Automotive Unlimited Inc
13300 Franklin Farm Rd, Herndon, VA 20171, United States
Automotive Unlimited Inc

Review №1

I took my car in early on a Monday morning. They diagnosed my car, gave me a reasonable price for repair (and a discount), and had the work done and completed by 5pm. Great service, friendly staff, and very good prices.

Review №2

I had a tire situation recently and took it in to be fixed. It turned out to be complicated and the owner was honest about the options and the likelihood that the fix would work. He was also extremely fair about the work. Their work is great. I really appreciate a fair and honest mechanic. I highly recommend this shop.

Review №3

Their service center was very thorough and informative when I brought a vehicle for a prepurchase inspection. The technicians showed me what to look for and how to test for some problems. They were very flexible with scheduling too and fit me in between appointments.

Review №4

Stellar customer service and high quality work. Extremely trustworthy. Kudos to JW for running outstanding business. Highly recommend.

Review №5

They are great to work with

Review №6

This is a GREAT place for auto repair that you can trust for a fair price! Glen and everyone that works there is friendly, courteous, helpful, and competent. I have had a few big repair jobs done there and they have always done the job right without further problems.I have a similar garage across the street from where I live but their work was often poor and resulted in recurring problems and I had to go back multiple times to correct repairs at local dealers but now I have all my work done at Automotive Unlimited. It is great to have an automotive repair place you can trust and Automotive Unlimited is it.

Review №7

This shop is a great local mechanic. JB always goes through every aspect of the service before, during and after, with suggestions on ways to balance costs with safety. Many times he’s shown that they are not in the business of gouging customers.Now they just need a phone line that can make long distance calls to my cell phone!

Review №8

I owned 5 cars (Toyota, Jeep, and Mercedes), all served by this shop. I have 100% trust on them in terms of their ability to work on the cars and pricing. Never have anything unnecessary suggested / done by this shop. They are the most friendly and reliable shop around.

Review №9

I have found Automotive Unlimited to be an excellent repair shop. I have now had them service multiple vehicles, foreign and domestic. Their service is prompt - often same day, they communicate with their customers with clarity and honesty, and repairs have come in below their estimate each time I have used them. In addition, their estimates/rates seem to beat the other shops from which I received estimates. I highly recommend these guys!

Review №10

Well equipped. Great reputation. Prompt and professional service.

Review №11

Pretty solid. Very honest

Review №12

Grear customer service, even better car servicing work.

Review №13

I went to the Sunoco Gas Station at South Lakes Village Center when my brakes stopped working, and after a diagnostic test they decided that my vacuum pump to brake booster needed to be replaced, so my quote came out to $1400. I called Automotive Unlimited to get a second quote, and a gentleman by the name of JW suggested that I get a second opinion because he had a feeling that my car was misdiagnosed based on the age and mileage on it. After JWs team took a look at my car, they found a crack in one of the hoses, which is a much less expensive repair. The cost ended up being only $400 as opposed to the $1400 quote from the other repair shop. I am super thankful that I went to Automotive Unlimited. They were very helpful and knowledgeable and saved me a ton of money.

Review №14

Did not do what I requested and that had a great impact on my schedule and car.

2 Photos
4.7 Rating
  • Address:13300 Franklin Farm Rd, Herndon, VA 20171, United States
  • Phone:+1 703-481-8787
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
  • Wheelchair accessible entrance:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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