mind paying a fair price for repairs, i got quality service at a fair price at Concord, Ill be a repeat customer .

Sa
Review №12

Mandy was very helpful and provided great customer service. She explained the services that needed to be performed and even gave me suggestions on future services. The pricing is extremely reasonable and the service was fast. The mechanics were knowledgeable in bringing my 2003 Honda CR-V back to life. I will definitely be recommending them to my friends and family. They have found a lifetime customer!

Ja
Review №13

These guys were great! Very friendly. Very professional! Had 2 cars worked on in the same day here. What would have been impossible at the dealership was possible here. Mandi at the desk did a great job of getting all the parts in very efficiently so the work could be preformed same day. I had no appointment I walked in and everything got taken care of. Good prices too. I highly recommend to have you car worked on at this place. Thanks again guys.

Ru
Review №14

Great place to get your car repaired. Good communication, every step of the way. Reasonable prices, no up charges or hidden fees

Jo
Review №15

My driveshaft broke while off-roading. Mandy was quick to offer help. Concord quickly diagnosed everything they needed to get me back on the road and had my Jeep repaired in a day.Cleghorn destroyed it, Concord fixed it!

AW
Review №16

Always nice folks...and mechanic that did my alignment was honest...thats rare..thank you..good local business

ch
Review №17

Amazing mechanic and customer service, what else is there to say?!!!

Br
Review №18

Concord helped me out with a same-day brake pad replacement and maintenance service. Mandi helped me out at the front desk and amazing, knowledgeable and helpful. Great service, timing and pricing. Definitely would recommend.

Mo
Review №19

I want to thank Mandi for being kind and a lovely person, I also want to thank the tech who worked on my vehicle. I had a great experience, I will definitely take my vehicle there again and I recommend everyone to go here.

Aj
Review №20

My car sprung a coolant leak on the I15 they got me in and out within an hour! Amazing service!

Mr
Review №21

Very poor customer service ever since Frank left

St
Review №22

This shop does excellent work and are honest and trustworthy and the staff is awesome.

DA
Review №23

Great job would recommend for sure thanks Mandy and the helpful technician

Ma
Review №24

Amazing work on my car, in generally great customer service and they know what they are doing

AL
Review №25

People are friendly and knowledgeable about your auto care. I had a wheel alignment done and other repairs. The mechanics have years of experience and my diesel repairs on my Dodge were done right. I highly recommend this shop to anyone needing vehicle repairs.

Ju
Review №26

Very friendly staff. We were traveling from NC and were stranded. They were very honest with what was wrong. Stayed Late to help us get on the road to LA. Locals please visit. They were great people!!

Ro
Review №27

I was shopping around for a quote and Mandy wouldnt give me a price on my vehicle repair. I let the Mandy know that I was shopping shopping around and would be willing to pay the diagnosis and apply it to my repair and I understand that the diagnosis portion would be put towards my actual repair . So I asked about a quote for an alternator replacement knowing that they would have to diagnose it first. She would not give me a quote and I let her know that thats bad customer service if you cant quote your prices for labor and parts and she says she didnt care and I can just go somewhere else. They really must not want to get work in that shop, really bad business model.

Jo
Review №28

Came here for the first time, great service and good prices . They explained everything to me and got my car done and running right . Came back with my other car and same thing . If you need a good place that has great service and won’t rip you off, this is the place to bring your vehicles to . Thank you Concord Auto Care for making this experience easy and good .

Ed
Review №29

Good service, fast and decent prices. I liked it.

Ja
Review №30

Mandy gave us excellent services. She had affordable prices, and quick service.

Er
Review №31

I was impressed by the professionalism and knowledge of what I needed done to my vehicle by Mandi she insured that my vehicle was in safe hands I recently needed front end work on my Lexus es 330 and Ive been at the shop prior and needed a reliable place to service my vehicles she did an awesome job by providing me with excellent customer service and knowledge of the needs for my car thanks

Sh
Review №32

Well I would like to say I recommend people to get there car fix there Mandy I love her she was so nice to me .. very well mannered an respectful I would go back to get my car fix there

