Mike and Carlos are great and Edwin the manager is fantastic! He is friendly, competent and is always available when needed. I take a variety of cars here for maintenance and have always had great service!
Convenient location and the lady behind the register was super nice!
Though convenient off of route 7, getting in and out from the parking lot is much less than convenient. Added by such a small number of fuel pumps and prices that are on par with nearby competition, it makes more sense to simply go down the road to other larger and more accessible stations.However, this station does also offer inspection services for those searching for a convenient location for this service.
Quick in and out inspection. Very friendly!
It took a lot longer than I expected fortunately I got my car serviced okay. They charged an exorbitant amount for parts. Bring your own parts!
They seem reasonably priced for most repairs, but their emissions has a long line in the morning, so unless you can arrive to work late, or work next door it wont work for early birds. The service I did get there was all reasonably priced and well done.
A HAPPY HEART!!!!!My mom was traveling and her tire was slowly leaking when she stopped at this gas station, the attendant checked the tire and found a nail. My mom only had $1 and the attendant fixed her tire for that $1(why she was traveling with only $1 is another story). She offered to pay him later once she got to her destination and he insisted it was fine and that he was happy to help her. There’s not a lot of humanity going around these days, so this definitely made my heart happy! Good people and good deeds still exist! Thanks for your act of kindness.-☺️
I came in to have my inspection done but it is not open till 5pm. It is only from 7am-3pm please have this changed.
Swing in and get some gas or a snack. I get my vehicle safety inspections done here. They are quick and take the time to explain if anything needs fixed, and can do some on the spot.
Waste of my time! Arrived at 11 am for a sticker and the girl stated their were two people in front of me, so I decided to come back later as I work down the street. I came back at 3:30 and the inspection garage was open so I waited in the appropriate spot. After about 10 minutes of waiting I saw an employee walk out of the garage and look at me then go to the corner of the building to move cones that were in front of his grey Dodge Charger. He pulled his car out and got out of his car and gave me a tough guy look?? then put the cones back and drove away. About 5 minutes later another employee came up to me and asked if I was waiting for a sticker after now 15 minutes....Clearly I was based on my location. He then said the sticker guy went home?? I asked if it was the guy in the grey car and he said yes. I said why didnt he just tell me?? He said he didnt know. Just poor business and a joke!I dont think I would feel comfortable with that technician being fair in giving me a sticker. I went across the street to a place called Sunshine and they were professional, fast and nice. I wont go there again!
Ive always gotten my car back here for top class repairs. The prices are always fantastic Excellent customer service.
This is a great shop. Gave me a fair estimate as opposed to another place I went to which quoted me $1000 more. The turn around time to fix my car was quick!
Clerk was welcoming. Place was visible from the main roads.
Great group of people at this shell. I had to get an oil change done and they had me out in 20min.
Super honest mechanics. Professional and very reasonable. Fixed an emergency problem for me immediately. I thought the bill would be about 150 but it was only 46 bucks. They have earned a new client
I only get the car worked on they do a good job
Clean rest room nice staff
I have been a customer for about 20 years. The people are friendly, fast, and fair. The prices are reasonable. Great place!
A great spot for safety and emissions inspections. There are spots set for waiting for in the line, check the signage. There have always been friendly employees both at the garage and in the shop!
Like their services. In and out quickly for the state and emission inspections
I always go here for my safety and emissions inspections. The staff is friendly and gets me in and out quickly.
Sugarland Shell has handled a number of repairs, and they’ve always been professional, timely and fairly priced.
Great people and one of the best VA State Inspectors around!
After failing the safety inspection at an Auto Shop in Herndon, I had to fix the rear brake pads & rotors as well as the 3rd brake light. The prices were high at the Auto Shop in Herndon, so I called at least 6 Auto Shops to get quotes and Shell Sugarland by far, provided the best prices and customer service. Edwin was very courteous, helpful and friendly. They went ahead and did the safety inspection for me after fixing the car without me even asking and didnt even charge me for it! I will definitely use this establishment for all my auto needs moving forward. Theyre trustworthy, reliable and offer great prices in comparison to other establishments in the N.VA area.
That my place to do my tune ups good service
I am new to having to take my car to be repaired. Sugarland Shell was recommended so I came here with a problem with no heat on the passenger side and a leaky tire. They took care of the tire and tried to fix the heat and couldnt. I needed to bring it back. They put it back together and only charged me for the tire fix. I brought the car back and they got it fixed in one day. Good thing as it was freezing the next morning. About Midday, I got a call asking if the heat was working. It was so called He thought about me and my car and just wanted to check and make sure things were working fine. I would recommend this place to anyone and would come back again for any problem.
Awesome customer service
Nice place to fill up
Bob and Edwin are very honest and care about the customer I trust them completely and very nice people
Fast and efficient service, good place to get your Emissions done.
This shop has gasoline, a small convenience store, and auto repair.
Excellent Gas station at a convenient location but parking is little congested
Always get our inspections done here, and the mechanics seem very honest and helpful.
Good service....very busy and sometimes dangerous traffic on Route 7 driving into or out of the station....
I wen for my emissions test and received Excellent and Courteous service.
Good service, had my inspection done the last day of the month relatively quickly.
Complete rip off I went for inspections and emissions. The inspection failed for headlights the cost to fix was 0 and took 10 minutes. Emissions failed due to complete bullcrap and the parts they were asking for were bran new on th car. GET A SECOND OPINION AND DONT BUY IT THEY ARE A COMPLETE RIP OFF NEVER EVEN GETTING GAS THERE AGAIN.
Always great service, fair prices.
The line for emissions and safety is ridiculous. It should start and fi isn somewhere other than it is right now
Easy to see from Rt 7.
Always quick gas.
Nightmare, the inspector dont know how to do his job
Very congested area
Good prices clean
Didnt go inside, but exterior was fairly clean. Pump worked as expected.
Helpful people 🤣
Cheapest gas station
Great service
Conveniently located.
Got gas
Good service
Worst ever
Best place ever!!!!!!
Good
Excellent
Very fast