BJ
Review №33

HORRIBLE EXPERIENCE !!I first was here in 2016 with a new Mustang 5.0 I needed a wheel alignment. “Frank“ said my car needed aftermarket part in order to complete the alignment correctly and the part cost $600, which I paid for. In 2018 I purchased a Dodge charger brand new I took it to Concord for a wheel alignment this time “Frank“ said I needed an aftermarket part In order to complete the alignment but it would cost me $800, SOUND FAMILIAR ? he then showed me a picture of the part on his computer it looked like a bracket. I had him point to the Area in my car where the part needed to be. He pointed to a bracket that was above the front springs and I said there’s a bracket there already. The dealer told me the car did not require any new parts for a wheel alignment cause they do it all the time on my type of car without adding anything to it. I told Frank I did not have $800 to give away he actually replied, “Oh, you can afford that and more...”. I was shocked at his arrogance. Just cause FRANK is the owner of the shop does not give him the right to steal from his customers. Shame on FRANK !!!’ I left out lots of details to try to keep it short. Sorry bout the length. But this is soo true, people need to be aware !!!

Ve
Review №34

When there about 2 months ago fro my breaks they charged me 300 something for just the front and within 2 months these poor quality breaks already needed to be changed with another set of break. So they basically charged me $300 fro front breaks that only lasted 2 months smh

St
Review №35

Was told on Friday to come in on Monday at 8:00 am . I was there at 8:10 am waited for a little bit and they never opened.

Da
Review №36

ESTIMATE WAS GIVEN...GETTING CAR THERE A PROBLEM...AAA only tows 7 miles if that...whew...water pump fail and engine is solid (91 Sentra XE 1.6L )

Co
Review №37

Mandi was amazing, intelligent,assertive when greeting customers ouside when she can and not at the counter.she didnt give me a quote over the phone and explained why she couldnt.. right away felt very comfortable with her knowledge, and customer service on point!shes definently car savy and does right by customers and her shop.thank you Mandi and ur mechanics for fixing my suspension problem and doing it right the FIRST TIME, and not misdiagnosing over the phone. a true professional...😊

wa
Review №38

Very honest mechanic and manager

Cr
Review №39

Professional, courteous, friendly, fast, helpful. Also showed why repairs were needed. Try them.

Ma
Review №40

Mandy and Alberto were very awesome they got my car fixed and it wasn’t a hassle at all, prices were fair and they made me laugh lol, I will be back if my car has anymore problems. Thank you again

Da
Review №41

I am a returning customer purposely. That should say it all. Great place for brakes and alignments. Really affordable pricing.

Je
Review №42

Great mechanic the Best

au
Review №43

Its a lifesaver for sure, staff super awesome. Me, my wife and kids were traveling back home from Santa Monica to Salt Lake City when the car started smoking and we pull out. Driving down the road we found this great place and got our belt replace and compressor as well...we highly recommended this place.

Ro
Review №44

Best place I have found for service. Perfect alignments and diagnosis. I have been working on cars myself for over 50 years so when they tell me something is wrong on my cars I check it out myself. They have never been wrong on a diagnosis or estimate. For example, last time I took my Camry in for an alignment, they told me my engine mounts needed replacing. I had one of their mechanics get in the car and rev the engine. Sure enough, the engine moved two inches! All four mounts were broken.Not something I would normally find and very dangerous to drive.Thanks Frank

ka
Review №45

Frank takes care of my entire family and our cars. My car broke down late Saturday afternoon. I took it right over with no call or notice. Because of the late time, they were closing up so understandably couldnt get to it. But they securely locked my car in their garage. I had my car back by Monday afternoon. He guarantees all his work and is very trustworthy. I will not trust any of my personal or business cars with anyone else!

Ce
Review №46

More than 50% over charge for their services involivable!

jo
Review №47

Could not get service done on my car issue with their mechanic

Is
Review №48

They over charge. It’s a rip off

sh
Review №49

I have been going to the same crew for almost 6 years. I trust them with any car of mine . They are very helpful and honest. And I REALLY appreciate how they go above and beyond to help me every time.

Mi
Review №50

DO NOT USE THIS PLACE!!!If I could give no stars I would! I paid this place $90 for a 30 day warranted alignment, receipt in hand. Came in today and they said they couldn’t guarantee anything. Said they would charge me another $30 to check/rotate my tires because my vehicle is still pulling. Horrible customer customer!

E.
Review №51

Horrible don’t waste your money. When I arrived the guy at the counter was surfing the Internet on his phone, didn’t look up at me for at least 10 seconds I thought he was a customer. Next a $95 estimate fee that’s ridiculous. That charge doesn’t go towards your final bill either. Pep boys down the street only charges $19 for an estimate and the prices are reasonable don’t go to this place the people that rated high must be family.

La
Review №52

So, Ive always went to this place for wheel alignments and have always paid a specific price, today I go to get an alignment and that price drastically increased $40 over 1yr. I feel cheated

Al
Review №53

Very professional, fast, and friendly service. They did excellent work on my vehicle and gave very helpful feedback. Best place in town.

Mo
Review №54

Frank and his staff always there to help. Honest amd reliable.

Ka
Review №55

I was on a trip to the beach when my car started having issues. Everywhere else had rediculous wait times. I thought that my trip would be ruined by this stroke of bad luck. However, Concord Automotive saved my day. The service was fast and they treated us well with a good attitude and kindness. Good service is when you leave the customer in a better mood than they arrive, and this was accomplished by Concord Automotive.

br
Review №56

I came in to this shop thinking it was going to be like all the others shops ive been to that charges alot or in a bad mood dirty environment but no this automotive shop is very clean and very generous try to give you the best prices. Not to expensive and they get the job done my car running like new again thank you concord ill be coming back for sure thank you again .

Je
Review №57

Over priced for the 2 belts cost less than $89 tensions less than $150 they used undermarket parts and charged me $892 thats more than 70% labor told me at fist it would be ready at 5 pm then told me till next day very rude man charging horrible place

Ci
Review №58

This place is wonderful if your looking for a good place. In the i.e to get your car fixed or looked at then take it here great customer service great environment fair prices thank you i will be back soon

Fr
Review №59

This place is very clean the office. Bathrooms. The work areas. Very professional people. They know what there doing for sure.

Ma
Review №60

Appreciate the great service and shared knowledge i received when getting my alignment done on my full size truck.. I recommend and will definitely be going back to Concord Automotive

Ge
Review №61

Good service 👍 👌

Le
Review №62

Definitely my go to shop for any automotive work! Always great service and amazing experience all around!

AT
Review №63

They do great work there

Pa
Review №64

Very nice guys and reasonable

Sa
Review №65

Great shop to get your repairedHonestThanks Frank and staff

To
Review №66

I JUST MOVE TO OAK HILL, HESPERIA- ABOUT 1 YRD AGO, WHEN I NEED MY FAMILY VEHICLES TO BE SERVICE, I NEED IT A SHOP I COULD TRUST, I RESERCH AND CAME-UP WITH THIS SHOP, I RECOMMEND ALL, THUMBS UP, JUST SERVICE A COUPLE OF VEHICLES OF THE FAMILY INCLUDING MY SIS. SPORT BETTLE BUG-CHANGE A ENTIRE NEWER ENGINE DONE., A MONTH LATER HE RE-SERVISE TO MAKE SURE ALL WORKING AS IT SHOULD-NO CHARGE, NO ONE DOES THAT EVER., THEY SAID THE OLD SCH. WAYS ID DEAD., I SAY IS MUCH ALIVE HERE IN HESPERIA, A SHOP WITH HONOR, LOYALTY AND RESPECT, THATS WHAT I NEED IT TO SAY.

Da
Review №67

Good work but steep prices.... double what it should have been...

Ba
Review №68

If I could rate it 0 stars I would 🤬🤬🤬😡😡😡

Jo
Review №69

When here to get my thermostat changed me and my family were stranded we were stuck there for 4 hours just for them to change my thermostat the whole time they were bullshiting they charge me close to $500 just to change it and replace my coolant which is a ridiculous price a month later my thermostat went out again when I got to change the guy told me that they put a used thermostat in my car

st
Review №70

Mis-diagnosed my 73 beetle replacing the right drive axle. Didnt stop the grinding noise come to find out it was the left drive shaft and wheel bearing. Do Not Use this shop. They also asked for 20.00 in case saying they put gas in the car out of pocket

Ja
Review №71

We have been taking our cars there for years. Absolutely happy. They dont try to sell you stuff you dont need. Frank has been nothing but amazing. Wouldnt go anywhere else.

Ti
Review №72

Ok

ar
Review №73

Very good place very honest to my car they changed the bearings in front of my car and ringed it, at a very good price and my car was very good ... I recommend them

Ed
Review №74

Very efficient fast good job

Information
8 Photos
74 Comments
3.8 Rating
  • Address:15162 Main St, Hesperia, CA 92345, United States
  • Site:http://concordtiresandautomotive.com/
  • Phone:+1 760-948-1283
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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